Thank GOD a spot opened up on the waiting list for our daughter and we were able to get her out of…read morePal-A-Roos down the street .. 100 percent improvement .. they engage more with her , she's not laying on a boppy pillow most of the day like the other day care .. it's so clean , all staff are so professional, caring , and friendly and we can tell that they love what they do and have a great deal of experience.. owner very prompt and present .. I don't worry all day about her well being like I did at the other day care .. I've toured other day cares in the Charlotte area and this one by far was the best ! So pleased with Goddard ! We highly recommend !!

We just moved our two kids over to Goddard Matthews from another chain…read more I love the staff. You always get greeted at the door as you come in, all of the teachers acknowledge the kids even if they are in a different class. The teachers are in good moods all day, the kids are always busy, and the tricycle rally was so fun for my little ones. The facility is clean, tucked back, not next to apartments which always weirds me out a bit. Wish they offered meals and wish there was a covered drop off area where you can get the kids out when it is raining. The staff is well lead, the director is kind and honest, the owners love the school, it's a great, non-elitist, comfortable place to teach your kids.

This is by far one of the best child care centers I have worked in. I love the staff and the honey…read morefeeling they give when working here

The staff are truly exceptional. They are warm, nurturing, and genuinely invested in each child's…read moredevelopment. KRK staff are always attentive and provide detailed updates about [child's name]'s day, including their activities, meals, and even their mood. They get to know each child as an individual.

We were lucky to find this facility with our first born. The staff is so loving and friendly, it…read moremakes the kids feel like it's one big family. We have grown very close with the staff and it's reassuring to know our baby is in good hands while we are at work. Definitely recommend! The teacher retention rate is incredible which speaks volumes to the care provided by the facility.

The decision to leave your child in the care of someone else is never an easy one. We felt…read morecomfortable walking in the door of Kids Korner. It's bright, welcoming and clean and the staff is top notch. From the responsive, caring and compassionate adminstration to the well-trained, educated and loving teaching staff to the amazingly well-executed curriculum, we couldn't be happier with our decision to place our children at Kids Korner. You won't find a more cost-effective, five-star facility anywhere and won't be disappointed with the care your child will receive.

Our son has been at the Sunshine house for almost 2 years. He absolutely loves it and so do we. The…read moreteachers are awesome and genuinely care about the kids. They're organized and do a great job of keeping us informed if anything happens. I really enjoy the app and being able to see what he ate, when he napped and all of his diaper changes. Our first daycare was horrible so it has been a relief finding a place I can trust. They provide diapers, wipes and all meals/snacks which takes a lot off my plate. They were by far the best deal price wise in the area and when we toured the place, every parent we ran in to told us how much they loved the place. That sold me right there. Another thing I appreciate is that they don't close for as many holidays as our old daycare. There is actually one holiday I have off and they are open. That's my favorite day of the year. :)

I ultimately reported them to the state and withdrew my son as an effort to force them to do a…read morebetter job. From Me to The State Rep Thank you for your time this morning. Below is the correspondence with myself and the Sunsine house Director Kristen, as well as the pictures from the last incident. I have included the picture from his back which we noticed later that same night but was not included with the pictures I original set to Sunshine House. From Me Initial Email Thu, Apr 25, 9:03 AM Sunshine House, Supervision, Ownership. This is to inform you that the way my son return home yesterday was unacceptable and with no answers to what happened is total unacceptable. Liam has been in your care less than 6 months and we have already had 5 of these incidents with yesterday being the worst but yet no one knows anything. That can only mean that children are not being properly watched. My sons is younger than 2 years old and his face and neck looks like he was mauled. I want and explanation today of what occurred yesterday and how come no one saw anything what was the staff doing? My alternative is to report all of these continuous incidents to the Child Care Services Association and Children & Family Services Center. -- Will I received a phone call from Kristen Vandenbulcke on Thursday 3:56PM ----------------------------------------------------------------------------------------------------------------------------------------------------- From Kristen V Sun 4/28 4:41PM Sun, Apr 28, 4:41 PM 4/28Apr 28, 2019, 4:41 PM Mr. Will I wanted to follow up with you after our conversation last Thursday. I was at the Concord school on Friday and I continued my investigation. Why I may not have the answer as to how Liam's face was scratched, I can assure you that the inadequate supervision that happened last week should not happen again. I have addressed the situation with all staff members involved and our company has taken steps with everyone according to our schools disciplinary policy. I have put several procedures and policies in place to ensure proper supervision of all children in our care. Going forward I will be working with the management team to hold everyone accountable for interacting and monitoring the children at all times especially while on the playground. I appreciate the trust you have put in the Sunshine House to care for your son, caring for the children at our schools is a responsibility I take very seriously. Please let me know if you have any other questions or concerns. Respectfully, Kristen Kristen V Regional Director- NC West The Sunshine House ------------------------------------------------------------------------------------------------------------------------ From Me Mon 4/29 8:48 AM Hi Kristen, I appreciate the follow-up however your answers to my questions are not sufficient to further jeopardize my sons safety at Sunshine house. The multiple incidents in the past 5 and half months has been enough to sake our confidence in the staff of Sunshine house to provide adequate child care. Also from the lack of findings it sounds like the Sunshine house facilities do not have monitoring systems review. Unfortunately Liam will not be returning to Sunshine house. Thanks

