I mostly come here for Amazon returns. But today I needed some copy assistance. With some high resolution printers. I needed some personal assistance, and these guys went out of their way to help me. The quality of work was amazing. Patrick tried multiple things to get the best result. I wish we came here 1st before trying other methods and locations. Very professional. read more

The UPS Store - Printing Services Near Me - Washington, DC, District of Columbia

Signing up online to get my fingerprints scanned for a background check, the process was easy. It cost $65 and they accept walk ins. The machine took a bit to get my prints, but the staff were helpful. There's street parking nearby. read more

The UPS Store - Printing Services Near Me - Washington, DC, District of Columbia

I dropped off a package here on 5/10 at 12:41pm to be shipped. The owner Ken accepted the package and said, he would add the label to the package for shipment. It's now been several days and the tracking hasn't been updated since it was dropped here. They lost my package and it never left this location. Tracking still shows 12:41pm, as drop off. The exact time, I receive the receipt here. Ken wasn't apologetic or sincere. They lost my package here. Ship at your own risk. Do not trust them to add your shipment label. Update: 5/20/2023: Received an email from UPS my package was lost and never delivered. Please see image. Ship here at the your own risk. I never had any issues of my packages getting delivered at other locations. Poor customer service on Ken's part, he needs to take ownership and become aware of what's happening at his store. My package was never mailed out. Update 5/17: As you can see Ken the business owner just replied lying that my package was delivered. The package was never delivered. He called UPS lying to the rep saying it was delivered. The receiver which is a large company never received the package and has open an investigation. The owner is dishonest and and the investigation will show this. The item never left this shop and UPS investigation department confirmed the last update is at this location when I dropped it off at 12:41pm. I am happy the package was being delivered to a large company that has initiated an investigation to prove everything. read more

The UPS Store - Printing Services Near Me - Washington, DC, District of Columbia

The best UPS store! I recently moved to a new area and thankfully this location was just a few steps away. Not only is it extremely convenient but the customer service is the best I've experienced so far at any UPS store to-date. This location is very clean and tidy. Carlos was extremely helpful with assisting me in retuning my Amazon packages and answering all the questions I had pertaining to prints. I look forward to doing more business with them. read more

When is the last time you've received 5 star service from a UPS store. Prior to my first visit I don't think I ever have. Everyone is always so pleasant. During lunch time you can or can not expect a line (very unpredictable) but the employees are so patient, kind and quick you don't mind the short wait. Perfect WiFi connection for when you need to pull up your Amazon codes. It's a 3 mins walk from my job. I'd rather bring my return packages to work vs visit he UPS store near my home. Plus I can get my steps in when I circle the block like 6 times :) read more

Wonderful store with fast and professional service. I use this store quite often and I've never been disappointed. One of the employees (Narcisse) has been exceptionally helpful! The employees of this store should teach the folks at the Post Office how it should be done! read more

Great store - staff are very friendly and considerate and there to help with complex problems.

Had to send a couple UPS packages and I received prompt + helpful service. Exactly what I'm looking for in a UPS store - so 5 stars!

The SW/Wharf UPS store and staff are the best! They are always happy and ready to help with whatever I bring in be it packing fresh pound cakes, how to get best value, printing emails verythig. Ken andRachel were great today. Our church here in SW waterfront always uses these guys as well! read more

I needed a notary on a Saturday and UPS the Wharf came through! For $30, they notarized about ten documents. Heiner also helped me photocopy a few things and ship a package. All the things I had been putting off dealing with were so convenient! Thank you for being patient, helpful and friendly. And most of all, thanks for providing notary services on Saturdays AND Sundays. Wow! read more

The UPS Store - Printing Services Near Me - Washington, DC, District of Columbia

Excellent UPS with fantastic service and employees. Taylor, in particular, has been extremely helpful and professional each time I've visited the store. read more

TL;DR - good, competent service, & COVID friendly. I came here the other day to mail my textbooks back and the guy at the desk (Deon?) was so efficient and was able to explain the timeline for arrival, and answered all my questions about tracking my package. This location is super convenient too. I was able to email my packing slip from the university and he could print it out right there, which I was hoping I could since I don't have a printer at home. You can copy/print here at this location too I'm pretty sure, but did not need those services for this trip. read more

I came to this store after getting burned by a different printing company and needing a specialized job done the same day. In addition to all that, it was a weekend, meaning most print shops were closed. The staff could not have been more polite and helpful! Walked me through the process and delivered an excellent product on the same day. A special mention for Muhammad, who stayed after hours to get the job done. Highly, highly recommend read more

The service at this store is antagonist. We needed notary services and they seemed angry at the request. The irony is that the title company then rejected the notary due to a mistake by the angry staffer. We live in the neighborhood yet will not return to this store. read more

The staff here are just wonderful, really really great. They absolutely know their stuff and are so nice as well. It is a full service shipping/copying/printing store. They also offer notary services! read more

The staff in the store are incredible. Everyone is extremely friendly and welcoming. I am so not used to this kind of service in DC.

