Becky is a brusque, opinionated salesman in the business of selling unusual in-stock frames. Her Wizard of Oz sales technique involves bringing frames from behind the scenes and convincing the client one is absolutely PERFECT for him/her. When I expressed concern that my vision was worse upon putting on the new glasses, I was advised that if the situation didn't improve after 2 weeks of constant wear, I should return to my ophthalmologist to get a new prescription. My 'corrected' vision did not improve, my ophthalmologist confirmed the original Rx and I'm stuck with $1300 glasses because that's the price I'll pay to avoid dealing with this business again. read more

I see a lot of negative reviews. I went to The View because l needed good glasses with good lenses. I'm blind in one eye and protecting the vision in my other eye is vital to me. I went with a friend who warned me l might not like Becky (the owner) because she is opinionated and brusque. Well, Becky is brusque and opinionated, but I also found her to be kind, warm, and very knowledgeable. I told Becky l didn't like round glasses. She insisted they were right for my face. Try THESE, she said. I did. And l loved them. She explained why l liked them when l never liked any other round glasses. She spent over an hour with me and I learned a lot. She won't sell you glasses if she doesn't think they're right for you. The lenses she put in the frames l bought are far superior to those in my previous glasses. She takes her reputation seriously. She sells high quality glasses that are expensive, but for me, they're worth it. I'm not rich and I compromise on other things, but not my vision. Go to the View with an open mind. Becky is a treasure and her glasses are gorgeous, fit perfectly, and come with high quality lenses. I won't go anywhere else. read more

Becky is a magician when it comes to picking out the perfect frames, not to mention she laughs at ALL my stupid jokes and makes me look smarter and hipper with every pair I have ever purchased. read more

Becky, Marti and Joe are absolutely fantastic. The View on Elm offers unparalleled service and a selection of frames that you cannot find anywhere else. Becky takes care of you like you are family and makes sure you look great! Every day, I have at least two people ask me where I got my glasses and I tell them all, "They are Becky glasses. You have got to go see her!" I am a customer for life. read more

I haven't written a review for a long time because I hardly get out, but this was just too much. I first went by this shop when I began thinking about new frames for my glasses. Their page didn't say that you needed an appt., but when we got there we weren't allowed to go in. We were told that it was because they suffered some losses due to public demonstrations that got out of hand. Okay, I get that. They also told me that I could not get an appointment unless I brought in a new prescription, which I found odd. So I finally saw my eye doc, got a Rx and made an appointment. When I got there, they had to unlock the door to let me in. We're talking eyeglass frames here, not diamonds or fine art. When we went in, there were very few frames in sight. I had to explain what I wanted and the woman went back and brought out a small tray. As I made eliminations, she'd bring out another tray. I was never allowed to see anything that she had not chosen FOR me. That being said, there were some frames that I really liked. I knew the prices were going to be on the high side because I've bought luxury frames before. I told her that at the price she was quoting, I would buy the frames and get the lenses later. That's when the bomb dropped. I was not allowed to buy the frames without the lenses! And that will be another $600, please. Okay, I'm old. I've been wearing prescription glasses for over 40 years and I've never heard anything like this nor have I paid that kind of price for lenses. So I asked her why they had to be done there. She said that they didn't want "just anyone" putting lenses in "their" frames because it might be done wrong and that they sold ONLY "high end" frames and would allow ONLY "high end" lenses in "their" frames. I thought that once I paid for them, they were mine, but apparently not. Seriously? In all of Greensboro, there is not one optician qualified to make a lens good enough for their frames? I'm also apparently not smart enough to make an informed choice of a qualified eye lab. It had taken us an hour of travel time and an hour of appointment time. That little fact should have been presented when I called for the appointment! My afternoon was shot and so was my mood. Also, you cannot take any pictures while you're there. So, if I hadn't had my family with me, I wouldn't have been able to get their opinions on what they thought looked good. Why? I'm going out on a limb and saying that they don't want you going home and finding them cheaper elsewhere. I did send them a note asking about the designers and prices I had looked at. They wrote back immediately and told me that they would get back to me yesterday. Not a word has come since. So I went to Charlotte today and got a great pair of luxury frames from one of the same designers for significantly less and I can get the lenses anywhere I want. Ironically, when they asked me why I drove all the way to Charlotte and I told them the story, they had heard it many times before. Apparently The View on Elm has quite the reputation for narcissism and poor service. read more

Becky and her team are by far the best in the business of high-end eyewear and customer service. I recently had an urgent last minute need, and she jumped through every hoop to fulfill and satisfy my request. I've been a customer from the beginning and would never consider going anywhere else in the area. You get what you pay for and they are worth every single dollar! read more

I've been a loyal customer since 2014 and I cant say enough about how much I love this place!! The curated selection of unique frames is unmatched anywhere in this area. They know what looks good on you, what frames bring out your personality, suit your face shape. I trust their opinion and they've never steered me wrong. I get tons of compliments on my glasses and I always recommend The View on Elm to anyone that asks where I get my glasses. Becky and Marty are incredibly knowledgeable, patient and just wonderful to work with. If you want a personalized experience, glasses that capture your individuality, and unparalleled service, please check them out. read more

