The UPS Store

I helped my dad to schedule an online pick up!!! My 83 year old dad has been waiting since Sunday…read more(01/18/2026)which is yesterday for them to come pick up his Balikbayan box and now it's Monday(01/19/2026) and they don't answer their phones. These people don't care about the people!

I arrived at this LBC branch at 1pm today, and as soon as the counter lady saw me carrying bags of…read morestuff to ship, the first thing she told me was that they do not provide box, and I need to have a box of my own. I was like - what??? Since when did an LBC branch do not have box? Am I in another world or what?? Everywhere I have gone in the US, LBC has boxes - in new York in Texas, in florida, in California, in new jersey, etc. So I asked her why is that. The lady just said that it has always been that way since she worked at that place - not really a helpful answer. I was still in awe and could not believe what I was hearing. And then she went on to say that everyone knows it, that they do not have boxes. I told her that she cannot just make that assumption that "everyone already knows" they do not have boxes because people can come from different parts and not know it. I, for example, with a return address of New York, do not know that. I was just staying in a hotel 1 hour away from this LBC branch, and just needed to lighten my luggage as I travel so I need LBC's help to ship some of my items. Still, she remained unfriendly, almost raising her voice on me, and I was feeling like she think I am stupid and a nuisance to her day. She arrogantly told me to go to a nearby Home Depot 10 minutes away from the LBC place. I asked what size of box should I buy, because all these times that I have been sending stuff from the US, LBC has standard size of boxes. She said I can use any box and they will charge me by weight and dimension. I was really disappointed - after driving for 1 hour only to be told that I still need to find my own box! Then, as I was sighing from disappointment for a few minutes, a quiet older man sitting behind this unfriendly front desk woman stepped in. He started looking for used boxes at the back of their office and found a reasonably good size of boxes and offered them to me. One was big, and another one smaller. I tried my best to fit in there everything I needed to ship in the big box, and thankfully, they all fit except for a pair of shoe, which I am willing to bring back with me. The man really solved my problem and I expressed my gratitude to him so many times as he weighed my box and finalized my box labels. While the helpful man was weighing my box and creating my label, a younger lady came in to LBC carrying stuff that she said she wants to send her father in the Philippines. Once again, the unfriendly front lady told her that they do not provide boxes. So, the poor young lady was feeling bad just like I was. I was still holding on to the small box that the man gave me which I did not need anymore. So I gave that to the young lady that needed a box to put her stuff for her father. And she was very grateful. I asked the young lady if she is from around there. She said yes, and that it was her second time to come to LBC. I was controlling myself from telling this to the unhelpful front lady of LBC - "I thought everyone already knows that you don't have boxes? Duh." Clearly she was wrong with her assumption. Yes, ladies and gentlemen, this is what you can expect when you come to this place. You could end up being like me and the young lady that came after me. I think that this LBC MUST MAKE SURE that their website or the Google info about them will contain this clause : "THIS LBC BRANCH DOES NOT PROVIDE BOXES. PLS MAKE SURE THAT YOUR ITEMS ARE CONTAINED IN YOUR OWN BOX BEFORE COMING TO THIS BRANCH". Now, I hope and pray to God that this review will not cause any delay on the shipment of my box. I am actually worried of delays based on what I have read here in Yelp.

Mail Depot

4.4

I always love going to this store for shipping needs. With my daughter being in college, I'm…read morealways shipping care packages to her. They're very reasonable with the prices. Customer service is second to none. Always very clean inside. I'm loving the decorations in the store. I highly recommend!

So helpful, nice place, worth the trip! Love supporting family businesses instead of big box all…read morethe time.

FedEx Office Print & Ship Center

2.5

(13 reviews)

Outstanding service at this FedEx Office!…read more I had a fantastic experience at this FedEx Office location. From the moment I walked in, the store was clean, well-organized, and everything was clearly laid out and easy to find. It immediately felt like a place that values efficiency and customer care. What truly made this visit exceptional was Rick. He stayed late to make sure my package went out--something you just don't see often anymore. Rick was incredibly personable, patient, and extremely knowledgeable about packaging and shipping options. He explained everything clearly, made sure my items were packed properly, and helped me choose the best shipping option without any pressure. Prices were very reasonable, especially considering the level of service and attention I received. You can tell this store is well run, and Rick is a huge asset to the team. If you need shipping, packing, or print services and want someone who actually cares about getting it right, this FedEx Office is the place to go. Big thanks to Rick for going above and beyond--I'll absolutely be back.

