Wednesday, July 29th I went to Goin Postal to have a small package shipped. The attendant made no…read moreacknowledgement or greeting towards me. He also did not ask how I preferred my package shipped. He assumed that I would use USPS. I told him that I wanted to use UPS which meant that he had to change the info. He was curt and rude. From this point forward I will use another vendor for my shipping needs.

Exceptional customer service, extremely helpful and very friendly! Nola went above and beyond to…read moredeliver amazing results today! THANK YOU!!

They are awaits efficient and friendly and professional no matter how long the lines is or how…read moreunprepared some people are to mail their package

They F-ing suck payed for overnight delivery didn't get delivered until next day the asshole said…read morethey couldn't find address it was same address as before rot in hell scumbags

This UPS is in a highly trafficked area of Portland and parking is DIFFICULT. Hopefully you'll be…read moreable to score a free 15 minute spot on Marginal Way (though, I've been known to use the Trader Joe's lot and dash across the street in desperate times). It's a smaller UPS compared to many others, so it can get congested with customers quickly; like just three or four people and it feels claustrophobic. The store is usually very clean. And when there's no one else in line, you can get in and out very quickly. It's easy to drop off prepaid boxes (though there's not a lot of counter space; one big box and you'll have to start stacking), it's easy to have them scan/process QR codes for Amazon returns, it's easy to email the store for prints (and they're super patient helping with that). The biggest issue is their staffing. Sometimes there's only one person working (it's infrequent that there's anyone within sight when I first enter the store; sometimes the person in the back will shout-out a greeting though)!. Picture this - because it happens often here -: three customers (one who needs thirty prints in color, one who doesn't really have their box taped or even the address they were sending their cookies to, one who needs to just drop off a return) all walk in at the same time vs one employee. Let's be patient and appreciative out there, folks. Open 7:30am to 6pm Monday through Friday; open at 10am to 4pm on Saturdays. Closed on Sundays.

Keisha is the best customer service rep! She knows her…read morestuff and got me in and out quickly. Thank you!

Amazing service and guidance. The best UPS/delivery store I've ever used. Patrick and his team are…read moretop notch.

These mfs literally gave my package to someone else. How is that even possible to be this…read moreincompetent ?? One lady told me it was at one UPS location and it wasn't even there. They are liars and ferocially stupid

Before arriving with my son to Bowdoin, I spoke with Goin' Postal about my shipping options to ship…read moreitems to ahead of our arrival to Brunswick. While in Brunswick for Bowdoin move in day, I needed to return a Walmart order and didn't have access to a printer, so Goin Postal printed the label via email and shipped my package Fedx. I highly recommend this business for shipping packages. They are responsive, knowledgeable and a pleasure to work with.

Rude staff and they refuse to provide shipping receipts. Too much work apparently.read more

So grateful for Beyond the Box! EXCELLENT customer service! I screwed up an address which took them…read morea lot more time. The lovely woman could not have been nicer, despite being very busy. I really appreciated her going the extra mile.

I went in for some file folders. She didn't have any to sell but she gave me a few, requesting I…read morepromise to come back! Excellent customer service. Thank you.

I have now been mischarged twice by this business to my Fedex account. It defeats the purpose of…read morethe convenience for me to use them because when I have looked at my bank statements and I have seen the charges made to my Fedex account, I have to call 1 800 GO FEDEX each time to question the charges made and each time they have told me the weight of the items I've sent. The most recent transaction had been a package of 15 of the silicone wrist bracelets. The weight that Mailboxes assigned them was 10lbs!!!! (heavy bracelets huh? don't think so...) Bringing my charge to $70!!!!!!!, to mail them to Florida. What are the people at Mailboxes doing? Leaning on the scale? Charging other people's packages to my account? I will never go to them again and thank you so much Fedex for correcting their screw-up not once but twice now. I suggest to anyone that needs to mail anything, to go anywhere but here. In fact use Fedex, they haven't let me down yet!

Great place! Friendly service. Arrived to a wait line that…read morewent quickly. Excellent customer service.

Had a problem getting a package delivered and when I went in to talk about my expensive and…read morefrustrating experience, lackluster dudes behind desk shrugged and told me "all we do is put the label on the package" and blew me and my concerns off. I didn't ask for a refund, just accountability and/or some curiosity about what happened. I got huge attitude. basically "sounds like a you problem" from those who supposedly are there to help. Will never go here again. They do not give a flying UPS package.

Great service and fast. I've never had an issue with shipping through them, and I've dropped off…read moremany packages weekly.

Always helpful , courteous , They have always gone above and beyond…read moreto help me with what ever I have needed to shipped. Bill and his crew are great people.

This is my go to Staples in Maine…read more It's super conveniently located, it's got plenty of parking (albeit it in a mildly chaotic lot and with tight spaces), it's clean and well organized, there's clear signage, and the staff is EXCEPTIONAL. I try to make it a point to make my returns here, do my printing here, and have any of my government-issued photos done here. The staff is so competent and so thoughtful and so efficient and so patient. For returns: you couldn't ask for a more patient staff (especially if you're patient with and kind to them; I've seen plenty of rude customers who a) wanted to skip the line because they had a "simple" return [where they assumed they could just toss their UNBOXED item with NO paperwork on the counter and walk away], or b) started belittling other customers for taking too long). Whether your QR code doesn't immediately work or you suddenly can't find it in the chaos that is your inbox or are returning seventeen items individually (...which I witness nearly every time I'm here), they got you and try to make quick work of the process. For printing: they always have me double and triple check that everything looks correct, and are - again - so patient as I meticulously scour the work. The other day, I watched them gently run after a woman because they realized they had made an error with her printing and, while she didn't catch it, they did, and wanted to make it right immediately. For photos: I recently had to have very particular government photos taken (that are not the normal size, and other Staples don't even offer the exact dimensions/the exact service I needed), and they a) knew exactly what I needed which immediately put me at ease, b) went out of their way to make sure all information that was needed on the back of the photos was available (going out of their way to fix it themselves when they weren't sure I had enough of the info that might be needed). I feel confident when I come to this Staples for all my business and professional needs!!

Easy process for Amazon returns and UPS package shipping!…read moreThe desk is to the right as you enter. The couple of times I was here, there wasn't a line. The interaction was purely transactional. They only needed to scan the bar codes on the pre-paid packages I was sending. The person at the counter was polite, said very few years and smiled for the "greeting" but not much else to the interaction. Parking is easy which is a plus. I can't rate the service or knowledge of the staff, but overhearing other conversations with customers...I would say, this is a good drop point for packages.