The front desk was very lackluster--they didn't explain anything, just handed us the locker room…read morekeys. I had read up about the place so I knew the locker rooms were coed, but I was still confused as to whether there were changing rooms or what was the proper etiquette. Place is small and I understand the price is more moderate compared to other spas, but you feel nickel and dimed. Everything is extra, you don't even get complimentary tea. The masseuses were amazing, no complaints there, but when we tried to tip and asked if 100% goes to the masseuse, they said 25% goes to the spa and 75% to the masseuse. I'm sorry, what? Very unethical considering that structure is not transparent at all. The massages were amazing so it's a shame they're not getting their fair share.

I went to Loyly and got a massage and used the the sauna…read more The massage was great! Loved everything about it! The massage is what is keeping this a 3 star review. The rest of the spa experience and atmosphere was lacking for me. The space was very small and felt crowded. The waiting area was very uncomfortable. It is a small bench right next to the check in desk and was not a relaxing place to wait. The locker room was co-ed which I was not expecting and was also crowded. I didn't know where to change. The floors of the locker room were all wet and it felt damp. It didn't but feel like a nice relaxing spa experience. The sauna area was crowded. Only 3 chairs to hangout in which were occupied most of the time. There was a charge for tea which is usually complimentary in a spa experience. I ended up leaving before my 2 hours for the sauna experience because it was not relaxing and the vibe was not enjoyable. Overall it felt cramped, crowded, damp, and a let down from what was shown on the website.

My first experience was stellar! Karen was professional, informative, and cheerful. The environment…read morewas spotless & stylish. But most important was the treatment. I did the Fire and Ice. Fantastic! I will be back again and again. Thank you!

I had a wonderful time at soak box! I was greeted by Natalie who welcomed me upon entering and was…read morevery kind and professional the whole time! She guided me through the whole process and explained everything clearly and answered any questions I had. It was my first time doing an ice box so I was excited. I did the sauna and ice box package which allowed for an amazingly relaxing time. The ice bath was rough for me but it felt great once I got use to it. Then going back into the sauna felt wonderful! The place its self feels calm and welcoming and looks and feels clean. I greatly enjoyed my time and would be glad to come back!

I enjoy visiting the spa but FOR THE LOVE OF GOD could you please not have us have to sign in,…read morewatch a video and sign waivers when you're just looking to see if there are even openings available to be at the spa on certain days? It's the most tedious thing in the entire world. Only make people do this if they are purchasing a spa appointment. Please and thank you.

Overall, I really enjoy the Everett House. It's a lovely space to decompress, get a good soak in,…read moreand just relax. There are two things I experience there fairly regularly that spoil the experience a bit and keep me from giving a 5-star rating. First, there have been way too many times where I've been there and there were too many people in for me to be able to get into the soaking pool. The management team really needs to do a better job of making sure there aren't too many people scheduled. If it were just a one-time occurrence that would be one thing. But it happens WAY too often. Second, this is supposed to be a space for quiet and relaxation; people are asked not to be too loud. And yet, again, fairly regularly it happens that people do get really loud (even during supposed quiet times) to the point where I have to get loud myself in order to be heard by anyone I happen to be there with. It would be nice if someone from the staff would come by regularly to the soaking area and remind people to keep it down.

I went here for my birthday gift from my best friend Ethan. It was amazing!!!!! Once I got in I…read morestayed in for the whole hour. I felt safe and relaxed and the whole place has a welcoming and peaceful atmosphere. 10/10

I had an absolutely horrible experience here. I saw Dr. Becker for one appointment and a…read morehealthcare plan. Soon after, I developed a bad reaction to a medication and was very ill for a week. I tried to message Dr. Becker with no response at all. I made a second appointment and he didn't show up for the appointment. His front desk staff, who seem pretty clueless, didn't even realize he wasn't in the building. They tried calling him to no avail. At this point, it was 20 minutes past my appointment time. I told them I would never come back, it was so ridiculous. Some of the most unprofessional behavior I have ever encountered. I did receive an apologetic email from Dr. Becker, but he didn't even have a valid excuse. He was just on a trip and forgot to check his email for Monday appointments. I would advise looking elsewhere for a ND. It's also a strange experience to be in a waiting room with people who are in bathing suits and bathrobes as they also have a hot tub/soaking tub and are a wellness center.