I'm not sure where to start so here it goes. I have recently removed my son just because I have an…read moreopportunity to be staying at home with him right now. I would have kept him in but it wasn't possible to afford it without me working. My experience with the children's courtyard was for my son who started this facility at 14 months so he went into the toddler room. My family had moved from out of town from a fantastic facility so naturally I was nervous for him changing. Kristin Fortin the director is phenomenal. She is very friendly and good with children. She will personally call you about any accidents that occur and is very involved and knows child by name. My son was in Courtneay and Melissa's room and they are absolutely wonderful. I love both of them so much. He really came out of his shell in their room. Those girls are amazing and deserve a raise. (Hint hint Kristin!) Susan and Aubrey are also part of the toddler rooms and sometimes in the afternoon he would be in their room and they're wonderful. The pay is comparable to other facilities in the concord area. We paid 269/week for the toddler room. He was on a schedule. They provided a morning snack, lunch and afternoon snack. The kids would have outside play (weather permitting) on their appropriate playgrounds. There are separated play areas for younger and older children. There was always a "day" to wear a certain theme of clothing and they participated in holiday parties and mothers/fathers day recognition breakfasts. There is also an indoor gym for play if weather was not appropriate for outside play. We did sign incident reports for an occasional bite by another child, or bump of the head but those weren't very often and at age 2..what do you expect... I could continue going on but if you're looking for childcare for a toddler at age 2 (that's all I can speak on in regards to teachers) then go with CCY. You won't regret it. There is also an interactive app that you download to see mealtime/amount of meal eaten, diaper changes, and you can also message the teachers they the app. The facility does not have cameras in the rooms that you have access to unless you're standing I'm the facility lobby. I love this place and the teachers and director for the 2s are exceptional. Thank you for all you've taught my child. Great experience.

My 3-year-old attended this daycare for a few months, and unfortunately, our experience was very…read moredisappointing. During the time he was there, I didn't see much educational growth or development. I also found the facility to be lacking in cleanliness on multiple occasions, which was concerning for a childcare environment. The final straw came when my son came home and told me that one of his teachers had squeezed his hand hard enough to hurt him. The next day, I went to the daycare to report the incident. I was told they would review the camera footage and call me back to discuss what happened. I never received a call. I returned the following day for an update and was told they hadn't contacted me because they thought someone else in the office had. The lack of communication and urgency regarding a report involving a child's safety was extremely concerning. I was never given a clear explanation of what happened or even told which teacher was involved. As a parent, that experience was upsetting and left me with very little confidence in the daycare's ability to handle serious concerns appropriately. I also found some staff members to be unapproachable and unhelpful throughout our time there, and they often gave the impression that they did not enjoy being there. The only positive aspect was the convenience of the location in our neighborhood. Otherwise, based on my personal experience, I would encourage parents to carefully consider other childcare options if communication, cleanliness, accountability, and their child's well-being are priorities.

Both our kids go here and we are extremely pleased with the daycare and especially with the safety…read moremeasures they have taken during the pandemic. New owners are very much involved in the day to day activities and take the efforts to include the honest feedbacks provided to them. They go above and beyond to ensure kids safety and parents peace of mind. We wouldn't be able to do our day jobs if we were not certain about how our kids are being taken care here. We truly recommend this location.

We love KRK and how well they care for and love our boys! We've been with them since May 2018 when…read moreour first son was only 10 weeks old. KRK is like family. They have the perfect balance of learning and playing. They're passionate about the kids and what they do. They take the time to know each kid individually and tailor their approach to best suit the kid's needs. They promptly address any questions. Not to mention, they are doing their best during Covid to keep everyone safe and healthy. We would 10/10 recommend.

