The quality of service that I receive every time I go to the UPS store in Nanuet is exceptional and way above standards. AJ, Neil and the rest of the staff there treat their customers as high priority. They're always very welcoming and helpful. I honestly think that this may be the very best location thus far. I really appreciate all that they do and for the friendly experience every time. Thanks guys for all your hard work, Sophia read more

A small location to mail your packages. I didn't spend a lot of time in there but I generally felt like there was better and friendlier service than the FedEx down the road which is bigger. There's a kiosk to scan your package if you already have a label. Sending boxes isn't cheap anymore but there's not much choice but the big brands or USPS. Because it's not spacious, you might think the line is long but they keep it moving. Same plaza as Kohls and a Game Stop. read more

I always go to UPS in Nanuet, by Bob's furniture store. The service was never professional... The tall black rep. Is always rude, not helpful, n racist. Today, I went to drop off a package to amazon n I was unable to load my code. I asked him for their wifi so I can get connection n he refused. He walked away n went to the back. The shorter black guy, gave it to me n I was not getting any connection. I asked him for help n he ignore my request. I left there standing with my baby in my arms, helpless. After 5 mins n they both refused helping me indirectly, I had to pick up my package and leave the store. The talk guy, he only help certain skin color ppl.... I try my best to avoid going to this location. The ppl who write good reviews about the 2 of them, it is because they r different skin color from mine. The tall guy always have a chip on his shoulder. He is unprofessional n does not qualified for any cx service job... When certain ppl say good morning, he does not answer.... I will call UPS CORPORATE and report him/them.... Guess they both fail to realize without customers they don't have a job... I avoid as best i can due to the service, especially, from the tall black guy. read more

Best store ever! Excellent service! Almost never a wait and if there is one, it's usually less than 10 minutes! read more

Notary hours should be posted online and the front door. Hours: 10am-3pm Monday thru Friday. BRING IN ALL PAPERWORK! NO MISSING PAGES! read more

It is so easy and pleasant to come here. They smile, they're gracious and efficient. I've seen them patiently help those less family with technology. It just makes an errand so much easier. read more

I was attempting to ship out a package today here. I have a UPS account through work. I explained to the associate I needed to email the store the shipping label as I'm a sales rep and work out of my car. The associate was immediately focused on me using a ups box. I go to UPS stores all over, and have never been told I need to buy a box through the store. I had a perfectly good box along with my shipment completely packed. I would have paid for the printed label. That is my normal experience. Completely unnecessary to buy the ups box when mine was perfectly fine for the shipment. Total inconvenience, and a total money grab. I won't be going back to this location. read more

I had to return a item to amazon. I was told that I needed a box. So I returned with the box. Then they needed to charge $ 3 dollars for tape. That's ridiculous. That's how much a roll cost. And then on top of that the tall employee was extremely condescending and rude and laughing like it was a joke. read more

Helpful staff. Reasonable prices. Delivery as promised to my recipient in Massachusetts.

This was my second visit to this store location and both were stellar interactions. Some people wait until the last minute to get things done - I am some people. My first trip was to renew my passport and I was in and out of there quickly despite my procrastination until the 11th hour. My passport picture was taken and the representative took great photos (not mugshot like at all) and gathered all my documents - checked them twice and sent it along. My most recent trip was also an 11th hour endeavor having needed a document to be notarized, scanned and mailed. I called ahead and was pleasantly surprised that I can get everything I needed done quickly and efficiently all I'm one place. After wrangling the other party to complete the document. Notary on site did his thing ans assisted me in scanning, emailing and mailing the original out. The process was relatively quick ans the staff was exceptional. I recommend this location because the staff is excellent and they help you get things done... even if you wait until the last gasp to complete it! read more

The two gentlemen were so helpful and professional. If you could give more than 5 stars I would. Thank you

A couple days before Christmas, I walked in there three minutes before closing and they helped me in my crazed state. They took care of me graciously, never making me feel bad for coming in so close to closing time. They even had the UPS driver wait for me. I have been home with two sick kids and a sick dog and was still trying to get everything done. Thanks to the three gentleman there, Fantastic customer service! This location is a credit to the brand! read more

I seem to be doing more and more UPS as USPS is sucking wind when it comes to service. These guys here at the UPS Store kick butt! They are on it, move customers through quickly and have a notary that is there. I'm going to try to do all my packages through UPS now. They carry all sorts of boxes and supplies too. read more

this is my go to store. staff is very professional and helpful. They are welcoming and pleasant . not going to lie .... this is a very busy store ... I guess it's because of the friendly staff.... They get the job done with a smile.. definitely recommend this store .. read more

Every interaction with the staff in this store always has me walking out with a smile on my face. I've been frequenting this location for over four years. Courtesy, professionalism and a welcoming vibe! Best place for passport pics, notary, shipping, etc! Kudos to this amazing TEAM! read more

I have been coming to this store for the past 4 years not only to make returns but also to print large format design documents. Staff is extremely responsive and always very helpful. Even when I submit a last minute late in the evening print request, they always respond promptly and have my prints ready for me. Also, they are very friendly and courteous! It's my go to place and yes, they are a busy store but they take care of customers quickly so the line moves fast. read more

Best service, everyone there is so nice and always help out people that need extra help with their packages! Every time I need to send a package or return something I know there won't be any hassle if it's through UPS and especially at this store! read more

The gents that work in this store are super helpful and always provide excellent service!!! A great place in my busy world.

