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    The Westin Chattanooga

    3.9 (148 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Interiorcorridor
    Bob S.

    A very nice hotel and we enjoyed our stay there. We were given an upgraded room but it was on an upper floor facing the west and there was a nasty windstorm that day so we had a constant howling noise in the room and they had to move us to a different part of the hotel which was done quickly and efficiently. Service was excellent. The only negative thing was the cold lobby. The outside temperature was below freezing and the lobby was noticeably cold. A vintage (c1954) Crosley Hotshot motorcar was displayed in the lobby. An unusual spiral staircase was in the middle of the hotel interior which had 4 glass enclosed elevator shafts. Very unique. A tapas and wine bar on the top floor was excellent and the regular restaurant in the lobby was very nice, as well. Highly recommended. Valet parking.

    Breanna H.

    I think the staff was very nice and the rooms are spacious but I do have a couple complaints that didn't meet my expectations. 1) hundreds of people flew in for a conference into a small airport and all stayed at the same hotel. You would think the hotel would accommodate and plan for that, but we didn't get rooms until 1pm and some not even until 2-3pm. There are meetings and events we need to get ready for and some didn't even have a room to do it. I think next time there should be more planning for those people in line wanting a room. 2) the room was really pretty, but both beds in my room had stains on the sheets. One looked like a urine stain so I slept in the other one that had dirty stains on them. The bathroom was pretty clean but still found other peoples hair on the shower floor. I'm pretty picky about other peoples hair and I understand it happens . But I have never seen sheets with those many stains, especially at a nicer hotel at a Westin.

    View from rooftop bar
    Kayla N.

    This hotel not only had a great location, but it was also very pretty inside and cozy. I loved the fire places, the decorations and how well maintained/clean everything was. The staff were very friendly and always happy to help. My only issue with this hotel was the WiFi/ TV. The WiFi seemed to be very intermittent which meant that the gym machines (like the peloton) were also operational and my tv was also not really operational. The staff wasn't able to fix the issues which isn't a big deal but it (mainly the gym experience) did detract from the overall time.

    D. K. C.

    I was at The Westin Chattanooga for a one-day conference and truly fell in love with the hotel and have added it to my list to return and get the full experience. Walking into The Westin Chattanooga the staff were at the desk with smiling faces. The welcome was pleasant and set the tone for the experience. As I walked deeper into the main floor I was taken by the ambiance of the decor. The feel puts you in the mindset of an oasis. Tropical and visually enchanting. The bar and eating area play off of the oasis vibe and present an almost tranquil atmosphere for unwinding, meeting, or just grabbing a drink. The meeting space is gorgeous. It has a historic feel to it with rustic undertones. The space is perfect for any occasion as it is a gorgeous canvas that you can play with to your desire... The leaders of the conference I attended chose a classic conference theme of just tables and chairs, however, even with just the basic setup, the rustic tone is so beautiful that it enhanced the overall tone of the room... The service staff was amazing as well. They were able to be in and out of the room to refresh the food and change out meals without interrupting the presentation. My time at The Westin Chattanooga was amazing. Though it was short. The staff, ambiance, and beautiful square in which it sits has me already planning my return.

    Dog friendly rooms
    Dana G.

    I tagged along on my boyfriend's recent work trip to Chattanooga... and so did our dog! This was her first time staying in a hotel and we weren't sure what to expect. The Westin far exceeded our expectations. Our room was very nice and very clean. I've stayed at other dog friendly hotels where you knew you were on a pet floor. That was not the case here. The hotel staff was wonderful. The valet station ran super efficiently. The front desk staff was genuinely friendly. And my favorite was the marketplace - Kate is awesome! We enjoyed dinner at the tapas bar upstairs and it was delicious. I grabbed lunch at the marketplace each day and there were so many good options. (If the watermelon juice is available, try it! It's so refreshing.) We grabbed wine & dessert at the bar downstairs one night. Again, absolutely wonderful. Along with the dining options on site, there are a lot of other amenities. I worked by the pool most days, rotating into the cabanas when I needed shade. It was quiet during the day, and the wifi worked well. There's a designated dog area outside for pets, as well as a couple of fountains that my dog was mesmerized by. The area is walkable and there are a lot of cute restaurants, coffee shops, and bars nearby. Looking forward to my next trip to Chattanooga and next stay at the Westin... and I know my dog is too!

    Yan C.

    Was there for car show didn't get to stay the night but hotel from outside look very nice ! Maybe stay there in future !!!