Front desk staff are always very friendly & welcoming. Dr Wiggins does a wonderful job explaining…read moredifferent procedures & thoroughly answers all my questions without ever making me feel pressured to make a treatment decision on the spot.

A few years ago, I purchased a massage here for a pregnant family member, and because they had a…read morepositive experience, I decided to visit myself. Unfortunately, my experience did not meet expectations. I called specifically requesting a deep tissue massage, but was told the available therapist, Noel, did not offer that service. I was instead recommended a therapeutic massage with medium-to-firm pressure. Unfortunately, the pressure was very light and did not address any of the tension or knots I was hoping to work out. I regularly visit spas and have received Swedish massages that were significantly deeper. While Noel was pleasant, the massage simply did not meet my needs, and I left feeling unsatisfied. I was also surprised to learn at checkout that there was an additional charge to use the spa amenities. In my experience, amenities are typically included when booking a treatment. Had I known about the extra fee when I asked about amenities while booking, I could have made a more informed decision. The jacuzzi ended up being the best part of my visit, but I go to a spa primarily for the quality of the massage. Overall, I left feeling that the experience was not worth the cost, and I do not plan to return. I'm giving two stars because the front desk staff was friendly and the facility itself appeared clean and inviting.

My massage with Kristi was amazing! She took her time and explained each technique very well…read more Highly recommend!

What a hidden gem, not far from Portland! I met up with girlfriends for a little r&r and catching…read moreup. We had a great time lounging in the hot tub, plunging in the cold ones and chatting (quietly) while laying in the sun. 10/10 would recommend for the amenities and the price!

Paul at Uptown Sauna is very hospitable! Great location for the cold plunge experience. Thanks for…read morethe photo Paul We had a Father's Day Scavenger Hunt and Uptown was our first stop. Clue: Be bold and don't Flinch, Look where the water will make you Clinch--- Be uptown by the strike of 10am to find your next clue

What a great find, conveniently located in Vancouver, WA (Uptown / Hough area). My family has been…read moreresearching the benefits of cold plunges recently, and we decided that January is as good a time as any to take the plunge (pun intended). We are thrilled to have stumbled upon Paul & Rebekah at Uptown Sauna House. They are both welcoming, with good energy. They have created this sweet space with intention and care. Three different tubs with varying temperatures (cold, colder, coldest), one of the tubs easily fits two if you don't want to suffer alone. Everything is spotless, it's very apparent they have high cleanliness/hygiene standards. Added touches: *It's the PNW and it's always wet, they had non-slip mats. *Shower had good pressure and temperature controls, along with body wash, shampoo, conditioner. *Water station to refill bottles *Towel hooks & bins to store personal items *Easy/free street parking

I visited Knot Springs on a 2 hour day pass as a self care…read moretreat/fun experience shared with friends. I recommend using their referral system to get 20% your visit, especially for first timers. Unlimited tea was a huge perk. All the accessories you would need are provided: shower/spa shoes, towels (multiple types), their own line of yummy shampoo, conditioner and lotion. They even have a drying machine to cycle out the water in your swim suit. Love that there are multiple sections (hot soaking pool, warm still water, cold plunge, sauna, steam room infused with eucalyptus) to go through and that there's a guide for how to rotate through the spaces on the wall. The steam room was my favorite. Also love the outdoor balcony section with lots of chairs to soak in sunshine or lounge with a book. In my experience, service is super friendly esp with the mini locker room rundown. Water pressure and temperature is very finnicky in the shower stalls, but they were very spacious. However the women's bathroom portion can start to feel very small during certain waves of people coming in and out.

I had the chance to visit both Knot Springs and Cascada Thermal Springs + Hotel... and let's just…read moresay....they are not in the same league. Knot Springs? It's giving upgraded gym vibes. Think 24 Hour Fitness, but make it wellness. Hot tub, steam, sauna... clean, simple, and the staff are genuinely great. No complaints there. But the experience itself? It's just... basic. Cascada, on the other hand, is a whole different level. The comparison honestly feels like Spirit vs Delta, Holiday Inn vs The Ritz, Nissan vs Lexus. Once you've experienced that level of intention, design, and atmosphere, it's hard to go back. Knot Springs isn't bad, it's just not that. If you're looking for a straightforward soak, it'll do the job. But if you're chasing an elevated, immersive wellness experience... you might leave wanting more.