Beware- Just know that this company will come out friendly for your initial services but will not return calls or follow up with services afterwards. The blinds came out great initially with Jon (who no longer works there) and when there was an issue, I reached out to Traci for a quote to repair one of the blinds. She said she will get back to me but never heard back. I even tried following up but again, no response. I find it unprofessional that I have to try to keep seeking out to get a response, when I'm the one trying to purchase service from them again. I read in the previous reviews that this has been an ongoing issue. read more

Max and Traci were amazing and very easy to work with. They work fast and the communication was excellent. We had 2 other companies do quotes for shutters and vertical blinds and this company was the most affordable with the shortest wait time for installation. We waited roughly 2 weeks while the other companies were roughly an 8-10 week wait. The installation was fast and seamless. I definitely recommend The Window Decorators! read more

I hired this Co. to do blinds and shades in my home. They did a wonderful job. I love the color; went with a very light shade of tan to match my flooring and they look great! The installer, Frank was fast at installing them and very nice. Max and Traci were so kind and friendly; I felt like I was taking to old friends when I met them. I am very pleased with their services and I will definitely use them again! read more

Our window treatments from Jon have probably been one of the best, if not the best purchase for our new build. The Window Decorators are so reasonably priced, have excellent and fast installation, and respond to any questions or concerns promptly. I never thought I could say a window treatment was beautiful but these are absolute perfection. Well done guys - so so so happy! read more

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They truly beat the price we were quoted from another company! They installed temporary shades immediately as we decided which shades we wanted and had the final product installed within the week!! Unbelievably fast, very reasonably priced, and very professional! read more

We have used The Window Decorators for multiple homes over the last 20 years and we would give them 10 stars if possible. The longevity of the business says it all!!!! We have bought roller shades, plantation shutters and just recently, power blinds. Max and Traci, the owners, have always been easy to work with, patient, very knowledgeable and have an extensive selection of window coverings. The installers are skilled and professional and very meticulous. Max and Traci will travel to your home and discuss with you your design goals. They will show you options and then order the product that you choose all from the comfort of your home. And trust us, the pricing of The Window Decorators is less than one-half of the big box stores. Don't waste your time contacting other companies, call Max and Traci at The Window Decorators. read more

They did an amazing job with our drapes 9 years ago so we naturally called them back fir upgrades. Traci and Max were like old friends when we met again so we never questioned the quoted price. It looked reasonable enough so we ordered on the spot. 4-6 weeks was delivery. I called Traci to ask if they could deliver at about 4 weeks and her response, "we will try". After about a couple of days she gave me an update for delivery and install and I was over the moon. Their installer Oscar came on time, installed did demo for my husband. It was do pretty! Thank you. read more

Moving into new construction comes with a slew of stressors and finding window coverings was among them. Our developer wanted to charge $3100 for basic white faux wood blinds and Home Depot wanted a lot of money as well for similar options. Max and Tracy came by and gave us a quote, and we liked that they provided multiple options to choose from. We decided on these beautiful gray 2in. faux wood blinds that have really stood out since installation. They're high quality and we're so happy to have selected The Window Decorators to handle one of the most important features when moving into a new place. Thank you! read more

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I love my shutters. It adds wow factor to my home. It also provides enough dimness that I need to go sleep in the day time since I work nights. Jonathan and his team are very professional. The installation went very quick. I highly recommend them! read more

The Window Decorators - Shades & Blinds Near Me - Riverside, California

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We moved into our home 17 years and had all our blinds and window coverings installed by this company. We were told they had a"life-time guarantee" I figured that was only it as good as long as they would be still be in business. Well, 17 years later we needed some blades replaced and some of the mechanical parts repaired, and The Window Decorators were still around. They replaced the blades and fixed the blinds that needed fixing. I would certainly and confidently recommend them to anyone. *Professional *Courteous *Excellent Customer Service read more

I've had a few companies give me estimates for shade rollers, but The Window Decorators super exceeded everyone else with their experience and knowledge of the products they sell. After they talked with us for a while and they understood our style, they were able to recommend the right product for our needs and decor style. I highly recommend The Window Decorators. read more

The Sales person was professional, knowledgeable, and courteous. I met with the Sales person 9/20/2021 and put down half the cost. I called their office every week for three weeks just wanting to get a date and time of the installation. Every time I called I would either get a lady or guy claiming they would call me right back but they only called me back the third time because I expressed to them my frustration. The first time I called the lady was very rude and made me feel as if I were bothering her. Finally, on 10/16/2021, the shades were installed and the installer did a great job and he was very professional. The shades look great and the quality is awesome. read more

We were so happy to find Heather & Jon to put in our shutters and wooden blinds. The Window Decorators were reasonably priced and Jon and Heather were so easy to work with and very knowledgable. They helped us so much with the decisions we had to make to ensure that we were completely happy with our results. Our shutters were installed today and they are of the higest quality. Our wooden blinds look great, work well and are made extremely well. We couldn't be any happier with everything. We would highly recommend Heather and Jon on their professionalism, the pricing of their products and helpfulness that they provided us with. Thank you to both of you for everything and how easy you made experience. Jan & Tom W read more

