IDK guys, I really like this Menards and keep coming back here! They prices and the selection just…read morecan't be beat! This past weekend I was working on redoing a corner of my yard to a little seating nook so I came here several times (I'm not very good at planning ahead) and they had everything I needed. I also stocked up on a bunch of flowers since the quality of their annuals and hanging baskets was REALLY good and cheaper than another big box store down the street (whose plant quality has suffered this year, I'm sad to say). I also got a few elevated garden beds. I looked up the product online to see reviews and saw that they were really well rated and Amazon was offering the same beds for $150 more a piece! So I snatched up two at very reasonable price. When I came back the next day for more supplies they were all gone so I'm glad I snagged them when I did. They also have a really good selection of pavers, outdoor yard decor, planters, etc, and all for really reasonable prices. Check out is a little weird and cashiers there are not always so pleasant but the customer service/returns department folks are SO nice. I was missing a receipt for a return I was making yesterday and the gal there walked me through the process of pulling up my receipt with my debit card on their little kiosks so I could be sure to get the full price of the items on my return. I also had very nice interactions with staff on the floor, both from just checking in to see if I needed any help to pulling a ladder over and climbing up to get a hanging solar lantern I wanted off the top shelf. My biggest nitpick is that I wish they had a garden section cashier and exit. It was such a slog pulling bags of dirt and pea gravel to the registers all the way into the center of the store and then back outside to the parking lot. I like the way their competitors have it structured where you can bypass inside and just get everything you need in the garden center and be on your way. I guess this is there way to centralize check out and get you to walk through the stores but my arms are sore from pulling the darn cart around!

the worst store I've ever been to. no one knows where anything is the lady at the register was…read moreextremely unpleasant to the point I had to say somthing to customer service I cannot stand this place I would steer clear from coming here unless absolutely necessary

I wanted to update this review. I was able to get in touch with upper management in regards to this…read moresituation. Once they heard what had happened, the product was delivered destroyed, they stood behind it and shipped a new one and picked up the destroyed one. I can say I am happy with the way it was handled in the end. The sales rep needs some training on how to deal with situations in which the product is delivered with defects or in this case destroyed. Thank you again to the upper management for taking the time to help us with the product and getting us what we ordered.

I would strongly advise caution with Big George's Appliance Mart. The company overpromises and…read moreunderdelivers in a big way. Once your order is placed and they have your money, you quickly become just a number to them. My initial impression was positive, they have a large selection of appliances and the sales team was knowledgeable. That good first feeling disappears the moment delivery becomes the issue. We paid in full for appliances that were supposedly set aside for us in their warehouse. Instead of delivering what we bought, the company chose to sell those exact items to another customer. Ours were not delivered and the manager and sales associates attempted to rectify the situation by offering us cheaper, lower end items that were in stock. The story I got from everyone I talked to there about the situation was different, and all full of excuses, never attempting to offer a reasonable solution. Be cautious of the good reviews you see. The front end experience can look impressive, but when it counts, after they've taken your money, they fail to honor the sale. Extremely disappointing and unprofessional.

Highly recommend this local small business. We have had 3 houses now and every time we need…read moreappliances they are the ONLY option. The guys are AWESOME!!! They are very knowledgeable, polite and fun.

recently had them service a Samsung dryer. It took a couple weeks to get an appointment, which is…read morethe new normal, I guess. The guy that came was a bit awkward and uncomfortable to be around and they did not have the parts needed to fix the dryer (the guy implied he normally would but that someone took them off his truck). Nearly 1 month later, they still hadn't been back to fix. I had checked in a couple times for an update and the guy that answers always seems bothered and says there's nothing they can do since they can only order from ONE place. so. I ordered the parts off Amazon, they came to replace and the guy was just as uncomfortable as the first time. this time he implied the parts may never have even been ordered. any ways, he got the dryer running but now it makes this God awful screeching. I do not want to call them back so will likely just have to buy a new dryer

This Business also represented as Noble Home Goods on ebay and shipping from the same address…read more Buyer beware as dealing with them as my experience regarding post sale service has been less than good.

Garbage service. Wasted a month messing around with these guys trying to get a refrigerator. I go…read moreto pick it up and the guy over stresses the point that this thing might not work. Keep your garbage. I'll go buy somewhere else.

I am often described as "a tough customer" because I expect good service and can be demanding. I…read morehad to choose all the fixtures for a house I was renovating in Savannah. Thank goodness Sue Daniels was there to help me. She is truly an expert who knows every item in that store. She quickly keyed into what my style is and together we chose everything. She could be the best salesperson I've ever worked with! Becky Parr

Decade long customer, literally have spent tens of thousands with this local business. Had a model…read morenumber for two replacement bathroom sinks, decision made, and went into store to see if the specific item was in stock. Asked an employee who was wasn't occupied to explain that was my question. VERY rude woman pointed to a sign about appointment only, and next appointment was end of March. Tried to explain I wanted to buy an item from their stock. Rude woman again said couldn't do it but had to schedule. Eight weeks away. Ok then, took my stock # to Lowe's, who were very friendly, and bought my two Koehler sinks there at 40% lower price. I'm tired that crappy, rude customer service gets blamed on staffing COVID issues. Done spending my money here.

2nd time using his services. Toilet install, bathroom sink install and kitchen sink plumbing. All…read morewell!

From the owner: I specialize in appliance installations, but I am capable of completing various electrical or…read moreplumbing needs. As well as many other jobs.

Easy selection and great knowledge of sales by Jun at the west Bloomfield store! Also, Juan and…read moreAndrew delivered the washer and dryer, installed quickly and also explained stuff about the products! Excellent service and delivery!

I was guided to Big George's Clearence Center in Ann Arbor…read more And was greeted by Patty Kerentoff. She is a very knowledgeable salesperson who showed me several appliances that were slightly damaged. This didn't bother me as the prices reflected this and a refrigerator magnet would do a good job hiding the blemish anyway. I will definitely make a return visit in the future!

This is a huge store with a lot of everything for the home owner. Helpful staff. Very clean and…read moreordetly. A fun place to shop for the home owner.

really nice to hear the two associates loading my car how high and drunk they got the night before…read more Again I don't care what they do on their spare times.....but come on have a little class now that's not what gave me to give the bad reviews the fact that my orders were counted wrong and had to wait an additional 30 minutes for them to bring me two items!

Checked reviews of some local repair outfits when our dryer broke down. Mr. A had the best of…read morethem so we gave them a try. Got the service scheduled for three days out, and received an immediate confirmation, as well as a day-before confirmation that included a photo of the technician. Received a text from the technician when he was on his way. Upon his inspection of the dryer, he determined he would need to order a new part, but said he would be able to get back to install it by the end of the day. Turned out even better than that--he was back in a couple of hours, telling me he decided it would be quicker to swing back to my place then instead of after his next stop, as he'd planned. After the new part was in, everything was fine. The repair wasn't cheap--replacing a circuit board won't be in any circumstances--but the repair went smoothly and the dryer is now working fine.

On Father's Day we discovered that our clothes dryer was not getting sufficiently hot to completely…read moredry the clothes. I called Mr.Appliance and a REAL PERSON actually answered the phone, spoke to me and arranged for a technician to come on Tuesday. But on Monday AM I learned that an earlier doctor's appointment on Tuesday was being delayed by 1.5 hours. I called Mr. Appliance to request a later time on Tuesday and again a REAL PERSON answered the phone and gave me a later time slot. Tanner came and was polite and efficient and repaired the dryer. Overall I was pleased but in this day of AI and answering machines I really appreciated being able to directly communicate with REAL PEOPLE rather than answering machines.