I've been here a few times and always have had a good experience. I just had to get some documents notarized and the gentleman working couldn't have been nicer. The price was considerably cheaper than a mobile notary. I reco! Thanks. read more

Have you ever driven across town to a UPS store to print and they DO NOT HAVE COLORED TONER FOR THEIR PRINTER ?? Well don't drive to this store if you need color copies or prints. read more

This UPS Store has never let us down! We have mailed various packages and items over the last two years and the service has been great and prices have been reasonable. The staff are friendly and helpful. I've never had to wait long. Our packages have arrived when they say they would. The store is pretty organized and has everything I need. I recently made my first Amazon return to this store and it went smoothly. It's located in a busy shopping strip with a Fry's. There are a few spots in front, and more in the Fry's parking lot. We will keep coming back to this UPS! read more

FREE faxes at the l library. don't go to UPS . I went to the UPS store to fax 38 pages of documents to Social Security. They charged $3.50 for the first sheet and two dollars a page after that. That would've cost me $80. Anybody that wants to have stuff faxed and doesn't want to get ripped off, go to the library, it's FREE!!! read more

UPDATE!! Do NOT COME TO THIS Location !!! After I wrote this review, my items in the picture went MISSING!! I am still dealing with this issue and am out hundreds of dollars . The large box in the picture was not shipped out. The vendor refuses to work with me, despite the pictures I took at the store. This is after the staff made rude comments about my purchase and returns!! Really glad I took pictures that day. Unbelievable!! read more

The UPS Store - Picture of staff gossiping and not helping customers. - Printing Services Near Me - Gilbert, Arizona

They're always friendly at this location when I go. UPS typically has much friendlier service compared to USPS. I haven't had any issues at this location or the one off of South Gilbert Road. read more

DO NOT USE THIS SHOP! Encountered an employee named Tanner who was incredibly unpleasant and lacked all interpersonal skills. If you want direction or help if something goes wrong with your package you will not get it here. In fact, if you question the service you're getting they will tell you to leave and never come back. Sender beware! GO TO THE UPS STORE ON HIGLEY AND ELLIOT. You will get knowledgeable employees, friendly smiles, above and beyond service AND a much higher Yelp review. read more

The employees were rude and refused to let us pick up gifts at 3:10pm on Christmas Eve day because they closed at 3:00pm. But they still had a customer in the store until almost 4:00pm. Furthermore, when we checked the website the night before it said that they would be open until 8:00pm. We paid extra to have a box rerouted to this store because of the porch pirates in the area. Thank goodness we can use Fed Ex from now on. read more

Stopped here to do an Amazon return. The kid that came to the counter was young and very impatient. I had everything that I needed yet he dismissed me as if I was not ready. My experience was less than pleasant! read more

I've said it before and I'll say it again, the BEST UPS store in the area! Customer service and adequate staffing are top notch! Always pleasant and efficient. I will drive out of my way to come to this particular store. read more

NEVER USE THIS LOCATION!!! I dropped off a big box for shipping and they charged my $80 kinda pricey but it was a big box. An hour later I got a call from the store and they stated they didn't measure the package correctly and that I owed another $30. I politely pleaded my case and they would do nothing to help me out. They would not bend at all. I would never recommend them to anyone!! read more

This is the second time I've needed to drop a package here. Both times I've been in and out super quickly. The store is nicely laid out and has most things you will generally hold. Pleasant employees come free of charge! read more

I recently went into this UPS Store location. I had the honor to be helped by a young gentleman named Blake. I needed help checking and delivering this package to send to my granddaughter in college. This young man was extremely knowledgable and went above and beyond to ensure I was provided with great customer service. I will definitely be coming back to this inviting and friendly location for all of my future shipping needs! read more

Wow! Apparently they don't take passport photos (even though the website says they do) and don't accept Amazon returns without boxes even though the return through Amazon says no box no label. What a joke. Don't recommend them AT ALL! Terrible service. read more

