Adam was there cutting paper, not for customer in store at this time and oblivious when we walked…read morein. He kept doing something with the machine while 5 other customers entered the store after us. This was Sunday 3/22/26 at 4:30 pm. We waited for him to tear himself away from this machine as it took 20 minutes!!! What kind of business is this?? I told my husband I would NEVER return after this customer NO SERVICE experience!! Someone needs to get a grip here.

Came in this week & was assisted by an associate. She was extremely patient with me &…read moreaccommodating. She explained paper quality, quantity & was able to send her my voucher to have it printed. It came out amazing. I have other idea for other holidays & cannot wait to come in & have them made. Price point was understandable & they have a professional cutting board which helped make the straight edges flawlessly. Parking is easy. Free public parking located right next to it. In & out within 20 minutes. Love it.

We've been to this UPS store on more than one occasion and we have always had amazing customer…read moreservice. It's nice that employees always greet customers arriving in the store and give updates on wait times. It's nice to be noticed and acknowledged! Wish more businesses would focus a little more on that. We had especially amazing service from Daniel who went above and beyond with us. His customer service skills are excellent. He is friendly, attentive and very polite. And he knows his stuff and always has an answer to any question Highly recommend this UPS store!

The gentleman that helped me was so kind and helpful. He helped me print my label and provided me…read morewith the sticker package and Got me in and out.

Great experience getting a Livescan. Highly recommend this location. Service was top notch! Super…read moreeasy, no wait when I went midday, took less than 10 min and that included paying. Low service cost. Plus, I was able to pay with a credit card.

We shipped a computer and display. They looked up the best price and gave us a great deal. Thank…read moreyou! You made our kid's Christmas.

I went to this FedEx location to return a package and was met with poor customer service from the…read morestart. Despite being the only customer in the store, two employees appeared to argue over who would help me, which made it obvious there are issues among the staff at this location. The employee who eventually assisted me had a negative attitude throughout the interaction. Instead of properly inspecting the package, they shook the box, heard slight movement inside, and immediately insisted I needed to purchase a new box or extra padding. After adding significantly more padding, my husband returned with the same package a few days later and experienced the exact same issue. Employees again refused to inspect the package before rejecting it and cited a supposed policy requiring "no sound at all" and "no bends on the box," which seemed unreasonable and inconsistent with FedEx packaging guidelines. At that point, it honestly started to feel less like concern for packaging standards and more like employees were using vague interpretations of policy to pressure customers into buying additional boxes and padding materials.

I'd give zero stars if I could, because I almost got scammed by the lady working at the front…read moretoday. I was trying to get a package shipped in a USPS package (which was the only box I had on hand, I might add), and when I went up to the front desk, the lady (in a condescending tone) told me they wouldn't take it. I asked why, and since it was due to the packaging, I couldn't get it shipped out. She then offered to get me a new box... for another $10 plus tax. She THEN told me she would charge me extra for the extra room in the box based on how much noise mine made?? I straight-up grabbed the box and walked out. I didn't catch the woman's name, but she was condescending, unprofessional, and most of all - a scammer. She clearly looks at everyone who comes in as if they're made of money. It costs nothing to be compassionate, understanding, or empathetic.

Very reasonably priced PMB services. I love my new mailing address with them for my companies, and…read morefor me personally too! I also had to get architectural plans scanned, theirs was the lowest price around and they keep their word! If you go around lunch time, parking will be tough, get ready to walk. Go in the off hours, less people and more quick service.

They're polite, but some charges are silly and need to be disclosed first before processing. I…read moreemailed a 3 page black and white document to print, then said I have to also pay a "computer fee" along with the high cost to print each page. When I asked about it, there was zero explanation because really everyone knows that's nonsense and how can anyone explain silliness. At the very least, they need to disclose the extra made-up charges and fees that aren't assumed by the customer. That's a real good way to break trust. I will never do business there again. I don't like charges that take advantage of people no matter how big or small. It's too bad.

Great location. I've…read morebeen to this one several times. Service is always great. Sometimes the line does get long and it takes awhile. Staff do a great job of trying to help customers quickly. Pricing seems standard for packages and mail supplies. I shipped out a package here. I would recommend this location. It's small, but they get it done.

I never would have know there was a UPS store in that shopping center. They great customer service,…read morevery fast and polite. I was dropping off Amazon returns. Definitely they were able to scan both items and Amazon received them pretty quickly.

This is where I go for my signs, prints, and any marketing materials. The staff is incredibly…read moreprofessional, helpful, and it's super conveniently located to pick up while running other errands. Turnover time is quick and efficient.

Highly recommend for all sign needs. I needed some stickers…read moresince my brokerage was acquired by another do there was a franchise name change. I popped in on a Saturday and ordered some stickers to go over the old name for my open house signs My order was complete in a few days and really well priced. When I went to pick up my signs snd stickers I walked around the showroom area and loved the fact I could see in person different RE sign options and what's new. I talked to bob and he went over the packages that they offer I'm totally going back to order new signs. They also can design them for you. Really excited to see what my improved signs will be later. The service was top notch super helpful and informative with out being pushy. I would totally recommend. (They do all kinds of signs and print work not just RE)

Had an excellent experience getting our TSA Pre-check transaction done with Brandon at the Staples…read morein Brea, CA. TSA pre-check is good for 5 years! Just for this month (May 2026) they are running a promotion - $20 off for qualifying applicants under 30 years old. Brandon was knowledgeable, patient, thorough and quick. He walked us step by step through the process and explained other features/options offered for our travel portfolios i.e. Clear. We applied online a few evenings before, scheduled an in-store appt and Brandon closed up the transaction in less than 10 minutes!! I would recommend going to Staples to get your TSA pre-check handled quickly and efficiently.

Bad customer service can't instruct customers where to go GENESIS needs better training and better…read morecustomer service I requested help with my returned skipped me and some other lady and just went on to the next customer totally disregarding us .