The guys at this location stayed a little past closing time to attend me. Sir Heiner Ramirez assisted me with my background check. He made the process quick and easy. read more

This location is so helpful and welcoming, they truly make you feel special when you walk in and are greeted by name! They offer many services like passport services that they are more than willing to assist you with. They even offer to assist you in carrying larger parcels! Absolutely love this store so glad I chose UPS at the Wharf! read more

Always friendly and helpful. But have gone above and beyond to provide top notch service. You guys are amazing!

The staff at this UPS store are really fabulous. I called shortly before they were closing to find out how long they'd be open and the woman asked me how far away I was. I said I would be arriving nearly 10 minutes after closing. She told me no problem, they would wait! I don't usually rave about a UPS store, but they deserve it! BTW, they ARE open Saturdays and Sundays, despite what numerous websites say. read more

Finally a closer UPS store in the neighborhood! They accept amazon returns and staff was super friendly.

The staff at this location were helpful and friendly! I needed invitations for my cousin's party and they did an excellent job! Definitely getting invitations from them again! read more

I have never posted on Yelp before now, but, I had to let everyone know how amazing and helpful the staff was when I came in yesterday. Seriously, if you need to ship anything or print anything or both, go there!! They are so kind and great. read more

I would to commend Ken at the UPS store at the Wharf for his professionalism, patience and kindness. I shipped a package abroad, and Ken not only packed it for my impeccably, but he went above and beyond trying to save me money with a smaller box and explaining customs procedures and local address formatting. The post office is usually a dreaded destination but this UPS and specifically Ken made it so easy and relaxing. Give this man a raise/promotion! read more

Great service from Reynaldo and team. Two good points: they have two notaries on staff and they are open on Sundays!!

The staff here is truly amazing! They are extremely helpful and knowledgeable in helping customers accomplish their goals with projects. My first visit I walked in with only a partial idea of what I wanted, Ken and Kazim listened to my vision and helped me find the best fit for my project. It turned out amazing. I go here for all my projects now! read more

Absolutely wonderful customer service at this location. I cane to the store to kill two birds with one stone. I had a fingerprinting appointment scheduled and needed to drop off a package that didn't get picked up the previous day. The fingerprinting appointment was a breeze with Kazil's help. Getting Amazon to generate a new label took a bulk of the time, but Ken was great at helping that process get done efficiently. All in all I had a pleasant time at this UPS store. Things don't feel like a hassle like they can usually feel when running errands. read more

This store made me dread sending packages back a little less lol. Staff is efficient, helpful and made my experience sending packages back seamless. Kazim in particular made my experience dope! read more

Regularly go to this UPS store location and the staff is always so helpful and patient with my returns! I can always count on fantastic customer service from Ken and team. read more

I love this UPS store. The customer service is top notch. The team is helpful, efficient, and make it feel less like a franchise and more like a neighborhood store. Employees know folks by name, have a kind word even in this midst of all this turmoil, and they are quick! As someone who has a mailbox at their location and also does shipping with them, I couldn't be happier with how they help me run my business. read more

Great store and really nice staff! This is a perfect location in Southwest DC and exactly what the neighborhood needed!

Great staff , Very Convenient & they have all the services you may need from printing down to notaries and they sell affordable office supplies and materials. read more

Ken was very helpful with a fast turnaround and special request. Customer service was unbelievably good! I am so impressed with this hidden gem and can't thank the team enough for saving the day. read more

Ken and his team are top notch and efficient. This store rocks.. tell your friends and neighbors. They even will make wrapping paper from a picture for you..Jeanne read more

Ken and Iyana gave me the best service ever. They were so patient and kind. Absolutely loved the whole experience at the UPS store here at the Wharf. read more

Great printing / binding services. Needed to print an oversize poster. Brought the file, and it was ready in 10 minutes. The price was very reasonable, and the owner (Ken) was the best! read more

Blessings sometimes appear in unexpected places. Due to travel and a recent crazy work schedule I was unable to return a suit I bought online until the last day for returns. Unable to break free at lunch, I looked online for a UPS drop off on the way to a date at the Wharf so that I could rid myself of a fashion catastrophe once and for all (and not lose money doing so) and still be on time for dinner. According to UPS's website they have a store at the Wharf. It seemed suspicious to me so I called the number listed, and to my surprise someone answered the phone and confirmed that they were open until 7pm. I left work, huffed it from Waterfront station, and made it five minutes before closing. The store took a while to find (it's a little bit out of the way on foot - think closer to the fresh fish markets than to the fancy fish restaurants). Then I realized that I forgot to print the label. The young lady behind the desk said no problem, printed the label, and processed my package. I was in and out in five minutes and on time for dinner. Even better I already have my refund. read more

Let me just say this has been the best experience working with any shipping store I've ever dealt with. I came in to ship out music equipment, and Ken helped me with processing the order. When I found out I had been scammed (rough moment), I called and got Ken on the phone who immediately helped me stop shipment, and return the items to the store. There was a few thousand dollars worth of equipment that I would've lost forever if it had not been for Ken jumping into action. Not only did he help reassure me that we can get the equipment back, he did not make empty promises and kept me well informed of his progress on getting the shipment stopped! His proactiveness and communication really took an extremely stressful situation, and turned it into a positive learning experience. If you ever go to this store, Ken and the rest of the staff are definitely well equipped to take care of you and make sure you have a positive experience! read more