I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

Rude, unhelpful, and unprofessional. The owner of this store is extremely rude - he claimed to not…read morehave a package that was delivered to his store, then returned it to sender an hour later. He was entirely unwilling to help me and became frustrated and abrasive when I asked for more details. Very unprofessional.

The owner of this franchise is rude and he should be nice to people who come there for his…read moreoverpriced service $5.50 to print a label. He yells at customers on the phone and yelled at me after I told him he was charging too much for printing a label. He should be thanking me for agreeing to pay his $5.25 upcharge to print a label. Horrible miserable Asian man who doesn't understand customer service.

They have to do better with their hours…read more They are not properly staffed and it's evident because there are days when they are supposed to be open and aren't As one of the few post offices in the area they should try to improve their customer service from a hours perspective Now when they are open the one person working is helpful

I take back my positive review. Honestly, honestly, every time I go to this post office it's like…read morefighting for my life. I came here the other day to mail my mom a package who lives in Korea. First of all the woman told me I needed to label my box when in fact, I didn't need to because I had a customs form. She also assumed Korea meant NORTH KOREA -- in what world can you mail something to a closed communist country? So I got out of the line and then had to start over with a new attendant who yelled at me because I asked her if she knew which of the options had tracking. She said she didn't know, which appalled me. Anyway the two women who work there are so rude, they act like they hate their lives. Nailing something globally - 2 pounds for express cost $88. I'm going to a private mailer next time. You try to support govt workers and this is what you get. This is also the only post office that takes an hour lunch break and is closed from 2-3. Sadly, it's a very, very close post office to me and doing QR code returns is easy but mailing something outside America. Forget the blaten racism and disrespect to anything not black or white

Definitely check your options at UPS! They were so knowledgeable and helpful here. Got quoted over…read more$100 for a package at USPS and came here to find it was under $30 arriving in 2 days. Ill be back for my shipping needs. They also do Amazon returns here as well, no box needed

This is a completely different store since new management took over a few months ago. Previously…read moreyou could print UPS labels for free, which was a nice bonus. Now they charge $2.99 for the first BW page of anything, which is insane. Other UPS stores within 2 miles of this location charge between $0.33 and $0.40 per page. But the MOST insane thing happened today when I tried to ship a 1-pound package to London and they told me the cheapest option was $375! Needless to say I took my package and left. I went home and logged on to PirateShip.com and entered the requisite information, and it produced UPS international options ranging from $29.07 to $59.64 to get my package to London by Thursday. I will never return to this store unless I am dropping off a package that already has a prepaid label affixed to it, though I wouldn't be surprised if they tried to charge me for that, as well.

Had a notary appointment scheduled and confirmed online. Went to the store for my appointment at…read more9am and "Jennifer" the store representative informed me that the notary was not going to be in until 10am. No notice of appointment cancellation, "Jennifer" was rude and dismissive and said I can keep calling the store to find out when the notary would be available....why have online scheduling for this service? Won't return, service was in line with what you expect based on its location.

Friendly staff who is caring and polite. Hard to find these days! I would recommend this store for…read moreany quick package drop off as well as printing devices. Best part is their mailbox services. I can have my Amazon packages delivered there for a reasonable fee and peace of mind.

It was time to get rid of the Leaning Tower of Pisa that was my mailbox. I found Top Notch and…read morefigures well if that's all they do, they should be good at installing mail boxes. They were! Carol guided me through the process of ordering the box. It came quickly and installation was done post haste. Snowzilla did not stop them. The installers did a tidy job, hardly getting the snow dirty.

These guys are professional and fast. They were exceedingly accommodating and took some of the…read moreworry out of an already stressful situation. Thanks, guys. I'd definitely recommend.

My mailbox bracket snapped when the post was hit by a truck during the snow storm. I researched and…read morefound a comparable bracket from Midatlantic Mailbox Inc. I ordered Premiere 3" St John Scroll Mailbox Bracket for $101.22 including shipping to my place. Once I replaced the broken bracket and attached the mailbox to the post, I went to place it into the hole that was prepared in the ground. When I placed the entire post/mailbox assembly into the ground, the stress of the placing the post into the ground snapped the bracket the same way the old one broke when the truck hit it. When I reached out to the company for a replacement, I was told that it was the installation error by not using the mailbox support/bracket and it wasn't designed to hold my mailbox that is heavier. Nothing in the descriptions of the product showed any limitations on weight and when you actually look at the design, you can see how flimsy the design is. Look at the photo and make your own conclusions. If this bracket doesn't even hold up to the installation of the post into the hole, this will not last. Do yourself a favor and avoid this product as well as this company. They don't stand behind their product and blames the customers if anything happens. Do not support this company. Avoid as they will not help you.

Dear Anne, I called…read moreabout 2 weeks ago to order a part for my mailbox. I am writing today to express how thoroughly impressed I was with all the folks I dealt with at your company. I spoke with Brandon on 11/16/20 where he walked me through ordering the part. Extremely willing to assist. Professional. Knowledgeable. Thorough. I called the next day to request confirmation and tracking info and was told that Brandon was unavailable. Lora answered the phone and immediately offered to look up my order and help get me the info I needed. She found my order right away, emailed the info to me and I was on my way. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. Today I called to get the email address of the boss (you) and Lora and Brandon. I left a voice message initially. Marlene called me back promptly and gave me the info I requested after I explained my intention to write to you. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. And kind enough to tell me a little more about your company. Certainly, if I ever need a mailbox or parts, or come across someone who does, I would highly recommend Mid-Atlantic. Too often we complain about bad service. Rarely do we acknowledge great service. THAT, was great service. Thank you.