Terrible customer service from Jennifer at the UPS location in Munster, Indiana. She was rude,…read moredismissive, and completely unhelpful. Her attitude made a simple interaction unnecessarily frustrating. She also stated that she works at the Highland location, which is concerning if this behavior carries over there as well. One of the worst UPS experiences I've had. NO STARS . And she took pride in being unprofessional and thanked me for telling her that her attitude was unprofessional and unnecessary clearly she need to be retrained for quality and I must say (never )have I experienced this at this location...

Ups store at 609 ridge is horrible young there was rude i was told that i could have a package…read moredelivered to this location and pay a $8 fee, only to be told later that I was miss informed and I had to be a P.O Box holder to get packages delivered to this location now do to this information I could not get my package

I have chronic low back pain, and I don't like taking drugs to ease it. My home office chair only…read moreaggravated it (the chair is 7 years old!), so I finally decided to stop being cheap and invest in a new chair. After spending a few weeks reading articles and researching ergonomic chairs, I went on the hunt. My tush tested well over 40 chairs, true story! She finally found the dream chair at this store. It supports my lower back and neck and feels wonderful! Frank, a store associate, was very knowledgeable and friendly. He checked prices and offered support. In fact, while at this store, several associates approached us, offering their assistance. Frank loaded my tush-friendly chair in the back of our Jeep. After arriving home, my husband put it together. I can't wait to use it!

The customer service here is above and beyond. I lost my receipt, 100 percent my fault. Came back…read moreinto the store and the manager was able to find it, print it, and hand it to me within minutes. What a great crew. Prices are always competitive and I can't speak highly enough of this team!

I introduce to you the LAZIEST, RUDEST, most USELESS USPS "employee" in existence. 95% of USPS…read moreemployees are useless. Is this the best you can do? Pathetic. This one, though. Worried more about her X-Men fingers than taking care of customers. Customer next to me asked a few simple questions and she refused to answer. She was rude as hell to the customers before, too. She just kept reading the prompts and didn't answer one question. Last time I was at this location, she did my certified mail. Tried to, I should say. It came back to me weeks later. During the process, I asked to confirm what she was doing was correct because it seemed off. She responded, "shut up I know what I'm doing." She's disgusting. She doesn't wear a name tag because she knows everybody will report her. Useless sack of garbage. USPS can't do any better than this? PATHETIC. She's lazy, miserable, gross, and hates her life. Why the hell is she working a counter anywhere? Scumbag. The dude next to her was nice and very helpful. Poor guy has to work with this gremlin every day. I don't know how he does it.

Missing incoming mail from this post office always involve invitations, birthday cards, anything…read morethat may look like it includes gift cards, or anything that looks like it includes payment or personal information like SS#'s, birth dates, bank information. Also, the same type of mail items get "lost" when it is outgoing; mailed from this post office. The postmaster tells me they are "sorting errors". This nefarious activity only seems to have happened in the past year.

I would NEVER step foot in this store again and I have been to this location many times before. I…read morewent in to return a package I received from Amazon because the item of clothing didn't fit. I have only once returned something from Amazon, but it was at Whole Foods as my experience there was the complete opposite. I am a senior citizen as I do not have the experience with returning items from online using my cell phone that others may have. It was a no wait situation for me as I was lucky enough to arrive at the right time so I thought. This young man motioned for me to come forward which I did. I told him what I needed to accomplish. Opened Amazon on my phone and still couldn't manage to find what I was trying to do. He saw I was in need of help, politely asked for his help but refused to offer any real assistance. Basically ignoring my pleas for help. He spoke softly and I couldn't hear nor understand what he wanted me to do. He then tells me to "Stop playing me". I couldn't believe what I heard. I raised my voice and basically reminded him I'm the customer and needed his help. Then he went over to the copy machine, I needed two health insurance cards copied. Feeling bad I scolded him for his poor customer service, I gently touched his left shoulder and he snaps at me, "Don't touch me!" Sorry I am old school but I meant no harm. I was making him uncomfortable, he claimed. This guy is not ready for prime time nor stable enough to deal with the public. He couldn't even use the copy machine correctly the first time. Ironically, I then went to the Dollar Tree and held the door open for a Black gentleman as he was exiting the store. In gratitude, the man placed his hand on my left shoulder as a gesture of kindness for holding the door open for him. The contrast between the older and new generation is quite telling. I will NEVER IN MY LIFE go into that UPS store EVER AGAIN. I will not be insulted, nor will my dignity be challenged. NEVER AGAIN!

Dropped off a package to the Highland UPS on Monday 5/5/25, and the Store Manger was very helpful,…read morepatient, and sweet, she waited for me to find something and even made small talk while I searched without feeling rushed, she even helped me with the wifi when my phone was moving slowly. I truly appreciate customer service like hers!

I saw a sofa I liked for sale. I enquired about the cost and delivery to my home, and they stated…read moreit was against company policy to deliver. I asked if I donated my perfect sofa if they would delivery my purchase. The Manager said no. They would come and pick-up my donated sofa; but they refused to deliver new sofa. I am in my eighties with no way to lift sofa or transportation to haul sofa. That delivery was against company policy. They are only interested in money, not helping seniors. Please be careful when buying in this store.

WONDERFUL PLACE !! Great items, Great prices, Great staff. Bought many diff items from Crystal to…read moreporcelain dinnerware. Highly recommended.

5 stars, A+. We've used Mak Shipping for years. Mitre and his crew are phenomenal. All of our items…read morehave made it safely overseas and timely. I wholeheartedly recommend Mak Shipping!

It's the former Highland Pack & Parcel under new management. They offer the same services as before…read more(printing, shipping, packing supplies, etc.) Nothing noteworthy, positive or negative.

From the owner: CJ Printing is a full-service printing firm, we provide many business-to-business services you…read moremight not expect to find under one roof.

Berta's lil cafe is now closed. It has only the laundromat and where the cafe was is now a booth to…read morewash the dog. Still a nice place but berta just got tired. I miss very much talking with her over a chilli dog and fries. She is great and if she opens another restaurant I shall become another faithful customer. Rich G.

What to do on a rainy, lazy Sunday? Want a fresh start to your week? Laundry day just getting you…read moredown? We popped in here, watched a show, chatted with the owner, did our laundry and ate dinner. Multi-tasking at it's best. Hot stuffed veggie wrap, a patty melt amd side of fries. Best experience at a laundrymat ever! They should all serve food, then you can get the kids to do the laundry....LOL. Washers and dryers work very well, Bertie is a great hostess. This is our new laundrymat. Thanks for the hospitality.