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    The UPS Store

    3.6 (43 reviews)
    Open 9:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

    Printing

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    Reviews With Photos

    Business Card Pricing
    Jeremy L.

    KUDOS and thanks to Adam for providing supreme quality customer service at the UPS Store in Dr. Phillips. He designed the perfect business cards for our church and even gave me a military discount 10%. I highly recommend all to come and visit to support this local business!

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    12 years ago

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    7 years ago

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    Review Highlights - The UPS Store

    Victor, Nita, and staff are always extremely helpful, accommodating, and friendly.

    Mentioned in 5 reviews

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    The UPS Store

    The UPS Store

    (26 reviews)

    International Drive / I-Drive

    I've used this particular UPS store's mail box service (works very much like a PO box) to handle…read moremail for me, as I live and work overseas. We opened our account with them in 2014, and have had nothing but positive experiences with them. The staff there regularly and routinely goes "beyond" the call of duty. For instance, since international mail IS expensive, I ask them to filter thru my mail and trash anything that is clearly junk mail, before sending it to me. This is at least once a month, sometimes twice, and is not something I think that was envisioned for the typical customer. They are always happy to go the extra mile. They take the time to un-box bulky shipments that I send there and consolidate them, still well-backed, into a single box to go overseas. I've never had any issues with items breaking in transit - and we ship with them LOTS, so there have been plenty of opportunities. Just one comment in regards to a couple of the other reviews on here regarding prices: UPS IS expensive internationally. It's expensive because it WORKS and your PACKAGE ARRIVES IN A GUARANTEED AMOUNT OF TIME. I have actually had quite good luck with US Postal Service (USPS) international mail thru the UPS Store, which is much cheaper than UPS - however - it takes 50% longer at least, and the delivery times as provided by the USPS system are not accurate. This is not a fault of the UPS Store mind you. USPS partners with the destination country's local mail service, as well as mail services in intermediary countries, so there is much less control over the overall process. Back to this store - I trust these people as well. Being overseas creates some logistical challenges - I know that the people there are looking out for me and can be counted on to help me out if I have some unusual or special requirements. My situation is probably not the typical one for a customer of this store, but on the other hand, I've got a lot more experience with them than most - and would not keep using them for something as important as this if they weren't very good at what they do.

    Nothing bad to say, came in at 6pm was empty and had my things ready to be able to ship an Amazon…read morereturn. Was there less than 30 seconds

    Ocoee Mail Center - Store front

    Ocoee Mail Center

    (22 reviews)

    Horizons West / West Orlando

    I'm not one to normally post negative comments, but this experience this morning was absolutely…read moremind-blowing. You all might want to consider this as a warning. I am the CMO for a global company. I stopped in here to send a package overnight (today is Friday 3/17) for arrival on Monday (3/30) morning delivery. Precursor - Prior to that I had asked (and graciously paid for) notary services of the documents. No problem. Services rendered, services paid for. Now we get to the shipping rates. The woman pulls up rates starting at $54 dollars for April 4th delivery and spanning $272 dollars for Monday delivery by 10am. Yes, you read that right. $272 dollars for an envelope. For Monday delivery, by 10am. That's the cost of shipping a small refrigerator freight on a truck. Obviously I was shocked. Asked her how that was possible. Her response was "yeah...you have to talk to the owner Harry, he controls the prices." Well Harry...here's your chance to retort. How is it possible in any world to send an envelope weighing a quarter of a pound...overnight to Alabama...an hour and 27 minute flight away from Ocoee....and have it cost $272 dollars? By the way, the girl behind the counter tried to validate this at first with a response that was "well that's the price of shipping these days". For what? A bison to Guam via boat? C'mon. For reference, Afterwards I called Patricia over at FedEx on West Colonial, who I also do business with. I gave her the contents, the weight, the address and the shipping expectations of delivery on Monday by 10am. Her rate via FedEx? $53 dollars. FedEx...a global shipper...$53.00 for Monday morning delivery by 10am. Harry's Mail Center...$272 dollars for Monday by 3pm. In the end I took it to the post office on Hiawassee. Express Mail with tracking. Arrival Monday by 3pm. Cost? $11.28 I work in an industry where media, print and costs are marked up...usually about 11% to make profit on running a business. If you do that math...thats a 413% markup. And some bullshit. You're flagged Harry. Not sure what kind of operation you think you're running, but it will be reported.

    Missed the delivery of a package that had to be signed for and instead of trying me again they sent…read moreit here. I went in as soon as I got the note (it was custom jewelry made from my mothers jewelry, as such it was irreplaceable, so I did not want it sitting in a random warehouse) There was one person in front of me being seen to and 2 people working (but only one working with that person). I still waited in line for 15+ min. When they did get to me they initially couldn't find my package. Nerve wracking. Very stressful. When I said something to the tune of "what do you mean you can't find it" clearly a little panicked, then she got the other person involved and she found it immediately...was there really a need to put me though that? So, while I did not use them of my own will, I don't think they would be my first choice as a shipper should i need one in the future.

    The UPS Store - shipping_centers - Updated September 2026

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