I've visited this store numerous times in the past few years and each visit has been painless and speedy. The workers know what they are doing and work quickly to get you in and out in a snap. I have utilized their services for shipping packages, notarization, printing, and even returning my Verizon fios equipment. Each visit had me in and out in just a few minutes. read more

The men at this UPS store are always kind and helpful. They know their customers and every time I come in they greet me with respect. They also go out of their way to make sure my service is top notch. Once my fax wasn't going through and I promise one of the guys tried resending 5 times and it finally was received! Their patience is immeasurable! The best UPS store I've been to! Continue to succeed! 5 star service! read more

Ok yes - they are always crowded, but the workers make the line move quickly. They also have post office boxes and shredding services. Highly recommend. read more

This was my first time at this store and I couldn't have been more pleased. I had the pleasure of having AJ assist me with my return. He was helpful and got me in and out of the store. I couldn't have been happier with my experience. read more

I've got a post box at the place and they're always nice and on top of things with me. They recognize me and say hello when I walk in, never up charge me on packages left (sometimes for weeks at a time) when I'm out of town and have handled additional shipping needs professionally and in turn. Its a busy shop with a lot of people going in and out and deliveries going in and out. They take people in turn and more often than not, its the fault of people trying to incorrectly ship something that holds up the line. Overall, the shop is good, the people are nice and I've been in and out of there dozens and dozens of times over the past couple years. read more

I know people probably don't want to work but come on always 1 person at counter & the longest line ever. Make Amazon returns easier please

I love this place- I have a child away at school and need to send packages often. i don't know how they do it but they reach her very fast. They always help me if I don't package well i truly appreciate them - read more

All around great experience and customer service. Very informative and helpful with my needs

UPS in Nanuet has exceeded my expectations, not once, not twice, but every time !! Customer service is excellent and my packages always arrive on time or early. read more

Excellent service - I have been using this UPS location for my small business mailing address for several years. The gentlemen that run the business are quite busy - but they are incredibly helpful. They have helped me mail packages to many countries and locations without any issues. They provide full service for everything I need. I will continue to use this location for my mailing needs, and my small business. read more

Just dealt with the rudest, unhelpful employee there. Honestly my worst Amazon return ever. Everything I ask him it's like that he couldn't be bothered with. This man seriously needs to be retrained. read more

I have been here several times. While I would not call the staff friendly, they were perfectly professional to me. And one time when I came in, the staff were particularly helpful to me. read more

Amazing service - I've been using this UPS location for many years. The guys here are often busy but very helpful. They've helped me mail packages to many different locations with ABSOLUTELY NO issue. They provide excellent customer service for everything I need. I will continue to use this location! Thank you gentlemen!! read more

This is the first instance in which I take the time to review a place. I was there to return items as instructed by the company. As I was returning, the African gentleman was called over by his worked to assist, he appeared angry when I informed him that I received a box from the same company that I was returning, because I was sure it was sent by mistake. He raised his voice and said " I asked you if that was all" . He did asked about the already returning equipment which he told me was not correct and I turn was correct t.. to add to the exchange he continued with his rudeness angry demeanor and any question I asked was not answered until I asked again and he then answered very rude. I was embarrassed to be in the store. Since he was dismissive, I asked if anything else was needed and if I could leave. He stated you can do anything you want. If you want to leave just leave. This is the worst store I've been to. The line was long and he as the owner, was horrible!!!! read more

The staff here is fine but typically overly chatty with eachother and don't pay much attention to the customers. However, there is an older man that is always in the store. I'm not sure if he works there or just hangs out as I haven't seen him actually do anything. He does however give customers dirty looks and make rude comments towards them. During one transaction where he was hanging out behind the counter with the two gentlemen that were actually working he commented about a customer "I guess they didn't like any of it" because they had a few boxes to return. Keep it to yourself if you want to run a business and if you don't work there, get out! I prefer the Mahwah and Congers locations as they are much more professional. read more

While this store is quite busy, the folks managing the store do a great job of managing the load. It's a clean orderly store with friendly staff. read more

I'm not even going to sugar coat it, this is the worst UPS ever! I've been here twice, the first time was horrible but I thought I'd give them a second chance- Nope still horrible. I have a serious problem with their inefficiency! I don't mind waiting (hello it's a UPS store you're gonna wait) but you should def learn how to be more efficient. They need some undercover boss action in here. I swear they completely overcharged me last time I was there too, $60 for a 8 lb package to go ground?! Anyways, my fault for paying it. Nevertheless they made me put my grumpy pants on, which is not the way I prefer to spend my weekend- I typically have ridiculous amounts of Christmas spirit. someone give me some chocolate, stat! read more

Staff are courteous and friendly, BUT wanted to charge me one dollar if they lent me a piece of tape to seal a small shoe box! Not sure if this a UPS thing or a store manager thing, thus three stars. read more

I've been a customer of this UPS for 3 years and every time I've visit whether to pick up my mail or to send a package the two guys there are FANTASTIC!!!! Ajay and Neil are very friendly and knowledgeable, they make my experience pleasant and inviting. I highly recommend this store, I cross 3 towns passing closer UPS Stores just to use the Nanuet UPS Store. GOOD Customer Service hard to find these days. read more

This is the worst UPS store I have ever done business with. The two employees are extremely rude, condescending and argumentative. whoever is the owner of this store has either a problem hiring quality people or is not interested in being there and supervising his staff. Although this stor is only five minutes from my home I will never go back there and make sure all my friends and neighbors do the same. read more

The people are very rude and they are like robots that don't care about if you package was lost or delivered wrong. Absolutely useless

Paid a large amount to send a Rapier safely and undamaged. They wraped it in some paper and throw it into a long box, it arrived to it's destination sticking out if the box. They also over charge on everything. I go to the one in Congers. read more