    Rooftop view
    Mike H.

    Great hotel downtown Chattanooga. We stayed for 3 nights and even brought our pup with! The hotel is dog friendly with a reasonable $50 per stay (not per night) fee. Centrally located and within walking distance of plenty of restaurants as well as the river walk and the aquarium (roughly .5 miles). The hotel is complete with a terrace floor pool and cabanas, a dog walk, a rooftop lounge bar/restaurant, and lobby bar/restaurant with plenty of indoor and patio seating. Will stay again!

    View from my bed!
    Jacques R.

    This hotel delivers! It is well located, modern and very good service. My room was spacious and clean!!! Very good bed, good pillows and great duvet.... Bathroom is also very nice and clean, shower nice and modern... the room has a floor to ceiling window which is very nice as well... Missing food after hours. Maybe this will be a 4.5/5 but cant put it in Yelp.... And cannot put a 5 on this hotel.... Will come back when I return to Chattanooga... Cheers

    Mom and pups...
    Charlie E.

    From the moment you pull into the driveway of this beautiful property, you just know that it is a dialed in place. The parking attendants are almost military like, and I mean that in a very complimentary way. They unload your baggage, and send it to your room immediately. Front desk gentleman were welcoming, professional, and efficiently checked you in quickly. Our room was spotless, and comfortable, we had reservations at a local restaurant, but after taking a look at the menu here at the Westin, we decided to dine here at the hotel.this hotel is not only dog friendly, it's perfect for dogs! We dined on a couch in front of the fire place with our pups, to an amazing meal. If you are coming to Chattanooga, look no further p, you found the best here at the Westin. Staff os 5 Stars

    Hotel exterior
    Niki B.

    We were so blown away by this place! When we rolled up, we immediately noticed the big, outdoor hotel patio that was filled with water fountains, fire pits, live music and a lot of people having a great time. It opened up to the road and there was another great-looking restaurant (Old Gilman's Grill) across the street with outdoor eating spilling onto the street as well. It looked like a happy, poppin' road. We did valet parking because we didn't see any parking spots in the area. It was about $15 a day, which wasn't too bad. The lobby had a big fireplace, a race car, flavored water and granola bars for guests, a cafe, restaurant, and a bar. It also looked fun and we were excited to stay here. The Iron Man, as well as several weddings were happening there over that weekend, so it was super fun people watching. The staff were great and we were in our room in no time. The beds were pretty comfortable, but I really appreciated the room darkening blinds. They were very effective. I personally can sleep through any noise, but my husband heard motorcycles on the highway and people at the bar above us many times through the night (just a heads up!). There was a cool tapas spot on their rooftop bar, and they also had a rooftop pool that was small, but nice looking. The concierge can also recommend local activities, and we definitely recommend going to Rock City.

    View from the Tapas bar on the 10th floor.
    Jonnie C.

    They must be doing something right to keep this staff happy! The staff is amazing. Some of the highlights are the bar service, the room service, the valet service and the front desk service. See a theme here? If you want good service stay here! They are centrally located within walking distance to all the attractions. This is my second time staying here and it will be the only hotel for me in Chattanooga. Thank you team at Westin in DT Chattanooga!

    Brian U.

    Paper straws individually severed by waiters on uncleaned outdoor tables. Dirty rooms. Filthy windows. Woke staff. Horrendous management. Poor lighting. Zero parking security. No safety. Drug infested homeless wandering the streets all around. Way too much to list on here.

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    The Westin Chattanooga Reviews in Other Languages

    Ask the Community - The Westin Chattanooga

    How much is parking for hotels guests?

    I've heard 15 to 50. They wrecked my car and we got credited 50 dollars. So really not sure. But beware, their valet sucks. They did also pay for the body damage, which was a lot.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Westin Chattanooga

    Peet's coffee is just a plus to the wonderful hotel :) If you're staying in downtown Chattanooga do not stay anywhere else!

