I think the employee, Jared, should be fired, as well as the manager Diana. He was aggressive and showed disrespect to a Senior citizen, who was first in line to get his attention, instead he refused to service me, and asked someone else to help. I requested to talk to the manager, Diana, at the time and Jared continued to demand I moved over when there was NObody in front of me. Diana came to talk to me and after I explained to her she did not offer any apologies whatsoever for his behavior and only used excuses to justify Jared and the stupid lines they set as dividers that they themselves do not respect. All she said was that the owner was aware of the situation. So, shame on YOU, owner, as well. You won't get my biz any longer. Go somewhere else where they show you respect. read more

I needed to print out some boarding passes to skip the wait at the airport, so that I could spend more time with my children while visiting Menifee. I had a PDF File but could not figure out how to work the Bluetooth interface on my laptop, so I needed to email the file to the store. For some reason my email would not go through properly and I was about to give up when a helpful determined female store employee named Hayley(?) came up with a plan that worked perfectly. I got my passes printed out and enjoyed the extra time with my lovely kids. I will be back again and again. Thank you UPS Store. read more

I have never written a yelp review before but I felt my experience the other day warranted one. I went to the UPS store for an Amazon return which I had never done before. There was a bit of a wait because they were so busy but I could tell the staff was doing their best to move us along. When I got to the counter I was helped by a young woman named Alyah. She was very knowledgable and polite and helped me through this process with ease. It's nice to see a business where the employees still value their customers. Thank you again Menifee UPS staff! read more

I really wanted to mail some boxes I had wrapped to my best friends for Christmas. This was my first time mailing a package, since I normally would just send it from amazon straight to them. Ismael was absolutely AMAZING. He helped me get the best price, he made sure my boxes were snug in the box so the contents wouldn't get thrown around during shipping AND kept the wrapping perfect. He was so funny, i genuinely enjoyed this part of my day. Amazing service, i would definitely recommend this post office to a friend, especially a newbie like me :) read more

2day i was treated so bad here i was just waiting in line to deposit a check & she looks @ me & my bf "r u here to deposit a check or something?" once i said yes she rolls here eyes and start talking to us like we're stupid saying the computer isnt working right so my bf asked if it needs to update she looks at him like what did u say "update!? Update what the.computer or site? No it doesnt. Maybe you should come back when its workin." so we left i HATE this place. If i had a choice i would pick no stara but sadly i have to. read more

Went in for a live scan. Left feeling well served! Called ahead of time to get information about pricing (inexpensive compared to postal annex) and timing of the process. Julissa was very helpful and informative. Upon arrival, Christine helped me get the process started until Julissa was able to free up and get me going through the process. Quick and easy. Very professional crew. Keep up the good work UPS store team! read more

I came in today to ship a package as soon as I walked in I was greeted by Ismael with a smile (yes he was wearing a mask but I could see the smile thru his eyes ). He explained there might be a delay on my package due to covid and what opinions I had. I made my choice, he cashed me out then we talked for a few and i was on my way .Overall Wonderful experience ! THANKS ISMAEL p.s. your store is really clean thanks read more

Excellent service. Everyone who has helped me from this store deserves 5 stars. Today I was helped by Ismael. He was awesome! Friendly, knowledgable, professional and knew exactly what I needed. He showed great attention to detail and even reminded me of my AAA discount which saved me a lot - he took great care of me. I always love coming into this store. I recommend it highly. Thanks, again, Ismael! read more

Have been to the store for copying, fingerprinting, packaging. Service all around is great and quick. Ismael handled my scan/email need yesterday exceptionally and even quickly accommodated a 15% teacher discount offered by the company...it's greatly appreciated and I will share with other teachers. Ismael made this visit a memorable one and I will be back next time I need to...it's easy, it's UPS! read more

I went in to have my resume printed and I also had some questions about printing buisness cards and christine was awesome very informative and patient seeming as I did have alot of questions and multiple transactions.. she was professional and mad the experience very pleasant I'll definitely be back.. also the prices for buisness card printing are way better than most and of great quality read more

The staff was very helpful and friendly! They were courteous to everyone and were able to manage the constant flow of customers and phone calls. Ismael assisted me with scanning, copying, and mailing out documents. I'm so glad I didn't have to make another stop at the post office to send them! Awesome staff, will definitely be coming back! Thanks guys! read more

I go into this NewportRd/MurrietaRd business quite often to return items that need to go back to vendors, and not only are they always amazingly quick & efficient for me, but they're usually busy with a quite a few customers ahead of me, so my rating isn't only related to how they interact with me but with everyone. I'm always very impressed. read more

I went to this store to get my Live Scan done. I was greeted by happy employees. Ishmael stepped right up to help me with the scan. He was friendly and professional. He explained the steps so that I knew what was going on and made sure that I knew what the next step in the process was. I would definitely send my friends to this location. read more

I have a mailbox here and even with the holidays and having lots of shipments, my boxes were well kept and found easily when I came in to pick up. The staff is very friendly as well. Although they try their best to keep things going as quickly ans efficiently as possible, I never felt rushed and I appreciate that. read more

They are literally the best and nicest people. I have a small business and drop off up to 300 packages at a time. They are always super nice and greet me with a smile and are more than capable of receiving the packages in a very timely manner. 100% recommend this UPS store specifically!!!! read more

Absolutely worse UPS Store I've ever been to. They should be shut down. Prepare to be robbed and disrespected while in this dark and dingy craphole. The Postal Annex across the street is cheaper, cleaner, and you won't be treated like garbage. Completely avoid this enormous scam. read more

Hayley is awesome!! I have been a customer since the doors opened and have experienced nothing but exceptional service by Hayley, Nina, and Skye. Always so friendly and extremely helpful, making my experience there great. Thank you for all you do and have done! Best regards, Joe read more

Both Kay and Ismael have been so pleasant and helpful with my shipping needs. I drive a few extra miles just to come to this UPS store even though there a options closer to home. Always so friendly and knowledgable. Cheers to a all their staff this holiday season. Keep smiling. read more

I love this UPS store! They are quick and efficient, which makes running errands so much easier. While the line can be a bit long at times, it moves quickly. The staff is always friendly and seem very knowledgeable about what they are doing. Overall, a great experience every time! read more