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    The UPS Store

    4.7 (3 reviews)
    Closed 10:00 am - 3:00 pm
    Updated a few days ago

    Services - The UPS Store

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    3 months ago

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    7 months ago

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    2 years ago

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    The Mail Center

    The Mail Center

    4.5
    (10 reviews)

    This place rocks. If you are like me and you get sick of playing the "will the UPS guy show or…read morewon't he show" game, or has had their mail thrown over their fence into the snow, or has had too many delicious wine club shipments sent back because there was nobody to sign for them, or hates having personal packages sent to work, The Mail Center gets top marks. - You can rent a mail box at a reasonable price and access it 24/7! - You get a street address, not just a PO Box #. - They will accept packages from all major mail services on your behalf. Just pick them up during business hours if they don't fit in your box. - Sell a bunch of c**p on fleabay? Just drop it off and they will take care of all the shipping for you. Just settle up later. Bruce who runs the place is one of the nicest guys you'll meet and will recognize you the second time you come in! This place is well run, very convenient and extremely reasonable. If you live or work in Vernon Hills, go in and they'll help you avoid a ton of hassles from the incompetent USPS and the inconvenient UPS!

    Located towards the end of a strip mall off of 60. This place seems extremely outdated. The…read morecounters and cabinets are pretty beat up and the lighting is pretty dim. I have been to this location multiple times, only checked in once. There only seems to be one worker here at a time. They are always friendly and eager to help. I would say that they are cheaper than Fedex Office (in the strip mall across aspen). Despite the interior, I recommend this place. The technology seems outdated but it works! And they have all of the last minute shipping supplies you'll ever need. This place could use a facelift then it'd be 5 stars. At least in my opinion

    The UPS Store

    The UPS Store

    3.6
    (38 reviews)

    I first used them to make 150 copies. John, the owner, suspected that I was a teacher and promptly…read moregave me a huge discount. Very nice. I decided to try him for a major ship - my classic vintage stereo receiver, nearly 50 years old. I packed it well in a single box, but asked him the price for an outer carton for added security. The price was fair, he made the box, packed it, and shipped it out the same day, and he wouldn't even let me carry the thing (60 lbs into his store from my car! All-in-all, a happy experience.

    Today I went to UPS Store #3995 to have some documents shredded. I brought in four banker boxes and…read morepaid over $100 for the shredding service. In the past, whenever I've brought in larger boxes, the employees have simply taken them to the back to be shredded. This time, however, after I paid, I was told to empty all four banker boxes into a small shredding bin through what was essentially a mail slot. As you can imagine, that wasn't practical. When I expressed my concern, the employee told me their policy had changed because the documents were personal. I understand the need to protect personal information, but when I asked when this policy changed, he said it had been in place for about two years. The problem is that I've used this location three times in the past three months, and I was never asked to do this before. This was a very disappointing customer service experience. I ended up asking for a refund and took my documents to FedEx instead, where they accepted all four boxes without any issues. It's frustrating to see customer service decline like this, and then people wonder why customers choose to take their business elsewhere and why some stores eventually struggle or close.

    The UPS Store - shipping_centers - Updated July 2026

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