My first visit here was to open a PO box first time ever. The store manager, Himanshu Patel, is very patient and helpful. He explained every single detail on how PO box operating in this store. Will definitely come back again. read more

I had to mail some documents to my friend in Vancouver. Himanshu explained me all the possible options and helped me choose the least expensive one that met my requirement. He also waited while I called my friend to provide me his cell phone number without giving any hard time. Convenient place close to home for mailing. They also do US mail which is something I will start using them moving forward. read more

As usual, excellent customer service from Himanshu! I ordered a futon and it came early. It was a heavy, oversized box. He gave me the courtesy of a call to let me know it arrived. When I came to pick it up on a Monday because I couldn't make it on arrival day I found he had courteously stored my box behind the locked roll top gate so nobody would steal it! He's always a pleasure to deal with! If I could give more stars, I would! read more

Himanshu is really nice, helpful, and patient. A good service place you can trust in.

Best Customer service by Himanshu Patel. 2 customers came for a drop off but he helped me first. Best :)

Himanshu was very helpful and had me in and out of the place in a few minutes! Thank you!

Great store! Himanshu is always courteous and helpful... serves with a smile. Let me drop off, ship a package/ letter or notarize.

I went to this ups store around 6:20. I took 2 trips to my car because i had so many boxes, The guy sees me set them on the counter and says nothing. When i tell him im making a drop off he tells me his closed. C'mon man close your door if your closed or say something. We dont need businesses or owner's of businesses in our community that are like this. read more

Thank you for great service. Even with other customers demanding attention, you were able to multi-task and provide great customer service to me. Thank you!!!! read more

Mister Patel faxed several pages for me; then re-faxed as not all pages went through. He was considerate and kind. I was faxing something for my church and he discounted my charge. Good customer service!! read more

I have dropped off several Amazon return packages here before. This time round, I was shipping an important document to Canada. Himanshu was extremely helpful and was able to guide me with the best option for shipping it and I'm glad I took his advice because the package has been delayed due to bad weather in the Mid-Atlantic. Also, his rates were the same as those quoted on the UPS website. Extremely satisfied by the service provided. read more

very busy store with great service. I prefer dealing with himanshu even though he is quite busy he always have time to help me out when it come to printing, copying, scanning and emailing documents. i normally use this location for shipping, and notarize my documents due to Himanshu great customer service and his reasonable deals. forget about bad reviews from previous reviewers go and experience awesome service from this store. read more

This store is located in a convenient and accessible place at Newark. The guy over there, Himanshu Patel, would take good care of you, when you mention your mail needs. read more

Awesome!!! This ups store takes care of you and all of your needs. Himanshu helps with everything. For example shipping, notary, fax, office supplies etc. He ships ups, usps, Amazon everything. I have been coming here for years. I won't go anywhere else. read more

Agreeing with all the one star reviews here: The guy is super rude. Not sure why this place can keep its business for so many years. (Perhaps the UPS business in Newark is so profitable that this guy can do whatever he wants to the customers.) read more

Best place I have found for shipment and pickup drop off package. Great friendly customer service. I recommend this place to all who looking for amazon drop off, notary service, ship packages and many more services. They are also selling wide range offices supply. I have found everything whatever I need. Ask for Himansu who working with this branch more than 8 years now. He has really nice communication service and fast. read more

I love this store! I come in about every other week and Himanshu is always so helpful, quick, and cost-saving. He provides the right guidance on packages and always ensures my timeline is met while remaining extremely friendly. 5 stars!!!!! read more

I have a mail box here from long time. And Himanshu working here from last 8 years. And he is only one working everyday and very efficient and I used this location for notary and shipping. And so many stuff . He is a hardworking person. No problem any time . Very helpful to customer. And I recognized this store . Great job Himanshu read more

This UPS store is the best I have been to in all of california mainly because of their staff, especially because of a guy named Himansu. I wanted to ship something went out of his way to completely help me with all of my shipping questions From this excellent experience from him I will DEFINITELY be coming back to this location as it's now my favorite UPS Store. Thank you...... read more

Very friendly and helpful staff. Himanshu helped me with choosing the right package delivery option. He explained me all the options patiently. I will definitely use this store for other package deliveries. read more

Himanshu's always been super helpful to me. Super efficient customer service given the many customers that are there.

