This is my go to Staples in Maine…read more It's super conveniently located, it's got plenty of parking (albeit it in a mildly chaotic lot and with tight spaces), it's clean and well organized, there's clear signage, and the staff is EXCEPTIONAL. I try to make it a point to make my returns here, do my printing here, and have any of my government-issued photos done here. The staff is so competent and so thoughtful and so efficient and so patient. For returns: you couldn't ask for a more patient staff (especially if you're patient with and kind to them; I've seen plenty of rude customers who a) wanted to skip the line because they had a "simple" return [where they assumed they could just toss their UNBOXED item with NO paperwork on the counter and walk away], or b) started belittling other customers for taking too long). Whether your QR code doesn't immediately work or you suddenly can't find it in the chaos that is your inbox or are returning seventeen items individually (...which I witness nearly every time I'm here), they got you and try to make quick work of the process. For printing: they always have me double and triple check that everything looks correct, and are - again - so patient as I meticulously scour the work. The other day, I watched them gently run after a woman because they realized they had made an error with her printing and, while she didn't catch it, they did, and wanted to make it right immediately. For photos: I recently had to have very particular government photos taken (that are not the normal size, and other Staples don't even offer the exact dimensions/the exact service I needed), and they a) knew exactly what I needed which immediately put me at ease, b) went out of their way to make sure all information that was needed on the back of the photos was available (going out of their way to fix it themselves when they weren't sure I had enough of the info that might be needed). I feel confident when I come to this Staples for all my business and professional needs!!

Easy process for Amazon returns and UPS package shipping!…read moreThe desk is to the right as you enter. The couple of times I was here, there wasn't a line. The interaction was purely transactional. They only needed to scan the bar codes on the pre-paid packages I was sending. The person at the counter was polite, said very few years and smiled for the "greeting" but not much else to the interaction. Parking is easy which is a plus. I can't rate the service or knowledge of the staff, but overhearing other conversations with customers...I would say, this is a good drop point for packages.

Being new to having my artwork printed,I was slightly nervous about everything. Regan alleviated…read moremy fears with her calming way of explaining everything that I wanted to know! Her knowledge, expertise , and handling of my artwork was beyond my expectations! I have and will continue to highly recommend her for any printing needs!

I love working with this company! They suggested options as…read moremy images were not standard sizes, and were quick to check in with me/respond. Would recommend to anyone in the area.

So here's the deal. You probably don't always need custom framing. You may not need it for years…read moreand years. But one day, there'll be one special something. It could be a piece of art, a limited edition comic book, a quilt or a special piece of clothing from a passed loved one, a bunch of pressed flowers...whatever. Whatever that something is, you're going to want it framed a little better than what you can buy off the shelf at Target or Michael's. Maybe a lot better. Whatever. There's only one place to take it. Period. Grapheteria is a small shop with a small team. And they are hands-down the best framers you're going to find. Not in Portland. Not in Southern Maine. Not in New England. The best framers, period. Now, full disclosure, the folks at Grapheteria used to be a client of mine (lots of years ago). And they're definitely friends. And for all that, I write with full confidence that their work is worth every single penny, half penny, sickle, copper, coin, and/or cent you invest in a job with them. Because that's what it is - an investment. Every piece of custom-framed art we have in our home has been handled by the folks at Grapheteria and our home is better for it. Their process is conversational and intuitive while bearing in mind cost sensitivities and design preferences. They will guide young artists to lower cost options to make their work POP for a first show and still stay affordable and can help serious collectors with archival and museum-quality glass to preserve high-end artwork. I cannot recommend Lisa and Jim and their team highly enough. And the fact that Nat Geo photographers, nationally renowned painters and emerging artists all trust work to them should say volumes.

I am from out of town and needed an embroidery piece framed. I saw the other Yelp reviews and…read moredecided to give Grapheteria a try. Well, they could not have been more helpful, instructive and courteous! They said my piece would be ready in 2 weeks, and they were exactly right. When I saw it, I realized that they are very thorough and experts at what they do as the piece came out beautifully. My thanks to everyone for their help in getting my piece framed. It now hangs proudly in my dining room!

I've been in here a few times over the years when I've needed something printed and got a…read morereasonable price and the people working there were friendly. This time I was charged just under $8 for 7 pages of text (black and white, nothing fancy). I will not be back again. I prefer to support small businesses but why do so when I could pay $0.15-20 a page at the local library or at a big chain like Staples.

I am not at all sure what that last review was about, so ignore it. My company uses Bayside for…read moreall of our printing. We are rather demanding and often need things done quickly. They are professional, helpful and go the extra mile. I recommend them highly.

I had a last minute need for a large quantity of multipage brochures. Adding to the excitement; the…read moredocument files were being created and edited in the UK.....that's a 5 hour time difference and a weekend mixed in. The Curry team bridged the time zones and even provided printing expertise that improved the look of the final product! They really mean impossible deadlines met...

These Guys are great! I came in looking for some help printing some personal art for our home. They…read morehelped me pick out paper and even recommended a size. (Do I print first or buy a frame?) I came in mostly concerned about my non tech skills. I had to download a file and somehow print art from it. Chris quickly put me at ease. I was able to email it to him and he took care of the rest. So great. Jim helped me reprint later and cut to size. He was also wonderful. Any sort of printing projects. This is the place!

