Organized and well coordinated local aesthetic office in Norman. Employees are great!read more

Very nice atmosphere and enjoyed session. MD is very thorough and exceptionally skilled. Did some…read morebotox but since I was a new patient, she had me come back 2 weeks later for a revision appt in case I wanted a bit more. Glad she took the time to suggest this as I've seen some overusage around town. (Honestly the poor dears look scared out of their minds but really too much of the ole 'tox. Also like that they have a wide range of services so will be visiting often! A hidden gem!

My laser hair removal went great! I no longer get hair under my arms! The hair in other areas are…read morevery minimal and easy to manage. I recommend laser hair removal to all my friends. The staff here is very nice and honest. I had an issue come up and they were very concerned and made sure it was handled. If I ever wanted anything else done I would definitely come here!

I am extremely pleased with the hydro facial I received at Franco Aesthetics. The results have…read moreexceeded my expectations. I'm happy I elected to try their skin care line the esthetician recommended because it is hands-down the best products I have ever used. Even my friends have noticed and asked me what I'm using to make my skin look so great.

I had a fantastic experience here! I found a promo online for free eyebrow waxing and that is what…read morebrought me in. I was greeted by two friendly girls at the register and checked in. My tech (Kinsley) was super sweet and social. I ended up getting another service since they were doing a promo for half-off an additional service. When I paid, the girl at the register was kind, told me about deals and promos but also didn't push me into anything. I was in and out in about 20 minutes and everything went great!

I've had consistently frustrating experiences with the European Wax Center in Norman. Their…read morecustomer service feels extremely rigid and unaccommodating. They do not take walk-ins, and their late policy is strict to the point of being unreasonable. I arrived at the 9-minute mark and was turned away, despite being told that 9 minutes is the cutoff. Instead of attempting to work with me or see if there was any flexibility, I was offered an appointment three hours later -- which obviously doesn't work for most people with busy schedules. There seems to be little effort to accommodate clients who are trying to make appointments work within real-life constraints. A bit of grace or customer-centered problem-solving would go a long way. What's frustrating is that the Moore location does not operate this way and has never made things this difficult. The difference in service between locations is noticeable. Unfortunately, based on multiple experiences, I won't be returning to the Norman location.

Scheduled a brow tint, and wax with Cindy. You should too! She is so pleasant! She does…read morebeautiful work and listens to the client. Highly recommend!

The first time I ever had my eyebrows waxed was here. The experience was great, and the girl who…read moredid my brows was very talkative, which is what I prefer when it comes to hairdressers, manicurists, etc. because I like to chat during the service. I'm very particular about my brows and she accommodated all of my needs. She made sure that what she was doing was what I want her to do. She also offered to put makeup on my brows using Benefit products but I declined because it was pretty late at night and I was just going home anyway. But, if you book your appointment in the middle of the day and have somewhere to go afterwards, then take her up on her offer. You're eyebrows will be on fleek! :) However, the pricing is pretty hefty for waxing. It's probably the most expensive brow place in Norman. Also, one thing that somewhat throws me off is that they wax you in the middle of the store while seated. It's kind of awkward when the store is busy and there's a lot of people browsing the Benefit counters. Some (mostly little kids shopping with their moms) will even stare and watch as you are getting waxed. Additionally, Ulta gets pretty hectic some days especially if they have an event so I recommend going on a weekday and booking an appointment in the morning if you want to try this place out. I like this place, but you can get your money's worth somewhere else. My current aesthetician charges a third of what the Benefit Brow Bar charges. Plus, you get to lay down and relax; the atmosphere is zen and calm (which you cannot find inside Ulta).

I understand things happen but we booked a couples massage a month in advance since we would only…read morebe in town a few days for my husbands birthday. I explained this when I booked the appt. Our appt was scheduled for 4pm and just FOUR HOURS before our scheduled massage I received a voicemail and text that the massage therapist was out sick and they were cancelling our appt but would give us 10% off for the inconvenience. I responded this was extremely unfortunate and that we would not be in town to go another day. This was their response We apologize for the inconvenience, we will get your appointments canceled. If you ever want to book in the future please give us a call! Very unprofessional and lacks remorse. Now I wouldn't trust them to book in the future...

