The guys that work at the counter here are always fast, friendly and efficient. Service with a…read moresmile it doesn't get any better than that.

To say the service at this location is horrible is an understatement. 3-4 time you go, "their…read morecomputers are down" this morning I walk in and there is no one waiting in line and no one in the front. I put my large boxes on the counter and this employee (who refused to give his name) walks to the furthest resister and asks me to being the boxes to him. I carried the 2 boxes over and he had an attitude. He said the second box wasn't his it's usps. I said I'm confused the label clearly says UPS. He said no and didn't scan. I asked are you ok? Are you having a bad day or simply don't like customer service because I don't think you're treating me correct. He threw my receipt for the one box. I asked what is your name his response is "you don't need to know" well I hope the manager / owner of this location recognizes his name and looks over the cameras to see how horrible I was treated by him. There are many people without jobs willing to work the have the skills to work in customer service. He should not be and I did not feel comfortable leaving the box he scanned after that. I use UPS for my drop shipping at Macys and give tons of service to this location but today was my last time going there.

Highly recommend this place. Professional and polite service. It's like the old mom and pop store…read morewhere you are not just another client. I enjoy being taken care of and treated with respect and care. Anita is just the best :)

Anita always takes care of me here with a smile on her face . I drive the extra distance just…read morebecause of the great service.!

Truly the best FedEx experience. Jessica greeted me really nicely, helped me pack my package and…read moregave me pricing on my options without me even asking. She was extremely patient and kind. Her customer service is beyond exceptional.

This was one of the worst customer service experiences I've had. I went in to return a package, and…read moreinstead of helping me properly, they sent me to another location 45 minutes away. When I got there, I was told they don't even accept that type of package. It felt like they just wanted to get me out of the store without actually providing accurate information or a real solution. Really frustrating and a complete waste of time.

I was pleasantly surprised by the amazing customer service in this little packing store. I was…read moreshipping some blinds and had no idea where to start. The employees was so helpful not only in helping me find boxes to ship them in but was very knowledgeable about the best, fastest and economical route to ship. She made sure everything was packed right and sent it on It's way. Packages arrived today as promised. I know if I had gone to a UPS or Fed Ex store directly with no boxes I would have been turned away. Thank you.

After being in this area for almost 3 years, I just recently discovered this shipping center a few…read moremonths ago. If it wasn't for Yelp, I would not have known about the store because the sign was kind of blocked by trees. It's tucked in a corner next to Family Dollar in the plaza. I have only been in the store twice to drop off USPS packages with pre-paid postages. The same gentleman, Marcus, helped me both of the times I was there. He scanned my packages and gave me a drop-off receipt. Service was quick and easy. The center also provides other shipping services such as FedEx and DHL. You can just go in there with what you want to mail and they will help you. There's packaging materials for sale, so you can just get everything done in one place if you are not worried about your budget or if you are in a time crunch. Inside the center, there are several computers on the side for anyone to use. That area is labeled the "Internet Cafe." I think they provide PO Box services too. Overall, good service, clean location, everything is organized. It's a really convenient one-stop-shop for several shipping options and helps me save a trip to the actual Post Office. And no headaches from the horrendous Miami traffic. By the way, no pets allowed. I had my friend's dog with me the second time, but Marcus was very kind and helped me while I waited outside the entrance door.

This place is exceptional. They do all sorts of mail, USPS FedEx and UPS as well as DHL. They offer…read moremailboxes. They offer computers if you need one for a few hours or minutes Internet access and they also do live scan fingerprinting here for various providers. Gabriel helped me out. He was exceptionally helpful and friendly would definitely come back if I needed to do this again. Lots of parking easily located.

I was very courteously attended to by a lady, for notarizing a document. All went well (though they…read morewere a bit disorganized, and the wait was unnecessary), but, just as I was leaving, the owner/manager/whatever he is began chewing out his employees very rudely. I was shocked. It was the type of behavior one might expect from one who was accustomed, in his homeland, to great wealth, power, and impunity - though even those, generally, don't treat their servants so poorly. He finished, as I stared in disbelief, only to look at me and ask "do you need something?". I replied no, but was that necessary? He came back to me with an explanation of why he'd yelled at them in Spanish. I replied that I could full well understand the Spanish, what I could NOT understand is how rudely he speaks to his staff. I asked him if he'd never learned courtesy. With a cynical smile, he waved to me, and said "Bye bye". I replied with a clear "F*** you, you arrogant pri*k". ANYONE who treats others so poorly gets NO respect.

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

This PostalAnnex location advertises Livescan Fingerprinting but does not actually provide the…read moreservice at the store. Called multiple times to make an appointment but their phone went unanswered and their voicemail is full. Went there today 11/10/2025 and the store was closed (back at 11:30). Waited around until 11:30 only to be told they don't offer the service anymore, despite their prominent window sign and website advertisement. No apologies - just "too bad". Website link: https://www.postalannex.com/live-scan-fingerprinting/miami/4022 (305) 630-9608 8835 SW 107th Avenue Miami, FL 33176-1411

Been coming for years but recently have been having issues. They are away for lunch and it is 15…read moreminutes past the time they should have reopened. No one answers the phone or answered the door at 2:15pm on a Friday. There used to be 2 people working together but last few times has only been one person and the lines seem to be very long.

I'm out of town and I was looking for reviews of a fedex location to get a peek at their…read morereliability. I found TERRIBLE reviews. Then I wondered, how does our local fedex location stack up? -- Surprise, surprise... they too also had terrible reviews. Figured I'd tell of my experience with them for the last three years. In a nutshell, we've been using this Fedex center to ship large packages on weekly basis for business and never had an issue. They are always friendly and they handle long lines in a strategic way and also carry boxes for sale. 4/5 Stars because I wish they had a consistent stock of large 20x20x20 or 24x24x24 boxes. Also they should staff an extra person on Fridays to handle the long lines end of day.

Deliveries are chaotic. Drivers don't verify addresses and deliver packages at random places. A…read morecase of wind that had to be signed for was delivered to the wrong address & that person opened my box of personally selected wines. Ridiculous!

I've been coming here for the last 7-8 years and I highly recommend it. Always very helpful and…read moreeven help in making weird shaped boxes to accommodate things as to safe money in shipping.

Horrible! The old lady in front is very unpleasant. I would rather drive further to the Crossings…read moreor The Hammocks. They take too long and are unprofessional.