Ive had storages there for about 10 years,recently one of my storages was broken into,I lost about…read more20k in item,when trying to get video footage,I was told that there was a lot of cameras not working, it's been several months and their still not working. THE cameras and security gates is what gave me a peace of mind. Now I feel everything is open for the theifs. Note:I've been advised that that the cameras have been repaired,however it doesn't change that I took a huge loss,I am glad that the cameras are working.

Best storage ever! Conveniently located, safe, clean, and professional! Highly recommend!!!read more

I have been going here for years and absolutely love this place! The employees go way over and…read morebeyond to help me out with all of my projects that need to be mailed on the daily. I don't know what I would do without the help and assistance that they give me . Thank you so much for all of your help !!! #customerforlife

This is by far the best place to send packages off at. The mail stop is so clean and the employees…read moreare so welcoming. I've never had a problem shipping from this location and they have always given me a tracking number for my packages. They also do notaries which is super convenient!

Best customer service and friendly people ever!! Always a pleasure doing business with them.read more

Really appreciate this helpful business. They take the time for one on one customer service with…read morethoughtful suggestions for savings and faster methods.

Incredible service! Very friendly and helpful! They can do anything you need in regard to shipping…read moreand many more things! Highly recommended

Great service. Very friendly and knowledgeable staff! I don't ship often and Will took care of…read moreeverything for me. Was in and out within a few minutes.

I have been to this location at least a dozen times over the past 2 years+ have always been amazed…read moreat how friendly+ efficient the workers are. That changed today. My package already had usps postage on it so all I needed was for someone to hand it to. The person that took it almost dropped it and rolled his eyes at me like it was my fault ' Not friendly at all.

The staff at this store are so friendly and personable. I literally go out of my way to go to this…read morelocation because it's honestly such a pleasant experience.

Love this place; always friendly, clean and thorough service. The prices are what they are these…read moredays but they take the time to go through my options for me and they'll ship a few of my small business packages on top of that. Support your locals folks!!! Xoxo

I've used this Eagle Postal store many times and never had a problem. So much more convenient than…read morethe post office! They offer more options for shipping too. They've always been friendly and professional.

I needed a uhaul truck to move items here from Austin. The good news is that there are some very…read moregood uhaul places in Montgomery. I first stopped by the uhaul on McCaleb. A full service uhaul and storage facility, the staff could not have been friendlier, knowledgeable and accommodating. Turns out they did not have the truck I needed at the time of the move and the uhaul site referred me to the uhaul at the Montgomery car wash. This is not a manned facility, doing everything electronically. Again, great people as I had some questions on how to do the self-checkout etc. It is people like this who strongly represent the brand and ensure a company will get return business as well as referrals. And then there is the uhaul at iStorage where I ended up due to delays on the movers. The woman who operates this facility, hereafter known as the UhaulNazi (Uhn), could not have been less helpful, friendly or accommodating. But, I don't know Uhn personally so perhaps she kept some angst in reserve. I did everything online that I could in advance of the move. Still not comfortable with the self checkout, my wife and I got to the facility an hour early. We would be on a tight schedule to drive to Austin and meet the movers there. I told Uhn that we needed to leave promptly at 11:00, the time I scheduled online. She said that she could not do anything for us until 11:00. Hmph. I asked if we could at least do our inspection of the truck, take pictures, etc., as described on the web site. After some thought, she handed me the keys. I asked if there was anything else that was required. Uhn checked the computer (finally) and said, surprised, "No, you've already completed everything online". My wife and I took about 30 minutes to do what needed doing. By this time it was 11:00. Out of courtesy, I went back to the office to let Uhn know we were leaving. The office was locked. Given Uhn's last comment that we had completed everything, we left at about 11:10. More than 20 minutes later, Uhn calls and declares, "You did not sign the contract. You must return and sign it or I will report the vehicle stolen". Really? We went back and forth on this as my schedule did not allow for this level of delay. Finally I asked if she could just email me the contract. She thought about it, then got some data on alternate contacts, emailed the contract and all worked out from there. At least, none of the police, sheriffs or constables pulled us over. So, we unloaded and took the truck back the next morning. As there were no signs indicating where to park returning vehicles, after I pulled in I opened the uhaul app for instructions. "Please park your return where designated at the return location". Ok, not helpful. Coincidentally, Uhn was just pulling into a parking spot in front of us. She got out of her car and marched over to us. Optimistically thinking she would offer some help in identifying where she wanted the return, I opened the truck door to talk with her. Side story: I haven't seen actual window winder windows in over 40 years. That's what this truck had. And, while it would go down easily it was very difficult to put it up. So, I would just open the door when I needed to talk with someone outside. Additionally, the vehicle did not have cruise control. Seriously? Really cannot remember how long it has been since I had to drive long distance without one. Likely 1973 or so. Anyway, as I opened the door, she ordered, "Move that truck. You cannot park there; I cannot back up". If you ever drive by the facility and imagine a 15' truck in the driveway you will discover that you could drive a couple 18 wheelers around it with ease. Kind of set me off, right? In any case, without any help or direction, we parked the truck among the others while thinking that returning trucks should go to a separate area to be checked before renting out again. Thinking about it later, this was a foolish thought as the truck was filthy so checking in and cleaning up is not part of the service at this location. Finally, to add insult to injury, Uhn had put us in the computer as leaving at 10:30 the previous day. Fortunately, we returned it at 10:15 though we thought we had until 11:00. All in all, people matter and people in service positions should at least have some aptitude if you want to enhance and protect your brand. Uhn is very ill-fitted to this job.