This is my child's first week at Wonder Academy and I must say, so far-so good. The staff…read morecommunicates with you in a timely manner and they are positive people. I like that. They have good vibes. I have been very uneasy about choosing daycare again because you just never know. I love my child and I want the best for him. I think I got the best with this daycare. This is just his first week so I will follow up this review in a couple weeks and I hope to have an even better experience then. One thing that made me feel good about leaving him with the daycare is the teacher immediately got to eye level and spoke to him. She took time to introduce herself to us. And when we were leaving I saw her guide my child to the group of kids and sit with him. Patting him on the back and reassuring him so that he was comfortable. You can't fake compassion and this did it for me. I can tell he likes the teachers so far as he didn't burst out crying when I arrived. Kids have a way of communicating what they need for you to know and I know the signs to look for. I can't wait to see how his day was today. I will be updating this review in a couple weeks as this is just his first week. Stay tuned. And for now this mama is going to take a much needed rest. #fockerout #peace

5 stars is honestly not enough my daughter has been enrolled since August and when I say my…read moredaughter went from hating daycare to loving it is an understatement. So much that I can't get her to leave a major difference from the other place she was at where she would cry her eyes out when dropping her off and picking up! Taylor and her staff are so wonderful and communicate about everything that happens with your child. I highly recommend.

I'm writing this review as a concerned parent after my six-month-old daughter spent one month in…read morethe infant classroom ("Baby Birds"). I want to share my honest experience to help other parents find the best environment for their children. First, the positives: the campus is beautiful, clean, and well-maintained. I also appreciated the organic baby food program, splash pad, and biometric fingerprint entry system, which is a great feature. However, I did notice that at times multiple individuals may enter behind one another without scanning, which somewhat defeats the purpose of controlled access. Beyond the surface, my experience raised several concerns--especially given the cost of tuition. On my daughter's second day, her bottle was mistakenly given to another baby. This is extremely concerning, not only from a care standpoint but also due to the risk of cross-contamination and illnesses such as RSV. The following day, I attempted to provide pre-portioned formula and water as a backup, but was told this was not allowed due to state law. While I understand policies exist for safety, this left me uneasy given the previous incident. I also observed what appeared to be a lack of attentiveness regarding illness. I overheard a parent expressing concern about their baby being sick, and on a separate occasion noticed a baby with visible symptoms (such as a runny nose on their clothing). This made me question how illness is being managed and whether precautions are taken to limit spread among infants. I also observed staff stepping over babies on the floor rather than walking around them. Books were kept in a cabinet behind the front desk and not accessible in the classroom, and I did not observe babies being read to or engaged in developmentally appropriate activities. On one occasion, I saw a baby playing with a small plastic storage container, which raised safety concerns. Additionally, babies appeared to spend extended time (30+ minutes) in container seats, which felt excessive. The school offers camera access with a clear view of the classroom, but it is limited to 30 minutes per parent and does not include audio. From what I consistently observed, the routine seemed to focus on feeding, changing, and placing babies on the floor for independent play. The environment felt rushed at times--more focused on managing the babies than nurturing and engaging them. I also had a small but telling experience where my daughter was changed out of her outfit before I could even leave the parking lot, and I was told staff did not have time to put outfits like that back on. I would recommend sending infants in simple clothing like sleepers. Lastly, there is no online billing portal. Payments are automatically withdrawn weekly using bank information, and statements are not issued until the end of the month, which lacked clarity. Due to my concerns, I ultimately withdrew my daughter before the required two-week notice period. This may be a good fit for families seeking a clean, basic daycare environment. However, for those looking for a more enriching, nurturing experience--especially at this price point--it may fall short. I do believe there is potential, but the level of care and engagement did not align with my expectations. I am looking for a place where my child is not only cared for, but truly nurtured and supported in her development.

I had a very eye opening experience dealing with Heather King at Forrestal Academy. After reaching…read moreout initially to set up enrollment I was notified verbally of a registration fee and the tuition dues. I asked for an in person meeting prior to enrollment date in lou of being thorough and understanding what we should expect. The school requires you to provide your account numbers so they can automatically pull funds as they wish. I let them know I was more comfortable with other forms of payment where I had more control over what amount they were pulling. It wasn't until a few days before the planned enrollment date I received a call from Heather asking me for an additional fee we did not previously discuss. An annual fee. An annual fee, before we were there one day? Annual fees come annually and there was zero mentioned of this during any of our meetings. Heather was quick and happy to mentioned it was in their 20 page packet in the fine print that I signed. This was brought up after they wanted my account information which leads me to believe they would have just pulled any amount they wanted without my knowledge. I ultimately did not provide any account numbers prior as I had planned on setting up a secure monitored account that had not been done yet. SO if I had done so they would have just pulled what they wanted at any time. I decided to put our start on hold because of the lost trust and concern of starting off on the right foot. Now Heather expects me to pay tuition for the time it took me to decide that we were not moving forward because of her untransparent actions. This school is all about showcasing the good then get your account numbers and do what they want where they have control over what they take from your account. Good luck with that business model.