Very friendly, helpful and professional staff got my package on its way by the combination of the…read moremost efficient in reasonably priced shipping method. This was a great find and I definitely plan on using them in the future for any shipping needs and it's also nice that they also handle US Postal Service shipping as well.

Super friendly people! -flexible -cool environment -helpful…read more-simple -perfect errand to run if multitasking

Great mail box services for the best price I have ever seen to help support small businessesread more

From the owner: Mail Box Rentals Truck Rentals…read moreMoving Supplies Seasonal Gift Wrapping & Shipping Notary UPS

I've been a customer here since 2016, and for many years everything ran smoothly under the previous…read moreowners, George and Kay. I never had a single issue with them. Since the new owner took over, the level of professionalism and reliability has changed dramatically. My last three visits in November were all problematic. On one morning, the owner arrived about eight minutes late, and another customer was waiting with me. On the other two mornings, I arrived at 9:00 AM (their posted opening time) and the store was still closed at around 9:12 AM. I never saw the owner arrive on those days, and I eventually had to leave because I couldn't wait indefinitely. I have photos documenting these late openings. These late openings were not isolated mistakes. They formed a clear pattern over multiple visits. After failing to pick up my mail during these three visits, I stopped going in person because I could no longer trust that the business would open at its posted hours. Because of these repeated delays, I asked the new owner to confirm a 9 AM pickup time for my remaining mail. I wasn't asking for anything outside their posted business hours. I even gave a wide range of possible days. Despite that, my messages were ignored for two full business days, even though I replied within a couple of hours during their business hours. When I finally received a response, it was a single word "Monday" with no apology, no explanation, and no acknowledgment of the previous delays or missed openings. The communication was consistently cold, minimal, and unprofessional. Update: I went in on 1/26/2026 to pick up my remaining mail. The owner arrived at 8:58 AM, and I was finally able to collect everything. I asked for a one‑month refund because I was unable to access my mailbox on two separate mornings in November. I waited until around 9:10-9:12 AM both times, and the store never opened while I was there. When I requested a refund, the owner responded by saying, "I called you," even though I never spoke with her. Regardless of whether she called, the issue was that I physically showed up during posted business hours and could not access the mailbox I was paying for. The time I lost waiting outside cannot be recovered, and her response showed no understanding of that point. This experience is completely different from the reliable service I received for years under the previous owners. After 8-9 years as a customer, I ultimately decided to cancel my account because the service under the new ownership no longer meets basic expectations. Everything in this review is based on my actual experience, with photos and message timestamps to support it. I also want to note that the current 4.6 rating on Yelp was built over many years by the previous owners, George and Kay, who were consistently reliable and professional. My recent experience reflects the new ownership, not the service that earned those earlier reviews.

I got my fingerprinting for work done here on a Saturday which is awesome because lots of…read morefingerprinting places don't have any Saturday hours. The lady who did my fingerprints was very sweet and helpful. There was a guy there who I guess was like a security guard kind of a guy just not really in a security guard uniform who was basically just there to make sure I don't cause harm or whatever but he was I guess not overtly aggressive or anything, I just thought maybe he didn't read the clues very well and could've been a bit more friendly towards me. The cost of the fingerprinting isn't relevant to Orange Hill Mailbox but it wasn't bad, at $39 per set. It was an interesting drive to a new area for me!

The guys working were very sweet and helpful. One of them was as named Johnny and he actually was…read moreeven more helpful because he told me a great tip about my returns because I was bringing them in bags and paying for them on Amazon and he told me that I didn't have to and that was a great help because I'm always worried when I make returns! He had such a great attitude! as I was being helped by him, I had soooo many returns. I had my husband there, and I told him to tape the packages as Johnny was scanning them in and Johnny, told me he could do that and it's okay. He wanted to do everything! The best customer service BY FAR! I have never been treated with such amazing service at any ups store! He deserves a raise because not only was he cordial with me and nice, but even a FedEx worker that came inside to make a delivery, he greeted warmly and respected him and made small talk. He knew him by name and was pleasant with everyone! Thanks Johnny :)

Ian helped me. He was kind knowledgeable and patient with me…read more He is a great employee. He needs a raise

We bought one of their mailboxes years ago and have been very happy with it. Recently, we bought an…read moreinsert lock box and it was easy to install. We bought it because of all the mail theft going on these days. The insert box is made from brass and is sturdy although someone who is determined could break in. I can recommend this company for a mailbox.

