Very friendly and Great customer experience. Thank you to Audrey and Ireland. Will be back soon.read more

They were very friendly, very quick and efficient. Also they had tape I needed extra tape for my…read morepackage. They were so kind to do it for me. This is my go to UPS store.

After needing to part ways with my regular, close to home shipping store due to inefficiency with…read morelines taking 30+ minutes every time I go in, I have now found Postal Annex to switch over to. Its an incredible place to help meet shipping needs. I've gone in twice in the last two days and I've watched the employees work efficiently, quickly, respectfully. They have known customers on a known name basis, I've been so sweet and respectful with elderly customers, worked as a team to have packaging boxes ready and prepped to help me with a multi package shipping project, have had me out and cared for with my transactions in less than ten minutes and there haven't been long lines. I am impressed and will move my needs for shipping over to them moving forward.

I always enjoy doing business with Postal Annex because they provide excellent and varied services,…read morethey have capable, friendly staff and care about the customers and know many by name. They are unique in the gifts and gadgets, plus greeting cards they carry.

Every month I need to FedEx my blood samples to my transplant hospital and to my nephrologist. I'm…read moreusually downtown or by the mall so those two spots are my drop off locations. Today was not one of my normal days so I googled closest FedEx near me and this joint pooped up. I have lived in this area for almost 10 years and never knew about this spot. We always just hit Winco, Home Depot and the food spots. I am really learning more about the store fronts in this center. Pulling up I almost missed it. It's a smaller store but I found me a nice front row parking spot and made my way in. There was a gal working behind the counter. She greeted me and asked what she could do for me. I told her about my packages and she got me squared away. I was also sending some important paperwork to the transplant hospital as well. I needed an envelope and postage. She guided me to the right envelope and got me taken care of. It was a smooth transaction from start to finish. While I was writing the address on the envelope, I couldn't help but be mesmerized by all the fun, local things they had in the store. Local soaps, chapsticks, kitchen towels. It was all so fun to look at. I loved all the fun soaps they had. I could stay there for a while just to smell all of them. I guess this joint has been around for 20 years, crazy. I would have never known to today. This joint is 8 minutes from my house. It's so convenient to be able to drop off my packages without having to go downtown or by the mall. The associate was really kind and they had some fun goodies there. I know where I need to go now when I have any packages to be dropped off in the future.

Great service. Amazing little place. We needed to get a post box for our mail. They had the best…read moreprices in town. Good parking. They offer a lot of services in one little store. The only thing I hope they do is make it so that I can get to my box 24 hours a day.

We used the notary service. Quick, kind and inexpensive. Will use the store for many future…read morepackages!

Pretty discouraged. I had a "Happy Return" and told the gal plainly "this slip needs to go with…read moreit--it details my exchange information" she proceeded to NOT include it in the package and I reiterated "no this needs to go with it." And she begrudgingly opened the plastic bag to put it back inside saying "happy returns won't look at it anyways. It's just going to sit there. There's no point in putting it in there." Whether or not this was an accurate statement, this was INCREDIBLY discouraging and not what you want to hear when it comes to sending something of value. Do better.

I've used Smith's several times now and they've always been super friendly and helpful. Several…read moremonths ago I had them pack and ship some things for me and all my fragile items arrived unharmed - going from Oregon all the way to Ohio. I like their location because I usually drop off packages on my way out of town and they are on the main road in Ontario that leads to the highway. Last week I had to send off a couple returns and ship a box back home but all three boxes were different carriers so Smith's was the perfect place to save time. They can also do things like faxing, copying, and printing. I believe they even have a notary. Having Smith's here is really convenient and they have great service. Jeannine is usually the one who helps me and she is always patient even when I have a lot of questions. She seems to really care about her customers and I never worry when I have to have them pack things for me. Side note - it's off street parking but it's four spaces (two and two adjacent each other). If you can pull through then it's fine but if you have to back out, well, I've seen a few people struggle with this so just be mindful when parking if cars are already there. It's really not that bad (My full size SUV has no problem backing out) but I needed to mention for those who are a little unsure when parking or backing out.

While on a trip, we left my husband's tablet in a motel. We contacted the motel, and yes - they had…read morethe tablet and gave us the contact info for Smith's. They picked up the tablet, carefully boxed it and shipped it back to us for a very fair price - Thank you Smith's!!!

We get all of our Musical Scripts printed here. They are super dependable and always have it ready…read morefor us quickly. They are polite and the last time I had a script printed, I found the sweetest note slipped into my script from one of the employees. It's rare in this world for people to take the time to do things like that and it was very much appreciated. I'm also amazed at everything else they do aside from printing. Check out what they offer and see if you can come support this business! Well done, Copies Plus!

Still strolling down memory lane, we came across a family book pertaining to my late grandma's side…read moreof the family, the "K" family (a very German moniker I might add). Flipping through the book and my renewed interest in discovering more about my family tree made me want a copy of my own. Mind you this was a spiral bound book filled with many interesting facts about my family, heck I was even in the book since it was first published in 1985. Grandma recalls having this book bound before by the team at Copies Plus so we went down to place an order for yet another book to be created. The gentleman behind the counter was very nice and accomodating. He looked the book over and agreed he could do it the same way. I think it took roughly all day for them to do it and we picked it up the next day. The book was exactly like the other and I couldn't wait to get home with this to discover more about my family. It now sits proudly on my coffee table and with many thanks to Copies Plus and of course Grandma!

I came in with a tricky (to me) return, that I'd been struggling with. Molly knew exactly how to…read morehandle the issue and was incredibly nice on top of having the expertise! Thank you Molly!

Called to see if notary services available. Told them I would be there in 15 min…read more We got there and he left early.

This UPS store has the best customer service! They are always so kind and helpful, and don't rush…read moreyou. You can scan in your own Amazon returns, and they have an automatic door now if your arms are full of packages. The parking lot is always full and crazy, but if you circle a few times, something opens up. If you're handicapped, those spots are almost always open.

I went into this location today (6/2/2026) around 3:15 p.m. There were two women working. Neither…read moreone smiled at me or greeted me or even acknowledged me. One was collecting trash behind the counter and the other was getting packages out of the bins. I kept staring at both of them and nothing for the longest time. Finally the one collecting trash BARKED, "Someone will be right with you." One of them should have stopped what they were doing to help me because what I needed took all of TWO seconds. Finally the woman collecting the packages out of the bins came behind the counter to drop them off and proceed to glare at me and finally said, "What are we doing today?" and when she was done, two seconds later she handed me a receipt and glared at me. No, "Thank you" or "Have a good day" or "Thank you for coming in" so I grabbed my receipt and walked out the door. Not shocked to see that this location is rated so poorly. The owner needs to spend more time in the store. Attitudes like this run customers off. The UPS store in Star is actually closer to me so we'll just go there from here on out.