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    The Westin

    3.2 (143 reviews)
    Open • Open 24 hours

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    Recommended Reviews - The Westin

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    Italian Gelato at the on site restaurant
    Walter R.

    Beautiful hotel, nice location. Have been here a few times for a Woodlands "staycation". The on site Italian restaurant is very good, and they also have a bar with live music upstairs. Definitely worth a stay when you are in the area.

    A toliet seat you can't even sit on. This was my "Titanium Level" upgrade ‍
    Tommy P.

    I've only stayed here twice. First time I was upgraded and they just cleaned the carpets in my room and they were still wet and the room smelled so bad it go into the bedding. This time they upgraded me and acted like it was a big deal to be on the 12th floor. I wake up to a toilet seat that's unusable. Won't be staying here again.

    Bedroom
    Guido L.

    I like this place and overalls like my room. It's spacious, clean and comfortable. It's got a big tv and complimentary water. There are several restaurants and bars walking distance. The temperature in my room has been perfect and I haven't needed to make any adjustments. Lobby restrooms were very clean and the receptionists were very nice. I would stay here again.

    Lauren H.

    Very nice hotel and the beds are super comfortable. My company put us up here for the night and I slept like a baby. The pool was super enjoyable in the evening complete with a fire pit next to it. Sure wish there was a hot tub. Complimentary champagne after 3pm when you check in. It's a half a flute but some is better than none. The bar downstairs is great for night life. There was a saxophone player that was amazing. I never got the food I ordered and, after 30 minutes of waiting for it, I canceled the order. Keep in mind, the food I ordered was bruschetta... you don't even have to cook it. Come morning, I WAS shocked to see that their breakfast buffet is $27 each for adults. The food was gross. I have had better breakfast at a much lower scale hotel. I would NEVER pay for that again and I feel like a fool for paying for it in the first place. Very limited options and they even serve little boxes of cereal... the eggs were runny and the bacon full of grease. I would stay here again if I am ever in the area but would steer clear of the breakfast.

    Sean B.

    Stayed here on a recent business trip which is right next door to our Woodlands Corporate Office so it was perfect, the hotel is very clean and has a great layout. There is a Starbucks in the lobby area, an Italian restaurant Sorriso and a bar on the 2nd floor with poolside service. The rooms and beds are very roomy and comfortable, I was on the 3rd floor overlooking the pool area and waterway, the front desk staff was very helpful, friendly and accommodating. The pool area is nice and clean and plenty of places to sit or lounge, this place is centrally located with lots of eateries and shopping within walking distance. There is a mall with large movie theater and also the Market Street which has more upscale shopping like Tiffany & Co., Brooks Brothers, Rolex, Tommy Bahamas, LuLulemon etc. lots of great food choices here also. Overall great stay and will definitely stay here again, highly recommend if you want something centrally located with access to everything.

    Awesome pool area with shade, music and a bar inside the glass doors
    Katie N.

    Absolutely gorgeous stay. We loved it. The rooms were spacious and very clean, as were the facilities. The only thing, the door to the adjoined room (we didn't know them), let a lot of noise through it, so it was hard to fall asleep with cackling girls next door. I turned on the white noise machine, and it helped, but it was the same recorded nature sound on loop. Annoying (I know, I'm super picky), but if they changed it to the air kind, that'd be better.

    King Bed room
    Britt Z.

    The hotel it's self was nice, location and room cleanliness were on par for Westin. Staff at check in was lovely, but beyond that it was a challenging to navigate our stay. There was no information in the room notifying us of the WiFi situation, room service, pool hours, hotel restaurant info, nothing. Even after looking on the website, it wasn't helpful. We ended up getting charged for wifi unknowingly. We had to leave and go eat at another restaurant out of the hotel because all the bartenders at the bar had their masks down or off and 50% of people staying at this hotel/walking around/bar area/pool area were NOT wearing masks. They were not enforcing any of the mask requirements so it was a very anxious stay. I wouldn't stay here again for these reasons.

    Eden G.

    Seldomly have I wished more than 5 stars were available while leaving a review and this is one of those times. The customer service made this location stand out above all the others. The rooms were impeccably clean. Chatting with the front desk was so efficient and prompt at answering. Through his kindness and dedication to Marriott, John Magee, made our hearts be full of joy through our entire stay. Thank you so much for having such special members of your team such as himself. The continental breakfast was out of this world! Attention to each detail of every item was definitely noted. Fresh bagels from New York! Truffle butter on the the avocado toast! Fresh eggs that aren't made from powder! The coffee! House made gravy! Smoked salmon! Fresh juice! Please make your entire team know how special their contributions to the Marriott are.

