When you have an important project and need expertise, efficiency, quality, and exceptional…read morecustomer service, look no further than the All-Star team at the FedEx Office located at 14056 Southwest Freeway. For my project, Anthony took the lead, with support from Michael and Shandra and Cameron, and the experience was outstanding from start to finish. Their professionalism, attention to detail, and willingness to go above and beyond made all the difference. This team doesn't just complete a job, they take pride in delivering quality results and ensuring their customers are successful. Thanks to their expertise, dedication, and support, my project turned out even better than I imagined. A special thank you to Anthony for pulling it together and making the entire process seamless and for delivering such an outstanding final product. Highly recommended!

Great customer service. Any employee I deal with every time I go there, always gives the best…read moreservice and is very helpful

This shipping company has the best customer service that I have ever experienced. I came here to…read moreship a package internationally and they gave me the best possible rate, it was way cheaper than if I had to go to FedEx or DHL. On top of good rates, they were kind and accommodating I recommend anyone to come here for any shipping needs.

Not the Westheimer store but whichever branch of DHL that delivers to Galveston Island. DHL has…read morelost 3 orders and marked them as delivered to me. I have no problem with USPS, Amazon, or UPS. All 3 orders using DHL as a delivery method have not arrived. I do not recommend anyone use DHL.

I much rather come here than go to the postal office. I appreciate their timeliness and service…read more I'm usually in and out rather quickly as they multitask and support customers coming in and out.

I dropped off a phone for ups and I received my tracking receipt and it's after hours and tracking…read morenumber was never recognized by ups tracking. I will have to wait til an entire holiday weekend to receive a phone from insurance because of employee who did not do his job because he cannot handle all he has to do.

This is the only place I go to ship items. The owners take care of me and always pack my items so…read morethey don't get damaged when I don't have a box. Very nice people, it's always a pleasure to do business with them.

Not sure if he's the owner, but the guy at the counter looked like he's just sitting there waiting…read morefor retirement. Didn't look up, didn't offer help, just a poker face the whole time. If he's running a business, he sure doesn't act like it. Zero customer service.

I've been coming to this place since they opened. I believe it was around 2003-2005. The customer…read moreservice is amazing. I've dropped off plenty of packages at other stores to know that most of them do not accept drop off and if they, bring your own supplies. I was taping my box and the guy saw me struggling with the packing tape, he immediately came and let me borrow scissors. Not many post office businesses do this. I highly recommend. Their customer service is top A.

I chose this location as it is close to home and I needed a PO box for my side business. I…read moreexplained to them that I would be receiving packages and mailing using the address, which they were fine with and I gladly paid an annual rate of $300 for a large box since I would be getting packages. I mostly ship using my own discounted shipping labels and needed a place to be able to send and receive without having to drive to the post office. I even used their services to mail a package (with a 50% upcharge) because I want to support their business. Recently I went in to drop off several packages and the owner refused to take any USPS packages from me, he stated he only takes FedEx and UPS; rather than argue with him over it since he had a customer I left and drove to the post office that was 20 minutes away (mind you this is on my lunch hour). I called him later and he explained it is a liability issue for him since the USPS does not scan packages and if something gets lost it is his responsibility or a Customer will at least blame him for the loss and ask him to compensate them for their loss; understandable response. My problem is that at no time did they say they would not accept USPS packages when I signed up for the PO Box (the $300 fees are non-refundable). So I have a PO Box for the next year which is almost useless to me since I cannot mail out from that location. If you choose to rent a PO Box here be aware that they do no accept packages from literally the largest carrier of packages in the United States but they will gladly charge you an inflated price to mail USPS if you buy from them, seems fair right? When I spoke to the owners they seemed like very nice people but with these type of business practices I would go elsewhere.

I came here to drop of a UPS package with a label that was sent to me via email for a return. After…read moregetting taken advantage of and being charged 15$ for a roll of packing tape the man behind the counter told me that "The packages get scanned by UPS when the driver pics them up and wouldn't give me a receipt for my package. Stores like this are all about convenience and customer service - He was rude and I'll never be back.

Great place with excellent customer service! Highly recommended. Mr. Rick is amazing and always…read moretakes care of his customers.

The best one stop shop. Been dropping of my work items for the last 10+ years. Very friendly…read morestaff. Thank you.

Notary Service Very…read moreconvenient location. Very professional and helpful. Will recommend this location to friends and will definitely return. Thanks so much. KDF

Excellent job repairing my iPad. I come here every time to ship. Very respectful and honest people.read more

The guys there are really helpful. I always go there to ship my documents and they always help me…read morein arranging them. Very generous and kind people.