SUPERCALIFRAGALISTICEXPEALADOCIOUS! WOW WOW WOW! MAGNIFICO! I came in to return my wife's Amazon…read morejunk...what a mess, my wife is a shopaholic with a vendetta to leave me penniless! Nate walked me through all 65 returns and was patient!!

Whenever I go to this store I always get great service. Nate and the rest of the staff are awesome.read more

Employees at the Seffner location definitely need some customer service training. I visited…read moremid-afternoon recently. I had actually tried to call before I visited. Interestingly, there was NO answer by an employee. In fact, the phone rang a number of times and I got a message that "this mailbox has not yet been set up." That is unacceptable to me as a consumer and doesn't give a good impression of a business. The associate with whom I dealt could use some help with his people skills.

This store is indicative of what customer service is not. I would document my experience but…read morethere's not enough room to share how rude the short man was who let me in the store. He then accused me of bothering him when the store was clearly closed and said so on the website. BTW the Brandon & Valrico stores both have signs outside their doors documenting their hours.

Don't use the UPS store with the blue logo; I only give them a star to…read more get this review posted. In August 2023, I had the absolute WORST experience with the UPS store on Brandon/60! My son had passed a month earlier, and I attempted to mail some sentimental objects to a Colorado friend, who never received them. I WAS NOT told I could get any free insurance on the package, which apparently is common to be given a minimal amount. I DO note the lady who accepted my small box was completely uninterested. Of course I kept the receipt for a long time. Probably still have it on my phone. After a time I was told it hadn't reached its destination. I called the store several times, was given a number to look my package up, not told such number would expire, and they would refuse me another!! I repeatedly tried, at one point being told the package would be returned to ME! It was NOT. I was given several phone numbers to call, none of which were answered, nor returned my messages, to the point when the message mentioned "take our survey" the phone hung up on me!! I even called UPS headquarters, they were so sorry! Somewhere there is a box with a white small Lego Plane, scowling Lego woman on the wing, with "coins" from CAP and a seaplane logo mug. When it's opened on a YT video, which should be illegal!, I alone know the backstory and puns that go with the items! The bitch of it is, I wouldn't have let these things go to anyone else, literally! Thank God I got my payment refund from the credit card!! Trying to repeatedly track a package with such a long list of small numbers was disheartening after my son's death. This place sucks. I never got any recompense at all.

The parking lot is a little rough to get in and out of they are right next to the auto parts store…read moreso most the spots are filled with cars being fixed or worked on but the store itself is easy once you get in. The customer service is fast and easy especially when you have an amazing return they down your box, print your receipt and your on your way.

I bought books of stamps not realizing this store upcharges a $1 per stamp. Within minutes of the…read morepurchase I realize the math was way off and asked to return them. They refused and said they can't return stamps even though the purchase literally just happened and I was still in the store. Absolutely ridiculous!

Thank you for the response. Unfortunately, since that…read moremessage was posted, no follow-up, investigation, or resolution has taken place. It has now been over a month, and despite providing proof of drop-off and written confirmation that the device was accepted by this UPS Store, we have received no update. In the meantime, the carrier has charged us for the missing device. I am adding this update for transparency, so future customers can make informed decisions when handling high-value items at this location.

Customer service was awful, they refused to help out with any trouble. And closed the store down a…read morehour and a half early than posted anywhere

The employees at this location are super sweet and so helpful! Easy returns, and fast service. They…read morehave a whole lot of printer ink, even if your printer isn't the newest, they'll probably still have it! They also have a copying and printing in store as well. Pricing is fair, and as expected.

I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

If I have any postal needs I go here! Great service!! I…read morehave never been a fan of post office but love Goin' Postal

We were on a time crunch and needed a notary on a Sunday! She was quick to respond and worked with…read moreour schedule! We had to cancel, and then rebook and she was there with us. Highly recommend!

My family had a great experience with Angela. She notarized some stuff for my dad and then went out…read moreof her way to have the sent to us via UPS, she is a very kind lady. Thanks Angela.

Best packing and shipping services !! FedEx, USPS, DHL all…read morein one place. Western Union, Vigo, Notary, Copy and Print Center.