Their employees are always so courteous even when there's a long line. Every time I have questions they always address them with kindness and patience. So even if UPS's rates are astronomical when it comes to international shipping, I always go with them because their service is consistently the best. read more

Very disappointed. I went to this location twice last week to get something notarized. No more notary on site? Not sure what happened, Very frustrating. read more

ups lost my card that I trusted them to send for Mother's Day with a postage stamp .. since there is no record it is easy for someone either at ups or usps to take the card with valuables in it with no accountability.. they should not mail cards if they have no way of tracking it. really upset read more

Brianna was extremely helpful and courteous. We needed to have multiple documents notarized with four signatures on each late in the afternoon. Two other places had already turned us down. She even pointed out that one document didn't need to be notarized which saved us about $60. Many thanks, Brianna. read more

hi Brianna, does a wonderful job at UPS. She's knowledgeable, helpful, and has a cheerful personality. What every time what more could you ask for? read more

My go to UPS to drop off amazon returns. Hours are great for one that's inside an Albertons. Ian and Stephanie provide great customer service! read more

The team is always very kind and efficient. I come here regularly to drop off express envelopes for my work and everything is always smooth. This location is very convenient and it's very clean. read more

Ian was especially helpful while providing live scan services. I had not previously realized that there was a UPS location in the Albertsons but am glad that my need for a live scan lead me to them. I look forward to conducting more business here. Thank you! read more

I absolutely love having this UPS store, conveniently located inside of Albertsons. They have everything from fingerprinting to notary to copy mailboxes and shipping. We have been here a number of times for many different things, and Bri has been so incredibly helpful. read more

The UPS Store - Store front inside Albertsons. - Shipping Centers Near Me - San Dimas, California

I frequent this location often as it is close to home as well as convenient when coming out to do my grocery shopping. I came in today in the afternoon and was immediately greeted by Joel. I needed to have a package sent out and Joel was quick and efficient in assisting my needs. I truly appreciated his level of customer service and attentiveness. I plan to come back for future shipping needs. read more

I needed to do live scan and was helped through the process of necessary documents needed as well as served extremely fast. Stephanie was very pleasant as well as helpful. I was in and out exceptionally fast and they helped me handle the process with ease!!! Highly recommend!!! read more

Stephanie was great, help with my COE, finger prints and help with the paperwork, double checking everything. She also juggled 4 other customers, keeping her cool; did the work of two. read more

Melissa was very helpful and efficient! Thank you for all your help... one of the best UPS Store locations (inside the Albertsons grocery store) with great customer service. I'll be back! read more

--THIS PLACE IS INSIDE ALBERTSONS NEAR THE CASHIERS-- The lady was very sweet and helpful! She made my transaction fast and easy! It's like a mini ups store so they don't have a lot of options on packaging and tape. There are also mini PO Boxes there was well but not much. read more

i was lost confused and irritated after buying a phone at best buy and having it to send my self ( why dont they just take care of it? i got stuff to do bros lol) i said let me try this store close to home, and BRIANNA MADE MY DAY! 5 STAR SERVICE WITH A SMILE , honestly she took care of the whole process and helped me go into my emails and pick out a box to put the phone in and honestly i was blown away bu her helpfulness and friendlyness. This is how you take care of customers here at UPS! i dont have to send nothing no more but i need to find somethinf because this type of service gots me wantin to go back! see you again brianna appreciate you made my day read more

The UPS Store - the front of store - Shipping Centers Near Me - San Dimas, California

I was there today at approximately 3:30pm. There was no line and I did not wait. I took my item and Brianna was so helpful. She found just the right box for me and I left it to her to package my item. She explained to me what my purchase entailed and the time it would take to shift to the location. I was shipping an item for a friend who's husband had passed away and Brianna was very compassionate, kind and patient. I at no time felt rushed or hurried. I definitely recommend this UPS store! read more

I'm always in and out of there very quickly, which I appreciate. Staff is always friendly. Even though I have a closer UPS store, I prefer going out of my way to this location. read more

Came to return several items and Stephanie was amazing. Stephanie was patient and the return process was smooth with all of her help. Best customer service ever!!!! read more

Terrible service. Just plain rude reps. If you don't want to work or be there, then don't. Don't take it out on the customer. I will never come back here. read more

The UPS Store located in Albertsons on Bonita is not only convenient, but very reliable. My business uses their services quite frequently and staff is very efficient, helpful and pleasant. read more

