I went to get my Canadian passport application notarized along with passport photos, which have…read morevery specific specifications. Unfortunately my application was denied because the photo needed different specs, which means I have to do it all over again. The woman was also making mistakes in her record keeping while she was talking to me and thankfully I was looking over her shoulder and could point them out. This is what I get for trying to give a local place my business. Now I'm out $75 for the FedEx shipping fee on top of the $50 it cost for the photos and notary. I will not be going back. Disappointed.

Needed to fax something and called to inquire, the lady who answered the phone was very kind. I…read morewent over and glad I did! Very friendly environment and very helpful, not to mention the charge for faxing was more than 50% less than fed ex or ups store. Support small businesses and experience better service. I'll be coming here from now on.

I rarely leave reviews, but I had to recognize Aruna for her outstanding customer service. I came…read morein very stressed after AT&T charged me for a phone they claimed was never returned. Even though I no longer had my receipt, Aruna immediately stepped in to help and guided me through finding the tracking information, which confirmed the phone had been delivered. She was patient, kind, and never made me feel like I was a bother. It's rare to find someone who genuinely cares about helping customers, and Aruna went above and beyond. She was amazing and truly deserves recognition--and a raise! We need more people like her. Thank you, Aruna!

I've been to this UPS store so many times for the past 10 years. Mostly fingerprinting, notary…read morepublic, amazon returns and barely shipping as I find it expensive. So far so good. Sometimes the line is long sometimes no line at all. Plenty of parking at a not so safe plaza. This UPS is close to Planet Fitness Vallejo and different other stores.

This is a great local place to go if you need to mail or ship something. I've been coming here for…read morea while now, and every time I stop by to ship mail something, I always receive great service. I believe this place has been around for over 10 years and is family-owned. The owner is always nice, friendly, and helpful whenever I come in. It's nice having a reliable shipping place right in the neighborhood where you can expect good customer service every time. I've never had a bad experience here. Great service and a nice local business to support!

This is the third (and last time) I have used this service. Each time I was given the wrong…read moretracking number and had to go back to get the right one. This last time she was training a young woman who did not know how to type (using one finger) and getting every line wrong. It took forever! I had two items that needed to be boxed that had prepaid labels and she charged me $9 for two used boxes!! WTH! And, I did not get a receipt for the items that were prepaid. From now on, I will go to the post office or the UPS Store. My advice, for what it is worth, save yourself a lot of aggravation and do not go in this store to mail anything. She really should not be in business.

This location is so easy to get in and out. The staff is friendly and helpful. We were staying out…read moreof state while a friend checked our box for us. Once we decided to move permanently, the staff at this location was able to let me know that there was no more mail in the box after I submitted a postal change of address. If you need any of the services they provide, go to this location. It's right near groceries, banking, and refreshments so no need to go further.

Overpriced printing services. Go to UPS or elsewhere…read more Went in to print two shipping labels. The manager (I assume) printed on recycled paper, both labels on the same sheet then proceeds me to charge 1.50 for printing services. 75 cents per sheet is ridiculous (except it was just 1 sheet with both labels on them). Pricing on the wall says otherwise and should be significantly less. The manager then proceeds me to ask me if I have my packages with me, I said no. I'd rather not give him the privilege to mail off packages to say there is volume and need for a mailnmore in Benicia.

Moved in the area and first time to use this UPS location for Amazon return and so far smooth…read moretransaction and good customer service. They also have a kiosk for self service amazon return but since there is no line and my item was a little bit bulky. Will use this UPS location now instead of the other one where I usually go in the past.

Well, the UPS store is great for UPS stuff. Which would explain my previous five star reviews…read more they claim they have the ability to process mail on behalf of the USPS. BUT. Their ability to process the USPS material is almost grossly limited compared to a real post office. So you may think their hours are more convenient than your local post office. BUT. The number of package pickups at the UPS locations is lame. Thanks to Amazon and other pressures on the USPS, they now process mail 24/7. Yes weekends, holidays, rain, shine... So if you managed to sneak your mail at the post office minutes before their closing time, most likely the mail will be picked up and sent for processing. You go to the UPS store and forget it. Your package will be stalled in transit at the store. For days. That would be Sundays, holidays. There won't be after hours pick up. And your mail will be stuck in the UPS store until the postal service arrives for their extremely limited number of pickups. But wait. The UPS store will most likely charge you more than a post office for the same service. Just go to a real post office.

I had a long distance move and one of my bigger challenges was shipping my wine collection. I had…read morereceived quotes from other companies that were outrageous, but All American Mail Center was much MUCH more reasonable in their pricing. They also did an excellent job safely packaging everything for me and the shipping was even faster than originally promised. A big shout out to Adriana over the phone for answering all my questions and helping me understand the process. She sent me the pages to itemize my shipment ahead of time so that I could just bring everything to the store. Bella was also super helpful and professional when I dropped off my packages for shipment. She and the rest of the team safely and securely packaged everything for me. Communication a breeze, I received tracking and delivery information with no hassles or issues.

Always polite, efficient and helpful whether it's with shipping or mailing services or notary…read moreservices. We have been using them for years and have always been happy. Beats standing in line at the post office hands-down!!

To Jennifer M I just read your review. I walked in with my…read more11 year old yesterday to do a return. I walked into an extremely aggressive hostile and uncomfortable situation. I did not know what was going on at first. Once I realized you were angry about the policy of not taping boxes, I was shocked. Your behavior was a little concerning. I was definitely a little thrown back. So once you began to turn your anger towards me I realized this wasn't a ups issue. This was YOUR ISSUE. You continued for several minutes to rant and rave about a little conversation with the young lady I had while she was helping me. There are so many things you could have done to make a statement but this was not the way. You lost that battle as soon as you started yelling at a young lady and an elderly woman. Then an innocent bystander. There are many resources for anger issues. I am sure your retail employer may even be willing to help you get the proper treatment. Moral of this story is BRING YOUR OWN TAPE!!!!

Never again. I wish I had heeded the advice of a previous reviewer. The employee barely spoke,…read moreand acted as though I knew "the ropes" of sending a package via UPS. Very unpleasant. And THEN . . . to find out the shipping price was more than Priority Mail (and takes an extra day to get where it's going)! With no delivery on Saturday. Grrrrr . . .