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    The Vault Bicycle Shop

    4.8 (113 reviews)
    Closed 11:00 am - 5:00 pm
    Updated 2 months ago

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    Response time

    1 day

    Response rate

    100%

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    Hon M.

    This is my local bicycle shop they are small they are busy they have a good selection they provide excellent customer service I am thankful they are close to my home... and all his mechanics have many years of experience in the industry they will take care of you. They are well worth the money. A+

    Kristoffher G.

    Honestly my first and favorite local bike shop here in the NW part of Las Vegas! They may seem to specialize in BMX, but honestly they are knowledgable and welcoming to all kind of cycling! I always feel welcomed, and never feel out of place when I am there! The whole staff, Teag, Chris, Will, and Mike, no matter who it is, they got you covered, I stand by this!

    10/10 service- put motorcycle tires on my e-bike 20x4.0 wheel

    10/10 amazing service. Went to 3 different shops and all said they couldn't brought my bike here and they got it done. Well knowledgeable guys, very amazing customer service. Finished my order with amazing time, definitely worth the trip and recommending all my friends to go there.

    Patty G.

    I was looking for a place to get two bikes fixed up , they had flat tires and brake issues. I found a few places around my area, but I chose to go with this one. I'm really glad I did- they did a great job at communicating what needed to be done and when it was completed. Made me feel very comfortable. I would definitely go back when I need any bike service.

    Mike N.

    I had a great experience here. The staff was great. Their pricing was reasonable They were clear about the part that they had to order and my repair & tune up were both completed in a reasonable timeframe!

    Before they worked magic on it

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    4 months ago

    They have always done good by me. Have taken multiple bikes in there for repair and work. Always fair pricing and friendly people

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    10 months ago

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    Mike S.

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    5 months ago

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    1 month ago

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    1 year ago

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    5 months ago

    Bought a set of brakes. Instead of just fulfilling the order, they canceled it and jacked up the price.

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    Mike S.

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    1 year ago

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    2 years ago

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    1 year ago

    Always OUTSTANDING SERVICE and my number 1 bike shop. Super friendly staff there a cup above the rest.

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    2 years ago

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    2 years ago

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    Mike S.

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    3 years ago

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    3 years ago

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    Mike S.

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    2 years ago

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    2 years ago

    Really friendly guys and helped me dial in a bike purchase for my son. Bike was built and ready for me on pickup. Highly recommend.

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    3 years ago

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    Mike S.

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    2 years ago

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    2 years ago

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    3 years ago

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    Mike S.

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    3 years ago

    Very friendly, and gave me some insight into local places to ride being new to the area

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    Mike S.

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    2 years ago

    Friendly, fast, and professional service. Cody was awesome! He did a great job working on my road bike.

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    2 years ago

    Great store, cool staff and upfront on pricing and options. Good followups and great overall job

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    3 years ago

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    4 years ago

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    3 years ago

    These guys are so knowledgeable and gave my new electric bike a great maintenance work. It rides wonderful now!!

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    Mike S.

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    5 years ago

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    6 years ago

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    9 years ago

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    3 years ago

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    Mike S.

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    6 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    3 years ago

    These guys are always pros. They a lil overbooked and busy but that means they doing good work. Highly recommend

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    Page 1 of 3

    Ask the Community - The Vault Bicycle Shop

    Review Highlights - The Vault Bicycle Shop

    Amazing, I met the Mike and Chris while looking around and ended up talking vintage BMX bikes with both of them.

    Mentioned in 14 reviews

    Read more highlights

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    Easily accessible from the parking garage. Friendly and helpful staff, clean facilty and a grest…read moresale section. I picked up some unique casual shoes for less than $80. Appreciate the salesman who helped me.

    I purchased two leather jackets (Schott and John Varvatos) online, and unfortunately neither fit…read more When I went to return them at the store, the experience was extremely disappointing. Because the original credit card I used had been closed, I was told I would only be issued a gift card. What was frustrating, however, was the inconsistency in how this was handled. The manager initially told me she needed to get authorization, and I waited approximately 10 minutes for a return call--only to be told a gift card was the only option. When I asked to escalate the matter, two additional staff members came over. One of them was notably rude, while the other, James, was more professional and apologetic. I was told this was standard store policy, which raised a simple question: if this is truly a fixed policy, why was authorization needed in the first place? The situation felt inconsistent and, frankly, left me questioning whether customers are being treated equally. I've been a loyal Nordstrom customer for over 30 years and have never experienced this level of service. Nordstrom has long been known for its exceptional customer care, which makes this experience particularly disappointing. I sincerely hope this is an isolated issue at this location and that steps are taken to ensure the level of service aligns with the company's longstanding reputation.

    The Vault Bicycle Shop - bike_repair_maintenance - Updated July 2026

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