The Woman&#x27;s Center

Ordered the steak quesadilla, meat and veggies were alright but lots to be desired in the cheese…read moredepartment. Way too much of it and not cooked enough. Also not very flavorful. Visited the hospital because my mom got a hernia. Doctor squeezed her hernia and proceeded to say it wasn't bad and for it to be taken care of later, by that time it strangled itself and she had to get part of her intestine removed. That hernia is the second worst pain she's felt in her life; up there with intussusception. Worse than childbirth. Wish they listened to her screams of agony or put a little more effort into their steak quesadillas.

I thought I was having a medical emergency and so I went to the hospital to rule out heart…read moreconditions. Once it was ruled out, I continued to have nausea and visibly vomited in front of staff. I was told since my heart work up was fine that my nausea and vomiting was not a medical emergency. After further advocacy, they gave me zofran, which I vomited. They still wanted to send me home. Finally gave me compazine and I had an adverse reaction. Asked for something to help and they discharged me. I ended up at chippenham. So instead of one 300 dollar copay, I got stuck with two. Never again!

Steak quesadilla. Lots to be desired.

Steak quesadilla

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Main Lobby ...

Saint Francis Medical Center

3.7

They handed us a card written completely in Spanish ... we had to do self check in.... They can't…read moretell us how long the wait is... I was literally told that they aren't allowed to say.. only that 4 people are ahead of us and the ER is full. Go somewhere else if you need emergency medical care.

My wife and I are having our baby here right now as we speak and nurse Toni is the most amazing…read morenurse I've in my 35 years of life have ever had and I would definitely want to give her her flowers! You did amazing nurse Toni!

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The self check in card.

Bon Secours St. Francis Watkins Centre

2.4

(24 reviews)

3.6 mi

8/9/2025 chester Emergency room I have Ehlers Danlos…read moreSyndrome. I came in at 1am in extreme pain. They gave me Toradol and a muscle relaxer. The pain was still not controlled, and when I told the dr I was still in pain he started treating me like a drug seeker "we will not be giving you opioids tonight." Then when I got tired of his smart aleck attitude I asked him if he treated everyone this way. He just kept repeating "do you have any other questions?" Over and over. Then I'd ask him one and he would ask me "do you have any other questions?" I asked him why was he talking to me like a robot. I Then asked to speak to a patient advocate because I knew he was stereotyping me and refusing to treat my pain in an appropriate way. With a smirk on his face he said "it's the middle of the night on a Friday, no one's here but me." Then he walked out. His name was Dr (I use that title loosely) Jeffrey Mason. I will be contacting a patient advocate on Monday and reporting the way he degraded me. The charge nurse and all the other nurses there advocated for me but he wouldn't budge. It was weird. They saw the pain I was in. All he saw was what he wanted to see. People like HIM should not be Dr's.

While never a fun experience to go to a hospital or emergency center, the staff at Bon Secours was…read moreas pleasant as could be. We were greeted with a friendly face at reception, followed by a full team is staff who assessed what tests were needed and took action. Dr. Jones and nurses were so very attentive. They listened even though they were definitely busy. Thanks to the staff and their treatment, my Mother's head pain was significantly reduced to a tolerable level. Thank you, Bon Secours staff.

Dr. John Hennessey IV, MD The COVID Shot does not protect against infection or transmission and there was never any evidence that it did.

Labs

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Mark Gentz, DO

1.0

(1 review)

If I could give zero stars I would. My daughter suffers ( and I mean suffers!) from zoonotic…read moreinfections and had had numerous hospitalization with no resolve. This "Dr".was forced to see her in the hospital came in , she explained her diagnoses and he said "I don't treat those diseases" and walked out. Are you an ziD Dr or not

Bon Secours General Surgery at St. Francis

3.0

(2 reviews)

I had the occasion to spend several days in St Marys hospital. From the start, walking through the…read moreER to discharge, every person I encountered was kind, professional and courteous. Registration went smoothly, Yes, once assessed I did have a long wait in the ED but it was very busy. Transport staff, CT imaging , food service, maintenance and every health care person I met was willing to answer my questions. Once I was in a room I had the good fortune of having an amazing nursing staff. Kaylee in particular was wonderful. Also to be recognized are: Sarah, RN Drs. Muncy , Kilpatrick, Andy Jury PA? and Joe one of the techs - Each person treated me with kindness and respect I left after several days, feeling much better, thanks to these wonderful professionals

They scheduled me under the wrong patient name, and when I went for my consultation, was told the…read moredoctor's schedule got changed and because they had me under a different patient, they couldn't contact me. Then I learned that they only have two surgeons that come out here, and it's only every couple weeks, so it would be a few weeks to get me rescheduled, and then surgery would actually be at St. Mary's. St. Francis is supposedly a hospital, and this appointment was with general surgeons. How do you have a hospital that doesn't perform surgery? I only scheduled here because it was so close to my house.

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Advanced Orthopaedics

1.0

(1 review)

0.2 mi

Make your appointment and then call every day to make sure they kept it because chances are, they…read moredid not. Happened to me and one of my friends. I will be going elsewhere.

From the owner: Advanced Orthopaedics features ten separate "Centers of Excellence." Each center focuses on the…read moretreatment of one specific area of the body or one type of orthopaedic health concern. Advanced Orthopaedics provides excellent care through these centers: - Joint Replacement Center - Sports Medicine Center (Knee & Shoulder) - Shoulder Surgery Center - Carilage Restoration Center - Hand, Wrist & Elbow Center - Spine Disorder Center - Foot & Ankle Center - Occupational Orthopaedic Center - Physiatry & Electrodiagnostic Medicine Center - Interventional Pain Medicine Center (Advanced Orthopaedics also offers Physical Therapy and Hand Therapy at both West End and Southside locations.)

