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The Urban Wood Lab

4.7 (3 reviews)
Closed • Closed

Services - The Urban Wood Lab

Firewood

Tree care services

Tree pruning or trimming

1 More Service

Tree removal

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Lowe's Home Improvement

Lowe's Home Improvement

2.3
(45 reviews)
•$$

We bought a washing machine and had it delivered. The manufacturer (Whirlpool) provides only a…read more3-foot drainage hose (ridiculous!), so we had to go back to the store to buy an extension. The store did not have an extension, only an entirely new hose...which means we have to have the unit moved from its location and the hose reinstalled. Since we paid for installation, we asked that this reinstallation be covered for free. Juan, Lowe's employee, was very helpful to us in getting this situation taken care of and the reinstallation arranged and scheduled. He also was very understanding, since it was obvious that we found the situation upsetting. (Whirlpool also put a sticker over the control panel which, when it was removed, damaged the control panel: more ridiculous!) He worked with us until the issue was resolved to our satisfaction, and was friendly and understanding throughout. He made a bad situation better. Give Juan a raise. He deserves it!

Lowe's has a pretty good website so ordering online would be okay, but when we needed a sink for…read morethe kitchen we wanted to see what they were like in person. They only have some of the kitchen sinks they offer online here at the store and it's an odd subset of their total offerings limited by size and brand. In other words, there are no examples of some common kitchen sink sizes, nor do they have samples of some of the brands they sell. The display is such that we couldn't get a hand on them to feel thickness, sturdiness, padding, or surface feel because they were mounted high up on a display wall out of reach. There were a couple of workers in the area but they were engrossed in a personal conversation and didn't have time to help us. Still, better than the other big box DIY stores.

The Urban Wood Lab - buildingsupplies - Updated July 2026

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