Well they have helped a couple times with grandsons bikes. He is very picky but also likes to be treated well. The people working here treat you well and know what they are doing. I do recommend this place. read more

My bike was damaged while it was inside this store, and what happened afterward was even more disappointing. Management took a complete lack of accountability and they were extremely rude and unprofessional. I was left to deal with the consequence of something that happened in their store. I strongly recommend not buying a bike from this store. read more

Rare 1982 Skyway TA. I brought in the parts and the put it together. 2nd 1980's Bmx they helped me with. Excellent work and fair price. Now I have a 3rd bmx bike I need there help with. :) read more

The Vault Bicycle Shop - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

Mike and his team at The Vault helped me put my bike together, they love bikes as much as I do. The shop has quality items for sale and sweet old school bikes on display. They adjusted my brakes, installed wires and pads, adjusted my gyro, extended chain, tensioner, lubed bike, put on all my new decals in the original locations, among a few other things. The bike looks and feels great. They're super friendly and approachable, not to mention knowledgeable, I highly recommend this one stop shop. read more

The Vault Bicycle Shop - Bike at shop - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

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Been to a few bike places in the neighborhood. This one is like walking back into your childhood. Bikes I haven't seen since the 70's. Mike is great and found my lady the perfect bike at a good price. Will absolutely take our bikes back for tune ups. Great shop. read more

They have always done good by me. Have taken multiple bikes in there for repair and work. Always fair pricing and friendly people

This is my local bicycle shop they are small they are busy they have a good selection they provide excellent customer service I am thankful they are close to my home... and all his mechanics have many years of experience in the industry they will take care of you. They are well worth the money. A+ read more

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I saw an e-bike on sale online. These guy's honored the online sale price, ordered it for me, it came in super quick, they put it together and even helped me load it into my truck! Super happy and would recommend this place if you need a bike! read more

Bought a set of brakes. Instead of just fulfilling the order, they canceled it and jacked up the price.

Honestly my first and favorite local bike shop here in the NW part of Las Vegas! They may seem to specialize in BMX, but honestly they are knowledgable and welcoming to all kind of cycling! I always feel welcomed, and never feel out of place when I am there! The whole staff, Teag, Chris, Will, and Mike, no matter who it is, they got you covered, I stand by this! read more

The Vault Bicycle Shop - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

I was looking for a place to get two bikes fixed up , they had flat tires and brake issues. I found a few places around my area, but I chose to go with this one. I'm really glad I did- they did a great job at communicating what needed to be done and when it was completed. Made me feel very comfortable. I would definitely go back when I need any bike service. read more

The Vault Bicycle Shop - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

Always OUTSTANDING SERVICE and my number 1 bike shop. Super friendly staff there a cup above the rest.

Will has been really helpful getting my bike fixed and figuring out what we would be the most affordable. Thanks guys. Turns out I got the bike back. It didn't work , tire wouldn't even spin, and then after arguing with the owner I get this message saying "You never even gave us the opportunity to respond professionally before letting emotion get the better of you and making a post. I am not trying to impress you with my responses, just trying to guarantee our work, like I would with any other customer." At least he admits he's not trying to impress anyone. Well. Bummer. Update. I went to get it fixed and they were really cool about it so I'm going back to five stars. Everyone makes a mistake here and there. No harm no foul. read more

I had a great experience here. The staff was great. Their pricing was reasonable They were clear about the part that they had to order and my repair & tune up were both completed in a reasonable timeframe! read more

The Vault Bicycle Shop - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

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Awesome dudes that work there! Super informative and helpful. Great customer service. Got my bike worked on for a very affordable price. Works like a charm now! Shop is super cool as well. They have a mini bike museum! So go check them out. Thanks Vault Bicycle shop! read more

10/10 amazing service. Went to 3 different shops and all said they couldn't brought my bike here and they got it done. Well knowledgeable guys, very amazing customer service. Finished my order with amazing time, definitely worth the trip and recommending all my friends to go there. read more

The Vault Bicycle Shop - 10/10 service- put motorcycle tires on my e-bike 20x4.0 wheel - Bike Repair/Maintenance Near Me - Las Vegas, Nevada

The Bike Vault is a great place to take your bike for repairs. They are fast reliable and dependable. Customer service is A1. The guys there are respectable and courteous. I would recommend them to anyone. Thanks guys for the help. read more

Really friendly guys and helped me dial in a bike purchase for my son. Bike was built and ready for me on pickup. Highly recommend.

Best bike shop in town hands down. Living in the valley for 25+ years, I've been to just about every bike shop in town. This is the best of the best, elite customer service, elite bicycle knowledge. Mike and his crew are top of the line when answering any bike related questions. Their pricing is solid and affordable. I brought in a bicycle frame I planned on building as a gift for my dad. Not completely back to original state but close to it. Mike went above and beyond restoring it. In a sense, bicycles are an art form, which require passion and talent. The Vault is unmatched, I highly recommend this store. read more

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Cool spot. I went in, and was greeted immediately. I had some questions about components and sizing, and the guy that helped me stopped what he was working on and helped me out. He even installed a crown race on my forks! Thank You. read more

Quick response to question. Offered additional information, very helpful. Hope to use their services in the near future. read more

I went there asking to buy a new bike and they didn't have that brand yet they said they were a dealer. No one called me back and I ended up going to another bike store to buy a new bike. read more

Very friendly, and gave me some insight into local places to ride being new to the area

Great store, cool staff and upfront on pricing and options. Good followups and great overall job

Great customer service and great prices and so knowledgeable they even helped me load my bike up into my car everybody that works there is so friendly and helpful thank you guys again read more

Service is outstanding. They cleaned and rebuilt my bike, and it's never been better. Thanks guys , we'll done with excellent customer service ! read more

Friendly, fast, and professional service. Cody was awesome! He did a great job working on my road bike.

