Second night at this property and so far things have been fantastic. Jo in last night and Charles…read morewas very helpful with unloading our car. Have a huge beautiful room on the 10th floor. Jessica at the bar was super sweet and a great bartender/server. Breakfast was delicious, and have been enjoying my chicken and waffles with rosemary potatoes all day long, even at room temperature.!! Amelia at the front was very helpful. Housekeeping has been friendly. Chris at the bar tonight was attentive Spent the last hour by the pool on a comfortable lounge chair and got to meet some very nice hotel guests. Bed is comfortable. Can't say anything about its location as I have not explored Chattanooga yet NEXT EVENING UPDATE!! Had some issues in the morning that manager Kay took care of before we had a chance to speak to her, and was fantastic at making things right. Again, the entire staff I have interacted with has been very personable, seemed to remember me, although I don't know why(!!!), and shown hospitality that I would expect at a hotel. Would definitely stay here again.!

1- no parking. You are going to pay $25/day on top of your bill if you want to be less than a…read moreblock away from your car 2- no complimentary breakfast of any sort. Not even a discount. 3- black mold in the shower of room 411 on the caulk of the ceiling. 4- carpets are dingy/worn/gross Aside from that, staff is very friendly and accommodating Plenty of other quality hotels that provide amenities. For this price, get yourself a good bed and breakfast. Avoid Indigo.

The Read Hotel has a fantastic Roaring Twenties vibe that is carried throughout the entire…read moreproperty, making for a unique and memorable stay. We stayed in a Premier Suite on the 10th floor, and it was absolutely worth the splurge. The room was spacious, spotless, and looked exactly like the photos online. My only real complaint was that only one elevator was working during our stay, which occasionally caused delays. The location was great for exploring Chattanooga. We don't mind walking, so the 15-minute stroll to attractions and restaurants was no issue for us. We easily walked to the aquarium and dinner, but if walking isn't your thing, Lyfts were inexpensive, around $6 one-way during our stay. We also stopped by the hotel's bar one evening. The drinks were very good, and I loved that the staff embraced the theme. Overall, we had a wonderful stay and would definitely consider returning.

What an amazing hotel! It was wonderful and lived up to the expectation. It was old time grand…read moregrandeur and elegance. We were greeted by a wonderful staff from the beginning to the end. From the valet to the doorman to the concierge to the check-in. Everything was top-notch. We had a little bit of an issue with the room smelling musty, but I kind of put that out because it's a really old hotel but it was extremely clean and comfortable and well worth the time we spent there. Will definitely be back. On our list of one of our favorite hotels in America. Thanks for a wonderful time.

I visited the Dwell on Christmas Eve and Christmas Day in December 2025. The staff was amazing, and…read moreTHE ROOM. I stayed in the NEW YORKER room, and the room was warm and cozy. I hated to leave, but will always book this hotel when I am in town.

We thought we were going to a quaint little B&B type hotel in Chattanooga…read more What we got was an old rundown hotel, with minimal services, bare rooms and extremely noisy. We didn't get the room we paid for and when I said something, she said, that room was blocked off and I mentioned Marriott, her response was "We are not a Marriott, we just let you earn points". She did call around 10:00pm, while we were in bed, and said she could move us to a bigger room. We were already sleeping . The room we got was extremely dark, with old furniture and paint chipping. The bartender in the bar, said he cold make anything, then didn't have what I wanted. Gave me a substitute liquor, which was not even close and made me sick. The continental breakfast was scones, packets of oatmeal, some fruit and some dry cereal. Bad Coffee and 10 tea bags, none of which I would ever drink. They consider this an artsy boutique type of hotel, I felt like we were on "Skid Row". Marriott should cut ties!!!

Beautiful villa on the river. We got so lucky & rented a room when no one else was there. Nice…read morestaff, quiet grounds. Beautiful balcony, and a tree swing. Only thing I would change is the shower. It was a little wonky, took a while to get hot water & the handles were a little strange. But there was a big garden tub. I just couldn't figure out how to get the water to run from the faucet & not the shower head, it ran from both. Other than that, the room was nice, had big windows with a beautiful view, the landscaping was so cute, and there was a Keurig in the hallway for guests to make a cup of complimentary coffee. I recommend for anyone visiting Chattanooga.

