The UPS store is a convenient and fast place to drop off returns. Good amount of parking too…read more Have been here multiple times and always an efficient process. Nice location near 101, Ralston, El Camino, and the post office.

I went in here just for a standard printing service to get one label printed out. It was very busy…read moreat the time with two staff. They were both helping other customers get things notarized. I waited patiently while this was happening. I called ahead before to send my label via email to their store Email to save time. When it was my turn, I let the gentleman know that I had a label to print out. He told me that it would cost $3.28. I said that was fine, except the version he brought me was cut off on the left side. He attempted it one more time and brought it to me again, this time worse than the first. He went back to do it a third time and it was exactly the same. I asked if I would still have to pay full price for a label that was cut off and he said yes. I offered to resend the label if it would be helpful in a different way, and he said he'd have to charge me for the other copies. I declined and just bought the first version that was partially cut off and ended up filling in the cut off portion with a pen in my car before attaching the label. I feel the store might need a little more training on how to use the computers and printers. If this is an office store, I can't be the first person who has sent a label to be printed out.

I always have a solid and decent experience at this UPS. I think some of the staff were with the…read moreLaurel Street branch I used to go to. I usually have my shipping labels pre-printed so my drop offs tend to be quick. Supplies and display are neat and orderly. The staff are courteous and helpful. Major kudos to the 20-minute parking spots right around the corner (on Laurel) as most on San Carlos Ave are usually taken. I often get bubble wrap and packaging air pillows that are used once and still clean. I appreciate that I can collect them and drop them off here for future use. Win win!

Most cooperative staff. I always see a familiar and smiling face - Maribel Sanchez, who's very…read morehelpful. She has helped me with returns, printouts etc. Service is usually fast.

Just wanted to give Michelle M. a shoutout for her stellar service!!! Extremely helpful and truly a…read morekind person!!! The rest of the Team obviously are great as well!!! Great store with great vibes!!! Thank you and see you all again soon!!! Jim H.

Disappointing experience today. I needed to ship a battery charger and asked for help to ensure…read moreproper packaging and labeling. I was told they can't help with these things and I should come in prepared to ship.

Omg I was told not to go to fed ex I so glad I did Ryan took great care in label ing for package…read morereturn he was very nice fast positive FED has awesome employee I will be back

I've been coming to this Kinkos/ FedEx for decades - all for professional/business projects…read more "Floria" (an employee) has always helped me w a smile on her face .... She is professional; hence, I recommend this location. Thank you Floria! DLC

PostalAnnex+ in Redwood Shores is hands down the best! Every time I come in, the team is super…read morekind, straight to the point, and they always get things done on time. Whether it's shipping, notary, or any of their other services, they handle everything quickly and with a smile. The value here is also right on point. You get reliable, professional service without overpaying, which makes it an easy choice compared to other options. It's rare these days to find a place that's both efficient and genuinely friendly, but this location has nailed it. I never feel rushed or upsold--just great service I can count on every single time. If you're in the area and need reliable shipping or business services, this is definitely the place to go.

We've been using Postal Annex for almost ten years, and have never had a single problem with them…read more They are always courteous, efficient, friendly, and on point. Even if we were not Redwood Shores residents, they'd be our preferred shipping station. Very surprised to see the negative reviews!

The guy that helped us was fun and made everything easy! Would definitely go to them again to get…read moreANYTHING notarized... or even to send things!

I often use this Pack and Mail for mailing packages, faxing, and printing. I really like the people…read morewho run this place - they're very helpful and go out of their way to assist. For example, they took a digital passport photo for $10 and cropped it for me so it was perfectly sized for the online renewal process.

Okay for UPS Store. But they don't seem to stock all sizes of the express box sizes that you might…read morewant from UPS. Otherwise, this store is neat and cleaned. Printing works out well for a corner store. And it's conveniently located. Nice people serving customers inside the store.

The service here is slow and all of the counter workers seem to have a bad attitude. More…read moreimportantly the owner is a fraudster and liar. I had an international package that I shipped and insured that got lost that was never paid. I personally spoke with the owner on 11 separate occasions. He would give me lip service and no results. We had an 800 dollar package go missing and we didn't even get the 100 insurance let alone the full value we had insured it for. Be very careful when you ship though this location.

The counter staff are always lovely and very customer service oriented, but the manager/supervisor…read moredoesn't run the office well in general. no one ever answers the phone and there's no voicemail. They frequently don't pick up packages left well before the time deadline, especially on Saturdays, meaning packages just sit there from 15 min before the last empty/pick-up time on a Saturday until 3pm on the Monday when they finally get sent to the main distribution center. don't ask me why they don't send stuff to the distribution center after the first pick-up in the morning! And they also frequently sent packages back to the main distribution center instead of delivering causing delays. Use the San Carlos post office whenever you can, it's so much better!

The staff at this post office are great However, the Lead or could be the supervisor who I thought…read morewas a good friendly staff was just a front. She really showed her true color by being rude and ill mannered. The one I'm pertaining to was the tall asian lady. It started when I tried to exchange stamps that O have purchased from their Kiosk located on the other side of the building. The stamps disposed by the machine was printed individually and it won't stick to a regular envelope. The staff who is currently helping me asked the Lead for her opinion and she answered we don't give out refunds. I said I was wasn't asking for a refund but a replacement stamps that would stick better and something that looks like real stamps. The printed stamps that I initially disposed by the machine was printed in black. It looks like a fake stamps. Anyways all she said in a rude way was "get some glue". . And she threw my stamps back to the person helping me. Very rude! Other staff show a better attitude than this lady. Very disrespectful person. The lady who helped me with the stamp replacements who showed a lot of respect and patience...THANK YOU!!

This was great! She's so nice! She was able to do a same-day appointment for a few documents I…read moreneeded notarized quickly. Thank you so much! Reasonable cost, and perfect instructions.

Lobat came to our house to notarize several documents. She was efficient, pleasant, fast, and a joy…read moreto work with. I fully recommend her to anyone who needs to get something notarized. She was able to do it on rather short notice, as well.

The staff is very knowledgeable and helpful. We have used them for notary services, shipping and…read moremailbox services for several years. The store is open every day so it is also very convenient.

Yes! They always have a notary ready to go! They are the best! And so friendly! They aren't my…read moreclosest UPS store but I come here anyway