I went in to the store 3 times to mail a pre paid package and not one person new what they were doing. I thought I would give it 1 more try. I went in and a Brianna was working. What a gem, she had my package sent out in min. This girl new exactly what to do and was very courteous and because of her I will go back., Please manager give her a gold star. Please train your other staff. read more

I sent the computer for my e-bike for warranty repair and they insisted the return label (which I paid for) be addressed to the store, not to my home. When the tracking number indicated that it had been delivered and signed for I went there the same day. They could not find it. I tried to file a claim with UPS but since it was an independent store I had to refile it at a different site. They denied the claim because it had been more than 60 days since the label was created (even though I made the claim immediately after it was allegedly delivered ). I made several trips to the store hoping it would show up and finally I asked if the store had an insurance policy because their employee had signed for it and now it was missing. Magically the package appeared ! The return label (that they printed) was addressed to the owner of the store. That was the reason they had not been able to find it. I had my original receipt but it did not have her name on it. The store is inside my local Albertsons and I will continue to shop there but I will never use UPS again. read more

We had a large group of docs to send out to multiple customers and ran out of shipping supplies before our new supply order arrived. We went to this store and asked for some shipping envelopes to complete our transactions and were told we could only have 8....so our other customers just have to wait until we could get more supplies? read more

Norma took us in between passport appointment slots! Very quick and helpful in terms of getting us through the process!

The worst customer service ever! Unethical and unprofessional from the top down. Overly friendly female mail clerk repeatedly told me how good my hair smells, while standing close behind me. As I bought groceries across the way, she'd stare at me with a flirty smile while waving hello every time I looked in that direction. ever since I told her that her constant complements made me uncomfortable, she gave me a hard time about picking up mail on hold while on vacation, when it was not a problem before. I stopped getting mail that still has not been returned to sender, and whenever my husband got mail, she'd call him, open some of his mail and read it to him. when I went in to inquire about missing mail addressed to me, I found that my name was removed off the account, my application mysteriously disappeared and the lock was changed without notice or a courtesy call. This clerk told me that my husband instructed her to remove me from the box. When I asked to see my application or a policy that supports her actions, she looked through drawers of customer applications, called the owner, and asked him what should she tell me? Then she told him that I threatened her. She hands me the phone and he starts yelling at me before hearing anything I had to say. he told me that customer applications aren't store on site. When I asked why didn't the clerk say that before looking through a drawer full of other applications. He started yelling again and threatened to call the police. I filed a complaint with the corporate office who told me that the store didn't follow proper protocol. I found a copy of my application at home and found that I became the first holder of the box and my husband became the second. Owner's wife calls the next day apologizing and said she would provide a blank copy of an application and that corporate didn't know what they are talking about. She was supposed to follow up on my missing mail and it's been a month and no call back. read more

My wife and I went to get new passport photos. Ashley helped us make this transaction happen. She was very professional and Knowledgeable. She was very organized and also had good sense of humor. I recommend Ashley for promotion. I do not take recommendations lightly but thought that Ashley would better serve your company in a management role. read more

This establishment are not what i expected when i walked in.. It is nicely situated & very convenient. And the lady behind the counter Liz were very nice, helpful, cordial & i must say she is an important asset to your company.. A happy customer Joel G. read more

I needed to send a package out urgently and have not felt comfortable going out. I was helped by a young lady named Brianna. She was extremely helpful and efficient!! I truly appreciated how quickly she helped me out so that I could get back home. read more

Came into the usps store in Albertsons. I called before because I wasn't sure what exactly I needed and Ashley was so amazing and helped me so much. Ashley had to be one of the nicest workers I have met. read more

Great service Brianna.. appreciate your professional service!.. i highly recommend this place.

been having many issues with ups resending my packages back and i had no clue why. Grazia informed me it was my package's label that was signaling my packages contained hazardous items. she showed great patience and explained clearly how to fix them and even did the work for me to show me the correct way to package and label the order. i would highly recommend coming here for great customer service! read more

Sage was a great help, from packaging to making sure all information was correct. He had a pleasant attitude and I highly recommend that his boss recognizes just how awesome Sage is... read more

I experienced great service here! Ashley was very kind and professional. I did not know exactly how I wanted to ship my parcel and she helped me pick out the correct mailer and took me through the shipping label process. I would definitely come back again! read more