These guys are so knowledgeable and gave my new electric bike a great maintenance work. It rides wonderful now!!

Great support and great prices on bikes... Fast services and some the best bikes to touch Vegas pavement... read more

I have 7 children and have bought all my bikes from this store. I have been going here for years for purchases and repairs and have never had a bad experience. Mike and everyone else have been awesome. I Highly recommend them. read more

Fantastic Northwest Las Vegas bicycle shop. In fact...it is worth the drive outside of that area if you are looking for reliable service, professionalism, and a friendly atmosphere. Been here three times in the past month for tire related issues/preventative maintenance. These guys did a great job with the maintenance package, and I thought it was reasonably priced. Went back twice more due to inner tube issues, and they were kind enough to waive the charge because of a defective tube. They even went a step further and replaced the inner rim tape to help prevent further issues. Bottom line...I'll return for all my bicycle related needs. read more

I have been getting more and more into biking which initially started because the doctor says I need more exercise. Now I love biking and wanted to get something better than the cheapy Walmart bikes. I called a few shops in town. Called Mike and he was the first person to offer a test ride when he gets his new shipment of bikes in. Other places I went to didn't want me riding their bikes, or just didn't care. Mike and his team have been EXTREMELY helpful and was willing to answer all my questions. If you want a place that is helpful and not trying to upsell you on things you don't need, THIS IS THE PLACE FOR YOU. I love my bike, I'm planning on coming back to upgrade my wife's bike and hopefully next year have enough to invest in a decent road bike. My sister shops at a different bike shop, but after the customer service they offer here she clearly can see it's night and day and is planning to be a regular for services. Thank you Mike, you run an awesome operation here. read more

The Vault is a trendy neighborhood bike shop, and the staff is ultra helpful and attentive which makes for an enjoyable shopping experience. Their selection of bikes is good for their small footprint. We visited this shop originally when the opened and didn't have the extra money to purchase two bikes at that time. They do not sell the cheap bikes that you will find at major retailers. Instead, they step it up a notch and will offer you a customized approach to finding a bike that suits your needs. This summer, we decided it was time to purchase a set of wheels so we can enjoy biking outdoors in the cooler fall/spring temperatures. We walked in just looking to browse and fell in love the Haro bikes. From the inside out, you can tell you that the Haro bikes are built to a high standard. After discussing our budget and goals, we decided that the Haro bikes were the right fit for us. I purchased last years floor model and received a fair discount on the bike (SCORE). My husband, being the tall giant that he is, ordered a new model from the catalog. All in all, the owner and employee that helped us were approachable and trustworthy. You can tell they love what they do and they love the sport of cycling - and everything that comes with the cycling lifestyle. We were happy to shop local for this purchase. We've been out a handful of times and cannot wait to enjoy them more often this winter and spring! read more

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Great friendly and knowledgeable staff. Good selection of various genres of cycling and accessories. Looking forward to this year's show. read more

This is the bike shop to visit for anything bicycle related. I've bought from this shop and all the employees are amazing and very knowledgeable. Their service is also on point and doesn't disappoint! read more

I bought my son a $400 BMX bike for Xmas from this shop. They assembled it, never noticed a huge dent and scratch on the frame and didn't put the pegs on. We accepted it the way it was after they offered to send it back when I found the dent. A child can't wait for his bike so we left. I attempted to put the pegs on myself and messed it up. Brought it back and they charged my labor for a simple fix. They could've just put the pegs on to begin with. So now they swindled almost $25 outta me for labor. Slimy move read more

I brought my new bike after assembling it and needed some help adjusting the brakes, as I'm not familiar with disc brakes. Was able to drop the new ride off and get her back in a couple days, feeling 10 times better. No upsells, no extra services pushed on to me. Just got what was needed and it was done right. Good customer service and cool vibes at this shop. This was my first time there and will be back in the future. read more

I had an e-trike with a rear tire problem. I couldn't ride the bike, so Chris picked it up, fixed it and returned it the same day. I couldn't be happier. Five star service!! read more

amazing service at this place. they took the time fitting our bikes. called us 2 days later bikes were tuned up and ready to go. it is nice to know that there are still places were you get treated with superb customer service. I highly recommend this place for all your bicycle needs. read more

This is a great group of people! My husband and I took our son to find a bike for his birthday, he was in between sizes so it was a bit harder to find what we needed. We really wanted to go home with one that day. Chris went above and beyond to help my husband and I find a bmx bike that would work for our son. He even had it built the same day. Thank you to Chris and his team for making my sons day and of course for being so helpful with the whole process. We really appreciate your patience and knowledge. read more