Shane and his team are always so helpful! This is so convenient and close to home for when I have…read morean Amazon return, or need to print something. They're usually a bit more expensive than the post office for shipping, it just depends on what you're sending, your timeline and where you're shipping to. They team is fast and helpful. During the holidays, they can have a line, so it's best to go early!

Shane and his team are terrific. Very helpful and their customer service is excellent. They do it…read moreall here, Amazon and phone returns, shipping supplies and they even wrap/package items. And that is just a fraction of the services they offer and at a fair price too. I'm really disappointed with the post office loosing my packages. I always get a tracking number from Shane so I know exactly when my items arrive at their destination. So thanks Shane for your support!

Had a terrible experience with the "owner". As I went down to read the different reviews they…read morereferenced the same lady/customer service in general. She was extremely rude. When I asked her for her name her response was "the owner". As I asked to clarify she started to spell it in a condescending way "t" "h" "e" and repeated "the owner". Reminds me that there are alternatives services like fedex and post office :)

I'm very disappointed with the customer service at this UPS Store location. My daughter, who is a…read morecollege student, called to inquire about shipping some boxes, and the female employee was extremely rude to her. Instead of answering her questions, she told my daughter she was in the middle of fingerprinting and referred her to the website, which my daughter found confusing and why she was calling. When I called to follow up, the same employee was rude to me as well. She even hung up on me twice and, when asked for her name, unprofessionally claimed her name was "da owner." This experience was completely unacceptable, and I expect better customer service, especially when assisting young people who are trying to learn how to handle things independently. This kind of treatment does not reflect well on UPS. 3:14pm on 10/14/24

These guys are top-notch. Great service to every customer all day every day…read more They are accommodating, they go above and beyond to help sort my challenges. What a value to this community.

I've been a mailbox customer since 2020. Best decision ever. Great customer service. The guys are…read morealways so nice and welcoming. Can't go wrong here.

This place is BUSY. My friend who has ALS, buys all kinds of stuff she doesn't need. Her…read moredisease has progressed where she can no longer drive. So I am the return queen...(for things I never bought). lol. Every single time I have been there, the staff are amazing. I sometimes have no idea what the protocol is, and they have never made me feel like "look old woman, get a clue" lol. I have been to other locations around town, as I was a runner for my bestie who worked for UPS. I know the different stores , and the different personalities. I say to the owner of this store. Well done.

I was turned away for not having my returns in a return package because it's from TT shop. Almost…read morepointed out to the supplies in the store. 1st time here never returning. I drove to my closest UPS Store no issues with my returns and no need to have in a return package. I'm pretty sure they just do their own rules to make $ but not right when other UPS stores don't do that.

I don't mind this store and visit it because it's the closest to my home. It's fairly quick and…read moresimple to get things done. Pricing is decent. The thing I notice the most is the experience of service form employees. It feels a bit 'closed' with limited interaction, 'brightness' and offer of help outside of very simple tasks. It gets done what I need it too, yet I've always enjoyed places a bit more when I get that sense from the employees.

Is it weird to love a UPS store location? Maybe. But I can't help it. I don't use UPS for much…read moreunless I have an Amazon return or an occasional mailing need - but the service here is always friendly and quick! An extra shoutout to Alexis - who is always there and very personable!

I come here all the time to mail packages and everyone is so friendly. Emily, MaryLee, and Doc are…read morealways engaging and kind. During my last visit, a customer came in after losing her car keys, and Doc went outside to help her search the parking lot until they found them. Exceptional service and genuine kindness.

I used to do all my business at the Ina and La Cholla UPS store but they charge an unreasonable…read moreamount and their service is not great. I switched to this store because they really do want to help you. Kind and accommodating. They'll try to get you the best price and get it there the safest way possible! Clean and organized too! Highly Recommend!

Conveniently located in the strip mall. I can't believe how quickly and professionally Jose handled…read morethe long line of patrons. I needed to make a deadline before the last pickup and the long line of patrons were handled in less than 10 minutes. I haven't mailed anything in a few months but this place was slightly pricey compared to the post office. One must pay for convenience.

They are just always rude at this location. Because they put '#' instead of 'apt' I had to repay to…read morehave my package shipped. Everybody should be trained on this if it is a known issue. With a recent amazon return, I received a lecture without the worker even letting me speak. The most unpleasant staff.

Twice, I have arrived at the store just after 8 am, when they say they are open online and on the…read morestore front, and have found the store to be closed. Both times there has been nobody inside and no cars in the parking lot looking like they are about to come inside to open the store. This is frustrating when the early morning is one of the only times I am able to run errands. This problem is unfortunate and is what caused me to take off a star. Though, I still think highly of this UPS location, as it is incredibly efficient, friendly, and helpful with all of their customers. I frequently come in for Amazon returns and am always in and out in less than two minutes.

Friendly and helpful service! Always polite and respectful…read moreof requests. Helpful. Appreciate the kindness of all team members.

Unreasonable Print Charges - Avoid This UPS Store…read more My experience here was frustrating enough that I feel compelled to warn others. I needed to print a single black and white return label (not Amazon-related), so I emailed it to the store. Normally, UPS stores charge somewhere between $0.15 and $0.75 for a standard black and white copy. But this location charged me $2.68--for one 8.5x11 sheet of plain paper, with maybe half the page actually used. I explained to the employee that this wasn't an Amazon return--it was for Babe Hair--but they told me it didn't matter. According to their "policy," any label printout, regardless of whether it's Amazon or not, is automatically charged at this inflated rate. Not even a sticky label--just regular paper. I've dealt with their Amazon upcharges before and now take all my Amazon returns to Whole Foods instead, which is completely free and much easier. I thought this would be different, but clearly not. This store seems to be looking for any excuse to upcharge customers. Bottom line: if you need to print something, especially a return label, don't go here expecting regular copy shop pricing. You'll get ripped off.

Do you need a PO Box? A notary? A copy of something? Drop off an Amazon return? How about a funny…read moregreeting card? Then this is the place for you!

We had to get some documents notarized so we came here and Blake was fantastic. He took care of us…read morevery well--very gracious, friendly, and patient. He answered all of our questions to the best of his ability and he worked quickly. We also needed to make copies of our documents, so that was very easy to do as well. I've always had positive experiences at UPS stores, but Blake really stood out as a wonderful employee--just making everything so easy for us--so he deserves a shout out! It cost $10 per notarized document, which was absolutely worth it considering how easy Blake made it!

Located in a parking lot in a strip small witch plenty of free parking. Friendly staff, fair prices…read moreand a well stocked store.