Friendly service at a great value. What more could anyone ask for? My mailbox was hit. I called…read morethem on Tuesday morning, they arrived later that day, installed the new mailbox, and left my yard looking like a yard should look. Plus, I got a warranty!

From the owner: Custom Work, Industrial Services, Residential Services.read more

This store is ridiculous!! they charged 35.00 for a box!! A cardboard box for 35.00!!!…read moreI sent my daughter and I told her "you might need to get a box". I am thinking 2.50, right? It's a fricken cardboard box! She called and told me she paid 35.00. The flip out ensued. Stay away from this store unless you already have your box.

Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!…read more This UPS store & their main head quarters company is the worst! I would never recommend a friend/family to come here to do any services. I shipped a huge brown box with car parts (estimated worth value $4,000) package out on June 27. I paid extra for the packaging services at this store. Receiver was scheduled to receive packer on July 14. Receiver contacted me that it was never received. Came to the store, the white young lady that's supposedly the manager explained to me that there is nothing they can do, but you can take it up with Ups main office. The only thing they can tell me that it was shipped out (the day I brought the package and it's tracking number). We'll I had both those informations already, but how is it that y'all can pack it up, ship it out, but can't do anything about it? This is not a reliable store/service after all. Tried taking it up with UPS main office about the claim. I've spoke with estimated 23 ups reps, seems like no one wants to resolve this case, I keep getting transferred to the next person and next person since July, but still no resolution. Therefore, my package sent is lost and ups does not want to refund the package. Store staff rate: 0/5 Store service rate: 0/5 Store recommend: 0/5 Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!

Great Customer Service, more than willing to help you anyway they can .I have never had this level…read moreof Customer Service. All the employees are first class . Young gentleman that's works there is awesome, Peggy Morris

Not the friendliness greeting I got today. She asked me in a military voice questions who, what,…read morewhen, etc. about picking up a package. I thinks she was the owner because she seemed disturbed that I interrupted her. She was also training a new employee and the way she was talking to her I felt sorry for her. When a customer feels annoyed and aggravated with a retail provider that's how I felt today.

I'll bring all my packages here raptor unwrapped, big or small they're always open on time and…read morethey're always friendly even when there's a line of a few people it's worth the wait because the guys here are so polite and friendly and they know all of their customers my name good job guys

William had horrible customer service. Tried to charge me an extra $10 for a box even though it was…read morealready boxed up.

Gone are the days of good workers that bring heavy packages to your porch at least. My heavy…read morepackages were left in my driveway. And of course they transferred me 3 x and still couldn't talk to anyone. I have them on camera. Guess I'll do what I need to do.

Super helpful and service oriented! A fedex truck destroyed my mailbox on a Sunday in December. and…read moreI wanted to get it fixed quickly given how much mail we were getting around the holidays. I asked for a quote on Monday morning at 10am, and the whole job was done by Monday evening at 7pm! Invoice was in my inbox and I was able to pay via credit card. Easy peasy My new mailbox looks fantastic and the pricing was very reasonable considering they had to do some cement work to get the box installed properly. Highly recommend to anyone looking to replace their mailbox.

Terrible customer service with the owner. Debases the employees. Refuses to pay the employees…read morepromptly. Only asked service due to one employee being a family member. Karma comes around is all I will say. Overpriced products, delay in setup and does not respond in a professional or timely manner!

This is the only place I go to ship and mail all my packages. It's a one stop shop. Amie and Katie…read moreare fabulous!! They always have the customer's interest at heart. They'll look for the most economical and safest way to ship. They'll pack up your merchandise no matter how big or small. Thank you for your honest hard work, and friendly attitudes. You both are amazing!!

Thank you for your excellent FIVE STAR service! You are my "go to" place for shipping.read more

Complaint Regarding Delivery Failure - Tracking #1Z1WE1024209387418…read more I am submitting a complaint regarding the handling of my delivery for tracking number 1Z1WE1024209387418. I initially received a notification that the package required a signature and would be delivered March 5, 2026 between 1:00 PM and 4:30 PM. When the package had not arrived after 4:00 PM, I contacted UPS and was told the delivery would occur by 9:00 PM that evening. The package was not delivered that day. The following day, UPS attempted delivery at 2:33 PM, at which time no one was home to sign for the package. When I saw the notice, I immediately called UPS and was told the driver's supervisor would be contacted and that I needed to be home at 6:30 PM for a redelivery that evening. I made arrangements to be home at that time, but no delivery occurred. I then called UPS again and spoke with a supervisor named Rudra, who informed me that the package would not be delivered until the next day, although he could not confirm a delivery time. The system was showing a delivery window of 12:15 PM - 4:15 PM, but there appeared to be no coordination between customer service and the actual delivery operations. This situation required me to adjust my schedule multiple times and potentially miss work based on inaccurate delivery information and commitments that were not honored. Customers should not be expected to take multiple days off work due to unreliable delivery windows and inconsistent communication from UPS representatives. This experience has been extremely frustrating and reflects very poor service and lack of coordination within UPS operations. I would appreciate clarification on how this situation occurred and what steps UPS will take to prevent similar issues in the future.

I rarely need to mail something at UPS and I find this store is closed more than it's open. Highly…read moreunreliable. At least 4 times I'm driven up to find a note taped to the door. Complete waste of time. Avoid at all costs - safe yourself the frustration.