    Mentioned in 6 reviews

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    Kinley Chattanooga Southside, a Tribute Portfolio Hotel - Schindler 3300 elevator, Kinley Hotel - Downtown Chattanooga, TN

    Kinley Chattanooga Southside, a Tribute Portfolio Hotel

    (28 reviews)

    $$

    This was one of the worst hotel experiences we've ever had and absolutely not what I expect from a…read moreMarriott property. On our first night, we went to the hotel's speakeasy to unwind after a long travel day. I told the bartender I only wanted water because I was dehydrated and not looking to drink. Later she started telling me about a new drink they were adding to the menu and said, "Let me make you a drink." I agreed, assuming she was offering it as a courtesy since I had already made it clear I wasn't drinking alcohol that night. When we got the bill, she had charged me $11 for a vodka. That set the tone for the rest of the stay: staff doing the very least to help while making it seem like they're providing excellent service. Then the AC in our first room failed and the room phone didn't work either. We were traveling with our older dog who has a heart condition and cannot tolerate heat. At 10pm, the only options offered were to pack up everything and move rooms or use a box fan. This was our 10‑year wedding anniversary trip and we had to be up early the next morning. There was zero urgency from anyone on staff to find a better solution. The next morning, maintenance told us the thermostats were locked and couldn't be fixed onsite without someone offsite helping. So we had to move rooms anyway. Again, no urgency, no help, no concern. We packed everything ourselves and moved rooms alone. The girl at the front desk was completely useless in this process as well and told us that issues with the AC on the 4th floor were well known but they booked us on that floor anyway to pad their occupancy rate, I assume to influence their online rates. Additionally the hotel is wildly understaffed. Every day we were there only one person was working and handling the front desk, room service and acting as host for the speakeasy. This is potentially fine when there are no issues but when things go wrong, one person cannot man an entire hotel. This is not only unfair to the guests, it's unfair to the staff. The staff was also dressed unprofessionally. One front desk associate was wearing blue plaid pants with chains and a concert tee. THAT is how a hotel is representing itself?? No one wore name tags either, presumably for lack of accountability. Then on checkout day, the hotel had a full power outage. The AC went out across the entire building, again dangerous for our dog. My husband went to another floor to get ice and got trapped in the stairwell because the doors locked during the outage. He and the elevator repair man were stuck banging on the door for several minutes with a housekeeper nearby who didn't bother to check. He only got out because the elevator man let my husband use his phone to callme and I had to go let them out. We then had to drag our luggage down three flights of stairs with no assistance. There was no notification to guests on what was going on, no alarms, and not one staff member helping guests bring their luggage down the stairs. At the front desk, instead of apologizing or acknowledging any of this, the staff member just asked for our room number so she could check us out when the power came back. When I asked if the hotel had generators, she shrugged and said, "Yeah I think we do." Maintenance even needed OUR help to access floors and unlock stairwell doors because they didn't have proper access during the outage. Not one person apologized. Not one person tried to make anything better. It was excuse after excuse, no urgency, no concern for safety and no sense of responsibility. This entire stay was a disaster and an embarrassment to the Marriott brand. We will never stay here again and unless you like wasting your money you probably shouldn't either.

    We loved our stay at this cute boutique hotel. It is in a great location to walk to good…read morerestaurants and nightlife. The Chattanooga Choo Choo station is right across the street and the buses are free to lots of spots. The staff take a lot of pride in their jobs. The hotel is quiet at night too. We got a coupon for breakfast because we are Bonvoy members. The lattes and food are excellent.

    The Chattanoogan Hotel, Curio Collection by Hilton - Restaurant

    The Chattanoogan Hotel, Curio Collection by Hilton

    (198 reviews)

    $$$

    The Chattanoogan Hotel was a nice selection for my recent visit. Location is easily accessible and…read morewas centrally located for all of my travel needs. There is valet and a parking garage that you can use with your room key (complimentary) or charged without one. There are areas that are more dated, including the elevators. Some of it adds to the charm while a couple of things make you give a side eye and just happy it worked out. Unfortunately, I didn't get to experience all this hotel offers since I was out and about often. I did pop over to their rooftop bar, High Rail, and enjoyed my brief time spent there. Rooms were clean, spacious, air worked well. Lighting could use improvement. Overall, I would book again and plan to so that I can check out everything they offer.

