People, People, People,
What is all the fuss about - I finally wound my merry way up the winding stairs to the aforementioned restaurant after a heavy morning shopping, and I hate shopping with a vengeance. Especially when I really would like to find something nice to wear. I thought that a simple nice, meal with a glass of wine would rejuvenate me for the dreaded afternoon shopping session. When I say simple, I mean simple, as in light.
I entered, breathless, and although considered gorgeous at times, (by men who have imbibed too much mosty, alas, I jest, of course) rather unfit for those stairs, and promptly had to sit down at a nicely presented table, nothing special. There was a lady and gentleman in attendance, and three business gents dining at the only other occupied table. Nobody else. I asked if I could possibly have a glass of wine just for now, and no, I could not, one had to have lunch. I said fine, I shall simply rest, after the stairs and look at the menu. Said menu looks and sounds delicious, and later in the day, I might have had it. I did like the menu. The lady came over to me, with a pleasant smile, to ask again what I would like to eat, specials or what, so again I explained that no, I had thought one could have some tea, coffe or wine. Interestingly, no one had the thought of even saying would you like a glass of water.
Before I left the restaurant, to begin the arduous (yes it is, I don't care what other people's definition of 'quaint' is) task of making my way down the stairs, I made eye contact with the gentleman, who made a polite comment to me, and I said 'well, I really could do with a nice glass of wine to fortify me for those stairs.' He smiled, and I left to walk down the stairs to the bookshop, As I walked around, I saw the cups and saucers, and said to the gentleman who was sitting at a desk, 'so this is where you do tea and coffee'. Hardly looking up, he said, yes, we have coffee. I said I preferred tea, in a very noncholant manner, so he reluctantly said, yes, he believed they had tea, maybe herbal tea, even. I said no, I don't like herbal tea, (sorry, I don't). And no, thank you, I would not like anything.
In summary, in my local area, Clontarf, and indeed in many other places, I have asked politely the very same thing, (sometimes purely to test a place), vis a vis the glass of wine, and I have never been refused. The restaurant was empty, apart from the 3 gentlemen dining. This is not a hospitable, customer friendly way to behave on this occasion. It may not be a request they get every day, but when they do, think on ... who am I? what is my agenda? how important is my business to them? and last, but not least, chances are, I would have had an early dinner there. Because I like to see customers/clients being accommodated in a friendly, practical way where possible. Did not happen at the Winding Stair. Smiling sweetly and saying the right things does not hack it for me, I did not ask for the sun, moon and stars.
In all fairness, owing to the very strong and delicious smell of food being prepared, (presumably for the evening?), no odour of the Liffey was in evidence. Also in all fairness, the menu is lovely, and perhaps it is as nice as it is described and smells.
First impressions are lasting, and I shall not be trudging up those stairs again any time soon.
Maria A read more