Almost cannot contain my excitement. Picking up my fifth pair of sunglasses from Becky and her amazing team on Tuesday. Unbelievable selection of "eye candy" and true professionals at the helm. When you are in the market for the perfect pair of glasses, The View On Elm, is a must. Fashionable, top quality and great team!!!!! read more

The very top of all possible eyewear venues! I love this establishment! I've been a customer for years, and that is including having lived in other states... this shop can not be beat! From the staff, to the diversity in stock, to the customer service, to the sheer depth of knowledge, I am never anything less than 100% pleased. The collection of frames ranges from pieces which any size head/nose combination could require to such an extensive selection of style options... wow! Plus, with the suggestions of the well trained staff, it will be hard to fail to find an amzing pair of frames. They really know their stuff. Free parking nearby, a great bonus! Super shop, they source internationally, I highly recommend it. read more

For those hard-to-find eyeglasses, the View on Elm IS the place. The View carries boutique brands exclusively ; there are no shoddy, Chinese-made "designer" frames here! The selection is amazing: Alain Mikli, Etnia Barcelona, Face a Face, Freudenhaus, ic! berlin, J.F. Rey, Kazuo Kawasaki, SALT, and others. Along with the excellent selection, the shop features beautiful artwork and very comfortable surroundings while making your eye-wear selection. As one would expect, the View dispenses only high-end lenses (Crizal Sapphire UV) for its frames. While the prices are high, you get what you pay for; the View's pricing is similar to comparable shops in other cities. I was assisted by Deb, an optician, who was both pleasant and knowledgeable. While I already knew what I wanted, she offered me several dozen (literally) other options to try. It was fun to try on different looks without being pressured to buy or led to a particular frame. I stuck to my original choice - ic! berlin "greg" - and couldn't be happier! I'm enthusiastic to recommend the View on Elm to friends, family, and my fellow Yelpers! read more

For the life of me I cannot believe this place is in business? The guy I talked Brooks Ritezel, couldn't explain why they no longer carried Oliver Peoples, he said they didn't carry other very high end frames I asked about, but was so incredibly rude it was unbelievable. He talked over me. Until I set him straight. He answered questions by saying "nope" quite often, with no explanation. I asked him if he had eyeglasses with the wood engraved and he said yes, but they were very expensive. I said expensive is relative to the person buying the product and since I know these other brands, I am pretty confident you can't stun me. He didn't, $2,200. I knew it was total bs because he didn't know the name of the manufacturer of the frame, nor could he tell me the type of wood used. His response was they are from California. As if that matters? I certainly hope the owner, Becky a total nobody, responds but I couldn't imagine an explanation that would explain my experience. I asked him from the other reviews that he had a dress code, was that part true? He said yea? So I said well I was going to wear flip flops and a T-shirt to his store, would he let me inside and speak to me as he is on the phone and he said "yep". I am looking forward to being there when this place goes out of business. I'd give it less than 6 months. Unless they are just using the store to take a loss. Personally I'd like to meet this guy and belittle the shit out of him but, when the doors close, it will be a midnight move. I can't imagine having to deal with this jackass after the sale, if there was an issue. I refuse to let you spend $1.00 here. This store has the worst customer service I have ever experienced first hand. The guy Brooks Ritezel, I spoke to, like Trump said about Mitt, can get on his knees. And Yelp, if you remove my review I will continue to put a different one up every single day and possibly several press releases regarding your inability to allow real reviews to be read by the public. read more

I must say I appreciate good service, humility and value. You will "NOT" find any of that at this place. I was prepared to purchase some stylish frames and appropriate lenses from this retailer that claims to "NOT" fit into the crowd with other eyewear stores. They are right as I wouldn't shop there if it were the last eyewear store in NC. Rude, pretentious and just plain arrogant. My girlfriend wanted to see what I was interested in so I FaceTimed her privately while I was selecting my eyewear. The owner, I assumed it was Becky told my family while I stepped away that my actions were based on my insecurity. Once again...WOW. I have been in the footwear business for 43 years and it all started at Friendly Shopping Center in Greensboro. The attitude that these people reflect needs to be transplanted in NYC...oh wait, people in NY are far nicer. Good luck with "THE VIEW"....in my rear mirror! read more

Where to begin? Investing in Greensboro over 10 years ago with a unique big city feel store in the heart of Downtown, Becky, Marti and team always direct me toward amazing glasses with the best lenses around. Great a range of price point and style, you can't go wrong! Small town feel with big city style! If you haven't gone you're missing out. read more

Incredibly special shop in the center of downtown Greensboro. Started shopping with Becky when everyone I complimented on their glasses said they bought them from her. She has an incredible talent for knowing what looks good on each individual. The whole staff including Becky make you feel like you are a part of their family. Incredible customer service and the best selection of frames. Worth every penny! read more

Beautiful selection of the most expensive glasses on the planet. The staff know exactly what to suggest and understands the complexities of the right glasses for your face and your eyes. That being said, did I mention they are expensive? read more

I love my new glasses! They are absolutely worth the time and money invested. Thanks Becky.