My very sweet boyfriend booked me the Oklahoma Red Earth spa package for my birthday. When I…read morearrived I was greeted by the girl at the front desk who brought be back to the steam room. She nice/friendly but I do wish she would have told me little more clearly what was happening. It felt very rushed; she told me the order of services, but wish she'd told me where the shower room was, which massage room, that I'd need to wait a little bit before my massage, and who I was having my service with. She was the only person taking care of the front desk so this was probably a management issue. The steam room was fantastic, it is very nicely tiled, it didn't seem cheaply made as a previous poster said. It warmed up to 113degrees and was gradual which I loved! And the aroma therapy made it so relaxing. It was a very comfortable size for one person. It's silent in there, other than the sound of the steam. I used the rain drop shower (twice), they did have shampoo and conditioner available to use. There's no hair "product" and no combs available for use (so bring your own)! I did call asking if I'd need to bring shampoo/conditioner and was told it was available, but I wish they'd told me there was nothing else, and to bring my own comb. I've been to spas in the past where you can use their comb, they're sanitized in between. My massage was great, I had a 90 minute hot stone massage followed by a body scrub. Both were very relaxing. My masseuse did a very good job and was accommodating; I asked for more/less pressure and also asked for the heating pad to be turned off because I was hot (not because it was hot, because I just run hot). She was very nice. I was so relaxed when I was finished! I can see how people would say the spa is dirty, the walls need some paint and the baseboards could be scrubbed. The floors are concrete so they can look dirty, but I don't think they are dirty. I used 3 towels, they were oldish towels and one of them smelled mildew-y, like it'd been left in the washer too long before being thrown in the dryer. The rugs in the shower room and treatment room could be replaced. Things I'd recommend: -Washcloths in the shower room -Locks on the shower room doors (this really bothered me) -New towels -Combs -Some kind of music piped into the steam room, something "zen" as it is way quiet in there, I took my phone in there and played some zen music. -A selection of sizes for spa shoes (they gave me a small size and I'm a size 10) I wore my own birkenstocks around the spa. -Lockers for your stuff, or cubbies or something. You have to carry everything around with you and give you a basket. Overall I enjoyed my time here. The staff was nice, services were as described on the website and if I lived in the area I'd probably return. My services were all on time. Upon checking out the girl did ask if I wanted to rebook, but once I said I didn't live there she didn't push it. I do think they are priced like a higher end spa. When I go to a spa I expect they accommodate the things I'd need and if I came back I'd bring my own towels, shower sandals, etc and because of that I'd expect the prices to be a little lower. I'd agree it's missing the "comfortable" feel that I've experienced in spas in the past.