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Virginia Women's Center

3.0

(13 reviews)

The communication on this office is horrible. Doctors don't look at your chart. Phone hold times…read moreare very long. Doctor care Is okay, nothing special. I received a request for a google review before I ever received a call to see how I was doing after experiencing a traumatic miscarriage. Some nurses are better than others.

They didn't take my concern for spotting during pregnancy seriously and just shooed me away. I…read morecalled on a Monday and wasn't able to get blood work done for a hcG level test on Thursday due to the holidays. Sure enough my hcG level of 208 from Tuesday (when I did LabCorp ondemand) went all the way down to a 48, so more than likely I am suffering a miscarriage. If only they let me get blood work done when I called at first, they would've caught the potential miscarriage early...

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Docter tools

Luna Physical Therapy

4.2

(5 reviews)

13.3 mi

Certified professionals

Available by appointment

Excellent assistance with therapy. Am Steadily improving with each visit. Additionally receiving…read moreguidance on continuing exercises during the time I am not in therapy.

I've tried to schedule with them for 2weeks, so has my previous physical therapist; this company is…read moreawful, rude and unresponsive Thumbs down

We accept most insurance.

Keep the same physical therapist.

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No waiting list. And no traffic.

Pivot Physical Therapy

4.0

(5 reviews)

5.0 mi

**UPDATED** The…read moresituation below was resolved thanks to the efforts of manager who did the right thing. ------------------------------ The therapist are amazing but the front office people are terrible. They gave me incorrect information about my benefits which has cost me hundreds of dollars. When speaking with them and the billing supervisors they lied about the information I was given and tried to belittle me with their comments. Do not trust anything that they say as they will give you false information and then lie about it when you inquire further. It's a shame to miss out on great therapist because their front office staff is ill equipped to do their job. Integrity is not a virtue with this company so stay far away from this terrible place.

Adam is the best PT I've ever had. He knows his stuff and he cares. The soundtrack he plays is…read morepretty bad ass too.

Home Helpers Home Care of Richmond & Henrico

4.0

(4 reviews)

6.5 mi

Home Helpers swept in and helped our family at a very difficult time. Each nurse that came was…read morephenomenal. Not just with their experience and medical skills but also just being loving, kind and flexible. They helped us figure out the insurance part of things and really were there with us day in and day out for over a month. They made a very hard time more bearable and we will always be so appreciative.

Tracey and her staff are outstanding. They truly care for Seniors like their own family. I have…read morereferred to Tracey in the past and will do so again without hesitation.

Let us assist with "Making Life Easier" We can be there when you need us the most. You choose your schedule.

WE can provide help at the touch of a button so we can respond when you need us most.

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We not only prepare meals, we also perform Light Housekeeping - changing linens, laundry, dusting, vacuuming & more Call for a FREE consult!

Bon Secours Physical Therapy at Westchester

5.0

3.6 mi

I'm old. With age comes plenty of aches and pains. I've been to my share of physical therapy…read moreoutfits in my day. Nothing has compared to the tailored PT program that was designed for me and my ailment. The facility is super clean with an abundance of equipment to suit whatever regimen they prescribe to get you on the road to feeling better. This is not one of those large "meat market" operations where you are just another number. From the wonderful front office staff to the therapists who treat you and your problem as something unique, I felt I received the right attention and care to treat my problem. It's easy to get to, plenty of parking, and cafe and pharmacy on the first floor are handy too. Highly recommend Bon Secours Physical Therapy.

The staff here is very friendly. I've been seeing Robyn Lowry, a pelvic floor PT, who is incredibly…read moreknowledgable, thorough, empathetic, and kind. I have never felt so respected and listened to by somebody in the medical field before. She has validated many of the concerns I have had, and I have gained so many valuable resources and tools for research to continue seeking out care for the issues I am dealing with. I highly recommend both her and this office.

James River Hospice

3.7

4.1 mi

Jennifer Gordon is been our nurse for past couple of years and we look forward to see her smiley…read moreface every Monday mornings. What can I say she is the best of the best and we are proud to have her.

When it comes to looking at hospice reviews, the last thing I want to read are employees saying how…read moregreat the atmosphere is. They are not the patients. They are not receiving the care and kindness and thoughtfulness needed by a hospice facility. Why I chose James River? Simple. On their website they posted personal letters, written by patients and their family. From the first phone call you felt warmth, compassion and a can do attitude. There was never a question too small or trivial. Never a time when you felt you were a bother. Just the admitting kindness alone was a weight off of our hearts. Thank you Mary. Unfortunately, my loved one never made it out of the hospital and into the loving care of James River. However, when I am in need if home hospice care again, this is the only place I will choose.

Ivy Rehab Physical Therapy

3.7

2.8 mi

This practice is amazing. Small compared to the large PT places. Excellent personalized attention…read more Neat app for loading the work a patient should be doing at home. I love this place.

Ivy Rehab is not a reputable company. They were not honest about their fees and charged me almost…read moretwice the estimated per visit cost. This resulted in several hundred dollars of additional expense for me. Neither the local staff nor the home office would take any responsibility for their mistake and make any accomodation. Not even an apology. If you're needing PT best go elsewhere.