    I was in town for a wedding and this was the recommended hotel. I'm a Hilton Gold member and I was…read morerecognized as such when I checked in. The hotel is nice and spacious. My room was clean and very comfortable, with a small couch, table and chair. The bathroom was well kept, with plenty of space for your toiletries. However, I was given a room on the second floor that looked out onto the lobby roof and the parking garage. I expected a room with a better view given my Gold status. The staff was pleasant and helpful. However, I found the internet appeared to be spotty at times. You had to reconnect every morning to the internet, which I do not recall this being required at other Hilton properties I stayed at, especially a Curio Collection hotel. In addition, you sometimes had to reconnect while in your room. One day, I went down to breakfast and although I re-checked onto the internet that morning, by the time I got downstairs, it was off again and I had to re-check in again. The parking garage on the property was free (you need to pull a ticket at first), and you get in and out with your room key. However, if you should stay passed your checkout time (like I did for lunch), when I went to use the key to leave the garage, it did not work. I had to repark, go back to the Front Desk and get the key card re-programmed. The gentleman at the Front Desk said the key card becomes nonresponsive at checkout time. I recommend the Front Desk inform its guests of this cutoff so that if you should enjoy lunch there or want to walk around the area before leaving, you are aware of this situation before you walk out to the garage and have to come back in.

    Hotel Indigo Chattanooga - Downtown - The pool area

    Hotel Indigo Chattanooga - Downtown

    (52 reviews)

    $$

    Second night at this property and so far things have been fantastic. Jo in last night and Charles…read morewas very helpful with unloading our car. Have a huge beautiful room on the 10th floor. Jessica at the bar was super sweet and a great bartender/server. Breakfast was delicious, and have been enjoying my chicken and waffles with rosemary potatoes all day long, even at room temperature.!! Amelia at the front was very helpful. Housekeeping has been friendly. Chris at the bar tonight was attentive Spent the last hour by the pool on a comfortable lounge chair and got to meet some very nice hotel guests. Bed is comfortable. Can't say anything about its location as I have not explored Chattanooga yet NEXT EVENING UPDATE!! Had some issues in the morning that manager Kay took care of before we had a chance to speak to her, and was fantastic at making things right. Again, the entire staff I have interacted with has been very personable, seemed to remember me, although I don't know why(!!!), and shown hospitality that I would expect at a hotel. Would definitely stay here again.!

    1- no parking. You are going to pay $25/day on top of your bill if you want to be less than a…read moreblock away from your car 2- no complimentary breakfast of any sort. Not even a discount. 3- black mold in the shower of room 411 on the caulk of the ceiling. 4- carpets are dingy/worn/gross Aside from that, staff is very friendly and accommodating Plenty of other quality hotels that provide amenities. For this price, get yourself a good bed and breakfast. Avoid Indigo.

    DoubleTree by Hilton Hotel Chattanooga Downtown - Meeting Room

    DoubleTree by Hilton Hotel Chattanooga Downtown

    (113 reviews)

    $$

    We had to book this room at the last minute due to another issue with a different hotel (not…read moreHilton), and I'm so glad we ended up here! The staff was very accommodating and had a room available for us the very next day. We were also able to check in early, which we truly appreciated because our son and his friend wanted to swim after they weren't able to enjoy the pool at the other hotel. When we walked into the Hilton, it immediately felt like we were stepping into a real hotel experience--and it even smelled like one! The lobby was clean, beautifully decorated, and welcoming. Once we entered our room, we were even more excited. The room was clean, and the fresh smell of the sheets immediately gave us confidence that the room had been well taken care of. As I normally do, I inspected the room, and I was pleased to see that the sheets were clean, and the floors and tables were also spotless. The only issue I noticed was the shower floor, which appeared to have some staining that I believe may have been caused by cleaning chemicals. Other than that, the room was great. During our stay, we enjoyed the warm chocolate chip cookies, which were a nice touch! I also loved the customer service at the bar. The bartender was so nice and made me two really good mocktails. I also had breakfast at The Grove one morning, and the grits were cooked to perfection! The front desk staff was outstanding. Everyone we encountered was so nice, respectful, friendly, and genuinely willing to help. Overall, we had a great experience and truly appreciated the hospitality, especially since we had to find a hotel unexpectedly. Hilton definitely made a stressful situation much easier for us!

    On our road trip, we stayed here for the cheap price and overnight requirement. It sufficed for the…read moreprice - Pros - a bed and a bath. Cons - table light was not working. Bed was confortable enough. No breakfast unless paid more. The shampoo was not filled. Coffee maker was not working. And no microwave even though space was there. The HVAC was weird. Did not cool the room adequately suggesting poor circulation. There are many others close by. Will check those for next time.

    Embassy Suites by Hilton Chattanooga Hamilton Place - Guest room

    Embassy Suites by Hilton Chattanooga Hamilton Place

    (117 reviews)

    $$

    I will start with I'm usually not a Hilton person but this hotel may have me changing my mind. I…read moredidn't have any issues. Check in was smooth and the person checking me in was really nice. But what I liked the most.. is that they have happy hour EVERYDAY!! The room and common areas were all clean. They even had an outside deck lounge area. Overall good experience.