Your website tells viewers that your staff is exceptional and goes above and beyond to make the day…read moreflow. That was the exact opposite of what we witnessed on Saturday. We understand if weather messes up the expectation of a wedding, but what we will never understand is how unprepared the venue was when it came to backup power. Lookout valley is notorious for having power outages, and to tell a wedding party you have no action plan when the power goes out, no backup generator, and that it may be the NEXT DAY until power is returned is 100% avoidable and not to mention extremely unprofessional for an EVENT VENUE. We were told by the owner of the venue that the power outage was "an act of God". This statement was so unprofessional, as the power outage was 100% avoidable if you have a backup generator. The owner did not take any responsibility for their lack of action plan for this scenario. Also, it did not even storm at the venue. If it weren't for my father leaving and going to buy a generator to be able to have our reception, it wouldn't have happened. Your staff was hiding from me and my wedding party - at one point we found the main venue staff woman crying in a closet to escape us...how rude to treat us that way. We also paid you to rent all 5 villa rooms. When we were told the power could be out until tomorrow, your staff did not offer any assistance for those of us staying in the villa. Thank god the power returned around 8:30pm that evening or else we would've had to rent a hotel. The venue villa rooms also did not have any hot water so all of our showers were cold all weekend. The staff was of absolutely no help when shit hit the fan, and I am just in shock at what I saw. At one point, we were going to have to move the reception inside not due to rain, but due to not having lighting outside, and your staff told me they "wouldn't charge me a flip fee" for it. I could not believe they were acting like they were doing me a favor by not charging me a flip fee. If I am being honest, we should've gotten a partial refund. We almost didn't have dinner due to no power in the kitchen. My amazing caterer drove back to her kitchen to cook our food and return. THAT is the type of above and beyond service I expected from our vendors. DO NOT BOOK VENUE.

The Mayors Mansion is marketed as the top historic bed and breakfast in Chattanooga and a AAA 4…read morediamond property, located in the historic Fort Wood section of Chattanooga. So, with that in mind, my review is contrasted against that intention. (As Kurt Russell's Wyatt Earp says, "you called down the thunder..."). But it's three stars, so it's not bad, there's definitely room for improvement. I recommend staying here, it is a comfortable good value, just not "nex-level." The good - The rooms are nice, we had a good seating area in the Cumberland Suite and the bathroom was spacious. Everything was clean, we had triple sheeted bedding, with comfortable beds. Being on the third floor, we thought hot water might take a while to reach our shower, but it arrived quickly. The front porch is an excellent place to enjoy reading, visiting, a glass of wine and relaxing. The library is also comfortable and complimentary soft drinks and water are provided in a refrigerator easily accessed near the kitchen. The mansion is truly a grand old dame with high ceilings and detailed ornate woodwork (some mismatching though), a nice large dining area and an even larger annex for their dinner cruises. The coffee is very good. The constructive criticism: With some attention to detail and tweaks, the experience could improve substantially. The check in process was strange. We had been contacted the morning of arrival to determine our arrival time, which was approximately 4PM and we were punctual. The door was locked and no one was in sight, so we called and we were soon let into the side door. The front door area off the big main porch would have set the first impression much higher. The overall area is safe but sketchy, especially later in the evening. We didn't interact with the same staff person at any time during in our stay. I found that to be unusual, since hospitality is personal. The first impression is an office area is in the main foyer, which takes away from the overall first impression of the manor. The staff did wear a uniform, but they were basic monogramed scrubs. The four course gourmet breakfast was far from our expectations or as advertised, but the service was prompt. For example, he first breakfast course both days was vanilla yogurt with one solitary blueberry in the middle. It was a lonely blueberry that begged for some company of granola or other berries or even a drizzle of honey or a sauce. It's not gourmet, it's a scoop of vanilla yogurt and one blueberry. The main courseielbasa medallions were fried almost to a crisp, but they were fancifully arranged in a semi-circle of a smiley face below two egg muffins and two slices of raw squash? We really did want breakfast to shine based on their marketing, but while good, it was ordinary. I could go on, but Yelp limits to 5000 words. I hoped to provide some constructive feedback as I think this is a worthy property and could improve a lot with some attention to detail. One example being the coffee from a local roaster was very good, so serve it as a highlight with real cream instead of artificial creamer. Sounds nit-picky, but a lot of small details would add up if someone had a passion or vision for the manor. FYI, there is no elevator, so third floor guests are hoofing it, which is great if you are in shape, we were fine with it, but be advised. They are very upfront about this during the reservation process. We enjoyed our stay and would recommend the Inn, its just that sometimes when you are close to something, you sometimes become blind as to how to make improvements. Small details.

This place is amazing. Like you are in another era. Staff was so friendly & attentive. We were…read moreplanning to leave bright & early, but we just couldn't bring ourselves to leave for a couple more hours in the morning

I booked this hotel for Spring Break which happened to also be my daughter's birthday. It's new and…read morestill has some construction going on, but that didn't bother us at all. Location was so convenient! We walked next door to the Children's Museum and there were lots of restaurants nearby that were delicious. Huge thank you to the manager, Katelynn. She found out it was my daughter's birthday and surprised her by sending a cake and balloons to our room. Katelynn, you really made a little girl's day special!