    Not what you want as a welcome gift... Things didn't get quiet until past 1am on a Thursday night. The provided earplugs didn't help.
    Laurent M.

    I'll start with the positive: the hotel is beautiful, the staff is courteous. I loved being right on the Waterway. The room was comfortable and a pleasure to be in. The fitness center had enough equipment for all even in the early morning. I wished the blinds were motorized so that I don't have to look for the correct chain, but that's not a big problem. So, why such a low score? The noise. It's never a good sign to find a fresh pair of earplugs and a note about the "vibrant nightlife [...] just outside our doors". The first four were "highlighted" by the same four or five songs broadcast in the square until ~11 am. Annoying (I can still hear them) but whatever. The last night, though, the mood switched to a nightclub ambiance with bass so loud they cut through the provided earplugs. That lasted until 1:30 am. I had to get up early the next day. The note with the earplugs also said "We [...] hope you have a rejuvenating stay." I didn't.

    Lobby
    John D.

    Needing a place to stay to attend a wedding we opted for here. A corner room with a great view of area. The room was huge with a comfortable bed. The 1st night in a hotel is always hardest for me to get some sleep. I didn't have a problem here. Even with the noise below our room it remained quiet inside. However, in addition to the price of the room be prepared to pay additional $$$ for parking. In addition to all of the entertainment located on the streets below there is an Italian restaurant attached and a Starbucks in the lobby. Nice place to stay and we'll stay there again if the occasion presents itself.

    Black picture that continuously happens no matter the room I'm assigned!  Absolutely frustrating!!!

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    Check in was seamless Rooms are clean up to date and beds are very comfy. Gym is well equipped

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    Page 1 of 4

    Ask the Community - The Westin

    Is it safe to attend an event at this hotel during the Coronavirus crisis?

    Is there a good place in this hotel for a business breakfast of 5 people? We need privacy or at the least a quiet location.

    There is a pseudo quiet area off the lobby. However, if you ask they can likely accommodate you in a more private area off nearby small conference rooms.… 

    Don’t See Your Question? Ask Away!

    Review Highlights - The Westin

    “Stayed here for Kenny Chesney concert at Cynthia Woods Pavillion.”

    Mentioned in 4 reviews

    Read more highlights

    BRKTHROUGH

    BRKTHROUGH

    (23 reviews)

    This place is AWESOME! BRKThrough is such a unique and fun experience. The website does a great job…read moreof explaining everything. I've only been here once and I would definitely come back! My husband and I booked the 2 hour experience. It seems like a lot of time, but once you play, it feels like it's not enough! The rooms truly are best played with 2-4 players. There are some rooms where 2 people is nearly impossible to get a perfect score, and there are some rooms where people would just be standing around if you have more than 4 players. Your team will have a team leader who will wear a specific wristband that opens the rooms and allows you to view your score on a big screen in the hallways. If your team doesn't care about rankings and want to just play for fun, then you can go at your own pace or split up if possible, depending on the size of your team. For example, if you have a total of 6 people playing, you could be one team with 1 team captain. For scoring, it would be best to stick together. Or you can split into two teams and have two team captains. That way, your team could split up into teams of 2 and 4 or 3 and 3 depending on the game/room. If you do care about rankings, then stick with your team and try to solve as many rooms as possible and get the perfect score. The rooms are so different! It's a lot of fun. There is definitely something for every one and many rooms to solve. Within the 2 hours, my husband and I were not able to go through all the rooms. Man, after we were done, we wanted to play more! It was exhilarating because you are trying to get through as many rooms as you can and trying to get the best score. It's like we were on a game show. haha Some rooms are addicting to where you want to just play it over and over again, but if you care about your ranking, just move on! lol The rooms have a time limit, which helps you pace yourself and prevent people from hogging a room the entire time. It gives off a "minute-it to win-it" vibe. Running around and trying to find an available room is also fun in itself. It's like a labyrinth in there. There were some technical issues with some rooms. For example, there was a soccer room where one of the goals would not score at all, so that messed with our points. There was another room involving a subway where I seriously think several answers were not on the posters provided. However, it was still fun! The employees were all super nice! One of the employees even helped us play in one room because it was one of those rooms where it would have been impossible to get a good score with only 2 people. I would say this isn't exactly a "one and done" type place. If you play with different people, it will be a different experience. Certain rooms you can definitely memorize and just plug in the answers. However, there are other rooms that are sports and arcade style, so replaying it would still be fun. Furthermore, you may not finish all the rooms the first time and by the next time you come back, they may have added additional rooms/games. Also, since they track rankings, you could try to get a better score the next time you come. The price is sort of expensive, but I think it's worth it. I mean, it's not something I would do every weekend, but I can definitely see us coming back a few more times for special occasions. They do serve food inside the venue. They have a really cool little glass box outside of each room to put your drinks inside. Also, they have free lockers to put in your purse and other valuables if you wish. There are also several cool photo opportunities. This place is just amazing. You have to just come and experience it yourself! This place is perfect for birthday parties, family outings, date night, or just to try something new. I highly recommend this place!