This place is awesome! The gentleman who works in this store is great! He multitasks very well, and to boot, he is a very nice person! The lady who works here is awesome too! I always use this UPS store anytime I need services! read more

Himanshu is always polite and helpful! Amazing customer service! UPS- give him a hike!

Came here to make 2 color copies. Cost me $5 but the place was clean, spacious, quick, and the man at the counter (yes, with the red dot like the other reviews say) was helpful! Deducted 1 star just cuz it was pricy. If i need another print job I'll come back here. read more

Himanshu was very helpful in shipping my stuff and recommended the most cost efficient options. Will be coming back!

I came to this location to return a package that I received from Amazon. The man working there, whose name is Himanshu Patel was very helpful. I needed to get a shipping label printed and he did that without any issues. I like it when the service is nice and quick. read more

So far this store and the management have been top notch. Service is great and they are knowledgeable and always helpful.

Not sure, is it the Ups or store owner. They charge $4.00 for using tape gun to close the box. Make sure your box is seal.

Convenient location, professional service and excellent staff. Himanshu is very patient and helpful to customers.

Mr.Patel gave me the best customer service from when I walked into the store until the time I left. I had two packages that I needed to be sent back to Amazon, one which I needed to purchase a box for since I threw away the original packaging. The first package was handled easily, and once I brought in the second item, he instantly went in the back to bring out a box that he thought might have been big enough. We then tried to fix the open into the box, but it would not completely fix, resulting in the box slightly tearing. I thought I was going to have to pay for the box and a new one, but Mr.Patel kindly took the box in the back and grabbed a bigger box that he had. Everything from there went perfect as he helped me box the open, take it up and put the label on. Not one time did I ask for help but he was kind enough to. read more

When I visited this location I didn't have any problems and I don't understand why it has such a poor review. I came with a couple of boxes to send back (orders I had made while shopping online) and to do some printing. When I got to the store the staff acknowledged me and helped pack my boxes while I worked on their computer. The store was clean and I did what I needed to very quickly. I wasn't there for very long but I think maybe some customers had a less-than-perfect experience and so have taken to Yelp to give low ratings. read more

Amazing service, Himanshu Patel is a good employee, even though he is the only one working there, the place is so neat and clean. Unless if you see other stores they have more employees but messy. I don't know why you guys are writing bad reviews, but he is a very helpful and friendly person. He is handling the store all by himself even in the busiest times of year without complaining. So I believe we all should appreciate this rather than complaining. read more

I have been using this UPS store for many years for notary services, "digital" fingerprinting, and shipping packages and documents. I have always had great customer service from both the owner and employees. They are very patient and have never rushed me. read more

I wish I could gave zero star for this UPS store. The front desk(maybe is the owner) is very rude. I went to the store several times. The guy was just like I own him 1 million dollars. read more

No way in hell would I ever come to this shady location! First off you're a UPS store- so in some way even somebody with half of a brain cell could deduce that you are affiliated or owned by UPS- pretty simple conclusion. I come in here to ship something for my company on their UPS account when I'm told they don't accept UPS accounts- even though the week before they accepted the same from my boss. I was told I needed to prepay everything- hmm ya think that might be because they mark up the prices and make margin on ya? Gee I guess I missed that part of Accounting and Financial Management during my studies on how FOR PROFIT companies make PROFITS... WTF Ever- I stormed out and will not go back to this place. read more

His name is Heeman, but he is a wimp! Everytime I come in, he makes me move my boxes after he scans them. If I could give 0 stars, I would.

This is the only UPS store that I've been asked to place my boxes where they want them. The man here is lazy and won't move things himself. He made me wait until he was done with another customer because he didn't want to lift my prepaid boxes. Most UPS stores would just tell you which counter or scale to leave them on and ask if you want a receipt. read more

This UPS store service is horrible. This Indian guy at the counter made a 7 months Preggo woman carried my own parcel all the way to the back for him. What a service??!! read more

The guy who runs this place is really rude. I mean really really rude. I've been in twice but won't go back again, it's just way to uncomfortable, and I'm not asking for anything special just dropping off packages with pre-printed labels! I wouldn't normal yelp a ups place, but this place is abnormally bad. read more

the guy at the counter tried to trick me by tellng me that ups is the only service that ships packages bigger than 12"x12"x6" to asia which is a drop dead lie. the package weighted 22 pounds and he wanted to charge me $770. read more