I use this FedEx office location frequently for scanning and printing (postcards, posters, etc)…read more The staff is so kind and very helpful. I have had a good experience every time. My one note if you're scanning is that the scanners can only do about 10 pages at a time if you're scanning and sending to an email address. So it can take a little bit if you have a big print project.

I stopped by to drop off some work equipment. I didn't have return labels, but I was given a QR…read morecode for them to scan. The store is located within a busy shopping center. There's plenty of parking available. Upon entering the store, we were immediately greeted by a super nice guy. He was funny and worked very quickly to process my return. The store was clean and organized. There is a computer you can use for a fee as well as copying services. I highly recommend this location for shipping and copying needs.

They have a self serve returns scanner now!!! I was out the door 20 seconds after I came in…read more I have been coming here for years though, and the service has always been fast, polite, and accurate in the past.

Go to a different location!…read more The UPS store on Falls of Neuse Rd. Closes at 6:30PM when the other locations are open till 7PM There's always a long line at this location and parking is not the best. Customer service could be a lot better. I suggest the Strickland Rd. Location.

I visited this store today (1/16) and Mr. Spencer Turpin walked the extra mile arranging my…read moreshipment to fix in the intended box for Amazon. Saved money. Very professional staff in charge. I do recommend this store which is very well located. I Bencomo

always helpful, thank you Spencer and Katelynn. They helped me print a return label. I always come…read moreto this location.

The employees are always very helpful and friendly. Been here many times and i've only ever had…read moregreat experiences!

This is my "go to" place to print, copy, mail, ship, etc. We had our passport photos taken here,…read moreprocessed our TSA pre-check applications, and more. The staff is friendly and helpful. I highly recommend this Ship on Site location.

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.

Great place to ship your packages…read more Your "local" UPS store can charge you anything they want, but the UPS store, owned and operated by UPS has to charge per the schedule. This place is always staffed, during working hours, and everyone that I have dealt with is knowledgeable and helpful. If you have things to ship let them walk you through the options, there are many. Great place to do business.

If you have a live animal delivery this should be a priority first thing in the morning. I…read moreLiterally have live animals being delivered that were supposed to be here before noon WAY BEFORE any inclement weather . Now I have a notice of delay so what am I supposed to feed my pet now ? Welp a day later I got my package and every single one of my crickets are dead bc of ups. Had you delivered my package before noon like it was supposed to be this would not have happened . I think you should pay to have more crickets delivered to me

My review was meant for the UPS store at 9660 Falls of Neuse. (Yelp won't let me correct.) :…read moreThey are very efficient at this UPS. I guess that could change with a change of personnel. But right now tbey are great.

I like this UPS Store in Wakefield Commons. It is easy to get in and out of the shopping center and…read morethere is plenty of parking. The staff are always friendly and welcoming here even if you are just dropping off a package. I noticed today that they also sell postage stamps if you would like to skip a trip to the post office.

My first visit and everyone working there were extremely nice and helpful along with being…read moreprofessional. Will be using them for all my shipping and postal needs.

I had to send a fed ex pig out overnight. Unfortunately this location does not have Saturday pickup…read moreBUT the representative went above and beyond helping me find a place to go. She even offered me a box for free (which i didn't take) SO big shout out for great customer service even though she did not make a dime!

The Wake Forest UPS Store is located in a shopping center anchored by Harris Teeter so there is…read moregenerally plenty of parking. The staff is sometimes friendly and it is a convenient location to use UPS services.

I have NEVER left a bad review anywhere before, but I hope this review brings attention to the…read moremanagement/ownership and they start doing something about the work culture there... Zero customer service skills. One employee not only had a flippant attitude but he wouldn't stop playing with his long hair. Sorry, I didn't mean to interrupt. Although frustrating, it was also comical and ridiculous. I've shipped from this store on/off through the years and always sensed the dismissiveness. So, If you care about how you are treated by a business, this is not the place for you.

Package marked as missed delivery at 9:45am and never knocked on door. Photo of Delivery attempt…read moreshows they didn't leave a delivery slip either. Now I have to wait till 5pm to go to the location and pick up my phone. Also my package has been in Kernersville, NC (about 90 mins away) since Friday and the status got updated to out for delivery everyday since Saturday (writing this on a Tuesday) FedEx truly sucks. Also there is no number listed to call the actual location and check if packages have made it back to the facility.

Been waiting on a simple package all week just for it to get stuck at some P.O.S kernersville fedex…read morewhere the employees could give two shits about they're job more less living the way they treat people get it fixed.