    This was a great way to spend an hour or two. It would probably be more fun with at least 3…read morepeople. Larger groups would have fun but all of the games are for only 2-4 people at a time. That being said.... They have a super cool beer tap setup. You can pour your own beer and it charges by the ounce. Reminds me of the gas station.

    Hyatt Centric The Woodlands - Guest Room

    Hyatt Centric The Woodlands

    (100 reviews)

    $$$

    We did a staycation here for our anniversary on the weekend of May 8-10. Booking with points and a…read moresuite upgrade reward, we were placed in a suite at room 422 which gave an overview of the HEB and neighboring shops in that area. Plus the location is close to the Cynthia Woods Pavilion so it allowed us to hear the Dave Matthews Band concert performance which took place on the 8th. Nothing like hearing the soulful sounds of the violins and horns from that band. The hotel has some nice amenities including a hot tub and pool located on the 2nd floor (both are outdoors). There's several lounge chairs where you can hang out while you get your tan on by the pool. There's also a hotel kitchen/bar area serving up nice cocktails and theres' the breakfast area which is complimentary for Globalist members which we took advantage of. I loved their brisket eggs benedict; definitely recommend ordering. Now back to our suite, there was also a lounge couch giving us more room to spread out. They also gave us complimentary chocolates and a hand-written note welcoming us while mentioning our anniversary. I really liked that personal touch as it made us feel valued. The bed is comfortable and we slept quite nicely. There is a mural above the bed of some woman with a hat covering her eyes; it kind of freaked us out at first but we grew to appreciate the artistic touch. Parking is behind the hotel where you can do valet or self-parking. It's also within walking distance for all the shops/outlets so there's plenty to do staying here. Definitely a favorite hotel of ours and we'll be more than happy to stay here again!

    This is a fantastic option in a beautiful location!…read more The hotel itself is pretty nice, we stayed in a regular suite and it was adequate for our needs. We had breakfast in the morning before checkout and it was great. The staff were friendly and welcoming all over the property. I would definitely stay here in the future.

    The Woodlands Resort - Deluxe King

    The Woodlands Resort

    (295 reviews)

    The staff is very friendly and helpful. I love this hotel. I love the amenities. This is a great…read morelocation. The beds are very comfortable . I would highly recommend this hotel.

    I wish I would have read the reviews before booking a stay at this hotel. As expensive as it…read morewas....I would have thought the service would have been exceptional! When I checked out of the hotel, I noticed I left my bathing suit in the room. I had an engagement to attend for a few hours. Soon after my engagement, I went back to the hotel the same day, (literally 2 1/2hrs), to see if I could retrieve it. When I arrived, I was told that I needed to fill out a "Lost & Found" report and that it would take 48hrs before receiving a response. I gave them more than enough time before I called them back (3 days later). When I called them back, I was told that it would take 72 hours before getting a response. Well, it happened to be the 72nd hour when I called and they still could not locate my bathing suit. I was then told that I would be getting email updates. As the days went by, each update would give me "formality" emails. "We know how much you want your lost item returned, and we are doing our best to find it! We appreciate your patience while we conduct our search. Should we find an item matching your item's description, we will send you an email and/or a text if you have opted in, with a link to our return options page so that you may be reunited with your item. If we are unable to find any items that match the description of your reported lost item within 7 days of your report, we will send you an email advising you that our search was unsuccessful, and your report will be closed. Providing detailed information about your item(s) is the best way to help us with our search." I gave them a detailed description, plus photos...they were still not able to locate it. As of today, 9/16/26, there has been no indication of them even locating my bathing suit. When I called, I asked them what their process was for the "Lost & Found", and the so-called "Supervisor", proceeded to tell me that once an item is found in the room, it gets put into their log book. I call "BS". I proceeded to tell the "Supervisor" that I don't feel their process is effective and that basically they are operating under the "five finger discount" and are not truthful with their findings. I know it's a simple bathing suit but, to me, it's the principle of the matter. If you are charging high prices for consumers to come and stay at your hotel, you should provide A+ service, all the way down to leaving a simple item in your room. So, I encourage everyone to read the reviews before thinking about booking a stay here. I don't typically write bad reviews or even want to write bad reviews but, I felt this was warranted. Especially, since I came back the same day I checked out.

    The Westin - hotels - Updated September 2026

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