I have always been happy with the staff at this store until today. I wanted to overnight this small…read morepackage. The lady was very short with me and impatient because I have a hearing loss. When she gave me the price she said it will be 197. I thought, ok $1.97. Not bad. This was after putting in the address. She then said , ok that's $197 and I was shocked. I said I had no idea she meant dollars. I left her fuming but really, she was not nice.

Terrible service from the notary, my wife who has never had a document notarized was very rude to…read moreher for not understanding the process. We used this place to ship or packages across country, but we will never go to this ups store again or ups. FO

Lady working there is rude, I ship everyday in Tucson, every time I go to this location I have a…read moreproblem, this is the only store in Tucson that I have problems. She is rude and asks me a thousand questions she doesn't ask anyone else, then she tries to make me purchase shipping envelopes when I could use the UPS envelope. I do not recommend this location at all.

I really like *this* UPS store. The service is great and the people working there are helpful even…read morewhen I'm sending a pre-paid package and not buying anything. For example, one worker helped me find and display a QR code on my phone so I didn't need to pay for label printing. We have used their notary service several times and they were efficient and professional. The parking is easy. Even when they're busy, the wait isn't bad. I have no idea why all the other UPS stores are so terrible, but this one is the exception.

I've used this business 3 times. Good service. fast and friendly…read more However, Just a caveat, do not use them for international shipping or mail. I wanted to avoid the Post Office. I tried postal annex. mistake. The employee had no idea how to enter customs information on the PC. . Very stressed about my little 2 lb box. Was snapping a measure tape and making excuses in exasperation. It was clear this person didn't want to deal with a simple customs form, and seemed very happy to refer me to a USPS office.

I'm back to print a back up set of all confirmations for the first 30 days in Europe…read more And duplicate sets of atm, Main and back up credit cards and pass ports. We leave a set here with a trusted friend and carry a set in case phone (s) Are unavailable. They make it simple , forward the confirmation and they print it while you stand there. We L eave the US in 3 days.

This place is the absolute worst. The take zero accountability and take the easy way out and blame…read morethe UPS driver when things go wrong. I paid $150 for overnight delivery and was told "our usual driver never showed up, don't will get there a day late". When questioning that response the manager replied "what do you want me to do, drive down to the airport and find it". Absolute terrible service and would never trust them

UPS stores usually fly under the radar with neither praise nor criticism. It's for this reason that…read moreI want to give a particular shout out to the folks at this store. My husband was recently there and renewed his account, accidentally using his company credit card. He noticed the error and returned a few days later with his personal cc and the kind folks at UPS went through all the machinations necessary to correct the error. They were polite and professional the entire time even though it was clearly his error. Thanks UPS folks!

My father passed away and the next day I brought in a 123 year old antique portrait of my…read moregrandfather to be packed and shipped to my home in Maryland. Along with feel grief I was very nervous about this antique arriving safely. It obviously had sentimental value to me but as a historical piece, it was important to me to preserve it. The manager packed it himself and he did an absolutely amazing job. It arrived perfectly. I was worried the old glass would break, but nope! It arrived without a scratch and I am grateful.

Went to get a passport photo and was told that they did not do them after 1pm on Saturday. The on…read moreduty manager was extremely rude and I will not go back to this location again

Not a friendly atmosphere! They have an attitude whenever…read moreyou ask a question, as if you're bothering them when asking for something as simple as; Has the mail arrived.

I was traveling out of town and found Intelligent Office to hold a meeting at. Great staff and…read moreprofessional working space.

I have been in that store several several times each time I go in there's two guys working. They…read moreare extremely pleasant and patient and they do go above and beyond. I went in again yesterday and the gentleman went above and beyond to help me and he did it all with a smile.! thank you guys

This store has hired fake google reviews and attempts to gaslight in the replies because it's so…read morebad. The owner, Aaron, is a real piece of work. He is intentionally hostile and unhelpful, while eating a crap-eating-grin. Clearly someone that has never been punched in the face. Take your packages anywhere else. UPS stores are franchises and deciding to drive to the guy that isn't an asshole is free, and can put people like this out of business. Good experiences with all of the employees here, always. The owner is just a horrible person.

Excellent service today, Hunter rocks! The manager gal was very nice and helpful too when Hunter…read morehad Qs about sending our letter to UK. They also have partnership with USPS with discounted rates which we took advantage of to mail a passport and since it was not needed in a rush, the service tales twice as long to arrive 7-10 days, but half the $70 cost in 3 days quoted by Vail USPS location. They never mentioned this longer delivery option so unsure if it's a special for UPS but glad they offered me the savings. UPS international Express was also $169 for 3 day delivery 4.8oz letter, insane prices.

I had to drop off a package and was in and out within a minute. The two guys behind the desk were…read morefriendly and efficient.