I like going to this FedEx location because the associates are always very nice and helpful. It's…read moreeasy to find parking on a normal weekday but can be a little tough if you come on the weekend or in the evening time when people are visiting the shopping center for dinner. I usually park on the side near Longhorn steakhouse. They also have a cart located at the front of the store for customers to utilize when bringing in heavy/large packages.

The UPS Store

3.1

(22 reviews)

Every time I go into this location, the girl that works behind the counter is always so friendly…read morealways greet you when you walk in the door super helpful and very knowledgeable. She gets people in and out very quickly. Her service is top notch. She's got great customer service skills. I've gone in there a few times and have had issues trying to get my barcode up on my app for them to scan and she's always so helpful and never has an attitude. I absolutely love this location. Thank you so much for always doing top-notch service.

This UPS never answers the phone. I called Multiple times throughout many days, I need my package…read moreto be sent to a different address and This UPS told me that I needed to call a different number, the different entity tells me that I have to call them, but they never answer their phone.

FedEx Office Print & Ship Center

3.5

(8 reviews)

First time at this location and a longer drive to find a location open on Sunday. The signage is…read moregood from the road, but you cannot see the storefront from Virginia Beach Blvd. Lots of parking is available and only little debris. The shopping carts in the lot not cleared from another store was annoying. The store is a large full service offering shipping, packaging, copy, fax and more. The staff was friendly and processed my outgoing shipment quickly. A receipt was provided for tracking. The delivery was a day later than promised with the cold. I would return and recommend.

From the phone call to the door!!!…read more As I traveled I forgot to drop my package and i called the center. she advised she will close at 2200jrs exact. I was 5mins away...... She was at the door when I pulled up to recieve my package. All smiles and thankful since most places will close the doors 5mins early.

Goodwill Donation Center

3.0

(2 reviews)

This Goodwill Donation Center is not a store but a facility to sort out the drop off donations.The…read moreoffice is private so most of the donations will happen outside.

Goodwill one thing I hate seeing is stores that aren't accountable. For me to get off of work early…read moreknowing that I would be able to arrive just before closing. Only to arrive within store hours and someone on the inside of the stores looks at my far and says that they are closed when there are 4 minutes left is unacceptable

FedEx Ship Center

2.1

FedEx is absolute trash. I don't know why they even have tracking information since it changes to…read morelater and later daily. I wish everybody who shipped with FedEx showed that's who they shipped with because I wouldn't never order from those places. It is absolutely ridiculous and their tracking timeline should just say EVENTUALLY. I had my medication shipped and it came through Fedex. It showed up 2 weeks later than it should and the pharmacist said in no way shape or form should I take that medication with the way the weather has been changing. We will courier them to you. We're an hour away. ABSOLUTELY HORRIBLE. I just had another package come from FedEx the truck was beat to hell. Looked like the door was ready to fall off.

Y'alls driver said the address is incorrect! That's BS! I get stuff delivered here all the time get…read morebetter drivers that do there JOB!!

A Plus Mailbox & More

4.7

Was on the hunt for balloons for my mom's birthday and came across A Plus Mailbox & More via Yelp…read more Came in and was greeted with a smile by Kay, one of the owners. Extremely helpful and welcoming. Wide variety of balloons. Later, met Kay's mother, Candy, who was equally pleasant. 100% would recommend. Extra points for being a family owned business.

Professional, personal and proficient! Packaging, important documents, assistance, balloons, and…read moremore! Definately beats the Post Office any day of the week. Family owned and they'll get to know you the frequently you stop by for business.

US Post Office

4.0

(46 reviews)

Sometimes there's a wait at this location; however, it's overall a good experience. The staff are…read morevery friendly and professional. Sometimes it can be a bit warm in the location, but as long as you're there not during the peak hours, you shouldn't be standing around that long.

This review is for the U.S. Postal Passport Services located at the Kempsville Post Office branch…read more The branch is right off Kempsville Rd with parking in front for the office, but parking for passport is to the side. Customers will need to drive in back to enter. The lot is huge and signage is over the door. Of note this is the only passport service on the Southside. Appointments are highly recommended, but when slow they will take walk-in. Customers can compete forms online or in person. Check or debit card appear to be the only two forms of payment. Cash was not discussed however. There is plenty of seating as the area is spacious. Two agents were working and luckily caught at a slow weekday. The wait was short, the process easy and the customer service exceptional. My daughter who is 18 will have her passport in around six weeks. She also opted for a second form of ID the passport card. It's the size of a drivers license. It's somewhat newer. You can bring your own photo of official size, or opt for the agent to take. If picky bring your own, the photo for my daughter came out extremely light. My experiences with the post office have been average to weak, so this is a huge bump in confidence for the U.S. Postal Service. Also of mention for those that need documentation they can obtain online through Vital Check. I requested a Yelp edit to add passport services. Full 5 stars.