    I came to Chattanooga expecting the usual hotel math: decent room, forgettable hallway carpet, and…read morea breakfast that somehow tastes beige. Instead, Embassy Suites decided to flex. From the moment I walked in, the place had that polished, easygoing vibe that makes you feel like you made the right call before you even hit the elevator. The environment is genuinely nice, some vintage Volkswagens were on display in the lobby... the kind of space that feels welcoming instead of transactional. The rooms were clean, comfortable, and, most importantly, stayed that way because housekeeping actually serviced them daily. That alone feels like a luxury these days. The location is not exactly the crown jewel of Chattanooga, but it nails the one thing that matters when you're traveling: convenience. It's easy to get where you need to go, easy to get back, and easy to settle in without feeling like you're fighting the city. And the staff? Warm, friendly, and consistently helpful. The kind of team that makes hospitality feel like hospitality. But the moment that won me over was the Little Debbie snack waiting in the room at check-in. That tiny touch somehow said, "Welcome to Tennessee, we speak fluent comfort food." A good hotel gives you a room. A great one gives you a reason to smile before you even unpack. That's exactly what this place gets right. It may not sit in the most exciting location, but it absolutely understands the guest experience. Clean rooms, daily service, kind staff, and just enough thoughtful touches to make the stay memorable. So I came in expecting standard hotel beige and left thinking about snack cakes, spotless rooms, and how easy they made the whole trip feel. Four stars, and yes, Little Debbie absolutely helped close the deal. And the VW's are a nice twist too!

    Moxy Chattanooga Downtown

    Moxy Chattanooga Downtown

    (109 reviews)

    $$

    I stayed here for a week while I was attending a convention. I was a little concerned when viewing…read morethe photos that this place would be too modern for me. Turns out that it was the best possible choice for exactly the purpose that brought me there. First, the price is unbeatable. You get way more than you expect for such a great price. 2nd, the rooms are spartan, to say the least. But since I was by myself, the room was perfect. There's no desk, 1 chair, a small table that you can setup yourself and most important - there are plenty of outlets to charge phones, laptops, pads, and any other device you have. This place is setup in a way that makes doing work, which I had a lot to do, in the best possible way. You aren't supposed to do your work in your room. There are so many areas, including working rooms, that you can do your best work here and really get down to business. This review is from the perspective of being in Chattanooga for a convention and working. I needed to spend considerable time working on my laptop and going to and from the convention center. Let's address getting work done first. It is true that the bar in the main room is the center of the operation. Around the bar are several areas where you can setup to do work. If you needed to meet with someone, there are places to do that. If you really needed a working room, they have it. I, personally, loved the large wood table near the bar to do work. It has several inset outlet boxes with regular plugs for laptops and USB ports for charging devices. The big table has room for a lot of people with a lot of stuff to all work at the same time. Coffee is complimentary until around noon. They also have cold water and even cold sparkling water. The bartender will give ice whenever you need it. I got more work done sitting at that table than I've ever done at any hotel ever! The staff is really top tier when it comes to taking care of guests. They must have some kind of training program or they just hire the best of the best. That main bar that handles all the operations is far superior to any other hotel. If I needed a snack at 3am, they have it for a price you'd expect at a grocery store. If I needed ice water in the middle of the night, they would give it to me. I ate regular meals at places within a block or two everyday based on their advice. I was not disappointed at all. From now on, if I can stay at a Moxy, that will always be my first choice. If I could rate them higher, I would and they deserve it.

    Great hotel in downtown Chattanooga. Check in was a breeze, the hotel lobby has very cool vibes,…read morewith a bar and lots of games to play. The room itself was small but had everything I needed. The bed is probably a full? I think it is advertised as a Queen but my boyfriend and I would not fit in that bed. Solo, it was just fine! Be mindful of that if you book. The rooms were very cute and well decorated. The bed was comfortable and I liked the hooks on the walls to hang things. Also, I laughed at the community ironing room, it was fun. You are given a token for a free drink when you check in. I did not get a drink at the bar, but I redeemed it for a bottle of water, which was great for me. Speaking of water, they have both sparking and flat in the lobby go refill bottles, along with coffee and tea. I'd stay here again if I'm back in town. Parking is at the building, they'll give you a tag to hang in your car.

    The Westin Chattanooga - hotels - Updated September 2026

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