I live in Louisiana and we had to emergency store my daughters things in a hurry. I believe this…read moreplace is a little pricey but being the area, I guess I get it. A month has passed and we weren't gonna be able to get her things until the second week of April, they waved the first week due to us not being in town. I spoke with GG which has notified her manager and there were no late fees. Thank you for the great customer service.

Great store it's in a busy parking lot and intersection. Store can get busy but the associates…read morejump I. To get the line down.

I had trouble placing my wedding invitation order online, so I went in for help. Matthew and his…read moreteam were amazing! They guided me through the process, ensured everything was just right and even had my order ready for same day pickup. Great service and so helpful!!

I have gone back to the Shipping Store and I have experienced nothing but helpful employees…read morerecently. Each time has been pleasant and enjoyable with any employee here. I noticed that the owner , Kim, is available to help customers, when needed. I see a great improvement here in the helping attitude of employees and I do appreciate that! Willingness to help is so important to me when I enter any business, do I have been happily bringing my FEDEX to this convenient location. Sometimes I need quick copies of important papers and I can shears receive immediate and courteous help at this Shipping Store.

Go with the pony express. You'd be more pleased. What happened?…read more I called ahead to confirm what documents were needed to open a mailbox. When I arrived, the clerk asked if I minded her helping the people behind me first. I did mind--but I stepped aside anyway. When it was finally my turn, I presented my documents. She dismissed my valid ID (out of state, we just moved, I had the usps forwarding official documents as one of the verification docs), despite my having four additional forms of identification. I asked the manager to come assist and speak with me directly. She refused. This was hands-down the worst service I've experienced: slow, dismissive, and unprofessional. Don't waste your time like I did mine.

To anyone in the Magnolia/Woodlands area! This is the place to come! It's a small simple place but…read morethe man who works there makes it so worth it! He is always there, I've never seen anyone else but him on the job. He is the kindest man and is soo helpful! Other places will charge you extra for boxes and other stuff when he will simple offer them to you for free. I've been to all the places in Magnolia for mail and I either have a negative experience or nothing rememberable. But here he goes above and beyond, he even showed me how to order free boxes and labels from usps.com. Plus they sell Girl Scout cookies during that season. I literally never review places but had to go out of my way to do this one because he is so awesome!

From the owner: Take A Ship! Get Ship Done!read more