I enjoy having my packages delivered to the UPS store. It allows me to know that my packages are safe and not tempered with. The quality of care goes beyond! Whenever I order online and get a notification that UPS is delivering it, I always pay the $5.99 to allow it to go straight to the store just in case I am not home. My experiences with this location have been nothing but the best. I definitely recommend whether it to ship an item or pick it up. Great store to handle all of your shipping needs. read more

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Why is faxing so expensive these days !?! I came here to fax some documents and it's $1.50 per page. Everywhere else I called is more expensive than UPS. I decided to stick with them and the process was really simple and fairly quick. The employee built rapport which was sweet of her but I think in a setting where customers are visible, she was a bit unprofessional but I don't knock her for it. She was very helpful with my process, paying, etc from beginning to end. Although inflation is driving everything to ridiculous prices, I will say I'll come back for all my needs. read more

The young man in this store was very proficient! He deserves a raise! I was there 7/18/2022 to get something printed. The store needs a deep clean & dusting. The computer and keyboard was very sticky dusty. The copy machine had not been cleaned and dusted in God knows how long. Perhaps a return to the social distance cleaning and sanitization methods? Again great customer service but unclean. read more

I usually don't have a problem w this store. They have been great in terms of logistics/processing. My grief today regards mask wearing. The associate was not wearing her mask right. I asked her to adjust her mask to cover her nose. She responded with a rude "it's not required". I told her I had a six-month old and had family that passed away from the delta variant. I'm a health care worker on post, we are required to make up and we comply! This virus is NO JOKE. I will not be back to this location. It was a simple request--not political, personal etc. SMH read more

Nice try. I definitely have the correct store 141 Pelham Dr Unit F . As I stated in my complaint I visit this store frequently. The young lady stated she was the manager and her name was Monica, which now further confirms the integrity of this store, as your employee has misrepresented herself. Feel free to respond to my official complaint filed through UPS customer support. Thank you. read more

Not sure what Positive E is talking about; this store is always amazing and helpful! I've been using this store for years. The workers are always diligent and serve with a smile, even staying late to assist those who walk in at closing. I've seen it myself -- there was one day that I wasn't aware of the posted store hours. One of the workers there kindly reminded customers of the store hours, but still stayed late to assist. You don't see that often! There was another time when I was trying to ship a package internationally and three ladies helped me. I think their names were Isabella, Lauren, and Nicole. Great job, friendly attitudes. You can't get better than this. Thank you, UPS! You have a loyal customer in me! read more

Staff is pleasant and attentive. Wait is rarely long. Helpful in determining best carriers and prices.

This place has been so good to me! I keep waiting to find them on a bad day and have yet to do it. I get lots of shipments for work delivered here, and they always help me carry them to my car without making fun of me for my messy vehicle. They have gone above and beyond to learn my name and greet me when I come in. Really superb customer service. These guys are never in a bad mood! read more

These guys are always friendly, and fast! Although I am a Notary, I cannot Notarize my own documents... So I head over to this location to have MY own stuff done. Unfortunately, their Notary is out this week... If you are on this side of town, and it's after hours, or their Notary is out of the office, give Notarize It SC a Call @8036731546. We are a Mobile Notary Company and can come to you. read more

These guys are the best! I left my brand new iPhone 5 on a plane after returning from vacation and I couldn't have been luckier that it traveled from Louisville, KY, to Columbia, SC. After the airline found it in the seat back pocket, these guys went to the airport, picked up the phone, which wasn't easy, and packaged it up to ship it off to me. I figured I was never seeing that beautiful new phone ever again but thanks to these guys, it should be here Thursday! Everyone I talked to at UPS was amazingly friendly and helpful. I can't recommend them enough! read more

I took $160 worth of merchandise to them to have it shipped which I paid full retail price for their shipping fee. I was notified and told my package reached the destination but it was damaged. My package didn't reach the recipient so I guess it was lost. After making a claim I received a check for $105. I took this establishment $160 worth to be shipped, was overcharged to have it destroyed lost or whatever and it never reached the destination. So basically I paid them $55 to destroy or loose my goods and $25 for nothing since it never reached the destination so I am out $80 for stopping in there to do something simple. I have spent hours on the phone with corporate and with the local store only to get a big runaround. If you want to be treated unfairly and pay hard earned money for people to destroy your property then go to this place. The owners of this store hide behind their computers and phones and steal money. This place and the owners are terrible!!! read more