Very well done laundromat. Very clean, all the machines work well, easy in and out. Good parking,…read morebathrooms are clean and safe

Staff is very friendly and helpful at the Inwood West Virginia location. Although I was unable to…read moremail a special free return package there via a scanned code, they were able to direct me to a place that could.

The clerks are very friendly and exceptionally helpful especially the lady who recently helped me…read morestuff masses of paper in to the shredder. Unfortunately I don't have her name but she was so very helpful and the only lady working when I went in mid-morning last week. Really helps to have such friendly folks working at this store.

This place was horrible! I had an item that I was returning to a company and they were paying for…read morethe postage. The only thing I had to do was put it in a box and attach the label that they sent me. They told me to send it UPS. There is another store in Purcellville called, Mail-It-All, that I usually send my packages through, but I was in another shopping area and just happened to see the UPS store. I decided to go in. The only thing I needed to do was buy a small box and hand it to the girl to ship. First off, the girl had the personality of a razor. She was rude and curt. She had no customer service skills whatsoever. Then she told me I would owe $20.43. I reminded her that the postage was already paid for. She told me she knew that but then informed me that the box, which was really small, would be $13.43 and then for them to pack it they would charge me $7.00! I grabbed my stuff and walked out. I went over to the dog store, a few stores down, and asked them for a box. I had told them what UPS tried to do. They said they had heard plenty of complaints before and very happily gave me a box that I needed. I then went down to Mail-It-All and they mailed it all for free. They, like usual were so friendly and a pleasure to work with too. I asked them if I needed a box how much it would be. They said any time a person has an item where the postage is already paid for the box is always free. I told them about my experience with UPS and they said they had heard many stories also. I told them I would never step foot in there again. They said that they appreciate loyalty from their customers. Since then I have heard all kinds of stories about their practices and how they rip people off. They will even charge $2.00 for a little piece of tape! I can't believe that anyone would ever waste their money in that place. I would love to see it go out of business. I can't stand to see anyone screw over the public and win! I also would give this place a negative number if I was able to.

We've been here a few times and never without a problem. We just returned an item for…read moreAmazon....there were no issues and my son was out within 3 minutes with a confirmation label. I love when I'm able to just go in and out of a store quickly! I see three other cars pull up and I'm sure they'll be in and out quickly..and sure enough 2 of them are out already.

I AM ABSOLUTELY LIVID RIGHT NOW!!! On Wednesday, July 1st,…read more2026 around 12pm, my wife went in there, which she's done frequently, to return two Amazon packages. She provided the emailed QR code sent by Amazon and the young, blonde girl was unable to scan the codes. She blamed my wife saying my wife took a picture of the QR code from our home computer as she claimed it was blurry. My wife said the girl was beyond rude, condescending and demanded that my wife download some QR code app to use going forward. She then put the packages back into my wife's hands and dismissed her. My wife is a senior citizen and rarely drives. Usually she's given a ride. She was humiliated in front of a packed store as the girl had no tact, professionalism or volume control. In fact they equaled her level of customer service!!! There is evidently NO customer service there based on the evidence of little to none existing example!!!!! I've read the other reviews and it's absolutely PATHETIC that the ownership and management don't realize, OR CARE, enough to truly provide good if at the least decent service there! They should be ashamed!! These people ride on the "only game in town" principle, based on the businesses proximity to other options, thinking their business will always bring in customers in our small town. WRONG! We will never go back, and everyone we know we will warn and discourage doing business there!!! If you are reading this, DO NOT USE THIS BUSINESS if you can help it!!! MANAGEMENT- Don't waste your time writing an apology/justification email in response to my review!! You should have put the same time into PROVIDING PROPER TRAINING AND PROPER CUSTOMER SERVICE!!!! It much easier to be kind during business than it is to pen soft words to kiss my @ss. I would have not given one star if I could have!!!

It was my first time sending something overseas to my military son over the holidays. The lady at…read morethe front walked me through how to do the customs form. She helped answered my questions and was so patient. She was just a doll. I have had many interactions with the staff here and they have been nothing but amazing. I will go out of my way to go to this post office just to interact with them.

The staff is wonderful and do everything in their power to help you. Small town post office vibe is…read morereally appreciated in our area. They have helped me get back a package with wrong address and reprint a tracking number from the day before. Lovely people!

Nice people, very efficient and professional. Have used Goin Postal to wrap and ship packages. I've…read morealso used their Notary services. They do FedEx, UPS, and USPS shipping. Never had a problem with anything I ship from them. Very highly recommended!

Very friendly and convenient location. Did a great job at a good price and was quick.read more

Always my favorite place to go when I need to wash big blankets! Clean place great ppl.read more

Modern facility. Pay for machines using an app or a prepaid card. Washers are around $6-8…read moredepending on size and the smaller dryers are $2 for 40 mins. Be careful if using the Apo to pay. The QR codes on some of the dryers are for different machines. Luckily the machine is paid for was not in use and I just had to move my laundry. This issue could easily be corrected, or QR codes removed on mismatched machines.