Max and Tracy at The Window Decorators are very professional, easy to work with and their prices are great. They have been in the business for many years and it shows. We are thoroughly impressed with our new shutters. The material and craftsmanship are very high quality. The installers were also professional and efficient. It's the best investment we've made in our new home thus far. I would highly recommend The Window Decorators. You won't be disappointed. read more

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Just had my shutters installed today, and we absolutely LOVE them. Of course if something happens down the line I will update this review, but we couldn't be happier. We called for many quotes from different companies and we just were not pleased with their pricing, service, product, etc. It was just by chance I called the Window Decorators because Jon had come to my door when we first moved in and I brushed him off immediately. I felt horrible for being so rude, so I actually gave them a call a few days later to come out and I am glad I did. We went with their polycore product, which in my opinion should stand the test of time vs. wood shutters, and they look absolutely amazing!! They're not cheap looking at all, and even though this review is premature I am sure we will be delighted for years to come. Thanks guys for everything! read more

This company was recommended to me by my friend who had them install the blinds and shutters for 4 homes that he had recently built. The quality of their work was impressive, so I asked them for a quote. They made an appointment to come to my house, showed up on time, and they were friendly and courteous throughout the process. They listened to us and made some recommendations based on our budget and needs. We went with a combination of blinds and shutters that accentuated the features of each room. The blinds arrived shortly after placing the order, and the shutters took several more weeks although everything arrived within the projected time frame. The cost was very reasonable, much more so than the Costco/Hunter Douglas quote that we had previously received, and their installer did a great job. The shutters especially have transformed our living room, we are very happy with them. Overall they did a great job and we will definitely be calling them again for our future window dressing needs! read more

I had window shutters installed in my home and my in-laws. They look fabulous in our home and the quality is great. It's been so easy working with Jon and Heather. They are great with communications which is hard to get these days. Great customer service and the installation was easy to schedule. I highly recommend them! read more

We just had our shutters installed and they're amazing. Heather and Jon were totally accommodating when it came to our schedule, explained all of our options with no motivation other than to give us what we wanted, and then gave us a fantastic price. The finished product is beautiful, and we couldn't be happier! I will recommend them to everyone I can. read more

The Window Decorators - Kitchen shutters - Shades & Blinds Near Me - Riverside, California

We recently moved into a new build and needed blinds ASAP. I saw a sign from another home that used window decorators so I decided to give them a call. I was able to get an appointment that same day. We were shown all sorts of options for our home (shutters, curtains, etc.) We decided to go with blinds and have them installed on all windows. We were told that we needed to wait about two weeks for the items to come in. Less than 2 weeks the items arrived and they were able to install our blinds the next day. Installation only took about 2 hours and they did an awesome job. Any questions we had they would respond quickly. Very friendly service. Would highly recommend them! read more

Amazing! As good as it gets. We used them to cover all the windows of our new home. We were very pleased with the quote process and installation. They are very professional and knowledgeable and our blinds look amazing. Great quality and price! read more

Very happy with the Shutters I purchased. They really made the home look first class. I would recommend them any day read more

They were referred to us by a neighbor we called them and they came out the next day. Jon and heather were wonderful to work with, very professionally and so helpful! I have recommended them to everyone I know! read more

This is the worse experience I've had with a local business. We bought shutters and blinds for all of our windows/doors of our new home. We went with TWD because they seemed nice and professional people. What seemed to a good start and lots of referrals (lots of new homes being built) for this company, it quickly turned bad. Once we gave them a fat check they stopped responding to messages and started ignoring our phone calls. We finally got a hold of them and months later we had our blinds installed. OK so fast forward two years. We called them again (I know... stupid me) to come give us a quote for new door and windows we installed. Also needed a window shutter repaired as one of their selling points is that they're covered for life. Their demeanor and willingness to sell quickly turned sour. They left and never called us back. Six weeks later I called them and they said they would look into it and that I would get a call back - guess what - they never called back. DO NOT BUY FROM THIS COMPANY. THEY WILL TAKE YOUR MONEY AND IGNORE YOU WHEN YOU NEED THEIR SERVICE. read more

Jon and Heather at the Window Decorators were great. Professional, easy to work with, great prices, and quality product. We are so happy with our shutters. The installers of the shutters were also wonderful...Friendly, fast and quality install. Definitely would recommend the Window Decorators to anyone in the market for shutters. read more

First thing to buy in a new house, blinds and shutters. First person you should call, Jon and Heather at Window Decorators. Go ahead and stop looking at reviews of all the other people you have heard of or got a flier on your door, because you have found the best right here. We could not be happier with the level of professionalism, quality of product, and overall experience with Jon and Heather and their company. They were amazing to work with and a truly the best people we have worked with in settling into our home. I could not recommend more Window Decorators and their services. Simply the best. read more

These are good hardworking people who are respectful, reasonable and professional. Our shutters are beautiful and the process from beginning to end was easy and pleasant. Jon and his wife came out to measure and were very helpful and knowledgeable. Install was fast and professional. You will love your beautiful shutters and they are very high quality. We highly recommend them! Thank you guys for our wonderful shutters. We love them! read more

