Let me start by saying I don't have a lot of free time, so when I go to a professional I'm paying…read morefor your time and expertise to save ME time. I wax my underarms but I wanted my legs done properly. The salon is clean and well organized, I can say that at least. My esthetician is a very fun person but her wax knowledge is lacking. The wax was too hot and gave me a heat rash each time. While she did use a clean stick each time, she didn't apply any tension and pulled slowly. My leg hairs are not removed, they are all broken. So I am left to deal with a multitude of ingrown hairs and stubble! I'm really upset and I HATE leaving bad reviews but this was too much to let slide. Never again.

I've been a EWC customer for many years, and this is the 4th location I started visiting, and gotta…read moresay they're still consistent. They are new to the area, so they were very receptive to feedback when I encountered some issues on my first visit, and I haven't had a problem since. Coming from Seattle, the mask policy, or lack of it here, was a bit confusing, but local regulations are very different in AL and businesses can only do so much. So be aware that masks are not required at this location, but you are free to wear one if you prefer it. Plus at least some of the technicians do wear one.

Very professional and knowledgeable, They really do a great job!! They offer facials,waxes,…read moremassages as well as haircuts and all hair care services..

This is the only place I will go! She's absolutely the best. Strong hands and very quick so the…read moreBrazilian is not that bad. PLUS and this is a HUGE PLUS, she uses something to numb the area. Very professional and so nice. So that makes for THE ABSOLUTE BEST customer service. I'm all about customer service lol.

So I went to sugaring NYC, Madison, to get a set of natural lashes as you can see in the pictures…read more The first one is me with my own lashes with mascara. The second picture is how my lashes ended up after two weeks of having them. When she did my lash extensions, I told her I wanted a natural look, so I didn't have to wear mascara, well after she got done, I looked like I had on Miss Piggy lashes, which I did not want, I left and ended up going back that day. While she was "fixing " my lashes she was on the phone the whole time and not paying attention to what she was doing, I had lash glue on my lashes. They didn't look any better then when I came in earlier at all, I was pissed when I got home , after two weeks, they just started falling out along with my real lashes. So now on my left die, I have no lashes they are gone. I have requested a partial refund, I have yet to hear back from her, she said to come back in, and she'll give me a natural set like the picture no, those are my lashes with mascara. My intent was not to have to wear mascara at all. That's why I wanted to get some, so they look natural not like Miss Piggy's lashes . I look on the website they don't even offer lash extensions so, why are you doing lash extensions? If you don't offer them? On the other hand, my sugaring session, Brazillian Wax whatever you wanna call it that was good and it was not done by her I wish I could remember the girls name, but she is very good. But these lashes have ruined my own lashes, and I want my money back. and I'm not gonna stop until I get my money back, maybe if she hadn't been in the phone the entire time when I went back that same day because I didn't like them, she would've known I was a VERY UNSATISFIED CLIENT! $100 for THIS!

Sugaring NYC - Madison is great. I've been sugaring for the past year and Shannon did an amazing…read morejob. She made the process quick and easy. The staff were all very kind and accommodating of schedule changes. The location is very easy to find and clean. Overall, Sugaring NYC-Madison is an amazing place and I definitely recommend trying it out.

Tia is AWESOME!! Booked a last minute online appointment for a back facial and cluster lashes, and…read moreTia took great care of me!! The back facial was a multi-step exfoliating skin care rub down AND massage! It was so relaxing and my skin feels amazingly soft! I had individual lash extensions already on, so Tia just filled in some gaps with some cluster lashes, and I absolutely love them! She was quick, clean, professional, price point is great, and she is very personable! I will definitely be going back

Do not get your eyebrows threaded here. I've been coming here for a year and it's gotten worse…read moreevery time. Last time she messed up I got a free eyebrow coupon. I came in today after letting my eyebrows grow out for 2 months to have a fresh canvas and she destroyed them in 30 seconds. She rushed thru the threading as fast as possible and handed me the mirror. I couldn't believe what she just did to my eyebrows. I never should've given her another chance. She didn't trim them or give them a shape. She missed hairs. There's chunks missing. She can't even pretend to fix that and asking if I want to tint, really? She should be embarrassed as a professional.

Hailey is fantastic! She uses great wax and her technique is impeccable, because of that I don't…read morespend more than 15 minutes on my visit. Nobody wants a long wax experience, because that means more time for pain and irritation, and Hailey is fantastic at avoiding all that. Plus she keeps the conversation flowing, so before you know it she's all done. Her studio is small and clean, currently located inside Sola salon, which is a very convenient location, with plenty of shopping options around. She also setup a very efficient website for booking appointments, which sends reminders as well. In all, she's setup a great small business for her customers and I wish her success.

Hailey is a gem!!! So much so, I almost don't want to leave a review to keep her all to myself. BUT…read moreshe deserves to be recognized for her attention to detail, precision in waxing all of the things, the fact there is little to no pain (Even after waiting months before seeing her again!), And no break outs! I have very coarse hair normally, and she handles it with ease!!!!1000% recommend her and her services!

Great pedicure, pd extra for foot massage- excellent. Will definitely return. Received a 10%…read morediscount by text, made my decision to go there easier!

First time here...I was very impressed!!! One of the best mani/pedis I've ever had!!! Im from out…read moreof town, found this place based on reviews...so glad I did!!! The shop was very clean and the staff were friendly!! When I'm back in Madison, I will plan to go in again!!