This place rocks. If you are like me and you get sick of playing the "will the UPS guy show or…read morewon't he show" game, or has had their mail thrown over their fence into the snow, or has had too many delicious wine club shipments sent back because there was nobody to sign for them, or hates having personal packages sent to work, The Mail Center gets top marks. - You can rent a mail box at a reasonable price and access it 24/7! - You get a street address, not just a PO Box #. - They will accept packages from all major mail services on your behalf. Just pick them up during business hours if they don't fit in your box. - Sell a bunch of c**p on fleabay? Just drop it off and they will take care of all the shipping for you. Just settle up later. Bruce who runs the place is one of the nicest guys you'll meet and will recognize you the second time you come in! This place is well run, very convenient and extremely reasonable. If you live or work in Vernon Hills, go in and they'll help you avoid a ton of hassles from the incompetent USPS and the inconvenient UPS!

Located towards the end of a strip mall off of 60. This place seems extremely outdated. The…read morecounters and cabinets are pretty beat up and the lighting is pretty dim. I have been to this location multiple times, only checked in once. There only seems to be one worker here at a time. They are always friendly and eager to help. I would say that they are cheaper than Fedex Office (in the strip mall across aspen). Despite the interior, I recommend this place. The technology seems outdated but it works! And they have all of the last minute shipping supplies you'll ever need. This place could use a facelift then it'd be 5 stars. At least in my opinion

As a seasonal business, the Intelligent Office has allowed our company to get to the correct level…read moreof front end staffiing by simply forwarding our phones. When we have advertising active, we want to make sure that every call is answered by a person. Donna, Ruby, and the whole squad do a great job of making sure that we never lose a prospect, and every customer feels appreciated.

What an efficient and professional office and staff. The response time and requested independence…read moreis five stars. I would highly recommend DONNA and her staff to anyone seeking same.

Aviv is TOP notch customer service, honesty & very accomodating. I am a single women w/ no…read moreexperience driving box trucks & he set me up so i was comfy & understood what I was doing, basically giving me confidence to figure it out. Aviv is just a bad a$$, straight forward, realistic & helpful guy that you want on your side during a move or anything that could be stressful. Hands down made my moving experience smooth!

I've been using this business for a lot of years now, since Aviv was on Ogden. I've had PO boxes…read morewith him, and he handles all my shipping. When my daughter recently had to move a bunch of furniture, I even went to Aviv and Tammi for a U Haul. Always makes things very easy, you always get the best deal, and in fact the whole family is great. It's nice to have a business like this right in the middle of town.

Great service and outstanding patience with everything I needed. I was given clear instructions on…read morehow to prepare my files for printing, all while helping other customers and keeping the store flowing smoothly. I never felt ignored or left waiting. The multitasking was done incredibly well and made the entire experience stress-free. I've used this place many times and have always received outstanding customer service. Highly recommend!

Went twice to get my skis boxed up and shipped out they packaged very well and easy and convenient…read more Excellent service Thank you so much !

I first used them to make 150 copies. John, the owner, suspected that I was a teacher and promptly…read moregave me a huge discount. Very nice. I decided to try him for a major ship - my classic vintage stereo receiver, nearly 50 years old. I packed it well in a single box, but asked him the price for an outer carton for added security. The price was fair, he made the box, packed it, and shipped it out the same day, and he wouldn't even let me carry the thing (60 lbs into his store from my car! All-in-all, a happy experience.

Today I went to UPS Store #3995 to have some documents shredded. I brought in four banker boxes and…read morepaid over $100 for the shredding service. In the past, whenever I've brought in larger boxes, the employees have simply taken them to the back to be shredded. This time, however, after I paid, I was told to empty all four banker boxes into a small shredding bin through what was essentially a mail slot. As you can imagine, that wasn't practical. When I expressed my concern, the employee told me their policy had changed because the documents were personal. I understand the need to protect personal information, but when I asked when this policy changed, he said it had been in place for about two years. The problem is that I've used this location three times in the past three months, and I was never asked to do this before. This was a very disappointing customer service experience. I ended up asking for a refund and took my documents to FedEx instead, where they accepted all four boxes without any issues. It's frustrating to see customer service decline like this, and then people wonder why customers choose to take their business elsewhere and why some stores eventually struggle or close.

Every time I walk in, the employees are SMILING (rare these days). They are patient and attentive…read moreand appear to genuinely enjoy their work and helping customers. Since it's so hard to buy clothes at brick and mortar stores anymore, I order a TON online and end up returning 80%. They always greet me, assist with my returns and are patient while I find each QR code for every return. These people are awesome!

I cannot say enough about the staff at the Barrington Road UPS store! They are extremely helpful…read moreand friendly! They went out of their way to find me the best deal to send a package.

I had problems downloading a return label from an appt. And Mu and Collin were patient and kind…read more It took almost ten minutes and Collin didn't rush me or make me feel like I was a pain. The young guys at this USP are outstanding and impressive gentlemen.

This place is a DUMP. We've been here 3 times:…read more 1 - dropped off a package that was postage paid all set to go. Never arrived. Could be the post office or could be that this place looks like a bomb went off inside. 2- dropped off a package that was postage paid all set to go just wasn't taped shut. She wouldn't put a 12" piece of tape unless I paid 40 cents. Ridic. 3 - shipped a 2 lb box Fedex. Definitely overcharged as I ran the numbers at Fedex.com and can't come up with that price unless my finger is on the scale. It reeks like stale cigarettes, the proprietor is disheveled and has dirty stained clothing. There are stacks of papers and boxes and packing material strewn all over the floor in front of and behind the counter. Clearly no one takes pride in running this business. Find another shipping place where they will appreciate your business and not have the look of "I hate life" on their face when you walk in the door.

Rashmi was incredibly friendly and helpful when I was searching for the quickest and most…read moreeconomical way to ship a package. I will definitely be returning to use this UPS again.

From the owner: The UPS Store #7715 in Elgin offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .