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    The Vault Bicycle Shop

    4.8 (113 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Response time

    1 day

    Response rate

    85%

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    Hon M.

    This is my local bicycle shop they are small they are busy they have a good selection they provide excellent customer service I am thankful they are close to my home... and all his mechanics have many years of experience in the industry they will take care of you. They are well worth the money. A+

    Kristoffher G.

    Honestly my first and favorite local bike shop here in the NW part of Las Vegas! They may seem to specialize in BMX, but honestly they are knowledgable and welcoming to all kind of cycling! I always feel welcomed, and never feel out of place when I am there! The whole staff, Teag, Chris, Will, and Mike, no matter who it is, they got you covered, I stand by this!

    10/10 service- put motorcycle tires on my e-bike 20x4.0 wheel

    10/10 amazing service. Went to 3 different shops and all said they couldn't brought my bike here and they got it done. Well knowledgeable guys, very amazing customer service. Finished my order with amazing time, definitely worth the trip and recommending all my friends to go there.

    Patty G.

    I was looking for a place to get two bikes fixed up , they had flat tires and brake issues. I found a few places around my area, but I chose to go with this one. I'm really glad I did- they did a great job at communicating what needed to be done and when it was completed. Made me feel very comfortable. I would definitely go back when I need any bike service.

    Mike N.

    I had a great experience here. The staff was great. Their pricing was reasonable They were clear about the part that they had to order and my repair & tune up were both completed in a reasonable timeframe!

    Before they worked magic on it

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    5 months ago

    They have always done good by me. Have taken multiple bikes in there for repair and work. Always fair pricing and friendly people

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    10 months ago

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    Mike S.

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    6 months ago

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    2 months ago

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    1 year ago

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    6 months ago

    Bought a set of brakes. Instead of just fulfilling the order, they canceled it and jacked up the price.

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    Mike S.

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    1 year ago

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    2 years ago

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    1 year ago

    Always OUTSTANDING SERVICE and my number 1 bike shop. Super friendly staff there a cup above the rest.

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    2 years ago

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    2 years ago

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    Mike S.

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    3 years ago

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    3 years ago

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    Mike S.

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    2 years ago

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    2 years ago

    Really friendly guys and helped me dial in a bike purchase for my son. Bike was built and ready for me on pickup. Highly recommend.

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    3 years ago

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    Mike S.

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    2 years ago

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    2 years ago

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    3 years ago

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    Mike S.

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    3 years ago

    Very friendly, and gave me some insight into local places to ride being new to the area

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    Mike S.

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    2 years ago

    Friendly, fast, and professional service. Cody was awesome! He did a great job working on my road bike.

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    2 years ago

    Great store, cool staff and upfront on pricing and options. Good followups and great overall job

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    3 years ago

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    4 years ago

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    3 years ago

    These guys are so knowledgeable and gave my new electric bike a great maintenance work. It rides wonderful now!!

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    Mike S.

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    5 years ago

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    6 years ago

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    9 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    3 years ago

    These guys are always pros. They a lil overbooked and busy but that means they doing good work. Highly recommend

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    Page 1 of 3

    Ask the Community - The Vault Bicycle Shop

    Review Highlights - The Vault Bicycle Shop

    Amazing, I met the Mike and Chris while looking around and ended up talking vintage BMX bikes with both of them.

    Mentioned in 15 reviews

    Read more highlights

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    Swanny’s Cycles

    Swanny’s Cycles

    4.8
    (101 reviews)

    Honestly, this was one of the best purchasing experiences I've ever had…read more I found the exact bike I wanted through the Specialized site and it came up as available at Swanny's. I'm in LA but figured I'd call to see if it was any cheaper than my local shop. They informed me that because they were shipping from Nevada to LA there wasn't any sales tax (10.5%) and they would throw a little love on top. They sent an invoice and I paid it. A day later it was shipped out and the next morning my bike arrived. The turn around was shockingly fast. Something did go wrong though. A helmet I ordered was damaged in shipment AND THEY SAID "KEEP IT, WE'LL GET ANOTHER ONE SENT OUT!!" I'm floored with the easy purchase, no hassle pricing, and especially the customer service. I don't think I'll ever buy a bike from another shop. The 5 star rating they have with hundreds of reviews isn't bullshit and is well earned. Much love to the ownership and team hear. Truly a top tier shop.

    Prior to coming to this shop, I had been gifted a bike but knew very little about bicycles since…read morethe last time I rode one was over a decade ago. I initially went to REI feeling completely lost and unsure of what I needed. After walking around for about 10 minutes without being acknowledged, I decided to leave and I'm glad I did because I found this shop instead. As soon as I walked in, I was greeted right away. Zabi took the time to look over my bike and made helpful recommendations on what I needed to get it road-ready again. At no point did I feel pressured into buying anything. Instead, he made sure I felt comfortable and understood my options. The customer service was outstanding, not only from him but from everyone else in the shop as well. Even if larger corporate stores are running sales, I would much rather drive here and support a business where customers are genuinely welcomed and cared for. Overall, this is an excellent shop with knowledgeable staff, great customer service, and a team that truly cares about its customers.

    REI

    REI

    4.0
    (227 reviews)
    $$$

    REI is the abbreviation for Recreational Equipment Inc. It is prounouced as it spells in its…read moreindividual letters, R E I. My daughters and I came to this location in Las Vegas to look for toe socks. What we found was more than toe socks. Each section is managed by super amazing staff who are educated and knowledgeable on the various products. Everyone we met was so friendly and nice. They shared the stories of their adventures. We had wonderful conversations and connected superbly. Shout out to the staff members who helped us find what we needed. Thank you All for your insightful expertise and above and beyond service. YOU ALL ROCK! Josh on toe socks Cat on athletic shoes Mike on shell jackets Jeremy (aka J) on register Besides the toe socks, I also got a gorgeous red shell jacket for myself. So cool! I signed up to be a lifetime member for a one-time cost of $30. They are running a promotion. I received a $30 bonus card to spend at store or online so it's a wash. Thank you REI!! Now let us all inspire and equip one another to get outside. REI has what you need to make it all possible from outdoor gear to foot wear to equipment and so much more. Become a member at REI and go shopping! Btw, free shipping for any online purchase.

    I went in today to exchange a backpack I bought online that didn't fit well for something that…read morewould work better. Rachel measured me, helped me find the perfect fit, adjusted and added weight to the bag. Rachel was also informative on helping me find a day pack. Great experience. Thanks again.

    Giant Las Vegas

    Giant Las Vegas

    4.5
    (104 reviews)
    $$

    Nothing brings you face to face with mortality than seeing your young children and wonder how long…read moreyou'll be around to see them graduate or marry. With our son being baptized last weekend, followed by 'real talk' with your medical specialist about the consequences of poor decisions, buffets and late nights all catching up after years of sedentary lifestyle, something needed to change. So I got a bike. The last time I used a bike regularly was in the 80's where my Tuffy took me miles away from home. And the desperate race to get home before dark and my father's whupping. I did my usual research, comparing and investigating different brands, different styles of bikes and their uses. I already had my heart set on a cyclocross or gravel bike. My buddy Gruber had a Surly that he rode 22 miles both ways to work in the dead of a Chicago winter from our apartment downtown. That sold me on the practical use of a bike that could take it under adverse conditions. I had actually looked for the right bike since. But I couldn't part ways with $3-5k on a Specialized or Trek. That was an expense I usually spared for firearms - truth talk. After my doctors appointment I made a call to the one closest to home. Giant on Blue Diamond. Spoke with Hanna and told her what I was looking for. She mentioned a couple of different models that fit the bill but what caught my attention was that one model was nearly $550 off the full price but it was the last model on the show floor. I gave it 2 weeks. And then 2 nights in a row I wake up with GI pain that kept me awake all night. I swung to the store when they opened and Pat and Hanna showed me some really cool features - 1. It was my size, 2. The tires were tubeless so there was no need to fill the tires with air - better for running over pointy things and keep on rolling, and 3. A brake system based on hydraulics. I was out of excuses. I bought it before anyone else could snap it up. Pat adjusted everything and Hanna shaved some of the seat stem after measuring - while cautioning me on the expectations and finer points of bicycling. Bottom line, I highly recommend! They're knowledgeable without being pretentious. Informative without being pushy or upselling at every opportunity. Both of them advising to spend on higher end items until I was properly broken in. Go here and ask for Pat and Hanna!

    10/10 Bike Shop. I came in with a flat tire and honestly, as someone who's still pretty new to…read moremountain biking, I wasn't sure what to expect. From the second I walked in, the team made me feel completely welcome -- no ego, no judgment, just genuine help. They didn't just fix my tire, they actually helped me understand the sport a little better. That meant a lot. When you're a beginner, that kind of patience and education builds confidence. Hannah especially was incredible -- her speed changing my tire was unreal. I was in and out in less than 20 minutes. Efficient, professional, and still super kind the entire time. What really stood out to me is that I don't even ride a Giant bike (yet), and they still treated me like I was family. That says everything about the culture of this shop. Because of how well I was treated, my next bike will absolutely be a Giant -- and I'll be coming here for life. Highly recommend.

    The Vault Bicycle Shop - bike_repair_maintenance - Updated July 2026

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