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    The UPS Store

    3.0 (42 reviews)
    Closed 8:30 am - 6:30 pm
    Updated 2 weeks ago

    Services - The UPS Store

    Shipping centers

    Document binding

    Copymaking services

    The UPS Store Photos

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    My print job that cost $4.99 this is a plain white sheet of printer paper 8.5X11  with black ink.
    RIck W.

    So dissapointed.. $5 to print a half of page in black ink on normal 8.5 X 11 paper. The price just to print this is more than I paid for the actual shipping cost! I usually come here to print shipping labels I purchase online from USPS to save money. Prior price 50 cents, this time $4.99? I ask why the price change the clerk says "it's policy". Mind you I did not buy postage from them, I did not get it printed on special paper it is just a print job that takes up half a page in black ink. Sadly I am disabled and could not go somewhere else or I would have. If charging $5 for a half page of print is how they plan to pay their workers a living wage I am appalled, cut Carol Tome's compensation (the CEO of UPS) she made over $27 million dollars in 2021. Please do not patronize this company. Update: You could have saved your form response UPS Store. Your response included - your price for this job was high because of "...the high-quality materials, expert labor..." I am attaching a picture of my print job: 1 piece of plain printer paper with black ink on a half of page, the expert labor was your employee clicking print on a computer.

    In an outside mall. Never crowded. Staff is always pleasant.
    Irene G.

    I love this store. It's never crowded, There's never a long line and the staff is always pleasant and they work at a fast pace.

    Storefront from parking lot.

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    5 years ago

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    6 years ago

    Helpful 1
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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Recently I had the good fortune to work with Bianca, who helped me forward a package to me address in Costa Rica.

    Mentioned in 8 reviews

    Read more highlights

    FedEx Office Print & Ship Center - Front of office.

    FedEx Office Print & Ship Center

    (118 reviews)

    I usually go to UPS if I can help it, because I hate having to come here. Sadly I had to return…read moresomething with a prepaid FedEx label. Staff usually not friendly, but today was on another level. The guy working Saturday mornings is incredibly unprofessional. I walked in and was ignored. He was talking with someone (another customer? A friend?) and complaining about customers and using a lot of curse words really loudly. All while I was standing there waiting to be helped. He never once acknowledged me. I just had a drop off but needed a receipt, so I just waited. Then someone else came in and I saw them use the kiosk to drop off a labeled package and they got a receipt from the kiosk. So I went over and did the same thing. But at no point did the employee suggest that I could do that, let alone acknowledge my existence. I hate coming here, and will continue to avoid it if I can.

    Renzo, you're the best! FedEx in El Cerrito off San Pablo Ave (next to Peet's Coffee) does…read moreamazingly efficient work. I can't recommend Renzo and his team enough for their patience, knowledge, and assistance in helping with all printing, shipping, and signage needs. From small to large print and shipping jobs, their Team can handle it all! Overall I think FedEx has a great value for the everyday customer. I've always been satisfied with the finished product and/or never had a complaint with any shipping needs. While the center may get crowded from time to time, the Team always handles every customer with diligence and care. They also have space to connect to the WiFi and work/edit/submit all printing jobs, and sell items you may need for the projects at hand..for example, I recently purchased tape and scissors here when I realized I was in a pinch and needed them on-the-go. Appreciate you FedEx for helping with all my professional and personal printing needs throughout the years. Definitely also is a win with coffee next door :)

    The UPS Store

    The UPS Store

    (213 reviews)

    My Dad, brother and I needed some documents notarized for my Dad's trust. I made an appointment…read morewith the notary here and it turns out they have several notaries on staff. I still recommend that you make an appointment though. We had four different documents notarized at $15 each. The staff member helping us noticed that a couple of the items had an older version of the notary page so he added a separate document for those to make sure everything was in order and up to date. So helpful! We would never have recognized any issues. He was very so patient with my Dad (who is 84), calm and thorough. I didn't catch his name but he's employee #236171. After I got my Dad and brother settled next door at Kyoto Ramen and food ordered, I came back to the UPS store to get copies printed for everything. They have self service machines and you tell them how many single or double sided, b&w or color copies you've made. I was back to Kyoto Ramen before the food came out!

    Had recently tried to return a rug at a UPS store in Richmond with the original packaging and they…read morewouldn't accept it without a super huge, expensive box. Went to this UPS store instead after calling ahead to see if they would accept it. They did, and when we walked in, Diego and Avish helped us right away. I'm grateful for their help, loved their positive energy, and didn't walk away feeling like the employees didn't want you there. Will definitely be going to this store location from now on!

    The UPS Store - shipping_centers - Updated September 2026

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