We had to get some imprtant things mailed out certified mail. We did a search for USPS locations…read more All of which were a Uber-ride away. I did a Yelp search and found World Mail Center. It's about a mile and a half walk away from our hotel. We decided to brave the heat and humidity. It's a small 3rd party mailing center located in a small strip mall and it has AC. Yes! Haha! The gal at the counter was very patient, helpful, and friendly. She patiently answered all our questions and provided us with what we needed to get our pieces of mail sent out.

I came to drop off three priority mail boxes 12x12x8 ready to ship and Felipe Alves didn't receive…read morethem. He denied the service. First and last time coming here. Worst place ever. By the way, he just had 1 customer. And my boxes had labels and everything.

Taken advantage of..... This is an involved story, so some…read morecontext is important. My wife, daughter and I flew to Orlando on 2/8/26 to spend birthdays and Valentine's day at Disney. We flew into MCO and had a small SUV rental car. We stuffed our bags into the rental including my daughter's wheelchair with barely room for our passengers but fortunately only had to travel to our accommodations packed in quite tightly. Partially through our planned 10 day stay, my daughter developed some respiratory issues that forced us to choose to drive home to North Carolina rather than flying back. Our rental car company was accommodating but did not have any larger vehicles that we could drive one way. So, we decided to ship 2 suitcases and 1 duffle bag back to our home. We have used FedEx ground shipping for many years for bulky, heavy packages for our small non-profit as well as personal business and as such also knew that providing our personal account details would be helpful both on pricing and ease of processing addresses. I knew shipping our bags would be costly and was expecting between $75 and $100 per bag. This is where the problem began. I found the closest FedEx Office Print & Ship Center at the Hilton Orlando. I drove over with the bags and found the center, explained my dilemma and was helped. The lady helping inquired several times about my daughter expressing concern for her, which was quite nice and supportive. One of the suitcases weighed 38.2 pounds and the other was around 41 pounds. The lady helping me said they could both fit in one box, which sounded like a cost savings to me. Both those suitcase were packed in a large box and the duffle was packed in a cut down golf club box. Another gentleman helped me to check out. Here comes the problem. First, he told me that will be $522! Shocking but what choice did I have. Then he handed me the bill which totaled $650!!! Apparently the first charge was just shipping, not boxes or packing. I am shocked by the cost and after doing a bit of digging later saw that if packed separately each box would have shipped for under $90 each! I am now convinced that the person at the FedEx Office chose to put both bags in one large box as a convenience for her without any regard for the cost impact for the shipping fee and that this choice likely added $300 to the cost. I must say that I am flabbergasted at the cost of $650 for three bags. I see this as a significant breach of trust between FedEx and a long time customer.

The service itself was 2stars. I stayed at the Hilton where the FedEx is located at, and was…read moreexpecting a package. Got a notification from the hotel so went to pick it up. The staff was not able to find it at first and then told me it was in the cart. He couldn't reach the person by the cart because the phone was not working, so I waited. Finally was able to contact the person's cell and asked for the package; he then left for other things and I waited. The second person arrived with my package but could not identify a scanner, so I again waited till a third person showed the second person the scanner and I could sign the package. Then I was asked to pay $10 for picking up the package. -1 star. I

I had a shipment delivered to this Fed Ex Center because it needed a signature and didn't want to…read morestress over not being home when it was delivered. The people that work here are very nice and helpful. The parking can be hard sometimes though.

I came here on a business trip and needed something fast. Even though the place was crowded then,…read moremy wait was very quick. Maria helped set me up with what I needed. She is a multitasker helping me and others. Not once did I feel forgotten. Eric, the manager, also administered as the place got more traffic. The team in this office works well together efficiently. I was in and out and back to work quickly! Great job - Thank you again! Team Member Name: Chip Location DWSKI Store: 5709

Needed printing done in a hurry. OZZY and his team were amazing to work with and save the day in…read morerecord time!

Used this location to ship WDW purchases. Excelent service and the packing was amaizing. Everything…read morewas wrapped better than I expected. Several fragile items made it no problem even with a less than gentle final drop on my front porch.

I do not recommend this location for mailing packages. They lost one of my packages, and although…read morethey claimed it was a USPS policy, it was actually their own policy, which they never disclosed. When I asked if it was a formal policy, they lied and said it was from USPS. Additionally, the staff have always been rude, impolite, and just not professional. I strongly recommend going to a real USPS branch instead, as their prices are also extremely high.

I've been here a few times for mailing and the employees are very helpful and efficient. I haven't…read morehad any issues. Today I went for a passport photo and to mail out a passport renewal. Everything was done within 5 minutes. The staff was super friendly. Since there are only two stations open at a time, you might experience a bit of a wait, but I still feel like it's about the same wait you'd experience at a post office.

Always helpful and polite; and lots of services available. So lucky they are near and have…read moreconvenient hours.

I was surprised to see the negative reviews for this store. I've been in a few times and have…read morealways had great service. Kelvon is usually there when I stop in and he is really efficient, usually taking two customers at the same time to help with the line (although I've only ever had to wait behind two or three people). It's an easy place to return Amazon packages. Parking is really easy as well since it's a large shopping center.

This store is the worst!…read more I have used them several times and this time is the last straw. The staff is incredibly rude and never wants to help. This time we shipped several boxes to my husbands new job in New Hampshire. The completely repacked the boxes and stole one of his collectibles. The box pictured was delivered in this condition and several books were damaged. He called to file a claim and was told to call this store today for a resolution to the claim. They hung up saying they were too busy to talk. Then called back a couple hours later saying it could take 3 weeks to investigate. The claim isn't even very large. Don't trust these criminals with your stuff if you ever want to see it again. They are thieves and rude as hell!

There were two employees working the counter when I entered. They both worked quickly and…read moreefficiently. The line of customers took some time to get through and once it was my turn I received excellent service.