My favorite place to get things printed in Portland. These guys are old school and know their…read moretrade. They do offset printing and also do digital jobs. I trust their pre-pressman Phil absolutely with any print job I send. The pressmen are highly skilled and genuinely care about printing. Great service, great results, always.

From the owner: Offset printing digital printingread more

First time experiences always determine a second visit do they?…read moreSuperb service and a quality product is what I received from Xpress Copy. From my initial phone call inquiry, through the customer service assistance, online estimate, and product delivery, Xpress Copy was the finest experience I've ever had in forty years of conducting administrative support purchasing. And after being in the Army, I know paperwork! Here are the highlights in order of importance: 1) Kelsey Berry. Outstanding Customer Service. She handled my entire process. You know how it is when a business answers your call and you immediately recognize you'll be well taken care of? That's Kelsey. Sharp, intelligent, and motivated, it's always reassuring when you know the first person you're speaking with is going to make it right, and take care of you. So many businesses ignore or fail at this basic fact. The owner obviously knows this and has carefully selected & trained this exceptional young professional in Kelsey. 2) Finished Product. My order was an unusually large file, requiring single side copy and binding. The options available to choose were great, and again, Kelsey helped me make an informed choice for the best results. 3) Speed. My order was complete and ready for pick up days before I had specified. This allowed me to not waste time and expanded my response turn around to the agency I was sending it to. Amazing! 4) Price. No other business came near the quote I received from Xpress Copy Service. Not even close. I realize some consumers base everything on cost, but I base it on customer service. That said, cost here was a winner. 5) Local Business. I love to support worthy local business when I can, not just because they are local. Local and EARNED gets my patronage and positive reviews. It's worthy to note that Xpress Copy Service is easily accessed in a congestion free area in Libbytown, Portland. No hassle drive up. 6) Last but not least, and I'm putting it here to make a point about Xpress Copy Service. Leadership. Supporting everything in my experience was the Leadership behind the organization. That is owner, Mr. Todd Kent. I know because I was late to pick up and it was after closing time. A man was there at the outdoor pick-up in front of the business in accordance with Wuhan Virus state law. He personally went back in and brought out my order. Xpress Copy Service could have done what most businesses would & have done: Taken the easy road, "Sorry, we're closed at three, come back tomorrow." The man who took care and stayed late was Mr. Kent. I didn't know it until I went to write this review and had to check their website first. In Army Special Forces, every leader is "First In, Last Out" and sets the personal example. Todd Kent is that kind of leader and business owner. I'm glad to have been able to business with his organization, and will be happy to do it again. THANKS XPRESS COPY SERVICE

The marvelous folks at Xpress Copy have proved once again why they are the best in the area. They…read morecame through with a small print job the same day, even with a correction I had to make at the last minute. The color invitations look great and the client was very pleased. The price was very reasonable as well. Always dependable and always personable no matter how small (or big) the job. Thanks, Xpress Copy!

Went there on 7/24 to ship a small pkg (10 lbs) home to San Diego, and gave them my company account…read morenumber for third-party billing. The nice employee packed up the box, gave me the shipping info and the receipt for $15.29. Then on 8/8 (long after I had left Maine), another invoice for $69.29 was generated, supposedly for the actual shipping. I was told nothing about this on 7/24, and the amount seems ridiculous given that I asked for it to be shipped via fedex ground. Calling the store today was a total waste of time; the staff just tells you they have nothing to do with billing, and transfer you to the living hell that is Fedex "customer service". Good luck with that - total nightmare, just more transfers and no substantive answers.

Can you please explain why you think that it's perfectly fine to drive your vehicles into a literal…read morepublic square? There are concrete poles, and installed poles to keep this from happening, but y'all literally drive up and onto the sidewalk in through the crosswalk areas to get into the square. Wtf is wrong with you? They were kids running around, there are people trying to walk through, including people with disabilities. I get that sucks having to do deliveries when you have to park far away and I understand that sucks but guess what Portland just has bad parking and instead of putting everyone else's safety at risk so that you don't have to inconvenience yourself it's a pretty messed up move.

Incredibly attentive and knowledgeable shop; gave my small project their full care and attention,…read morerunning paper stocks and options by me to ensure the highest-quality outcome, and even came in under budget with a quick turnaround. I appreciate that they're a local, union, family-run shop with excellent service; I'd recommend them highly and look forward to giving them my business in the future.

Dale Rand has one of the friendliest, welcoming, and skillful printing & graphics designer…read morecompanies I have ever used, and I have been a small business owner for over 30 years! Walking into Dale's shop is like visiting old friends! Thank you, Dale and Michael Rand, and staff. Stay strong and well! See you when the tide comes in again :)

I love coming here for all my shipping needs! The individuals who run it are always friendly and…read morehelpful. I always pick this spot as they really do it all, and if I'm ever needing a new piece of tape or help packaging something, they help me. I sometimes ship things through Facebook marketplace or as an Amazon return and while doing that, despite declining a receipt because it was "no longer mine," was given the receipt anyways and told I should hang onto it in case any issues arrive where people are saying they didn't receive what I sent. I appreciate them looking out for their customers and really making the process as smooth as possible! I never leave feeling like I spent a lot of money as everything always seems reasonable priced. Definitely recommend coming here if you need to ship something!

Had a few errands to run today - including having something notarized, and returning some items in…read morethe mail. I stopped by Goin Postal specifically for the notary but it ended up being a one stop shop. Everything done in one place! Great time saver. Friendly, professional, quick service. Thanks!!