I wish I could give them more stars. But after I experienced their customer service, I would give them zero star if there's an option. When we first contacted them to install blinds in our house, they were very friendly and responsive to our phone calls and emails. After they finished the installation, we found that there's missing piece on the bottom of a blind. It's just a small plastic cap that holds the strings. Without the small cap, the strings will get loser and loser. The blind will eventually fall apart. So we called them and asked them to mail us the plastic piece and they agreed. After that we never received anything from them. We tried to called and emailed them several times, but they never responded. To me, it shows that they only care about getting your business in the beginning, but after they get your money they don't care if their product has problem. I will not recommend anyone to use this company. read more

This guy is a slimeball. I declined to let him quote work because I already bought elsewhere. Even so he offers to lowball if I cancel the existing contract. A couple of days later he comes into my yard a steals his competitors sign. Watch out. read more

I want to be fair and so I want to add an update. It takes a lot to change my mind/ opinion, but they did it. Despite my bad experience with Lupe, Tracy and Max have completely gone above and beyond to make up for it. Not only did they offer to come out on the original scheduled day, but gave me great customer service over the phone and in person. They personally came out and took care of my blinds. They apoligized for the miscommunication and showed me that customers are a priority with them. I am highly impressed and greatly appreciative of their professionalism, knowledge, customer service and kindness. read more

Was recommended by a friend so we went with them. I am not sure if they have favoritism with some clients over others, but I was told by another client of theirs that they put up paper blinds while waiting for the window treatments, something we never received. Heather and Jon were able to accommodate on pricing, but were pretty persistent with the sale. Once everything was said and done, there has been no communication on their part or the company's part on following up. Customer service is definitely something that I look for in a company, and like what other Yelpers have said about their eagerness prior to the check clearing and then not hearing from them just leaves a bad taste in my mouth. read more

Heather and John did an outstanding job helping me find the right blinds for my home. If you are in the inland empire and looking for blinds or shutters, they are the way to go. I was unsure of putting a certain type of blind in my home and with their expertise we were able to get it figured out and the blinds look great. Can't wait to get my shutters installed too to complete the package. So far, I am very pleased!!!!!!!! read more

I order plantation shutters from them over 10 years ago. They have withstood time and they still look great.. I'm going to use them for my new project. I know the quality is good from experience. read more

I mostly dealt with John and he was very nice, understanding and easy to work with. Guaranteed lower prices than competitors. Great family run business read more

Thank you John at The Window Decorators for beating everyone's prices! We love our new shutters! They were worth the wait!! Very professional! I received many quotes from other companies, and The Window Decorators beat them all! Great quality!! read more

I love my custom drapery. Is absolutely gorgeous. Tracy is and her John are awesome. I was so impressed with my Drapery's. I 100% recommend them . Thanks for making my home beautiful. read more

This review is long overdue. I met with John and his wife when they came to measure our windows for all shutters. Both of them are very nice and were easy to talk to. The shutters came at the projected date and were installed in a timely manner. I would recommend them to anyone. read more

I meet with Traci and her husband. They made the overall process from beginning to end very easy. Their extremely friendly and very professional attitude made the choosing of my shudders and blinds enjoyable. I was able to receive options that I didn't even know existed. The craftsmanship and install are flawless!!! Definitely a great price all around. I could not be more happy and extremely satisfied!! Top notch!! read more

Usually the best prices around, especially for Sunland Polycore Shutters. I would recommend this company for window coverings.

The Window Decorators were referred to me by a friend whom had recently used them for their new house. I'm so glad I got that referral! This house is a vacation house in SoCal. We live in WA, so we had to do everything via phone and texting remotely. They were very responsive and helped me get our blinds installed while we were still in WA shortly after the house was compete and we closed escrow. When we arrived to our SoCal house, several weeks later, the blinds were perfect! I can't thank them enough for working with us remotely to get our blinds installed to our satisfaction. I highly recommend The Window Decorators! Thanks again for all of your help and professionalism!! read more

If I could go back in time, I would have avoided this company. I thought I was doing the economy a favor by going with a family run business but in this case I would recommend a large company that values their customers! We had Jon out here on Dec 5, 2015 to place an order for Roman Shades. It was supposed to take only two weeks however it took longer. Nobody called to update us, when I called to inquire I spoke to one of the owners and she was supposed to call me back but never did. The next call I received was from Lupe who is the installer's wife. She also makes his schedule. She has a problem with proper communication and returning calls as well. They set up the time to come install only to come with some of the order. The manufacturer came & installed the rest the night before Christmas Eve! They weren't properly made so they looked terrible. We informed the companies & it took them a week to call back to address the issues. Now fast forward to the current date (February 20, 2016) we have had these people in our home more than 6 times to fix the shades. The manufacturers said they would return our money to the Window Decorators so we can hire another company and replace the terrible work they did. Max the owner of the Window Decorators came out 3 weeks ago promising to get back to us and we haven't heard from ANYONE! These people are the most unprofessional individuals. The worst part is that the manufacturers can't even fix what they supposedly make everyday. read more