no one would answer local phone number and ended up talking with Battle Creek who transferred me to…read moreJackson. I had already filled out an online request and it turns out Jackson doesn't bother to call (even though phone number is required field) and they sent an email instead. When you are not able to get into your garage having a repairman respond is important. Overhead Door does not respond.

I rang up Overhead to come appraise our garage door opener. They quoted a price and said they'd be…read morein touch within a week. Unfortunately, they didn't get back to me, but when I called them, they set me up with a date to come out and fix the garage door opener (it was just before the holidays and they were short staffed, so I certainly don't hold anything against them for not getting back to me within the original timeframe). The gentleman who came out and fixed the door was great - knocked out everything quickly while I continued my own work. $500 seemed fair to put in an all new garage door opener and keypad. The only thing keeping me from giving them five stars is that the repair man took down what code I wanted for our keypad but didn't program it using that code. I had to read through the instructions and reprogram it myself. Other than that, solid place. I'd recommend it to anyone.

After calling several companies I finally got ahold of a very knowledgeable technician. He came out…read moreto the house got the door opened. Contacted Anderson doors and got my replacement lock which I didn't know was under warranty. After it came in came back replaced the lock at no additional charge. I locked the number in my phone. They are GREAT!

My fiancé and I got home to find we were locked out of our house. I called several companies and he…read morewas the only one who was able to come out tonight AND was super nice throughout the whole interaction. My fiancé was worried we'd be paying a ton, but found the cost to be very reasonable! Thank you so much for saving us!

I am not a spiteful or vindictive person so I take no joy in writing negative reviews but I think…read moreits important that I share my experience. I just purchased a home in Brooklyn and I needed to have a couple trees removed. I called a few tree removal services. Three of them were disconnected phone numbers and three responded relatively quickly. Ryan was the first and he gave me a what I thought was a good price that I agreed to. He said he'd do it for less if I paid cash (first red flag) while I appreciated it, I asked if I paid full price if he could get it done quickly to which Ryan agreed. We agreed on the following Friday which was only a few days later. Friday came and I hadn't heard from Ryan by 1230 (as promised) so I called him and he said he text me twice and left me a voicemail, but hadn't heard from me. I'm not sure what he was allegedly waiting for since we previously agreed he was coming Friday for sure. (second red flag) The problem that came up as his story evolved was that my voicemail has been full for several years. I don't use it, and I had been texting other people all morning so i know the old story that I didn't get the voicemail or text messages he sent simply isn't true. I checked my phone history while I was on speaker phone with him. None of my texts were from him. (red flag number 3) When I asked him if they were still coming he said they "already knocked off for the day" (at 1230 on a Friday) and they could come next week, I have no idea why he would say he tried to reach me three times when he and I were the only people in the conversation. He had to know I knew he wasnt telling the truth. Last important point is that he said he'd email me a copy of the our quote and proof of his insurance and I never received that either. (Fourth red flag). Yes I checked my spam and trash email boxes. It never came. So Ryan was unable to reach me via phone, text (twice) and email?!? The summary is that Ryan was quick to give me a quote, quick to make promises about the work but slow to show up and perform. It was extremely hot that day so if that was the real reason-just say that. He never mentioned that. Instead he chose to make up a story that I KNEW wasn't true. It was insulting besides being inconvenient. I took the day off of work to be available and look where it got me.

Abandoned by Backwoods Tree Company…read more After spending three days working to trim some walnut trees and to partially remove a large elm in our backyard, Ryan failed to fulfill our contract and abandoned the job. He left us with a large pile of wood, several large limbs and a 30-foot "stump." After a few weeks, with several different plans on when and how he would complete the elm removal and clean up, Ryan ultimately stopped responding to our messages. We made the great mistake of paying Ryan before the job was complete. Don't make our mistake.