Had a question about an Amazon return and the employee, Tanner, said there was nothing that could be done without a receipt and no other feedback. We just wanted help on what to do next. When we questioned his response, he was agitated. We also needed to ship a package but after that, refused to help us. We came back inside once we found the receipt but still wouldn't ship our package, refused to let us speak to anyone, including a manager, and while we were leaving told us, "Don't come back." Absolutely confused and appalled at the service and rude behavior. read more

An extra $3.26 to print a shipping label? Absolutely ridiculous. No thank you. Went to USPs and they printed one for free. read more

I had to return some packages and really didn't know what I was doing and two of the nicest young men, Donald and Matt were not only so helpful and knew exactly what they were doing but so nice. I have never had bad service and this is the only UPS store I'll go to. Thank you read more

I don't normally leave reviews but after coming into this location right before closing and still being greeted with 5 star customer service by Felix and Kaylee I felt like I absolutely needed to leave a review. They were both very friendly and helpful with my return! It's refreshing meeting people who actually care about their job! Not sure who gives raises at UPS but those two definitely deserve one. I've recently been struggling with UPS so being actually helped by them was great read more

Great service. I needed to drop a couple of packages and Keith(?) was patient and helpful. I got my tracking numbers and everything arrived where it needed to go. read more

Ran by idiots. Unreliable. When a store says it closes at 6 you expect it to be open at 5:45pm.... Apparently that's not the case. When I called them on the phone the associate just said they're closed early on the holidays... there isn't a holiday... and if they're closed at a certain time it's not asking to much for them not to provide false advertisement. They're just lazy and wanted to get off early. If I could give 0 stars I would. I have an important package I needed to send but now I can't deliver it on time costing me time and money... not to mention wasting 25 min of my time and gas to get here for them to be close 25 min early. I saw 2 other customers outside on their phone probably wondering the same shit I was read more

The UPS Store - Lights still on but door locked at 5:49pm - Printing Services Near Me - Gilbert, Arizona

See all

Horrible customer service. Tried to charge me $3.25 to print THEIR OWN label. Every other UPS store does this for free. Go somewhere else. **Update. Went to another UPS store about 2 miles away. Just as I mentioned, they printed the label for free and I was out in 2 minutes. read more

Today I went into the UPS located at 3317 S Higley Rd, Gilbert AZ 85296 to send a return to Amazon. There was a young man helping me and he informed me that I needed to print the label and attach it to the box. I asked if I could print it at the store and he said yes, it would be a fee. I asked how much the fee was and he said $3.26. I said, "For 1 page? Wow, that is expensive!" A lady comes from the back, I believe her name is Terra, and says it's a service that we offer. I said I understand that I'm just expressing an opinion. She said, "Well everything is expensive, and it's a service that we offer. You can choose not to use it." I said I was just sharing an opinion, not asking for any feedback. She pushed my box across the counter to me and said, "There is another UPS on Power and Ray. take it there." I literally was not yelling, being disrespectful, or rude. I simply expressed an opinion, and to be honest, it wasn't even directed to the young man that was helping me. It was just inflation period. But to be refused service because I expressed an opinion is very disrespectful and unprofessional. In my opinion, it wasn't because I expressed an opinion, it was because of how I looked. She represents UPS. It's unfortunate, but this is the face and treatment that you have offering your products and services. I'm also going to file a complaint with Amazon because they use UPS. I shop a lot with Amazon so I use UPS a lot. But going forward, I will not, for myself or my business if they are going to utilize anything regarding a UPS store. I deserve to have been treated better. It's business, not to be taken personally. Furthermore. I wasn't even talking to her, or she wasn't helping me. She inserted herself and I believe she did so because of how I looked. ReplyReply allForward read more

I was in there a few weeks ago to mail my Christmas cards, and had to put stamps on 60+ cards. As I was standing there peeling and pasting, I jokingly looked at the group of 3 guys (2 associates, 1 driver) that were standing and chatting and said "If you're bored and want to help me you totally can!" The two associates just stared at me blankly but to my surprise the driver, Alex, actually walked right up! We chatted while putting stamps on cards, and he saved me an extra 5-10 minutes of my day by simply being kind. Thank you Alex! read more

