Provides Good service. Staff is efficient. It is easy and quick to drop off and ship.read more

The person behind the counter was great. I paid for early delivery which did not happen due to the…read moreissue with the driver on the other end. Filing for a refund was a hassle so be aware what they sell you may not be what you receive.

As the branch nearest me did not have notary services in the morning, I went to this one. There was…read morean older lady ahead of me with multiple documents who definitely needed some help navigating the process, to the point of calling someone at home with questions. Miguel was patient and courteous with her. When it was my turn it was a breeze in comparison. Miguel was efficient and thorough and a pleasure to work with.

Both workers yesterday, Miguel and especially the other one, were incredibly rude to multiple…read morecustomers. They actually derided an elderly couple (80+ years old) to their face, and then talked out loud in front of other customers trying to justify their position, "cant believe these people come in not knowing how the notary process doesnt work." They appeared to intentionally make the folks feel dumb and incompetent. It was a direct verbal attack and totally awkward for my group, and the others in the store. When helping me with notary work, Miguel was obnoxious and aggressive with another customer we were with. I had to tell him to calm down, and that we are all just trying to get documents notarized. The air of superiority from these two notaries was incredible, and their rude, aggressive approach to customer service has been documented several times on yelp in the past. It was a disgrace to UPS. To the business owner: please check your cameras to review their behavior and take corrective action to prevent others from having to go through that. Find someone to work there that treats all people with respect.

I needed to send a fax and the first time it failed. They moved me to a different machine, it sat…read moreon processing for 45 minutes and when I asked another staff person for help they let me know that actually their fax hasn't been working in the office for two days. They should have let me know immediately when I asked to send a fax that their system was broken. What a waste of time. Also, their staff all heard this there was nothing else happing in the store so I don't understand why they didn't tell me when I asked.

Just had an emergency fax and my fax machine was disabled so I went to Kinkos-Fedex on Clare's St…read more Cream as busy but Chandra, who was working towards the back and asked if she could help me. She dropped what she was doing, smiled and said she would help me. Chandra gave me excellent customer service! She was very understanding. What could've been a disaster if I tried to do it myself turned out to be wonderful! She is very professional, knew exactly what to do and walked me through instructions clearly even stayed to make sure that there was a confirmation page showing that they received it. Really, really appreciate Chandra's efforts. I've always had great service every time I come in and this one was especially great! Thank you for your great employees, especially Chandra.

First off, what an amazing store. I came in today for an office chair. Ended up leaving with one,…read morefull warranty (which actually saved me money), and assembly. Typically it takes 24-48 hours for your item(s) to be assembled. I explained that I am a student and that assembling it would save me time, however I was anxious to get it. I was able to come back within 2 hours of my purchase (completely unexpected). Nancy, who I'm assuming is the store manager, was nothing short of amazing. Her and the rest of the crew are really going the extra mile with their customer service. Seems simple, but as I was waiting in line, back to back customers had complaints about items, not wanting to listen to the warranty pitch (which trust me, no one ever wants to, but it's mandatory for them) overall putting the employees in a difficult situation. Yes I get it people, they get paid to do so. But if you ask me or anyone else who's worked in customer service, no one get paid enough to have their days ruined over minuscule things and adults who want to act like children. That being said, It's not easy to smile especially after the encounters before me. But these guys were awesome! Thanks again Nancy and Crew!

This is for the young man who takes Amazon returns.He is very unpleasant to deal with, doesn't like…read moreto answer questions, or makes you feel like you shouldn't have asked. I'm talking like simply "are we through?" He has an attitude! The older gentleman who sometimes works Amazon is great, but unfortunately, I always get this guy. Thus, I will now be taking returns to Whole Foods or Kohl's, so I no longer have to deal with his surliness. Perhaps learning some customer service skills would help.

At least once a month, our USPS informed delivery says we are getting mail that day and it doesn't…read moreshow up until the next day.

They couldn't do what I needed - the internet steered me wrong- post offices don't have fax…read moremachines. At least not my local ones. BUT the guy at the counter told me a good place to go, gave me directions and was kind and personable about it.

Fantastic place. It's been here as long as I remember. The folks that own it are super nice. It's a…read morebit of everything shop. Fingerprints? Done. Passport photos? Done (our reason for a visit). Anything postage related? Done.

Dhaval is helpful and friendly. He makes his store clean and merchandise are reasonably priced. I…read moredefinitely recommend.

A little tough to find. Plenty of parking on a Wednesday afternoon. We used the drop box and it was…read moreeasy in and easy out. Highly recommended

Staff are always helpful and attentive. Mail goes out directly from here to San Jose for processing…read moreversus going to Scott's Valley first for processing.

Great guy who helped me with my rental which leans the world when your stressed out and moving.read more

Highly recommend this location…read more Both the man that checked me in (Owner/Manager?) and the employee that helped me get hooked up and unhooked were EXCELLENT. I really appreciated how quick it was to check in and pick up the trailer and when I returned it. Don't change anything! One of the few GREAT customer experiences I have had lately.

Received a great service. Quality of photo was outstanding. Got a picture for my newborn baby…read morepassport. Also, got a compliment. Great value and quality

Very helpful staff. Got my passport photo here and the staff made sure the photo upload was…read moreaccepted by the passport site. If it wasn't then they willing would redo the photo at no charge.