They are awaits efficient and friendly and professional no matter how long the lines is or how…read moreunprepared some people are to mail their package

They F-ing suck payed for overnight delivery didn't get delivered until next day the asshole said…read morethey couldn't find address it was same address as before rot in hell scumbags

This UPS is in a highly trafficked area of Portland and parking is DIFFICULT. Hopefully you'll be…read moreable to score a free 15 minute spot on Marginal Way (though, I've been known to use the Trader Joe's lot and dash across the street in desperate times). It's a smaller UPS compared to many others, so it can get congested with customers quickly; like just three or four people and it feels claustrophobic. The store is usually very clean. And when there's no one else in line, you can get in and out very quickly. It's easy to drop off prepaid boxes (though there's not a lot of counter space; one big box and you'll have to start stacking), it's easy to have them scan/process QR codes for Amazon returns, it's easy to email the store for prints (and they're super patient helping with that). The biggest issue is their staffing. Sometimes there's only one person working (it's infrequent that there's anyone within sight when I first enter the store; sometimes the person in the back will shout-out a greeting though)!. Picture this - because it happens often here -: three customers (one who needs thirty prints in color, one who doesn't really have their box taped or even the address they were sending their cookies to, one who needs to just drop off a return) all walk in at the same time vs one employee. Let's be patient and appreciative out there, folks. Open 7:30am to 6pm Monday through Friday; open at 10am to 4pm on Saturdays. Closed on Sundays.

If you ship from this store, and your package is lost, you have to wait for the owner to go to…read morework, in order to file a claim with UPS. The owner is the only person who can file a claim. UPS will not allow recipients to file a claim if their package is lost. Only this one person, at the store where you shipped your package. In my case, my medication was lost in the system, somewhere in Massachusetts. I called Friday morning, and was told the owner won't be in until Tuesday. By the time my claim is filed, my reserve medication will be gone. I wish I'd used Fedex.

Amazing service and guidance. The best UPS/delivery store I've ever used. Patrick and his team are…read moretop notch.

These mfs literally gave my package to someone else. How is that even possible to be this…read moreincompetent ?? One lady told me it was at one UPS location and it wasn't even there. They are liars and ferocially stupid

Before arriving with my son to Bowdoin, I spoke with Goin' Postal about my shipping options to ship…read moreitems to ahead of our arrival to Brunswick. While in Brunswick for Bowdoin move in day, I needed to return a Walmart order and didn't have access to a printer, so Goin Postal printed the label via email and shipped my package Fedx. I highly recommend this business for shipping packages. They are responsive, knowledgeable and a pleasure to work with.

Rude staff and they refuse to provide shipping receipts. Too much work apparently.read more

So grateful for Beyond the Box! EXCELLENT customer service! I screwed up an address which took them…read morea lot more time. The lovely woman could not have been nicer, despite being very busy. I really appreciated her going the extra mile.

I went in for some file folders. She didn't have any to sell but she gave me a few, requesting I…read morepromise to come back! Excellent customer service. Thank you.

I have now been mischarged twice by this business to my Fedex account. It defeats the purpose of…read morethe convenience for me to use them because when I have looked at my bank statements and I have seen the charges made to my Fedex account, I have to call 1 800 GO FEDEX each time to question the charges made and each time they have told me the weight of the items I've sent. The most recent transaction had been a package of 15 of the silicone wrist bracelets. The weight that Mailboxes assigned them was 10lbs!!!! (heavy bracelets huh? don't think so...) Bringing my charge to $70!!!!!!!, to mail them to Florida. What are the people at Mailboxes doing? Leaning on the scale? Charging other people's packages to my account? I will never go to them again and thank you so much Fedex for correcting their screw-up not once but twice now. I suggest to anyone that needs to mail anything, to go anywhere but here. In fact use Fedex, they haven't let me down yet!

Great place! Friendly service. Arrived to a wait line that…read morewent quickly. Excellent customer service.

Had a problem getting a package delivered and when I went in to talk about my expensive and…read morefrustrating experience, lackluster dudes behind desk shrugged and told me "all we do is put the label on the package" and blew me and my concerns off. I didn't ask for a refund, just accountability and/or some curiosity about what happened. I got huge attitude. basically "sounds like a you problem" from those who supposedly are there to help. Will never go here again. They do not give a flying UPS package.

Always helpful , courteous , They have always gone above and beyond…read moreto help me with what ever I have needed to shipped. Bill and his crew are great people.

Great service and fast. I've never had an issue with shipping through them, and I've dropped off…read moremany packages weekly.