Don't even want to leave one star. Brought in a skirt today to get altered. Jason, was unbelievably…read morerude. He kept shaking his head and saying he didn't understand why I would buy a skirt that needed to be altered. I asked him if he wanted the job. And he said I should just buy something different. All I wanted was for him to so his job and not give his opinion. So unprofessional and arrogant! He said he was the owner but I believe it is his parents, who are very nice. I ended up walking out and he didn't care.

Sewing rank on 3 US Army uniform tops and a hat cost $44.00!!! That is ridiculous!!! When I…read morequestioned it the guy working there said "Tailor alterations priced" meaning he couldn't do anything about it. I'm not sure about their dry cleaning but stay away if you only need sewing

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

Let me start by saying, I do not like leaving a bad review for a business. I know that businesses…read morecount on good reviews to gain additional customers and keep the ones they have. Unfortunately, in the case of Tide cleaners (Oswego, Illinois) I find it necessary to leave a poor review in hopes someone from Tide will read this and finally contact me. I brought this leather/suede jacket in to be cleaned. Tide sends my item to an outside company, I wait a couple of weeks to get the jacket back, charged $47 and receive the same dirty garment in return. I've been promised someone will call me for more than a month. I've made three trips to the store each time being told nobody there can help me. "They can't give a refund and someone will contact me". Yet, I wait and wait and wait. Tired of getting nothing but the runaround here. Please see pictures of the garment they charged $47 to clean.

Customer service was great both young lady's were very helpful and price of my moms blankets were…read morevery reasonable

Have been using this dry cleaner for a while now and each time I go in to pick up my dry cleaning…read morethey seem to always have a hard time finding my items and some items are not ready on the day they were recorded for pickup. Additionally I am usually waiting in the front for quite some time before someone comes out to provide assistance. It seems they are not very well organized. Wanted to give them the benefit of the doubt but not sure it's worth it at this point.

Wonderful service with very timely alterations! The staff was patient and very skilled.read more

I have used their sewing services and dry cleaning. The rates are reasonable, the customer service…read moreis outstanding, the clothes come back clean and pressed. I recommend them to anyone.

Superior Dry Cleaning gets out all of my stains. Great value, wonderful customer service. Highly…read morerecommend.

My go-to place for dry cleaning. Fast efficient and reliable. They haven't messed up in 3 years of…read moreme going there. The workers always make a point to ask about stains. I'd rather pay more here than risk it some other place. For me the value is knowing that my clothes will be well taken care of.

Brought our custom draperies here and really thought they were capable. Big mistake. First pair…read more(several thousand dollars) came back severely wrinkled and with pleat torn out. Second one was for patio. Very heavy with liner to keep cold out. Again, came back with two pleats ruined, severely wrinkled, and shrunk fabric 3" above liner. In both cases, they never said anything hoping I wouldn't noticed. Had to take to seamstress to repair as best possible. Although they gave me a cleaning refund for the patio, they destroyed the drapes (about $1,700) Most upsetting is that they didn't even admit to it in either case. Very disappointed in the deception the most. It was very obvious that these were very good quality drapes and absolutely no care was taken in handling them. They make you sign a waiver, which most places do, but it looked like a Rottweiler handled these. One would expect better care and honesty with customers instead of trying to pass off their incompetence and mistakes.