I have visited this location on numerous occasions. The staff is incredibly polite, efficient and get the job done with a positive attitude. Even during high volume days they never faulted in speed of service and friendliness. read more

All that arrived was an empty box so I guess we just take things from boxes that then ship. So while it arrived the item was stolen

Highway robbery !!!!! Needed to print a 1 page consent form. At this UPS store 3317 S Higley. They charge $3.25 for a single page black & white copy. Horrible read more

Although the location and hours may be convenient as opposed to the post office, their prices are SO SO SO much higher than the post office for priority mail. I would rather make the trip the 24 hr self serve machine on ValVista than over pay. I gave two stars because the notary service was quick and fair priced read more

The guy with the long hair was very unprofessional, yesterday when I was in the store. First of all he was wearing blue headphones while helping customers. Also he looked liked he was on drugs!! read more

I have been going to UPS store5070 and have found your crew very helpful for a low tech guy.. We needed help with printing out docs for our cruise on September 2nd and Alan B. really went above and beyond to help. Great job. Thanks so much...Jerry/Phyllis S read more

Tanner (and all of the employees here) but in particular Tanner is so helpful, patient and kind. Totally saved me tonight with a huge packing problem. Staff is very responsive, fast and patient. Highly recommend this location. read more

this store lost one of my packages and it took me 6 months of calling the store to get my refund. when i did get the refund, it was much less than what the package was worth even though i sent all of the receipts. traci, the person in charge of claims, was unwilling to help me with my issue and get the correct refund. it also took her 6 months to get me the claim refund after me calling the store over 15 times. incredibly frustrating. read more

The UPS Store - Printing Services Near Me - Gilbert, Arizona

Complete joke of a business. Went in to get a copy print made of a PDF file. Use to be around $0.15. The person behind the counter took my thumb drive, and printed the file with no mention of a $2.00 download fee until after it was printed. Seriously? $2.00 to print it directly from a thumb drive? Robbery! I paid it and left. Should have refused and left. Unethical and shady. Don't go here for business. read more

My brother and I went into the store last minute before they were closing. Luckily, Tate helped us and had great customer service. He wasn't upset that we came in last minute and understood our situation. He was very helpful. My brother and I truly appreciate his help. Great place to go to. Thank you Tate! read more

The first time in my life that packaging and sending packages has been completely hassle free. Great customer service, hardly ever a line, and notary on site. They make it all easy! read more

Horrible service I was very disappoint in this store. I came in with a amazon return. They had me bag it up in a 5$ bag. And then lied to me horrible horrible will never return to this ups store read more

I just want to say thank you so much my mother passed the other week and one of the things I got from her was the Kachina doll. I don't remember the employees name however he took such care and packing that and it arrived today and it was perfect!. Anyway your staff is outstanding they took care of the two pack this thing right and I'm so happy it went a long ways I live in Idaho. Also I want to say I also had two paintings shipped as well again arrived in perfect condition. Again you guys are outstanding you and your staff they just take care of everything and do it right I would recommend you guys anytime. Again thank you. read more

Store employees are liars. Try to ship large item tell me 2 inches too big .... get different boxes repack it 10 inches smaller .... now it is 20 inches over. Same employees .... read more

I rarely actually go to UPS to ship things. I usually have it picked up from my house. But, I was shipping an item that fell in between 2 different shipping rates based off of size and time so I decided to go into the store to inquire about what was the best value. The employee I dealt with Zack, was very attentive and helpful with my request and my package was delivered in a prompt manner. I would definitely return to this store. read more

Very pleased with the service at this location. The manager that helped me named Zack was very helpful and thorough. Even under the pressure of a mid day rush this man still made sure everyone was helped properly. read more

Blake is so helpful and very professional. Has a smile on his face and very eager to help customers!