Guy was prompt, professional, and did the job I asked them to do. Price was reasonable.read more

Jackson Key Works (Jim) came out to my cottage in Hillsdale County (over 20 miles from his shop),…read moreand replaced 2 outside door handles, and installed 2 brand new electronic deadbolts from scratch. Then he keyed them all alike, using my house key from our city residence. I was very impressed with his professionalism, and his kindness. He did a great job and was very reasonable. I tried using Home Advisor and also Angi for this job, and they never showed up. Turns out they are owned by the same owner, and they never communicated with me, despite my repeated calls and emails. So I made 2 round trips to cottage (180 miles each) for nothing. Jim at Jackson Key Works was local and responsive, along with probably saving me a couple of hundred dollars over Angi or Home Advisor. Well done Jim!!

I highly recommend JJ's Sealcoating! They did an excellent job on my driveway, and the results look…read moregreat. The communication was excellent from start to finish, and they were quick, professional, and reliable. I really appreciated how easy they made the whole process. Great quality work and great service--I would definitely use JJ's Sealcoating again!

JJ's has done 3 jobs for me. The first one was 4 years ago. They crack filled and seal coated my…read moreold driveway. It looked way better! I asked JJ how much it would cost to tear out my old driveway and lay new. He said it would be a lot less if we add 2 inches of fresh asphalt over the old. He explained how some of the cracks would transfer though the new layer. But, not crumble apart like what I was currently dealing with. Crack fill and sealcoat every 1 to 2 years. I had him do it the next year. He was right. The 2" layer of asphalt makes my driveway look brand new! Some of the main cracks from the bottom layer came though into the new layer. So, I had them crack fill and sealcoat it the year after it was laid. No weeds or grass showing up in the cracks. 2 years ago I had them add all new asphalt from my driveway to my shop. I am extremely pleased with JJ's.

We hired Slater Painting to patch and paint the main level of our house. Matt made a great first…read moreimpression with a prompt returned call and on-time arrival for the bid (which was in-line with others I received). I was very impressed with the crew. They were punctual, polite, moved through our home with care, and worked well together. The job was handled with great attention to detail in every way. They cleaned up (vacuumed thoroughly and tidied up tools and space) at the end of each day. There was excellent communication and they handled changes with grace and speed. The finished job is absolutely beautiful. Highly recommended!

I had some scratches on cabinets repaired. They are beautiful. They look brand new. Highly…read morerecommended!

I can't recommend him enough! He came out quickly, re-keyed several locks for us, and made the…read morewhole process so easy. Everything works perfectly, and you can tell he really cares about doing quality work. He was friendly, professional, and took the time to make sure everything was exactly right before he left. It's great to support a local small business, and I wouldn't hesitate to call him again or recommend him to anyone who needs a locksmith, you've definitely earned a loyal customer!

Bo (aka Mike) did a perfect job of getting me out of the pickle I was in. I own a VERY HEAVY…read morewaterproof/fireproof lock box which holds family valuables dating back to 1836. Somehow I broke the key off flush in the lock. The box is too heavy for me to lift, let along take to his business. He came to my apartment the day after I called, and used several tools in an effort to remove the stub of the key. It took some perseverance, but he got the key out! I found him a pleasure to work with - he explained the estimated cost ahead of time, showed up promptly, has a delightful personality, and gave my dog some loving attention when she kept wanting to get close and "help"! I won't hesitate to contact him again should I end up in another pickle!

I would strongly encourage others to be cautious when doing business or working with this company…read morebased on my personal experience. I attempted multiple times to handle a serious issue privately and professionally involving equipment stolen and seen using it on FB post etc. When I arrived with law enforcement to try and verify the equipment, the business owner refused to cooperate or allow the officer to view it, despite the situation potentially being resolved very quickly through simple transparency. As someone who depends on this equipment for work, the lack of concern and accountability was extremely disappointing. What was even more concerning to me was the company's continued support of an employee "with multiple and recent DV and theft charges" despite repeated issues and complaints surrounding his conduct. Instead of helping resolve the matter professionally, I was met with denial and resistance. I have documented conversations, screenshots, photos, and other evidence connected to this situation and will continue pursuing the proper channels. I believe businesses should operate with honesty, professionalism, and accountability, and unfortunately that was not my experience here.

They provide excellent and safe tree services. They cleaned up appropriately after completion.read more