This should actually be for the California Mailboxes on Main and Collins in Orange. By appointment…read morebut the owner is flexible. Finally found a large mail slot that is big for magazines and deep to install in a wall not a door. Excellent price for one this size. Thanks!!

I wasn't aware this store existed and the one off of Santa Ana canyon is closed so I went to send…read moresome packages to my son. I got the job done; however, the staff is not friendly and it legit STINKS in that store! It was like a sewer with layers of some gross fragrance sprayed over it. Other than that, plenty of parking, easy access and like I said, got my packages sent.

Staff member was rude to my wife and my granddaughter. They brought in returns from Amazon and the…read moreguy told them you need box and label but we had a box. My 10 year old granddaughter said it says 'Printing' on the sign out front, why can't you just print the label. That did not go over well with the employee.

The staff is very friendly and helpful. The notary is very knowledgeable and helpful too.read more

When I had a large order of items to drop off, Vanessa assisted me with it. Vanessa and Deborah…read moredeliver exceptional customer service, multitasking efficiently and demonstrating their knowledge. I was thoroughly impressed by Vanessa's patience and the smile that graced their faces throughout the entire process. As the store became busier, I observed Vanessa and Deborah working together seamlessly, completing their tasks quickly and efficiently. Their teamwork was truly impressive. The store itself was impeccably organized and clutter-free. The exceptional customer service provided to each customer speaks volumes about the dedication and commitment of the staff. This location stands out as the friendliest one I've ever visited. I genuinely appreciate the prompt and efficient service you both provided for my order. Thank you for making my shopping experience so pleasant.

Geo and Leslie are the best! I'm so glad they opened this location! Super friendly, the best…read morecustomer service!

Geo is so friendly and helpful. He helps me load heavy packages in my car. Prices are very…read morereasonable, and service is A+. I highly recommend Ship Easy for all your shipping and logistic needs.

Came in for an insane amount of amazon returns I had because I like to do them all at once lol. The…read moreowner was super helpful & kind with the returns and even gave me some jersey mikes coupons!!

First time for me to return Amazon items with just the QR code so I didn't know how that works…read more Upon waking in, I was greeted by the young man behind the counter and he asked how he can help, as he was still finalizing with the previous customer. I said I'll wait because I'm not sure how to do these returns. I was disorganized but the young man behind the counter was helpful and very patient with me!!! Overall Was impressed by the efficiency and service! Thank you

Just four months after I had an Architectural Mailboxes' Oasis 360 installed by Nick, The Mailbox…read moreMan I found the bottom of my mailbox had begun deteriorating. Architectural Mailboxes refused to replace it and Nick, The Mailbox Man did not respond to me. Not knowing my recourse, I went online and found Mailboxes R Us which is part of Hillcrest Construction located in Orange. The company installs mailboxes throughout the area for large builders and individual homeowners and is a vendor for Architectural Mailboxes; maker of the Oasis 360. I explained the situation to Bryan MacMurtie of Hillcrest in the hopes he could direct me to where I could get the matter resolved. Without hesitation, Bryan agreed to replace my mailbox at no charge! Honoring the product and installation of another company is an amazing gesture. I found that Hillcrest would have charged me less than what I paid Nick, The Mailbox Man for the mailbox and installation. Also when Mailboxes R Us replaced my mailbox the installer noted that the original post installed by The Mailbox Man was done incorrectly which they fixed.