I went to Lollie's Beauty Bar to have hand-tied extensions installed for the first time. During my…read moreconsultation, my stylist and I discussed that this would be a learning experience for both of us to install curly extensions. I was very clear that if I was going to invest in extensions, I wanted them to be thick and was willing to pay more for more bundles if needed. I was reassured that what I was ordering was enough. I told her that I definitely would want as many installed as possible. Upon arriving to my appointment, I saw that the extensions did not match the curl pattern of my hair, and I had not been made aware of this prior to my appointment (despite the hair arriving prior to my appointment date). Due to my lack of experience, I mistakenly thought that maybe if they were wet and styled different they would blend. After installing roughly half of the extensions, I left the salon and was immediately in tears, seeing that I was wearing what looked to be clip-in Claire's mullet extensions. My hair and the extensions had not been blended whatsoever and there was a huge gap between my hair and the extensions. I decided to speak up and request that we add in as many more as possible and was accommodated with kindness. After styling my hair, cutting and blending it, and adding the extra wefts-- they looked as I had hoped. I decided to pay my stylist for her extra efforts, despite being surprised to have left the first time in that condition. A week and a half later and the entire bottom two wefts of extensions came completely unsewn from my head. The tangling took a chunk of extension and a chunk of my hair to get them unstuck. After expressing honest disappointment and frustration to have to visit a third time, I was given an irritated response and essentially told that this was something I should have expected and I felt that I was being told this was my fault. I requested a refund for the installation because I no longer felt comfortable returning again and I feared that the remaining wefts were also installed improperly and have to now pay yet another stylist to uninstall and then reinstall the hair. After going back and forth with the stylist, the owner gave me a call. She essentially told me that even though she'd never had a client have extensions fall out, the stylist did nothing wrong and she didn't understand why I wouldn't come back in and that we'd have to pick up the conversation another time because her husband was wanting to know when she was coming home and she'd been working all day. I was left with 0 solution other than returning for them to sew in the bottom weft. I was told that there was a no refund policy, and when I asked if there was anywhere that I could have read or been made aware of that policy prior to my services, she stated that it didn't exist anywhere because she'd never needed to tell someone that. While I really liked my stylist, I feel that she was much less prepared than I had been made aware of or understood and I do not feel I received the services I paid for. I felt that after I communicated how unhappy I was, things went downhill quickly. Now I am stuck with thin-looking extensions that I will now have to pay someone else to take out and install properly, after paying $2,600+ for this experience. I do NOT recommend at all. Update: 07/13/22 Update: I now have what I've been told are "tension sores" in different areas on my scalp where the hair was pulled too tightly or unevenly around my head that could cause traction alopecia. They are infected and I am potentially going to have to have the extensions removed as well as a medicated ointment for the skin.

I love Lollies so much!! Everyone is so sweet and welcoming! I look forward to my monthly…read moreappointments!!! They are the best!

I had my hair cut at the old location, and I loved my experience so much, I had to seek out Studio…read moreZen at its new location when I again looked homeless beach chic sans the chic. I tried out Victoria's services this time, and she is absolutely amazing! As soon as we met, she sat down across from me and surveyed my hair and face and listened to what I had to say. It felt very much like a thoughtful consultation that I rarely experience at a salon. It was as if Victoria was as serious about my hair as I was. I was so thankful, especially since my hair was in such bad shape. I wanted to go a lot shorter, and she did a really wonderful job. I think I have mentioned before, that, when getting my hair cut, it can be a bit of a traumatic experience for me- fake nails poking into my eyes or dryers expelling heat the temperature of some coal-driven inferno to crisp my scalp - but no trauma here. Victoria will very much spend good time on you, and she is really passionate about hair, and she uses cooler drying temperatures. And Victoria has a FB page for hair if you want to see some of her edgier styles. Go be a stalker and find it yourself.

Do not recommend Oasis. I purchased over $900 worth of laser hair treatment and had one out of six…read moretreatments done. After my first treatment, I had to leave the state due to a domestic violence situation. I had called and been told they would send me a check for a portion of what I paid as long as I proved I was living in a different state by sending them my drivers license. I sent them a picture of my license and was later told that they would not reimburse me because of "the agreement." These are not humane or understanding people. They went back on their word and are taking that money from me knowing I cannot go back to Oklahoma and that it would help me in the situation I am in. I do not recommend doing business with them.

Loved my first treatment at the Oasis Medical Spa! Groupon well spent! Located centrally in Norman,…read moreI was pleased to arrive at a professional, laid back environment and great service! I purchased a great Groupon recently for 4 treatments. I found out that you dont actually have to do that - they will honor the Groupon price. The tech made it extremely easy and convenient to book around my schedule. After booking I started doing research, not gonna lie, kinda scared myself with what I saw on YouTube. Word to the wise: learn the laser that's going to be uses on you before doing this. Oasis uses the Alma Soprano - one of the gentlest lasers around. I felt absolutely no pain. The tech was amazing! Still a little nervous when we started, she talked me through it and explained everything that was happening. It really put my nerves to rest. I highly recommend this place!