The woman at the counter is so helpful and kind and patient. She really goes out of her way to make…read morethe mail process easy. She explains the process and what you need and all the pricing options. I wouldn't go anywhere else.

So glad i found this place!! It came up on apple maps when i searched for a post office to ship a…read morepackage off at since they were all about to close and i didn't want to wait in a huge line. Amanda at the front desk is SUPER friendly and both times I've gone I have been in and out of there in literally less than two minutes. The only packages i ever really ship are to my long distance friend, so thank you Postal Connection for making it such a smooth and simple process to help me connect with my friend :) Definitely would recommend this spot to anyone!

SO happy I stopped at this location. I originally planned to come in and cut my own wedding menus,…read morebut Julian was attentive and kindly took care of it for me. I was really nervous in that moment because these are for my wedding and I wanted everything to be perfect. He took his time, paid attention to detail, and really made me feel confident that they would come out exactly right. I never felt rushed, which meant a lot to me. Also, if it wasn't for Ralph helping out at the front with all the customers coming in, Julian wouldn't have been able to focus and execute everything so perfectly. Truly grateful for both of their help and the value they provided. I really appreciate their time and effort!

Never will do business with this location again. Too many other UPS locations to choose from to…read morewaste my time. I went to have a large amount of shredding done and the young man I spoke with on the phone was very kind to carry it in for me. I went to this location because a 25% off coupon was offered specifically for shredding services, however the manager refused to honor the coupon. I showed her the coupon and she stated they don't honor any coupons. I didn't take my business elsewhere only because I didn't want the guy to have to carry 75lbs back to my car.

What a great find... The UPS Store is right within the Sycamore Hills Plaza in Claremont! It's…read moreconveniently located on Baseline Rd off the 210 Freeway. Funny, I almost wrote in Upland. Actually, it's right on the borderline of Claremont and Upland believe it or not, but its address indicates Claremont. The plaza happens to sit on both city lines. If you think you're in Upland, maybe not, you may be in Claremont. I brought my Amazon return here one afternoon. Very small store, but clean and organized. Wonderful young man came out from the back to greet me and assist. Thank you! Transaction was very quick. Let it be scanned and be on my way. Love the friendly staff and fast service! This may be my go-to UPS Store from here on out. I say this because I drive on the 210 Freeway all the time. If I should have an Amazon or any return that requires a UPS Store drop-off in the future, I'll be thinking of this UPS Store more so than any other UPS Store. Thank you for being conveniently located!

This UPS store is great!…read more I came to do a return one night and it was quick and easy to do. Great service was provided by the worker.

So I'm here to report an experience I just had at this location. When I walked in the gentleman…read moregreeted me kindly and explained how to get the items I needed printed. As I was printing my docs, an elderly Hispanic couple walked in. They did not speak English. The gentleman who was kind to me previously was now very rude and impatient and was borderline yelling at these customers. What they were asking for was not difficult to understand. Mind you they are legal residents (not that it freaking matters) I know because they were there to make copies of their green cards. Anyway the worker offered very little support and then walked away. Keep in mind the store is empty. It's just me and this couple. I finish printing. They stood there looking confused so I helped them super quick they only needed a total for 4 pages printed. Do better FedEx. Hire people with a sense of decency. Dude literally went to vacuum a spotless carpet while I walked them through the process and helped them. Took me two minutes. Bro high key came off mad xenophobic. Unacceptable service from my perspective. Won't be back.

I came here last week for 2 copies of one document. I don't go here alot so I asked the guy if he…read morecould help me real quick. He said he was busy with some print jobs, that he couldn't. My machine ended up printing 2 blank sheets and had a need a toner replacement message. So he ended up needing to come to my machine anyways. It charged me for 4 copies, but he did refund me for two that were blank. If he would have helped me in the first place maybe this would have been a better review. I usually go to Staples, but since I had time issue and the person I was helping lived closer to here, I figured would be better to come here. Would like to see better customer service here.

IMPORTANT if you work or live nearby!…read more Our office is a few blocks away from this location, on Towne. Our postal carrier has been NO SHOW for three days straight, resulting in many prepaid packages that needed to be shipped ASAP. We waited on the third day to see if the carrier would actually come. Surprise surprise, they did not. So we pulled into this location at 4:45PM with a dolly full of prepaid boxes. The rude lady behind the counter promptly refused to accept them, saying that our zip code is 91767, which is technically Pomona. Therefore, we could only take our boxes to a Pomona USPS office. What a crock!!!!! UPS, FedEx, DHL, nobody has such a ridiculous problem. The employees are just too lazy to scan the boxes, and therefore refused to accept them even though they were pre-labeled. Don't come to this location. I'm seriously tempted to send in a complaint. You will be treated rudely and refused service.

People generally go to post offices for the sole purpose of sending or picking up mail. That makes…read moresense. But it doesn't mean post offices have to be boring or soulless looking. Therefore, I appreciate the simple but attractive architecture of the Claremont Post office. They have historic photos posted inside which are fun. It's neat to learn about the history of the places we kind of take for granted. Still my favorite post office to go to for postal services. Always excellent service even when it's super crowded.

0 stars in my humble opinion. I came in for some copies on…read more7/8/26 There was a guy inside with 3 Budweiser cans. I should have known to walk away but I decided to get copies. Once all was set and done the guy charged me 14$ for 9 copies This is a complete scam in my opinion. I asked him why he's charging me so much and he said because his time. I told him it's not my fault your internet takes for ever to receive mail. I will be reaching out to The BBB and report the scam he's running while intoxicated.

I would not recommend this place. Customer service is terrible. The owner does not follow through…read morewith what she needs to do. No call to follow up on orders that are going to be late. The husband and mother also "work" there, but don't know anything about what is going on there. I have made several attempts to get in touch with the owner, and she is either not in or never comes to the phone and then doesn't even have the decency to call you back. I would never recommend this place. I would definitely give it negative stars if I could.

They took care of everything super fast , decent pricing with great customer service.read more

Horrible customer service man in the front .. no name tag of course.. very rude shouldnt be working…read morehere with that ugly attitude!!

Unbelievably great customer service here!!! Jessica spent a great deal of her time tracking down…read moreand argueing with UPS over a damage claim for our business. I would have given up, if not for her persistence. It took awhile, but in the end she got us more than we expected. Thanks again for your hard work!!

Always feel like I'm doing something wrong when I go in there. There is a new man working there an…read moreelderly gentleman with white hair who is always very rude. He definitely doesn't act like he wants to work there. Most of the time the other employees are nice. Unfortunately, have to go there more often because the post office closed across the street.