My husband and I went to View on Elm on a recommendation from a very stylish friend of ours. We live in Roanoke, VA and the selection of frames here is limited. We went in 'blind' (pun intended) not really knowing what to expect. First Brooks greeted us and then introduced us to Becky who promptly let me know she would never had put me in a pair of glasses with a keyhole bridge. So that was our start. I bristled just a bit, as I'm not used to being slightly insulted upon first introduction. Well, let me just say this woman knows of what she speaks. She has an amazing sense of what will look good on your face and takes you slowly, step by step out of your comfort zone, into a choice that looks amazing on you. Even my husband, who is kind of a 'steady as you go New England' guy chose something incredibly stylish with a high design element that looks fantastic with his high cheekbones. By the end of our afternoon there, we had a) both ordered amazing glasses which I can't wait to receive and b) more importantly, laughed, cried, hugged and fell in complete adoration of Becky. I just wished she lived closer. What a gem of a human being! read more

Weirdly, constantly passive aggressive the whole time. I felt really confused by why the woman there would treat me so unkindly. I almost bought a pair of glasses I liked. Decided I'd rather drive further to similar high end shop in Winston Salem, even L'optique all the way in Asheville. I just don't think it's worth the treatment. read more

The snobby curt service almost made me walk out. At first I thought it was me, but then I read the other reviews. I'm scheduled to return next week (I forgot my prescription), so I'll update this. If Becky wasn't the only game in town, I'd never return. read more

Unbelievably snotty "service". Four of us took the time to drive from out of town to check out the shop as we'd heard it had terrific inventory. We were excited to see such a lovely selection of frames, and one of us was seriously shopping to purchase, if not today then soon. We were well dressed and polite and enthusiastic. The owner is so condescending and she and other fitter just sometimes downright rude! read more

If you are a complete snob with seriously pretentious ways, then this is the place for you. If you have the money to invest in terrific eyewear and understand that the final call is yours and not the designer, optician or salesperson, then this place is not for you. From the beginning, Becky attempted to be the only one in the room that knew anything and only brought out glasses that she picked citing that they had been robbed before and could not allow us to see numerous frames at once. Additionally, she pushed the frames that she had designed as the best and most stylish. When she saw that I was not picking up what she was putting down, she tried very hard to RE-engage me - uh, not happening sweetie! My sister continued with her and was much more willing to look over her insults and snobbery. When it is my money, I decide and no bully optician like Becky will will change that. I went on to have a phenomenal experience and bought 2 very terrific pairs of glasses that were perfectly fit to my face and I love them because I chose them. read more

Although they didn't carry the brand of eyeglasses I needed repaired, they tried their best and were very friendly. I expected it to be a somewhat stuffy atmosphere based on what I had heard about the place but that was not the case at all. Very helpful and I will definitely keep them in mind in the future. read more

I love this shop!!! They have the most unusual glasses collection I have ever seen. Their selection of atypical eyewear is elaborate. In addition to a vast selection Becky has an uncanny ability to help you with eyewear that fits your face, coloring, and personality. I can't imagine anyone else ever being able to fit me with a more perfect selection of glasses to choose from. read more

Absolutely aweful! As a first time customer eager to purchase 2 pairs of frames that I identified on their website I was totally shocked by the rude welcome at the door from the burgandy haired razor cut employee plus one. As the door clearly states to ring bell for entry the lady approached the door pointing and mouthing words from the inside that I could not understand. She and her coworker proceeded to open the door and ask me what does the sign say. I read it and she said what else. When I continued she came out of the door and began to point at another hand written sign that said to pull handle. For some reason I began to explain which letters I was reading she abruptly cut me off reading and pointing at the other sign. As a customer who came to specifically spend money on two pairs of designer glasses I was completely caught off guard by the fact that I am being humiliated and belittled by the employee prior to even making it in the door! When I finally realized that I am debating with someone about why they should let me in their business to spend hundreds of my earned dollars; I dropped my jaw, said nevermind, and proceeded to turn around to cross the street. Only then did she grab my arm and say common don't be that way your so cute.... I said have a nice day and walked to my car. As I sat in my car in shock I initially thought it was due to the fact that as an African-American woman I didn't appear to fit their normal customer profile. However after replaying the incident over and over in my mind I don't quite think it was racially motivated so much at all. I genuinely believe that she was just a rude and obnoxious person that could not resist the urge to be sarcastic/anal even if it risked losing a new customer. I am grateful it happened prior to me doing business. read more

I was very surprised by the rudeness of the employees. I was excited to come here and purchase a nice pair of glasses, but left without doing so because the employees were so condescending. You will likely only have a good experience here if you are Caucasian, dressed in your Sunday best and at least 40 years old. read more

RUDE!! I think if i were dressed up I would have been treated with more respect. I believe that they profiled me and the profile they came up with is I did not have enough money to buy glasses from their special store. I will never go back. read more

I loathe shopping, but Becky Causey turned purchasing my first pair of bifocals into a very fun experience! If all shopping were like this I would enjoy and look forward to it. Impeccable taste, beautiful store, friendly staff and the best customer service I have ever had anywhere. The best place to go for eye wear as well as fine art and accessorizing yourself! read more