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    The UPS Store

    2.8 (47 reviews)
    Open 8:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    Tell me why I would pay you $22 for a box!?!?!?
    S David O.

    I absolutely would not recommend going to this particular UPS store. They have become more and more difficult to deal with. Today the woman told me I needed to buy a $22 box in order to send back a pre-authorized Amazon shipment. She is completely unaware of how Amazon works, and should not be dealing with customers. Such an incredibly frustrating experience trying to simply send back a package. I took it to another UPS store and they immediately processed it with no problems and with no attempt to sell me a $22 box. I can't believe the way she try to rip me off. If you need to use a UPS store, there are a lot of them around, but absolutely avoid this one like the plague. They will try to rip you off and try to tell you things that you simply do not need. Edit after Manager Reply: Store owner just doesn't get it. His clerk tried to charge me $22 for a single cardboard box. In what universe is that anything other than a complete ripoff? The other UPS store handled the return professionally. I didn't even mention the incredibly negative experience at this location. The other UPS staff were properly trained, and knew how to handle a typical return. Avoid this location and their overpriced products.

    Really UPS?!

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    Photo of Tracy B.
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    12 years ago

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    Photo of AZ C.
    162
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    9 years ago

    Business owner information

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    Peter K.

    Helpful 2
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    8 years ago

    Business owner information

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    Local

    Thank you Tiffany.

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    10 years ago

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    Peter K.

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    9 years ago

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    Peter K.

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    9 years ago

    Had an unusual package to send. Natalie was very helpful! The store was clean and organized. Would highly recommend.

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    Photo of Ash T.
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    12 years ago

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Came to drop off a Amazon return and I was in and out with a receipt in hand in less than 5 seconds.

    Mentioned in 2 reviews

    Read more highlights

    Navis Pack & Ship - Wrapping a large toolbox to protect it from damage

    Navis Pack & Ship

    (14 reviews)

    Let me tell you a little story. My father passed away February 5, 2024. My father moved to the…read moreArizona for retirement. He and I shared a passion for surfing when I was growing up. The only possession I ever cared about of his was an 8'9", 1962 Bing Copeland custom surfboard. It was my father first custom board that he purchased as a teenager. When I was 8 years old, my father took me out for my first surfing lesson. He shared that same custom board, and I rode that board for the first 4 years of my surfing life. Now being that it was a 14 lbs. and a fiberglass longboard with a 11" single fin. It's an odd shape. I was in a tough spot with a limited time frame to get the board shipped to me where I live in Chicago, Illinois. I had contacted 6 different locations. Note, that 3 out of the 6 said "sure we can ship it". But once we got to those locations, they looked at the size and shape and declined to ship. They were also quoting me $1200 to $2000. I was panicked and running out of time. I called Navis Pack & Ship in Phoenix, Arizona. Not only were they gracious, kind and understood what this board meant to me. They promised to take good care of the board and package it the right way for its journey to Chicago. I cannot say enough about their professionalism or their kindness to me during my heartbreak of losing my father. Not only was the board packaged well, but I paid far below what I was quoted by the other shippers. I am forever grateful and would recommend Navis Pack & Ship for any of your shipping needs. Thanks again, ARM

    These people are nothing but rip-off artists....I called this morning inquiring about picking up an…read moreitem in their same town that weighs less than one pound and then ship it to me in Texas.....the idiot on the phone calmly said it would be $200 just to pick it up....and looking at the first 1 star review i now see it would have been at least $120 to pack and ship it....$320 for what...??? if you even consider doing business with these jerks then you are truly insane....DON'T DO IT...!!!

    FedEx Office Ship Center

    FedEx Office Ship Center

    (32 reviews)

    This was a simple visit and I usually go to a different location. However, this one was said to be…read morecloser. Upon entering the Customer Service rep was on a call. I waited my turn and she immediately assisted me. See, here's the thing, she could have pointed to the Kiosk and told me to do it on my own (because it was that simple, since I already had a label). However, she came around the counter and walked me over and explained that my receipt would print out and scanned my envelope for me. She then proceeded to ask the next customer if they required any assistance. From what I could tell, she was on her own and likely had her job to do. She still took the time, with an incredible attitude to assist us, the customers. I felt she went above and beyond, especially considering it was all basically done and there was no official transaction being made at the store. I made it a point to check in, just so I could post this and commend her for a good job! Thank you!

    I've been here a couple of times to print labels and drop off packages. It's small but clean and…read moreorganized. They have an automatic sliding door at the entrance, which is great for when your hands are full or the store is crowded. The first time I went, there was a line, but the staff was great about checking in with people and moving things along. Printing is easy here and you can email it ahead of time, then release with a code. The staff members are always helpful and friendly. This is so much better than the UPS print/ship center.

    The UPS Store - shipping_centers - Updated June 2026

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