On Call Mobile Notary

Needed documents notarized fast. But wait... my friend and I both needed to sign and we don't live…read morenext door. Not only did she come early but she was able to help with maybe 24h notice. THAT'S SOME SERIOUS SERVICE. Didn't charge an arm an a leg either. Give her a call. Not all of her availability is online! She masks, has a clipboard. Totally professional. PRO TIP... DON'T FORGET YOUR ID.

Quick response and availability. Professional, knowledgeable and courteous. I highly recommend.read more

Virginia Beach Printing & Stationery

(13 reviews)

This family business is the most creative, professional and efficient that I have dealt with in my…read morebusiness experience. I gave them a precious assignment that I have spent almost 30 years creating. They gave me a product that realized my vision and product. Great people who care for your project and expectations. Recommended with as many stars as allowed.

I was incredibly lucky to find Virginia Beach Printing for a last minute print job. They were…read moregracious enough to help me despite being busy with other projects. Their customer service and quality was top notch. Butch and Debbie were very friendly and made the entire experience seamless. You really can tell that there is a great deal of pride with their company. I would not hesitate to make this my go to printing stop.

Mail Depot

4.4

So helpful, nice place, worth the trip! Love supporting family businesses instead of big box all…read morethe time.

Ashleys Mobile Notary Services

(1 review)

My experience with Ashely was very simple, time efficient, and I would highly recommend her if…read moreneeded at any time.

From the owner: 1. Apostille Services: Handling the authentication of…read moredocuments for use in foreign countries. 2. General Notary Services: Providing notarizations for a variety of documents, such as affidavits, powers of attorney, and more. 3. Electronic Notary Services: Offering remote notarizations through secure electronic platforms. 4. Loan Signing Services: Specializing in the notarization of loan documents, ensuring smooth and accurate closings. 5. Evening and Weekend Availability: Providing services outside of regular business hours to accommodate clients’ schedules

Jones Printing Service

BEST of Virginia Beach, Virginia Coffee near The UPS Store

(1 review)

JONES PRINTING SERVICE I do hope that I can accurately…read moreconvey the level of professionalism, and degree of quality excellence you will experience if you choose Jones as your print vendor. My organization has been sending print projects here for many years. As a long time customer our office has seen Jones Printing go above and beyond to meet our needs even when we have had what some may consider unreasonable deadlines. My office uses a few different print vendors, but there really is something special about Jones. The level of quality control here is top-notch: from the copy-proofers, color-proofers, the teams responsible for operating the printing (digital and press), folding, cutting, bindery, delivery and so much more. I know that the pieces they print look good. I know that in a side-by-side comparison to another print piece of the same type the piece printed here will very likely subtle noticeable differences, that really make a difference. Recently on a big project the Jones' team level of quality control goes above and beyond. It is what we should all expect. It is what I hope other print houses deliver also. Thanks to Rodney for the Bindery tour and thorough explanation of the process. There are men in this department with 20-40 years of experience. Only excellence is acceptable here. It doesn't matter how long it take, how many tries it takes, how much finessing it requires, the team here will do its very best to deliver your project exactly as you imagined it when you were creating it. And everyone here is so nice. I mean they really have the best attitudes. From management down to the delivery guy. Always pleasant. Always service oriented.

From the owner: We're not just a printer. We are problem solvers. We offer solutions to your branding campaign…read morequestions and conundrums. From our master designers to our efficient and effective printing solutions, we are your value-added branding, design and print partner. Jones Printing Service, Inc. is a full-service commercial print agency based in Chesapeake, VA; we specialize in offset, digital, and wide-format printing, a full bindery and finishing, inventory fulfillment, and direct mailing service (including variable data).

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Kim R.

12 years ago

The service here is fast, and very friendly. The problem with this location is that it price gouges like crazy. I was asked to pay $13.00 to ship a tiny 1.5 pound box to Florida via UPS Ground. I paid it at the moment because I was in a rush, but that's an insane price. Compare this to other UPS Stores in the area they are very expensive. Take note that every UPS Store location adds different premiums on top of the usual carrier fees, and some stores - like this particular one - will take advantage of that. read more

Brandon D.

10 months ago

I have called the store several times I've left callback information etc. They never attempted to reach me, it has been over 5 weeks. Please do not go to this location for your own good. read more

Kimberly H.

10 years ago

I have went there to get some copy's done for my business great servicecontinue to give great service will recommend!!!!

