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    The UPS Store

    4.0 (58 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - The UPS Store

    Document binding

    Copymaking services

    Faxing

    8 More Services

    Lamination

    Mailbox centers

    Printing

    Photo printing

    Poster printing

    Sign printing

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Vase in one piece.
    Monica L.

    What a great group of people working here. I brought this vase in to be shipped to Florida. Their fear it would not make it in one piece. It arrived today. Packaging was top notch and it arrived in one piece. Thank you all at the UPS store Gold River. Ur the best.

    nice one Eric! Worst customer experience of my life

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    9 years ago

    Had the EASIEST time printing here!! You pay to login into the wifi, and then seamlessly you print. Super easy.

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    8 years ago

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    8 years ago

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    8 years ago

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    6 years ago

    Excellent customer service. Friendly and patient. Choose this store over the other ones.

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    Photo of Al G.
    5
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    13 years ago

    I have no idea how this place has 5 stars! AWFUL customer service and slow as molasses. Will not be returning to this location.

    Helpful 3
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    9 years ago

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    14 years ago

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    7 years ago

    Bo was very helpful spent almost 30 minutes helping me with the printer. Great customer service

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    Photo of J W.
    3
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    10 years ago

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    9 years ago

    Best people I've ever had dealings with. -Shawna @ DKS Inc.

    Business owner information

    Photo of Local

    Local

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    9 years ago

    The customer service at this location is amazing! This store is very well run, the staff are friendly and helpful.

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    Photo of Local

    Local

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    Photo of Penny R.
    58
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    11 years ago

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    6 years ago

    great attitude and customer service even with all this craziness going on

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    8 years ago

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    10 years ago

    Just love these guys and girls. They do a great job, attentive, fast. They deserve all the business they can handle.

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    9 years ago

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    10 years ago

    The best in customer service. I have a injury so they carried my packages to my car for me. Great people.

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Eric and Rylee were both super helpful, and went out of their way to make sure my return package would make it out today.

    Mentioned in 2 reviews

    Read more highlights

    Staples

    Staples

    3.3
    (75 reviews)

    Interesting store. They have Bin Wins, where prices are marked down each day. I stopped in to…read moreorder some Expo markers to be shipped to me. Great service!

    Formal Complaint: Unacceptable Harassment and Profiling ​I…read moream writing to express my absolute outrage over the blatant harassment I experienced at your store today. I stepped inside for five minutes to browse pens, only to be immediately targeted and hovered over by a man I believe to be your manager--tall, brown hair, roughly 55. When he first asked if I needed help, I gave him a clear "no." ​Apparently, "no" wasn't good enough for him. Two minutes later, he was back in my face, breathing down my neck with, "You still looking at pens?" When I confirmed I was, he had the audacity to suggest I go grab the "free pens" up front. When I declined those, he started badgering me about "ordering" something. ​Let's be honest: he wasn't being helpful; he was trying to push me out of the store. I am currently homeless and was seeking temporary shelter from the pouring rain. I thought I'd be productive and shop while I dried off, but instead, I was treated like a criminal. ​I made sure to tell him exactly how rude and condescending he was on my way out, and his "just trying to help" excuse was a pathetic insult to my intelligence. It is disgusting that your employees feel entitled to judge and degrade people based on their circumstances. I wouldn't trust this man to clean a litter box, let alone manage a business. ​You need to deal with the toxic management at this location immediately. If a store looks and acts this bottom-tier, it's no surprise it looks like it's headed for permanent closure. C'est la vie, Staples--your "shoddy" employees are a disgrace Look at all the other reviews on management and the customer service, terrible! A couple of these employees should learn to respect their place of employment more they could end up where I am, ANYBODY AT ANYTIME CAN; ESPECIALLY SOMEONE WHO WORKS AT STAPLES. Was that loud enough manager?!

    The UPS Store - copyshops - Updated June 2026

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