I enjoy the convenience of this small business. Not only can you ship packages from multiple…read morecarriers they also offer copy and print services as well as notary public services. Staff is very friendly and helpful and prices are very reasonable.

Service was great here! Hector was working, and did a great job helping me out. Came in with just…read moremy item and he helped print out my label boxed everything up for me. Super easy process and very helpful.

Came in to drop off a return from Nike. When I walked in I was greeted by one of the staff members,…read moreshe was very nice and helped me with my return right away. I forgot to get her name but she was very polite, friendly and very helpful. Answered all of my questions and gave me some tips for future drop offs if needed. Everything seemed very organized and clean. AC running good, it felt nice and cool.

The best UPS Store there is! Staff is SUPER friendly, fast, and efficient. They put customers first…read moreand they're super patient if you have questions and are more than happy to go over all shipping options with you. I haven't tried their other services like printing and whatnot but they are set up for it all. It's a one stop shop for everything. The best part about this location is the automatic door. Prior to moving to Gilbert I used the UPS Store on Alma School & Germann in Chandler and they have a normal door you have to open, which can be a huge pain when you're carrying a package and whatnot. The automatic door at this location is super convenient when you're carrying large/heavy packages.

Came here to obtain my fingerprint clearance card, as this was the closest location to my house…read more Staff was very nice and all social distancing and COVID precautions are followed here. I received my card within the week! Would recommend them for fingerprinting services. They're also a full service shipping and marketing company!

I stopped by yesterday to ship a package as they were conveniently located next to another stop of…read moremine, but I have never been here before. Unfortunately I seriously doubt I will ever be back. A: The parking feels like a Jerry Bruckheimer movie. Days of Thunder to be exact. Everybody drives through it like they are trying to win the checkered flag. B: One girl working the desk spent 10 minutes talking to a regular about how their days were going. She saw me but rather than saying she needed to help a customer she just kept talking with her friend about the weather. C: The guy who eventually help me was wearing headphones and was jamming out the entire time. Customer service can be found down aisle seven, parked next to the lost Arc of the Covenant.

I have been shipping at Eli for years. I don't know what happened to the owner but Chris is like Dr…read moreJekel and Mr Hyde. He use to be very nice and easy to work with. Now he is extremely rude to his customers! I had an issue with a lost package. When I went in and asked for help tracking the package Chris became very rude!!!!! When I told him that he had just lost me as a customer he kicked me out of his store and told me to go f_ck my self. He did this in front of other customers!! Keep reading the other reviews. You will read reviews that are very similar to mine. I will never use Chris at Shipping by Eli again!! if you drive away your customers you don't stay in business for long!! Your response to my review shows your true colors Chris!! it's not at all hard for my wife to quit using you for her shipping needs!! You have also been rude to her!! Our friends have a similar story to tell!! They will never ship with you either!! What happened to you????!!! You use to be a great guy!! Now you are a pathetic foul mouth bully!! You can't treat your customers the way you do and expect them to come back!! Both Ann and I look forward to using Shipping With Eli again once a new owner takes over!! You are cutting your own business throat!! You deserve what is coming!!

I dropped by this place, but they were closed. The last time I dropped off a package, they would…read morenot provide any kind of receipt because the cost of the paper was a cost. I used to buy things here, but my last experience, along with all the negative reviews, forced me to go to another shipping center 13 miles round trip from my house, even though this place is a few blocks away. I understand that business owners need to maximize revenues, but as a former marketing manager for a $60 billion company, I would suggest that customer service goes a long way toward building a brand and providing some complimentary services are just part of serving the public.

Recently needed to overnight air an envelope. They were friendly and efficient. I'll go here again…read morewhen I need this!

Had a return and did not have the correct label and was just going to pay whatever it cost. Jay…read morewent out of his way to find the correct label on my phone, print the correct label, and helped me way beyond what is normal customer service. Really impressed. Such great service and so friendly all the way through the process. He did not have to go to all that extra effort. Very grateful.

I dropped off a package on Sunday but I screwed up and put the label on the wrong box. Stopped in…read moreMonday at 8am to see if I could get the box back. Kathryn was the only person working so she said she'd try to find it in between customers, or at 10am when more people come in. Got a call less than a half hour later that she found it. What a tremendous work ethic for a younger person! Kathryn saved the day and I hope her manager sees this and acknowledges her. She could have left it for people to come in later but she didn't!!

I've never been so annoyed at a UPS!! I walked up to the door at 5:59 ( I understand you close at…read more6) and the girl sprints to the door and locks it right it front of me!! I looked at her like really?? She then shrugged her shoulders and turned around . OMG never should this happen to anyone! Get new staff!! Show respect and I'll be filing a complaint to the UPS head off too. Ridiculous Zero stars

Have you ever driven across town to a UPS store to print and they DO NOT HAVE COLORED TONER FOR…read moreTHEIR PRINTER ?? Well don't drive to this store if you need color copies or prints.

I've been here a few times and always have had a good experience. I just had to get some documents…read morenotarized and the gentleman working couldn't have been nicer. The price was considerably cheaper than a mobile notary. I reco! Thanks.

I use this store frequently. Staff is helpful. Pricing is reasonable. I take my Amazon stuff…read morehere too.

Guessing this location has new management or owners. I have my business accounts through UPS and…read morewent to return some Amazon items which I do rarely and he told me they make no money on this and I would need to pay for tape which I had no problem doing, told him I would need to buy a few boxes from them as well, again no problem doing so but told me his location makes no money on this. They should just stop accepting Amazon returns if it's this big of an issue. Will no longer bring my business items or personal items to this location. People at Val Vista and Elliot were great. Guy needs an attitude adjustment