The UPS Store - shipping_centers - Updated July 2026

Browse Nearby

BEST of Virginia Beach, Virginia Restaurants near The UPS Store

BEST of Virginia Beach, Virginia Things to Do near The UPS Store

BEST of Virginia Beach, Virginia Sushi near The UPS Store

BEST of Virginia Beach, Virginia Dry Cleaning near The UPS Store

BEST of Virginia Beach, Virginia Smoke Shop near The UPS Store

BEST of Virginia Beach, Virginia Laundromat near The UPS Store

BEST of Virginia Beach, Virginia Alterations near The UPS Store

BEST of Virginia Beach, Virginia Hardware Stores near The UPS Store

Browse Brands

Brands by name

Browse Articles

Articles by date

Service Offerings Nearby

People found The UPS Store by searching for…

Post Offices in Virginia Beach, VA

Notaries in Virginia Beach, VA

Free Notary in Virginia Beach, VA

Laminating Services in Virginia Beach, VA

Fax Services in Virginia Beach, VA

Bookbinding in Virginia Beach, VA

Office Supplies in Virginia Beach, VA

Packing Supplies in Virginia Beach, VA

Television Stations in Virginia Beach, VA

Graphic Design in Virginia Beach, VA

Usps Drop Off in Virginia Beach, VA

Post Office Open Late in Virginia Beach, VA

Mailbox Rental in Virginia Beach, VA

Paper Store in Virginia Beach, VA

Mailbox in Virginia Beach, VA

Postal Service in Virginia Beach, VA

Poster Printing in Virginia Beach, VA

Cargo Shipping in Virginia Beach, VA

Wedding Dress Cleaning in Virginia Beach, VA

Cheap Copies in Virginia Beach, VA

Electronic Recycling in Virginia Beach, VA

Usps Locations in Virginia Beach, VA

Ink Refill in Virginia Beach, VA

Amazon Locker in Virginia Beach, VA

People who viewed The UPS Store also viewed

The UPS Store

3.2

I shipped a package overnight, paid the extra money to have delivered the next day. It was not and…read morethey refused to file a claim and put a stipulation that I could not file a claim with UPS direct. They gave me the run around about the manager (Beverly) not being available or at the other location (Haygood). But she is never there either. They stopped answering the phone and the inside workers are very unhelpful or willing to help. Absolute worst decision to mail anything through them. If its an important item to you or the person you're shipping to...you better think twice and then go to FEDEX or USPS.

I have contacted the UPS customer service about this problem of the missing package that was in…read moreyour possession. And they (UPS Customer Services) have no response to the theft that is going on at your location. I can't file an insurance claim, because the postal service said they never picked up the package from your store. But I do have a receipt and a picture of me dropping it off at your store. Trust me, J will never use and warn other customers to stay away from your store because of the theft that is going on there.

Mail WERX

3.1

(19 reviews)

Very good and convenient small business. I go here all the time to avoid the lines at…read moreUSPS/FEDEX/UPS.

This is a mom & pop business conveniently located and easy to work with. The employees are…read moreprofessional and friendly.

A Plus Mailbox & More

4.7

Pak Mail

3.8

(8 reviews)

Amazing staff and great customer service. Shipping via USPS, UPS, FedEx, DHL and large freight…read morecarriers

This is my go-to shipping spot. They offer shipping for USPS, UPS, and FEDEX. They also have a wide…read morevariety of envelopes and boxes. I can never remember to buy packing tape for my house, but they are always happy to tape up my packages for me when I drop them off even when I'm using a prepaid shipping label. The shopping center is so convenient. I can always knock out at least one other errand (usually grocery shopping at Fresh Market) when I have to take my packages. Or I can just use this errand as an excuse to visit Starbucks, Gelati Celesti, or CFA across the street. Their COVID practices are great. I've been in about 3x since the pandemic started. Social distancing is enforced and masks are worn by customers and staff.

Public Storage

3.5

(14 reviews)

Thanks to Brandon for his patience and knowledgeable insight on the units! Help me decide what was…read morebest option for me.

Terrible. Rented for several months. Rent increased every few months without any notification. They…read moremake it virtually impossible to speak with anyone in person. The self-serve kiosk at the property is not any better. Speaking with a video representative is difficult due to poor audio. I finally moved my stuff out after the 3rd increase in rent. They went ahead and charged me an additional month. Again, without the ability to speak with someone in person, they can do whatever they want and you are basically powerless. I don't recommend renting from any business that doesn't have a rep. on site.

Mail Depot

4.4

So helpful, nice place, worth the trip! Love supporting family businesses instead of big box all…read morethe time.

Virginia Beach - 32nd St Laundry Land

3.6