The good: This is an absolutely beautiful hotel in a nice location on the deep end of downtown…read moreChattanooga just two blocks from the Tennessee Aquarium and Riverfront. The 7th floor restaurant has gorgeous views of the Chattanooga valley. The staff at the front desk were truly beyond kind and funny, loved every interaction with them. This is a pet-friendly hotel. And it's an Embassy Suites so of course there's the managers reception and great breakfast (the omelette guys were great too). The bad: the parking is expensive, only for me to find out I'm paying $50+ a day to valet for a lot right across the street that's $30 self pay. But they don't advertise that lot since it's not theirs, I guess? And three times I used the text system to retrieve our car only to wait over half an hour and the car still not be there, only to find out it wasn't working in the first place. But I was told upon return it was working and that was the way to let them know. Third time I learned my lesson. The ugly: I will most likely get judged harshly for this part but I'm big on trustworthiness. This location would've still had a 5 until I checked out... I left a Soma nightgown and robe on the hook in the bathroom. Yes, as much as I travel I should know better and usually triple check my rooms. I hadn't been checked out of the room and on the road an hour and texted the concierge number who'd checked on us each day and explained... I received a reply that it couldn't be located. I then called and explained exactly where I'd left it, my room number, and that I had plenty of people still in the local area who could come by and pick it up for me. Was told again that housekeeping had told them there was nothing left behind in the room. I don't know about others but this has irked me beyond belief. I've had Holiday Inns and smaller hotels call me to say something had been left behind in a room before. Yet Embassy Suites, which I consider on the mid to higher end, couldn't locate something shortly after I'd checked out that I'm positive was there? That means staff immediately trashes things or, more likely, isn't trained to "lost and found" items but immediately decide if they want to personally keep them. Yes, I have responsibility for my items. But when you spend a good amount of your hard-earned money you expect a certain amount of trust. And I'm truly heartbroken to say that ES is not my favorite chain now because of that. I've always stayed at the ES near Hamilton Place on my several trips to Chattanooga a year, and was planning on adding this new ES downtown to the rotation, but not sure I'll be staying again at either. There are too many beautiful hotels to choose from that I can possibly trust more to have my back if I make a mistake and forget something.

We stumbled upon this sweet gem while planning our trip to TN. While we originally planned on only…read moregoing to Nashville, we booked two nights here as a side trip and happy we did. It's located on Lookout Mountain, which has a ton of historic significance and we enjoyed learning more at the National Park. Rock City is across the street from the Inn and it was also interesting to stroll through. The Inn itself is quaint and cozy. The main building has a few guest rooms but most are in cottages dotted around the property. Ours was sweet and the bed comfy. Our only issue was the TV cable didn't work and wasn't repaired during our trip. The jetted tub also didn't have functioning hot water and it would've taken too long to fill using the shower, so it went unused. Both of these items would've been much welcomed following a very long travel day from the west coast. Overall very nice.

Simply beautiful. Host were terrific. Room was clean and quaint with comfortable bedding and nice…read moresitting area. Bring your own bottles of wine and sit on one of the many cute sitting areas around the property. Enjoyed the pool also. Breakfast was delicious and loved our visit to neighboring attraction of Rock City. It is well worth the price of admission. Views of 7 states! Short drive down the mountain for massages and dinners in Chattanooga.

I wanted to plan a fun getaway for my husbands birthday and a night in a refurbished train car…read moreseemed like a perfect fit. To be honest I was a little nervous about booking this because I didn't know how comfortable it would be. So here is how it went - I received text messages prior to my arrival asking if we needed the trundle bed made, I responded and even got a thank you response back. Upon arrival we were greeted by an energetic, friendly young lady with a huge smile. ANISLEY was a ray of sunshine and welcomed us so sincerely. She asked if we were celebrating anything special - told her it was my husbands birthday and she gave us all kinds of recommendations for places to eat , things to do and the icecream place that shouldn't be missed. Some of the recommendations even offered discounts when we showed our hotel card. We were very pleased with the size of our room - beautifully decorated, already cooled down for us and almost everything we could think of was available in the room. The bathroom was spacious and I have to say the shower water pressure was the strongest new have ever had in a hotel - what a shock. We had a great time walking around the area and had dinner and icecream within walking distance and finished the night playing cornrow and laying on a hammock stargazing. When we checked out ANISLEY asked how our stay was and remembered we were celebrating a birthday and asked how everything went. After leaving i realized I left my phone charger and called to see if they could find it. ANISLEY once again with her amazing customer service called me to let me know they had it for me at the front desk.... This young lady made our visit very memorable and we loved the train car experience- we highly recommend it! The only thing we could recommend is the use of a top sheet on the bed - seems like lots of hotels use just the comforter and it's too heavy for us. Also Ainsley needs to be recognized for her outstanding customer service

Stayed one night in a restored Pullman train car at The Hotel Chalet, part of the historic…read moreChattanooga Choo Choo, and the novelty was a blast. Two honest heads-ups: the train cars have no central AC and the steel exterior heats up in the sun, though the oscillating fan cools things down fine once the sun sets, and the bed was too soft for us, we sank right in. A fun one-night adventure if you go in knowing what to expect. Four stars, and a thank you to the staff.